Reports :: Call Center - Creating A Report To Show All Associates Under Error Type?
May 23, 2014
The database is to track and evaluate call center associate phone calls. I created yes/no fields for multiple common errors (accurate/complete, Security, and client experience. and under each are @ 20 common errors)
(the problem is that I did not create a seperate table for each main category which I think might have made things easier)
Now what I am trying to do is create a report that allows me to show (or select) an error and have it show all the associates that had that error in a given time frame.
I already have a report to show all associates and all the errors that each had in a certain time frame. (so vertically I have associate detail and horizontal I have error detail).
is there a way, without creating 25 separate reports, to show all associates under an error type?
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Feb 25, 2008
Hello All,
I have a call center and Im trying to work out a call que.
I have 8 operators.
10000 records that need to be called.
I'm trying to create a query that will select the first record avilable from my table. when the next operator has completed his call do the same thing and so on without duplication of efforts.
Any help would be appreciated
Rich1968
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Feb 19, 2014
I am using Access 2007. creating a report that show only one record from my query or table.
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Mar 21, 2013
I have created a report with the report wizard in Access 2007 that includes a check box. The check box is located under the label but to the far left side. How can I center the check box under the label?
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Oct 6, 2014
When I type the first letter I into the search text area I get the following error
Run-time error '2110'
Microsoft Access can't move the focus to the control SearchResults
Most of the code is below
QRY-SearchAll
SELECT Clients.ClientId, Clients.ClientFileNumber, Clients.ClientShortFileNo, Clients.Salutation, Clients.FirstName, Clients.LastName, [Group Branches].BranchCode, Clients.Phone, Clients.Mobile, Clients.Fax, Clients.BpayRef, Clients.TradingAs, Clients.EntityType, Clients.ABN, Clients.ACN, Clients.Address1, Clients.Address2, Clients.Town, Clients.State, Clients.PostCode, Clients.Country, Clients.Email, Clients.ClientGroup, Clients.DateCreated, Clients.Notes, Clients.LastModified, Clients.UserCode, Clients.BdmCode, Clients.CollLongNo, Clients.CollShortNo,
[Code] ....
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Sep 23, 2014
I'm new to programming with Access but am attempting to create a new field in a table with an new date based on existing fields in the table.
The current fields are [Frequency], integer, [Risk], text, [Last Audit Date], date/time, and the new field is [Next Audit Date]. [Frequency] is a calculated field based only on [Risk] and is equal to "5" if [Risk] is "Low" and is "3" is [Risk] is "Medium" or "High", and [Frequency] is blank if [Risk] is (thus far it has never been empty).
What I need the new calculated field to do is return "N/A" (or blank, or anything easily separated really) if [Frequency] is blank, or if [Risk] is "Low" or "Medium". If [Risk] is "High", [Next Audit Date] should be equal to [Last Audit Date] plus 3 years. When I try to save the code, I get this message: "The expression could not be saved because its result type, such as binary or NULL, is not supported by the server."
This is my code now:
IIf(IsNull([Frequency]),"",IIf([Risk]="Low","N/A",IIf([Risk]="Medium","N/A",IIf([Last Audit Date]="N/A","N/A",[Last Audit Date]+Year(3)))))
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Mar 19, 2007
I have quite a few forms and reports in a database that are pop-up and modal. I've also auto centered them so they do not jump all over the screen. However, these forms and reports are centering when you open them but move whenver you close them. I am hiding the database window, which usually means that it minimizes to the upper left corner of the desktop screen. These forms then wind up closing or relocating to where the minimized database window is. Is there any way to fix this problem so that the users see centered forms and reports every time they are using the program?:eek: Thank you
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Aug 28, 2014
I've got a table that has several yes/no data type fields. I'm trying to the data into a report and show either yes or no as opposed to -1 or 0.
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Jun 11, 2013
I have a report in access that currently works like the image Current Report.png.
I was hoping it is possible to make it look like the image in What I Want.png
More a spreadsheet type report that I can then print out.
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Nov 16, 2014
The aim of what I am doing is to create a monthly statement to give to our intermediaries that shows the commission they will receive each month for the deals they have referred. I have managed to create this report, HOWEVER I can't figure out how to filter out which month I need, so I a report for Jan, Feb Mar etc... The idea is that at the end of each month I need to run the report so only the latest month shows...
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Jul 18, 2005
Hello,
I can run a query but when I try to display this information on a report I get the following message:
The specified field “tblMachineData.TagName’ could refer to more than one table listed in the FROM clause of your SQL Statement.
Here is my SQL code from the quey.
SELECT tblMachineData.TagName, [tblMachineFloat Query].DateAndTime, tblMachineRunTag.TagName, tblMachineFloat.Val
FROM tblMachineRunTag INNER JOIN (tblMachineData INNER JOIN ([tblMachineFloat Query] INNER JOIN tblMachineFloat ON [tblMachineFloat Query].DateAndTime = tblMachineFloat.DateAndTime) ON tblMachineData.TagIndex = [tblMachineFloat Query].TagIndex) ON tblMachineRunTag.TagIndex = tblMachineFloat.TagIndex
WHERE (((tblMachineFloat.TagIndex)=0 Or (tblMachineFloat.TagIndex)=1 Or (tblMachineFloat.TagIndex)=3 Or (tblMachineFloat.TagIndex)=4))
ORDER BY [tblMachineFloat Query].DateAndTime DESC;
Any help is appreciated,
Bob
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Oct 3, 2014
I have a form and on a button click, a report pops up.I want to see only the report but not the access window.i could do it for forms but not to report.
"DoCmd.OpenReport stDocName, acViewPreview, acDialog"
"fSetAccessWindow (SW_SHOWNORMAL)"
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May 20, 2013
I am quite new to access 2007 but trying to create an IIF statement in a report but don't know where to start.
