Host Problems With ShellApplication Object

I have been using the ShellApplication object in an ASP script to
retrieve some file characteristics that the FileSystem object does not
access (this is one of my clients' sites on a commercial host, running
IIS 6.0).

The script ran perfectly for about 6 months, then began returning
"Microsoft VBScript runtime error '800a01a8' Object required". The code
had not been changed. The script doesn't produce an error on the
creation of the object, but at the first use of it.

The hosting company rebooted the server and it again worked fine, but
then failed again.

The hosting Co's attitude is "you are the only client using this object
and the only client affected by it failing - find a different way to do
what you want to do"

My contention is that they started/stopped doing something that has
caused this to fail and just don't want to be bothered
researching/fixing it (I use the object with no problems on several
other hosts).

Can anyone shed some light? Is there a known problem with the object or
something known to cause it to fail?

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Iis Web Host

I have just uploaded my asp pages online and set permissions to to read write and execute but i am still having trouble, it displays this message.You are not authorized to view this page
The URL you attempted to reach has an ISAPI or CGI application installed that verifies user credentials before proceeding. This application cannot verify your credentials.
Please try the following:
Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.5 - Unauthorized: Authorization failed by an ISAPI/CGI application.
Internet Information Services (IIS)

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on error resume next

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//global.asa, line 1

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