Two Questions- (two Frames And Html Form)

May 4, 2005

First quetion
how can i make some form to be with two frames, one is the navugation tree and the second one is a frame that is changing akk the time, which means the navigation tree is not changing ever.
i am trying to build somthing like asp with two frames and a record set and i dont know how.

the second question i have is how can i put an html frame in a form? i have some link to sme web site in my database, andd i want this data base to be open inside the form of the access and not with my browser in a new window.

please advice.

thanks.

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Two Questions- (two Frames And Html Form)

Apr 28, 2005

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Mar 29, 2007

I've created a frame but I'm not able to actually to put textboxes inside it, only radio buttons. Is there anyway to force textboxes inside the Frame? Thanks in advanced.

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Importing HTML Code. Not From HTML... ;)

Dec 27, 2004

I need, in some way or another, to be able to import an HTML code from an HTML file into Access. It would be ideal if the end result is a table with one memo field named "HTML".

I know is seems strange, but I need the code itself. I've managed to do a bit of duct-tape work, and import from HTML, but this results in only the text of the HTML code (Meaning the text of the web page, not the tags).

I know I'm crazy for wanting this, but is there anyone out there who can give direction/guidance?

More web-ish than vba-ish,

Andrew

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Frames (?) In Forms

Apr 16, 2005

Well, I apologise now, because this will probably be badly explained, but anyway, I was wondering if there is a way to create a button in a form, which would act like a frame (or inner.HTML, etc). So for example ::

Button 1 | Button 2 | Button 3

And when you click "Button 1", it comes up with a certain section, and makes the others disappear, which could for example be a section of text, and a button to open another form, etc.

You get me? Sorry if you don't. I've always been quite bad at explaining this kind of stuff. If you don't, I'll gladly explain myself again.

Cheers,
Felony

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Apr 14, 2006

I've used Access 2003 to create a database which contains a table linked directly to the "Orders" table on my mysql server. This table holds all of the customer orders placed on our website. I next created a form in access to give me a nice justified view of the orders.

My Problem? The field on the mysql server that holds the line item details for each order is a "Memo" field, and all of the text is formatted in html it appears. When viewed on the form, I see the all of the raw code, and not the nicely formatted text. If i highlight a section of the code from the form, and paste it in a Html editor (Frontpage for example), I see the line items nicely formatted as intended.

Is there a way to get this memo field to display the formatted html text instead?

My access skills are pretty limited, so detailed steps would be appreciated.

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I am in the process of trying to build a template in forms for my boss to quickly enter information and construct a PowerPoint presentation from this information.

Basically, I have a form that he can enter information, but it needs to look professional (not datasheet view). Is there a way that I can make a subform and frame it, so that I can copy the entire form (not just the data) and paste it onto powerpoint? I need the formatting to be consistent and appealing!

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Dec 21, 2004

I have a form that I am working on. I have enabled queries to be run by selecting on command buttons. All of my queries have a year field. I want the user to enter the year in a text box and then run the queries based on the selected year. I do not want any of the data in the queries to update except for the year field. I am not sure how to link the text box that I put on my form to my queries and get everything to update correctly.

If anyone could give me advise I would appreciate it.

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General :: Frames And Toggle Buttons For Criteria

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Using A Form To Score Yes/No Questions

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I am trying to figure out how to count the number of Yes's and No's on one record to produce a score. There are 39 total questions and each question gives the user a choice of Yes, No, or N/A. Each record will need to have a score attached to it. I appreciate all the help I can get.

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Hi,

On a continuous form, i have discovered how to enable/disable fields by checking/unchecking a box, but is there a way of enabling/disabling the fields for only the relevant record and not for all records?

Also in a continuous form, i would like no further record additions after the first record until a button is clicked on. Is this possible?

Mant thanks, in advance.

