Call Centre Database
Apr 6, 2006
Hello all,
Im really hoping someone can take a look at my database and help me!!
I have a query within my database that hold five different Departments, and each department has two difference phone numbers.
What im trying too do is add together the statistics of the two phone numbers that relate to the department!
And also be able too do a search by a cumulated date range, and by multiple departments!
Please, please, please, could someone look at my database and advice me
Many Thanks
Mark
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Jan 23, 2006
G'Day again everyone,
I would like to justify everything so it is in the centre of the cell in the datasheet. Can this be done?
Also is there any way that you can wrap text in a text box?
Thanks a lot - Elliot
:confused:
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Jul 6, 2006
Hi,
1. We have one master table with many records.
2. We'd like to filter out records from the "master" table that match the records on other "exception" tables.
3. As I add records to the "exception" table, I'd like to generate a new table with the records from the master minus the exception table.
I've been reading up and I think that this could be done with queries.
Any suggestions?
Thanks,
Adrian
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Sep 4, 2013
I'm having to recode some old MS Access DBs so they will run in the following environments:
Office 2000 on WinXP
Office 2003 on WinXP
Office 2010 on WinXP
Office 2000 on Win7
Office 2003 on Win7
Office 2010 on Win7
When I wrote my code for Office 2000 on WinXP things were simple because directory paths were the same across all computers and I could hard code pathing when using a shell command to launch other files.
My new approach is to make a function call to the Windows registry to determine the default executable and path for opening a file based upon its extension (see apicFindExecutable in basWindows API module).
I'm able to use code to create a shell call and debug print it to the immediate window. If I put my cursor in the immediate window at the end of the shell call and hit [enter] the external file will open as desired. If I try to open the external file directly through code, I get a file not found error.
To recreate the error take the following steps:
(1) browse to files that are accessible from your computer
(2) click the PREPARE DATA AND OPEN MAIL MERGE DOCUMENTS command button
Shell function call is made by the fnOpenFile function located in the basOpenFile module. There has to be a trick here that I'm missing.
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Mar 12, 2013
I have a call log database that is used to log calls (Obviously), i have several users over a network and everything works great, but i have been asked to create an alert function that notifies the user when a new call is logged assigned to them by a different user, similar to outlook when a new email is received.
I was planning on having a timer even which checks for new calls every few mins or so and opens up a form to display the new calls which have not been dealt with i thought it was gonna be simple but i have come across a few problems.
1. verifying if a new call has been logged
2. displaying only new calls
3. only displaying alert once per new call
I have attached the database but have had to remove all information from the tables for security reasons.
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May 3, 2007
I did some searching and found this function posted by someone in response to the exact same problem I'm now encountering.
But how do I call this in my query?
Function StripZeros(pstr As String) As String
Dim n As Integer
n = 1
Do While Mid(pstr, n, 1) = "0"
n = n + 1
Loop
n = IIf(n > 1, n, 1)
StripZeros = Mid(pstr, n)
End Function
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Jul 6, 2005
I am using some code found on this site to creat a log in process. It works great but I want call the UserName and insert it into my database showing
Welcome<Username> you are currently logged in..
Can someone tell me how to call this from a form?
following is the code behind the log in on the "Onload" event.
Thanks in advance.
Fen
Private Sub Form_Load()
On Error GoTo Err_Form_Load
'To ensure a user has logged on correctly we check to see if a userlevel has been set.
'I use the same Select Case below in the "Form_Load" event of each form as some forms you
'may want to set different thins for different user levels rather than setting them
'globally in a module.
With Me
Select Case User.UserLevel
Case 1 'All OK
Case 2 'All OK
Case 3 'All OK
.Command26.Enabled = False
.cmdOpenUsers.Enabled = False
Case 4 'All OK
.cmdOpenUsers.Enabled = False
.AllowAdditions = False
.AllowDeletions = False
.AllowEdits = False
Case Else 'No userlevel set, must have got here via devious means !!
