Developing A Customer Satisfaction Survey In Access
Oct 8, 2004Hi -- my first time here...
Has anyone ever had to develop a survey (e.g., customer satisfaction survey) in Access? Does anyone have any advice?
Hi -- my first time here...
Has anyone ever had to develop a survey (e.g., customer satisfaction survey) in Access? Does anyone have any advice?
I checked the sample DB section, but could not find what I am looking for: a anonymous customer satisfaction database. Just a shell I can build upon. Does anyone here have anything similar I might be able to use?
View 1 Replies View Relatedcreate a check on a feild(customer id) of customer table in MS Access , as "Customer ID is of 8 characters, the first 4 are alphabets and the last 4 are digits"
View 6 Replies View RelatedWe are a SME with a 4 year old access database which is in need of updating with new tabs and various other new spec. We are struggling to find an access programmer who is right for this project.
Does anyone know someone who could have a look at this project??
We are in the Greater Manchester area at present but will be rolling out on a regional and then national scale with this in the next 12-18 months
Hi, I have a survey database file containing the following tables
tblQuestions - contains survey questions
tblResponse - contains responses inputted by user
tblRespondents - contains info on user (e.g. Name, Add...etc)
Is it possible that answer to some questions are dependent on other questions?
for example:
Question 1 -True/false
Question 2 -True/false
Question 3 -True/false
If question1=false or question2=false then question3=false
(the response to question 3 is automatic and dependent on the responses of question1 and question2)
Thanks in advance for those who can give me some suggestions.
I have a Table Sales - that lists customer and order information
Most of the customers are new - is there a way to populate Customer Name Table with a new entry each time a new customer is input into the Sales Tale
(Without having to add the custome to Customer Name Table - then going to Sales Order)
OR
Failing that - is there a way to use a list box that points to Customer Name Table (and if it doesn't find the one you want, will allow you toadd a new record) In the SAME form as you use to add to Sales Table.
So:
Date (textbox linking to form.Sales) Customer Name (List Box linking to form.CustomerName + adding the info to form.Sale)
I have a DB set up with a debtors table (Customers) and a Customer Contacts table, I was thinking of combining these two tables into one.Most of the Debtors are companies, but a few are actual people. With the current setup, i need to have both a debtor and a customer in two different tables, but with exactly the same data.
View 1 Replies View RelatedHI,
I've been banging my head on this, and I just can't seem to find a good way to create my tables.
They want a selection with a sub selection, and then allow the user to fill in data depending on that data. I'm not sure if I should make a new table to hold the data for each sub selection? Or should I make 1 larger table with columns for all the sub selection data fields, even tho they won't all get filled in for each record.
Option #1
Option #1 sub choice
Sub Choice 1 Sub choice 1 fieldsDates, field 2, field 3
Sub Choice 2Sub Choice 2 fieldsDates, Sub Choice 2 fields
Option #2
and same structure as before, just different options.
this is so hard to explain, not even sure I should post this.
It's a Bed and Breakfast. There are two Access Tables in the query. No
spreadsheet. The Reservations table has RoomNumbers (some of which repeat because different customers rent the room during different time periods), CustomerNumbers, Check-inDate and Check-out Dates. The Rooms table has RoomNumber, FloorNumber, PricePerNight fields. The calculated field that I have developed to figure the money generated by each room is Total:([Rooms].[PricePerNight])*([Reservation].[Check-outDate]-[Reservations].[Check-inDate]).
This makes my result look like:
Room Number Total
3 $960.00
7 $540.00
3 $480.00
1 $300.00
4 $280.00
4 $280.00
3 $240.00
2 $225.00
2 $150.00
4 $140.00
1 $ 75.00
6 $ 60.00
How do I use a Summation function to aggregate the amount of money brought in for each room, so that the result looks like
Room Number Total
3 $1,680.00
4 $700.00
7 $540.00
2 $375.00
1 $375.00
6 $60.00
Any help would be appreciated.
