Third Party Control - Kodak Image Viewer

Apr 6, 2006

I have a database that was built by some users, long before I came to my current job location (oh yes, one of those fun issues), and have run into an error that is involving a 3rd party tool, and is tough to duplicate.

There is an ocx control named "Kodak Image Thumbnail control" the path is C:winntsystem32ImgThumb32.ocx.

This is an active x control, that on the double click event, opens up the correct corresponding .pdf file. It works correct for me, on my machine. It works correctly for 3 other people on their own machines. When we had a user it worked correctly log into a user who it does not work correctly, it then worked correctly for them (appears to be user rights, and not machine specific). It does not work correctly for another 2-4 users (not sure the exact number).

But, the rights were gone over with a fine tooth comb, and nothing was found different from each user.

What is weird, is how the error occurs. There are 59 records in the database, with a linking .pdf file displayed in this .ocx control. For those users in which this does not work, the first two records open the .pdf correctly. After this (records 3 to 59) they receive the following error:

"Microsoft Access can't open the file containing the OLE object.

- You may have specified an invalid file name or an invalid unit of data (such as a range of cells from a worksheet) when the file for the OLE object.
- The file you specified may not be available because it's locked by another user or you don't have permission to use it.

Try one of the following:
- Make sure the file is available and that you used the correct file name.
- Check the OLE server's documentation for information about the syntax to use when specifiying an OLE object's data."

[OK]

Since this is a third party tool, that I have never used, and do not even have on my machine (yet it works correctly for me) I am not sure what else I can do to track down the error. I just wanted to see if anyone else has run into this error, and if so how they had fixed it.

Thank you for your time.

T.J.

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