' MsgBox "No User Level Set. ", vbCritical, " LOGON ERROR"
DoCmd.Close acForm, Me.Name
End Select
End With
Exit_Form_Load:
Exit Sub
Err_Form_Load:
MsgBox Err.Description
Resume Exit_Form_Load
End Sub
Private Sub Form_Unload(Cancel As Integer)
Call LogUserOff 'Called from the Unload event incase the user just clicks the main
'Access Window Close Button or exits the Db some other way.
End Sub
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Sep 8, 2005
I have a bunch of Forms set up in Access that are updating tables etc......
At present 100% of the code is sitting on the Form. I have some code that is repeated because of a string parsing issue. What I am thinking of doing is writing this code as a couple modules and then call them when needed.
Does that make sense to write them as modules and call them?
How do you call a module???
Thanks
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Aug 30, 2006
Hi,
Is it possible to call a procedure that exists in one form on another form please?
Regards,
B
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Nov 15, 2006
I am trying to create call lists which will compile one-to-many relationships.
For example, suppose I have 1000 employee records with the following fields:
Manager's Name
Manager's Phone Number
Direct Report's Name
Direct Report's Phone Number
Each Direct Report has only one designated manager, but managers may have more than one direct report. Further, for roughly half of the records, the manager and the direct report are the same person (independent workers).
When I run the report, I want it to print the Managers' information, and have the Direct Report information below. I have added an IIf query stating that if the Manager's Name is the Same as the Direct Report's name, leave all of those cells blank. When I create a report, however, the labels for Direct Report will still show but the data does not. It looks somewhat shoddy.
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May 21, 2007
hi i want a call out database with a calender with blocks in to represent slots booked and free, with a form with time start, duration (default 60mins) address, work to do, and milage. and the a report for the customer to sign. i have tried for about 6 months with different ways and means, to no aval, it would help if i had som knowledge of vb programing, ect, i have basic knowledge of access, eg add data, search data, and reports. please can someone helpme design one, as i would be very greatful, thanks in advance
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Jul 16, 2007
I have a new user who is trying to connect wirelessly. I set up the ODBC connection on his laptop but when he tries to run a report that uses queries looking at linked tables he gets ODBC call failed. Is it because he is trying it wirelessly. I'm just the data guy so I don't know too much about networking.
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Apr 8, 2008
Can someone tell me the difference between 'Call' and 'DoCmd' and how each are executed. For my level of programming, an newbie at that, I've used it interchangably so far without a problem. But I'm beginning to think that there is a difference. I don't want to later have to go back to redo my code down the line. I'm beginning to think that I've been very lucky so far in being able to use it interchangebly and my luck will run out soon.:eek:
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Mar 7, 2007
Hi,
I have a standalone Access DB with 4 linking tables therein. They all point to tables that are stored in a server Access DB. I can open 3 of these tables in datasheet view without any problem, except one.
Whenever I try to open it, I am prompted following msg "ODBC call failed etc... server API error (#669) etc..."
And when I click OK to close the Error msg box, then another msg box appears with the msg: "Microsoft Access can't open the table in Datasheet view"
I've deleted the link table and recreated it. But I still can't open the table in datasheet view.
Does anyone knows what's to do? :confused:
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Oct 14, 2005
why aint this working ?
Expr1: Mid([MinuteCode];1;InStr(1;[MinuteCode];".")-1)
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Dec 1, 2005
Hi all!
I have a query that returns some fields with "#Error" ...
The reason is that I call a function in the query, and the function chokes if there are no matches in my query criteria and therefore no argument is sent to the function.
I tried putting this in the function:
var = Iif(IsNull(var) = True, 0, var)
-but I still get "#Error" when there are no matching records.
I presume this is because not even Null is given to the function as an arg.
Should I make the arg optional or how can I solve this??
Thanks :)
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Feb 22, 2007
This error comes when try to run a query in Access. Does someone knows how to fix it?
ODBC --call failed.
[Oracle][ODBC][Ora]ORA-01013:user requested cancel of current operation (#1013)
Any help on this will be greatly appreaciated. Thanks a lot.
Wil
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May 31, 2007
Using Access 2003 and SQL Server 2005.