Thank you
Background:
I currently work for a large healthcare system as a Nurse Recruiter. We have had the need, fro quitre some time, to have the ability to track all interviews. I have recently developed a database that will allow us to do this and much more but have run into a few snags. I hope someone will be able to help.
Problem:
I would like to create a "pop up" query on one of my forms. I would like to have the ability to type in a date in the pop up box and and thus generate a report that allows me to see all interviews scheduled for that day/date. I have tried several things but cannot seem to get anything to work. I cannot even get the "pop up" box to work corrctly.....any suggestions?
The other task that I am trying to accomplish is not to allow people to schedule interviews at the same hospital for the same time on the same day/date. Ideally I would like an error message to pop up if this occurs. Any suggestions on how to build this query?
My DataBase:
It is a very simple database utilizing only one table, a few queries, a few macros, and 4 forms. I have attached a picture of my table so that yuo may view all available fields.
As you can tell i am relatively new to this but am very anxious to learn as much as I can so that I may improve! Any help is very much appreciated!
I am working on developing a time table for my mothers day care to include payments due, total payments for the tax year and a few other items. The issue I am having is developing the table to track when the children are present. I would like to use the built in calander function in which I can click on the days of the week the children are present and store this into a table as a yes no for each day. Once the data is stored in a table, then I can convert this information into a billing cycle and then go from there.
Thanks in advance,
Mike
Hi...I'm having issues.
I have a project trying to manage some patients.
I have a table with all patient information ~1000 patients. However, not all patients will be case managed. I have another table where I will add all the patients that need to be case managed ~ 100-300 patients. I'd like to be able to autopopulate the 2nd form (the case managed patients) by selecting the Patient ID.
I'd like the patient ID to pull the patient info from the 1st table and populate it into the 2nd table.
Same for physicians. I have a physician file with around 2000 physicians. I'd like to type in the physician ID in my form and have it pull all the demographic information for the physician and populate those fields...
Any thoughts? I am sick of cut/paste and retyping all this info that could easily be pulled for seperate existing tables.
I am trying to use the template provided in the Access database wizards, pages and projects. Its called Order Entry. What i would like to do is edit the template to fit my needs but i need to change the Product ID feild from Autonumber to a product id of my own. I would however like to keep it as the Key.
Any Suggestions?
Mulith
I am trying to use the template provided in the Access database wizards, pages and projects. Its called Order Entry. What i would like to do is edit the template to fit my needs but i need to change the Product ID feild from Autonumber to a product id of my own. I would however like to keep it as the Key.
Any Suggestions?
Mulith
I've been asked to make a survey db by someone. I was wondering what is the best way to go about this? The output spread sheet list several questions asked of the user. The user id and questions asked are in columns. So you could have a columns like the user id: date: when was the last time you reaed a book?:Did you like the book?: Was the book helpful? What type of book was it?. These are listed in many rows one for each survey asked. Is my best bet to just make each column a field name in a table and build off of that? Some of the question asked are very length? I can have the spread sheet altered to column names that are more relivant and shorted so when I import into access and populate them into a table it will be easier to follow. Just looking for a little guidance. All thoughts are appreciated. Thanks...
View 2 Replies View RelatedOk, I need further help with that my survey database. I wonder if somebody could help me figure this out. So, I have this survey database with questions for visitors of a certain park. I have several Yes or No questions. I created queries that will count how many Yeses or Nos I have for each question. But a problem is happening. Sometimes certain questions are left blank, with no answer. My query is showing the blank answers with a count of zero, even if there are more then one blank answers. How can I get the query to count the blanks? Or, can I fill the blank answers with the word "Blank" automatically somehow?
Thanks
I am trying to set up a database that manages responses to a variety of survey questionaires, and I want to know if I am on the right track before I proceed. Sorry if this gets a bit verbose:
Here's the general 'business rules':
1) There are many different historic survey types. Some have also not yet been defined.