Lampy

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Jul 25, 2005

I have attached a copy of an excel sheet that my company has been using since the ice age. I would like to set up an access db, so as to eliminate the multiple files and make it easier to create new orders, rather that saving as a new file name all the time. However, does anyone have an idea of how I could use this same format for order entry? I need to ease our sales staff into this new idea and don't really want to disturb the form they have been using forever.
Thanks for any and all suggestions,
Chad

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Sub-Form And On Click Questions

Mar 30, 2006

Hi all, i got a problem which i hope you guys will help me on. I created several forms, the main form with command buttons that leads to other forms where users can key in their conditions for queries, i.e. parameter forms

After building the SQL string using createquerydefs

i use the code:

DoCmd.OpenQuery "Requests_open_module", acViewNormal
to open the query.

all these is assigned to a command button on click event. however when i click on the button in form view, the query result appears in a window behind the parameter form instead of on top of it.

so i tried:
DoCmd.OpenForm "weekly_open_requests_result", acFormDS, , , acFormPropertySettings, acWindowNormal

where weekly_open_requests_result is a form linked to the Requests_open_module query. And i get the same result, upon clicking, the form appears at the back instead of on top.

finally i went to the weekly_open_requests_result form and enabled popup in properties window and it worked! however...it doesnt have "File" which i need as the user upon looking at the result, needs to export it to excel.

so what is wrong here? or is there any code that i can use to make the exporting to excel automatically; i will need the form to prompt the user for a name and directory to save to.

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Option Group Frames, Hidden Controls & More...Access 97

Sep 14, 2004

I'm not entirely new to Access, but I don't have the formal training or experience to accomplish what I'm attempting. And, after hours of research, I haven't been able to find anything that quite works. I know it's do-able, I just can't figure it out. Any help is much appreciated. I'm using Access 97.

In a form (MasterBadgeForm), all fields require completion. However, I want to force the user to complete 2 fields before any of the others are visible.

The 1st 2 required fields are:
- HostLastName: ComboBox (user's last name based on a simple query called HostMasterQuery)
- Visitor_Guest: Bound option group frame with option buttons "Visitor" (option value = 1) and "Guest" (option value = 2).

Note: The logic behind using an option group frame (instead of check boxes, etc.) is to force the user to choose "Visitor" or "Guest", but not both or none.

After both fields ("HostLastName" and "Visitor_Guest") are completed, I want 2 things to happen:

First: Depending on the choice selected in the Visitor_Guest option group frame, I want respective combo boxes to either be visible/available, or not. For example, if the user selects the "Visitor" option button, I want to make visible a combo box named VBadgesCombo (based on a simple query that has pre-defined "Visitor" numbers) and "hide" the combo box named GBadgesCombo. The same concept applies if the user selects the "Guest" option button.

Second: I want all the other required fields to become visible.

I've done a ton of research, but I just can't quite figure it out. Any help is much appreciated.

Donna

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Jun 19, 2014

Code:
'Pacer frame set to proper background
If Me.FrmPacer.Value = 1 Then
Me.LblPacer.BackColor = vbGreen
ElseIf Me.FrmPacer.Value = 2 Then
Me.LblPacer.BackColor = vbYellow
ElseIf Me.FrmPacer.Value = 3 Then
Me.LblPacer.BackColor = vbRed

[code]...

I have multiple frames on one subform that when selected sets a unassociated labels back color. Then when cancelled by undo code the back color stays on the color that it was changed to on afterupdate event from the frame with option controls. I would like to loop thru but could not come up with the proper method if it is even possible.the above code works after refreshed, but just wondering if there is a shorter or more efficient method.

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Mar 12, 2014

In my DB I have a query that I need to create a static webpage from, now in excel I can do the record button and bingo, but access is a lot more confusing.

I have a template named doc_tplt.html that when I do the export from the query it creates the webpage using this template.

I want to have a form with a selection of command buttons on it to export to html using the template for various queries and tables.

What is the VBA code to export the query (qry_docs) and apply the template (doc_tplt.html) and save to the same directory as the DB itself.

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2 Questions About Search Boxes On A Form

May 26, 2006

Hi all..