The Access database uses linked tabled to the SQL Server.
I have a 1 table query where I am trying to return data for a search form.
Here is the query:
CaseID = Forms!Search!cboCase
This works fine. However, when I try to get the query to return all records when there is no case selected using:
CaseID = Forms!Search!cboCase OR Forms!Search!cboCase is null
I get an ODBC call failed.
query itself doesn't work.
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Feb 25, 2008
Hello All,
I have a call center and Im trying to work out a call que.
I have 8 operators.
10000 records that need to be called.
I'm trying to create a query that will select the first record avilable from my table. when the next operator has completed his call do the same thing and so on without duplication of efforts.
Any help would be appreciated
Rich1968
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Oct 29, 2004
I have linked an excel workbook as different tables in Access.
The workbook contains a Microsoft Query. I have now found out how I can open and edit the workbook from access, how can I Update/refresh the MSQuery before I close it?
Here is what I have:
Private Sub cmdTest1_Click()
Dim MyXL As Object
Set MyXL = CreateObject("Excel.Application")
Set MyXLSheet = GetObject("c: est.xls")
MyXL.Application.Visible = True
MyXLSheet.Parent.Windows(1).Visible = True
MyXL.Application.Cells(1, 1).Value = Now()
MyXLSheet.Close SaveChanges:=True
MyXL.Application.Quit
Set MyXL = Nothing
End Sub
eroness
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Feb 5, 2008
Hi All....getting an "ODBC --call failed" error when trying to re-link tables in the Linked Table Manager in Access. I'm having a problem connecting to one particular Oracle database. I am able to connect to other DBs with no problem.
I can also connect to the problem database through SQL Navigator. And I've been able to connect to it in Access in the past. Any ideas?
Thanks!
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Mar 6, 2013
I need to make a DBA that will have 2 tables. One Has general Infomation name, address, phone, ect. Another that will log each call made to that customer. The purpose is to log everytime I speak to a customer and be able to determine using a qury who I have not called in a while.
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Jul 29, 2005
i have a sample function
Function GetPercent(n As Integer) As Integer
Select Case n
Case 1: GetPercent = 100
Case 2: GetPercent = 50
Case 3: GetPercent = 0
End Select
End Function
I have a table like this
a | b | c | d | e | f | percent
----------------------------------------
1 | 2 | 1 | 3 | 3 | 1
3 | 1 | 3 | 2 | 1 | 3
1 | 2 | 1 | 1 | 2 | 1
2 | 2 | 3 | 3 | 1 | 2
1 | 1 | 1 | 2 | 2 | 3
1 = 100
2 = 50
3 = 0
for example the first row
1 | 2 | 1 | 3 | 3 | 1
(100+50+100+0+0+100) / 6
I think if I can call function from query than I write like it:
strSQL = "update table set percent = " & GetPercent(a) + GetPercent(b)
CurrentDb.Execute (strSQL)
but sure that I got an error because its not find the a and b
how can I do it?
good day!
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Apr 18, 2006
I am running Access as a front end to SQL and maintain all reports and forms from a .mdb. I then release an .mde to a different location for end users to use.
Each time I release an .mde and a user attempts to run a report an "ODBC call failed" error appears. So I have to re-link tables on users pc's. The Users ODBC connections are set up the same as mine.
Has anyone any ideas why this may be happening?
Thanks
Paul
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Jun 19, 2006
Please help!!
I am creating a program that will allow the user to select a sale and pull up only those product items associated to that sale in the details. Any help would be appreciated. Then with in the details section the user will/should be able to enter in the Quantity needed to order. Any suggestions on how to do this. My tblSale does provide the data needed so how do I get the data to go to the form?
I am new to this forum so if I have not asked properly I apologise now.
The Database is attached. Form Orders is the form that I am using to accomplish my task. The getproducts4Sale Query is the information needed.
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Feb 4, 2007
Hey guys!
just wondering if there is an way to command
Call Shell("my_bakcup_string",1)
and wait 'till the bakcup program ends to go next command in VBA
thank you! :cool:
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