My report has lots of 'Label' fields with standard text based on a query for the fields components. I want one of my labels to only appear on the report for print IF a record field called 'Program' (which is from a list) has the word 'RHICHOP' at the beginning of it. If RHICHOP is not in the beginning of the Program then leave out the label text.
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May 21, 2014
I have a table, it is fairly large but pretty simple.
It lists store numbers in the first column. Each column that follows is a SKU, and in the field it either has a 1 or a 0 to represent 1 if it is stocked in the store, and 0 if it is not.
Can I write a report that will show what each store has, and how do I do that? I basically want it to return the sku number (and its description) if it has a one in the box, but not if it doesn't.
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Jun 19, 2015
I'm working on a project where I'm supposed to take an excel spreadsheet and replace it's function with Access. So far I have created the form, table, and query, now I just need the report which (according to my boss) needs to mimic the existing spreadsheet.
I know this is probably not going to be fun, but hopefully somewhere out there can give me a few pointers?
Attached is an example of what the spreadsheet looks like (Capture1) and what I currently have in my report (Capture 2).
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Feb 5, 2014
I have a field I need to create on my report that needs to be based on what is in another field on my report.
If Note (that's my field name) = 1,2,3,4,5, or 6, I want to sum a field called PlateNumbers.
What is the syntax?
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Aug 20, 2014
I am very new to access. I have made a database that holds certain company information.
As part of a process a company must fill in and complete form and send to me and once they have I enter a 'yes' to the form and then link directly to said form.
I am wanting to be able to run a report to be able to only see the companies where a certain field has not been filled in.
For example I have a field for doc 698, if I have had this form back I enter a yes in this field, if I havent had this back I leave it blank and these blanks are what I want to pull off in the report.
I have made queries and then just filtered to show blanks but I would like to have in report form.
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May 7, 2015
Is there away to have the report footer only to display on the first page?
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Apr 10, 2014
I have a report that lists part numbers. With beside the part numbers are the components that go into the part. It looks something like this:
Part # Component Part 1 Component Part 2
1 abc
abd
2 abg
3 abc
abd
abg
abf
Part 1 has 2 components (abc,abd) how can I get these to display side by side.
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Aug 15, 2013
I have a report based on a query. Sometimes some of the fields on the report are blank because the information is not available. Is there a way to not show the blank fields on the report and to move the next field up into the space?
I have tried using Is Not Null on the query criteria but if any one field is null it doesn't show any of the others on the report.
I have currently got it so that the height is set to 0 and can shrink = yes and this seems to work but the field is still there (although hidden) - I would rather it was removed completely if it is blank as I am hoping eventually to make the output for each field show on a PowerPoint presentation and I don't want blank slides which I think this solution might do??
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Mar 14, 2013
I have a report that shows all visit dates and the rep that did the visit. How do I only show the most current data. I use an append query to add records to a specific table. The report pulls from that table.
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Aug 29, 2013
I have a database created that imports data (stock levels) from a text file into a table and then email various suppliers with the current stock levels. The emails are all scheduled using scripts.
The weakest part of my set up is the text file, I am depending on someone remembering to run the report to create the text file, which cannot be automated.
I was thinking, if I could display the date the table was created in the report, I could add some disclaimer to make sure the created date equal report date. Is it possible to show the table properties date in a report?
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May 9, 2015
Im creating a database that we can enter jobs into.A job will consist of 3 seperate parts, Called "Trusses", "Walls", "Posis". They will each have a different delivery date and possibly a delivery time.
I am having trouble creating a report that gives me a week view, Monday to Friday, that shows what deliveries are on each day.The main thing here is there is one job entry, with the 3 parts. So there will need to be 3 seperate entries on the report for each part of that job.
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Nov 25, 2013
I have a table with some meeting topics, and I have another table with subtopics for each topic of which there can be multiple instances on no instances at all (let's say weekly updates if that makes sense).
What I would like to have on a report is all the information, all the topics, and for each topic, all the subtopics, if there are any. As an example:
Code:
-------------------------------------------------------------------------
Topic1 Description1 DueDate1 Responsible1 UpdateDate1.1 Comment1.1
UpdateDate1.2 Comment1.2
-------------------------------------------------------------------------
Topic2 Description2 DueDate2 Responsible2
-------------------------------------------------------------------------
Topic3 Description3 DueDate3 Responsible3 UpdateDate3.1 Comment3.1
UpdateDate3.2 Comment3.2
UpdateDate3.3 Comment3.3
-------------------------------------------------------------------------
What I tried so far is to make a query left joining the update table with the topics table and that seems to get all the data in one place, the only thing is that if more than one update is present for a topic, the topic will appear multiple times.
I then thought I could group the data into the report and I could ... sort of ... What I did is to add all the topic fields into the grouping header, that seemed to eliminate duplicates, but I don't like the results at all. First of all, the first (or only) update item does not appear on the same line as the topic, it appears below, and that would not even be that bad, I could live with that. The worst thing is that if a topic does not have any updates, empty fields are still present and they get shown even after grouping, as if being an actual entry. Even if updates are present, a blank line still appears along with the rest of the updates, even though it wasn't there before grouping.
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Feb 19, 2014
I have a field on a form (exception) that is also a column in a query. I would like to create a report an only show those records that had an exception in it. I am not sure what criteria in the query to use, but it would seem creating a report off of this query would work.
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Apr 18, 2013
I have a report, based on a query, where the field name is "Date of Work". The criteria in this query field is >=[Start Date] And <=[End Date], which works fine. However I need to have the start and end dates to show in the resulting report header based on the query.
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