I am using the following search function to search my database:

Private Sub cmdSearch2_Click()
Dim strLastName As String
Dim strSearch As String

'Check txtSearch for Null value or Nill Entry first.
If IsNull(Me![txtSearch2]) Or (Me![txtSearch2]) = "" Then
MsgBox "Please enter a value!", vbOKOnly, "Invalid Search Criterion!"
Me![txtSearch2].SetFocus
Exit Sub
End If
'Performs the search using value entered into txtSearch
'and evaluates this against values in strStudentID
DoCmd.ShowAllRecords
DoCmd.GoToControl ("LastName")
DoCmd.FindRecord Me!txtSearch2
LastName.SetFocus
strLastName = LastName.Text
txtSearch2.SetFocus
strSearch = txtSearch2.Text
'If matching record found sets focus in strStudentID and shows msgbox
'and clears search control
If strLastName = strSearch Then
'MsgBox "Match Found For: " & strSearch, , "Congratulations!"
LastName.SetFocus
'txtSearch = ""
'If value not found sets focus back to txtSearch and shows msgbox
Else
MsgBox "Match Not Found For: " & strSearch & " - Please Try
Again.", _
, "Invalid Search Criterion!"
txtSearch2.SetFocus
End If
End Sub
Which i got from here: http://www.databasedev.co.uk/text_search.html

Question #1

I have my own record counter setup at the bottom of the form via this:

Private Sub Form_Current()
'Inserts current record number and total number of records
Me.txtCurrent = Me.CurrentRecord
Me.RecordsetClone.MoveLast
Me.txtTotal = Me.RecordsetClone.RecordCount
End Sub

I would like to have this show how many searchs were found. I really don't
care about how many entries at this point... but if you do a search via
lastname for "johnson" I have 15 right now.. I would like to let the end user
know their are 15 enteries with the last name "johnson"... how can I do this
if it is possible with what I have setup..

Question #2
How do I get the search lastname field to go blank after I hit the
search button??

Thanks
R~

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Resizing Bound Object Frames - Inserting Word Docs

Feb 17, 2005

I have created a table with ole object types and linked word documents. I am now trying to create a report with the word documents showing up. The problem is that the size of the word document varies, some are half a page some are several pages. When I create the report with the object frame, I can't seem to find a control property to 'can grow'. Is there some way, possibly using VB, to create that feature. I'm thinking the VB way might be to access the embedded file and find out it's size and then size the object frame accordingly. I don't want to make the frame set to the largest document because then there will be blank pages that I don't want in the smaller documents.

Thanks for any help

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Give User Ability To Select Different Time Frames On A Report

Aug 11, 2015

I want to give the user the ability to run a report but display records based on different user defined time frames. So when I run the report it allows (on the Enter Parameter Value prompt) user to enter 30, 45 60 etc (to represent days). The report then looks at all records with a start date in the next x days based on what user enters

For a separate report, I want to be able to run the same report but give user (based on drop down) ability to view all reports or only those from today's date only.

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Modules & VBA :: HTML Of Login Form - Data Saved As Back End In Access

Oct 8, 2013

Can i make an html of login form, whose data is saved in access as back end. I am curious to know. but of course simultaneous saving is considered yes in here...

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Button Face / Form Size Questions

Apr 20, 2005

1st of all let me say hi (newbie on this forum)

2nd: i started doing access about 3 weeks ago. and 90% of my knowledge goes to this forum. ur just great guys (or woman, if any here). cograts. (well to brag a bit, i made a form, subform table on it, can use checkboxes to filter data on the table (4 checkboxes), can add open a new form and add the data while the table subform is refreshed,etc... and like i said, i got it 90% from this forum). Who's da man?? YOU ARE!

3: my problems:
a) i want to either:
- change a face (pictucture) on mouseover or onclick
- use a picture for a button and change it on mouseover or onclick

b) i want to set a default size for my forms. now the problems are:
- the unists are in centimeters (or inches). i want pixels. screensize is in pixels so it's easier to adjust the form that way. i know that if i type for ex. 400px and move away it is converted to px, but is displayed in cm. any way to use px as default display units?