2) A specific question may appear on more than one survey type.
3) Each survey type can have a different number of questions.
4) The 'valid' answers to a survey question fall into two general groupings:
- multiple choice (variable number of choices)
- freeform text (and "other__________ " could be a multiple choice response)
5) There will be a lot of repetition in the multiple-choice choices. For example, there will be lots of "TRUE/FALSE" or "YES/NO" questions, lots of 'Rate the following on a scale of 1 to 5' type questions, etc.
6) Some of the multiple choice valid-answer-sets may be more unique, such as '200,400,600,1000,other'.
7) We (sometimes) want to capture such information as 'don't know', or 'answer illegible' or 'not answered' or 'don't care', but these can just be more 'pre-set' choices in the db that do not appear on the paper forms
After some whiteboarding, I arrived at the attached db structure....
I will have the following tables:
tblSurvey
tblQuestions
tblAnswers
tblResponses
QuestionID -PK
SurveyTakerID - PK
Response
You get the idea - a normalized table.
Anyway for questions that state "check all that apply" I could either store in the Response Field a yes, or a no (or a number code for those answers) OR simply store the yes values for ones that are checked. Seems like the latter, but for querying later, will I run into problems? I have had different views based on reviewing posts.
Hi, all--
Searched for posts related to this problems but didn't find anything.
I have a survey db to be used for data entry of returned survey responses. The main form is a tab control consisting of mutltiple subforms. Each survey question has mutiple parts but each response receives a numerical value.
I am using primarily option groups so the data entry looks similar to the hard copy survey. The enterer only has to click on the correct response.
The data source of each subform is a query with a numberical parameter corresponding to the appropriate question. Because of this, each subform (using continuous form views) has a blank "item" after the survey items. I have hid this on the main form and have tried to turn off the tab stops and removed all scrolls.
I can't keep from the blank item sometime appearing. When this happens, there is no way to slide up to first item.
I hope this is not totally confusing!!! If you understood this, do you have any suggestions?
Thanks.
Hey all, I'm trying to design a Test / Survey database.
Please look at the .jpg attached or download the sample database.
I have looked at some previous survey/tests design posted on this forum and had a good table design based off of a Pat Hartman suggestion. Now i am wanting more out of the database and need more advanced options.
Here is what i am trying to do. When a user decides to make a new question for a test/survey they will have to choose what type of question the question will be. For example say the user wants to make a answer grid question. They would choose Answer Grid from the tblquestionstypes combobox. Then they would have the option of choosing a type of answer grid (Dual Scale, Rating Choice, Ranking Choice) from the tblQuestionOptionTypes combo box. Say the user chose Ranking Choice then they would be presented with a list of options for the Ranking Choice. For example 5 sets of rankings, 4 sets of rankings. 3 sets of rankings. (These are just coming off of the top of my head but i think you know what i mean.)
Question, Is this close to being correct. mind you i have just started this and am just throwing ideas around.
Where could i store the correct answer for each question. Sometimes there will be a answer and sometimes there will not be an answer due to the fact that it could be a test or a survey.
Any help or suggestions would be appreciated. Thanks
I am struggling with an answer table for multiple type answers. Some questions have yes/no answers, some have option group answers (agree, neutral, disagree), and some require text input.
I have reviewed posts on normalization on survey design. In it's simplest form I would have 3 tables.
tblQuestions
QuestionID
QuestionText
tblAnswerCodes
AnswerID
AnswerText
tblResponses
PersonID
date
QuestionID
AnswerID
If all answers required an option group value then I would use the structure above.
If all the answers were yes/no I would eliminate tbl AnswerCodes and simply have an answer field with data type yes/no in tblResponses.
But if an answer requires a user text comment, I would need either a memo field or a 255 length text field. This is where I get confused. It seems inefficient to use a memo or text field for all answers when most of the questions require a yes/no answer. I feel the answer is somewhere in setting up another table with answer types, but I am struggling with this.