- the form has the size of the whole window instead of just the grid. what's the trick? (i mean if i say 400px, the grid is 400px. but if i have a gray area 200px more (design view), then when the form is opened, it will be 600px). huh?

c) can i get rid of the scrollbars if i don't need them? and they will auto appear when needed.

Thanks for the answers. And again, even if i don't get any, this forum is by far the best. (well for access anyway ;)

d) is there a "mailto" function i can run with onclick [command button]?

Bye for now
Josh

(oh you can reply here or by mail: joshlyman_slo@yahoo.com)

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Simple HTML (I Think!!)

Apr 2, 2007

Hello

I have recently finished a data access page and have one last thing to do on it. When you press a button (Command0), it saves the record into the table. This is fine, but I want it to display a message box as well. I am not sure what code to put in and where to put it. Below is a shortened copy of the code from Microsoft Script Editor, i have chopped the top bit off:

.MsoTextbox {
PADDING-RIGHT: 3px; PADDING-LEFT: 3px; FONT-SIZE: 8pt; OVERFLOW: hidden; WIDTH: 2.539cm; FONT-FAMILY: Tahoma; HEIGHT: 0.502cm
}
.MsoBoundSpan {
BORDER-RIGHT: 0px; PADDING-RIGHT: 3px; BORDER-TOP: 0px; PADDING-LEFT: 3px; FONT-SIZE: 8pt; OVERFLOW: hidden; BORDER-LEFT: 0px; BORDER-BOTTOM: 0px; FONT-FAMILY: Tahoma; TEXT-ALIGN: left
}
.MsoHyperlinkDisplayText {
BORDER-RIGHT: 0px; PADDING-RIGHT: 3px; BORDER-TOP: 0px; PADDING-LEFT: 3px; FONT-SIZE: 8pt; OVERFLOW: hidden; BORDER-LEFT: 0px; CURSOR: hand; BORDER-BOTTOM: 0px; FONT-FAMILY: Tahoma; TEXT-ALIGN: left
}
.Mso2dSection {
LEFT: 0px; BEHAVIOR: url(#DEFAULT#Mso2dSection); OVERFLOW: hidden; POSITION: relative; TOP: 0px; BACKGROUND-COLOR: transparent
}
.Mso2dSectionBanner {
PADDING-RIGHT: 4px; DISPLAY: none; PADDING-LEFT: 4px; FONT-WEIGHT: normal; FONT-SIZE: 8pt; LEFT: 0px; BEHAVIOR: url(#DEFAULT#Mso2dSectionBanner); OVERFLOW: visible; PADDING-TOP: 2px; FONT-FAMILY: Tahoma; TOP: 0px; HEIGHT: 0.507cm; BACKGROUND-COLOR: buttonface
}
.MsoRectangle {
BORDER-RIGHT: black 1px solid; BORDER-TOP: black 1px solid; OVERFLOW: hidden; BORDER-LEFT: black 1px solid; BORDER-BOTTOM: black 1px solid
}
.MsoTitle {
DISPLAY: none; FONT-WEIGHT: normal; COLOR: inactivecaptiontext
}
.MsoExpandCollapse {
CURSOR: hand
}
.MsoNavContainer {
BORDER-RIGHT: gainsboro 1px solid; BORDER-TOP: gainsboro 1px solid; Z-INDEX: -1; BORDER-LEFT: gainsboro 1px solid; CURSOR: hand; BORDER-BOTTOM: gainsboro 1px solid; HEIGHT: 25px; BACKGROUND-COLOR: gainsboro
}
.MsoNavButton {
BORDER-RIGHT: gainsboro 1px solid; BORDER-TOP: gainsboro 1px solid; BORDER-LEFT: gainsboro 1px solid; CURSOR: auto; BORDER-BOTTOM: gainsboro 1px solid; BACKGROUND-REPEAT: no-repeat