On a further note I am struggling with the response data entry form. For an option group answer I could setup an append query for each new survey response. But how about for multiple answer (check all that apply). I guess I need a form based on a query linking tblQuestions to tbl AnswerCodes. This would be a subform on the master form for tblResponses. I keep getting all the answers for all questions. But handling multiple question types on one continuous form seems awkward.
Thanks.
I have this pivot chart (please see attached screenshot) that I was hoping to use to display results of a survey that was conducted by our nonprofit organization. I have it filtering by a few demographics (age, gender, parental status), and then the results of a few other questions below it. My problem is that I'm not sure what results I'm looking at -- whether they're totals of all the responses, just the "true" responses, or...?
The survey asked questions similar to what you see in the field list. Each question is a column header in my table. Then the row headers are each respondent. The choices for answers were "true", "false", or nothing. So in all the cells, i entered t, f, or nothing accordingly.
I'm not sure if I'm not using the pivot chart correctly, or if I didn't design the table for the data correctly.
I'm setting up a database for student evaluations. Students have several options as to how well the instructor did for each survey question. I've been able to set up the data entry form to my liking, and I can use a query to average the total answers to each question, including a count of how many people responded. HOWEVER, I need to calculate the percentage of responses for each option. For example, I need to know the percentage of students who picked "Excellent" for question 1, how many students chose "Very Good", how many chose "Good", etc., so on and so on for every question. How can I do that? I'm completely stuck and a novice user. HELP!!:eek:
View 3 Replies View RelatedHi, All--
I am designing a database to capture the data of returned surveys. I want to design the database to facilitate data analysis through crosstabs or other aggregation queries.
If I design a table where each record is the complete survey responses to all survey items in a returned survey, this is not friendly for such query analysis. (In this, each field would be a survey item). Call this the horizontal method.
The other way would be to have a reference table containing the survey items , and have responses entered in a seperate table linked by item id and response id (from a third table containing a record for each submitted survey). Call this the vertical method. This would take more time to set up but would probably be easier to query.
The item response table would become quite long contaiging every item response for every survey turned although each record is short.
Does anyone have any opinion on this, or perhaps a completely different approach that I haven't thought of that would be easy to set up but also easy to query?
Thanks.
Paul
I've been tasked with creating a database for responses to a survey (that's already been created). There are several aspects most of which i've been able to handle (i.e. the Demographic portion)...The survey has 12 questions with pre-defined answers...What is the best way to set up the "question/answer" side of the survey.
View 1 Replies View RelatedWe have a survey form we are trying to get some information from, and I think I need a loop to get the information, but there isn't a ton of information that I have found for what I need to do.
I have a six question survey that has a range of answers and a comments section (I didn't write the survey):
1. Excellent, Okay, Poor, Very Good, Very Poor
2. Agree, Disagree, Neutral, Strongly Agree, Strongly Disagree
3. Agree, Disagree, Neutral, Strongly Agree, Strongly Disagree
4. Agree, Disagree, Neutral, Strongly Agree, Strongly Disagree
5. Agree, Disagree, Neutral, Strongly Agree, Strongly Disagree
6. Agree, Disagree, Neutral, Strongly Agree, Strongly Disagree
I have a simple query that will separate out the overall Positive and Negative reviews. The overall "Positive" or "Negative" ranking is manually assigned via a combo box on a form from a value list. Poor comments in the comments field can equate to a negative survey, even if questions 1-6 are neutral or better (good, very good, etc.)
What we would like to do is to poll through the responses to the survey and see how many of question 1-6 are consistently receiving Neutral or lower marks.
In my head, it makes sense to count through all the surveys and get a number of those responses. The response table (tblResponses) is setup with a combo box from a look up table that has the above responses. Actually, there are two lookup tables for this...one for question one, and one for questions two - six.