}
.MsoNavButtonMouseOver {
BORDER-RIGHT: highlight 1px solid; BORDER-TOP: highlight 1px solid; BORDER-LEFT: highlight 1px solid; BORDER-BOTTOM: highlight 1px solid; BACKGROUND-COLOR: buttonhighlight
}
.MsoNavToggleButtonMouseOver {
BORDER-RIGHT: buttonshadow 1px solid; BORDER-TOP: buttonshadow 1px solid; BORDER-LEFT: buttonshadow 1px solid; BORDER-BOTTOM: buttonshadow 1px solid; BACKGROUND-REPEAT: no-repeat; BACKGROUND-COLOR: buttonshadow
}
.MsoNavButtonMouseDown {
BORDER-RIGHT: buttonshadow 1px solid; BORDER-TOP: buttonshadow 1px solid; BORDER-LEFT: buttonshadow 1px solid; CURSOR: hand; BORDER-BOTTOM: buttonshadow 1px solid; BACKGROUND-COLOR: buttonshadow
}
.MsoNavRecordsetLabel {
BORDER-RIGHT: gainsboro 1px solid; BORDER-TOP: gainsboro 1px solid; PADDING-LEFT: 0px; FONT-SIZE: 8pt; OVERFLOW: hidden; BORDER-LEFT: gainsboro 1px solid; WIDTH: 100%; CURSOR: default; PADDING-TOP: 0px; BORDER-BOTTOM: gainsboro 1px solid; FONT-FAMILY: Tahoma; POSITION: relative
}
.MsoRecordSelector {
BORDER-RIGHT: buttonshadow 1px solid; BORDER-TOP: buttonshadow 1px solid; OVERFLOW: hidden; BORDER-LEFT: buttonshadow 1px solid; BORDER-BOTTOM: buttonshadow 1px solid; HEIGHT: 100%; BACKGROUND-COLOR: gainsboro
}
.MsoRecordSelectorCurrent {
BACKGROUND-POSITION: 1px 0px; BACKGROUND-IMAGE: url(owc://GIF/#11240); BACKGROUND-REPEAT: no-repeat
}
.MsoRecordSelectorSelectedImage {
BACKGROUND-POSITION: 1px 0px; BACKGROUND-IMAGE: url(owc://GIF/#11241); BACKGROUND-REPEAT: no-repeat
}
.MsoRecordSelectorSelected {
BORDER-RIGHT: buttonshadow 1px solid; BORDER-TOP: buttonshadow 1px solid; LEFT: 0px; OVERFLOW: hidden; BORDER-LEFT: buttonshadow 1px solid; BORDER-BOTTOM: buttonshadow 1px solid; TOP: 0px; HEIGHT: 100%; BACKGROUND-COLOR: buttonshadow
}
.MsoRecordSelectorDirtyCurrent {
BACKGROUND-POSITION: -1px 0px; BACKGROUND-IMAGE: url(owc://GIF/#11242); BACKGROUND-REPEAT: no-repeat
}
.MsoRecordSelectorDirty {
BACKGROUND-POSITION: -1px 0px; BACKGROUND-IMAGE: url(owc://GIF/#11245); BACKGROUND-REPEAT: no-repeat
}
.MsoRecordSelectorTransparent {
LEFT: 0px; OVERFLOW: hidden; TOP: 0px
}
HR {
COLOR: black
}
SELECT {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
INPUT {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
BODY {
FONT-SIZE: 10pt; FONT-FAMILY: Tahoma
}
MARQUEE {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
LEGEND {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
BUTTON {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
TEXTAREA {
FONT-SIZE: 8pt; FONT-FAMILY: Tahoma
}
</STYLE>

<SCRIPT language=Javascript id=MSODSC_Validation>
validateBrowser();

function validateBrowser() {
strVers=navigator.appVersion
strName=navigator.appName
strPlat=navigator.platform
intIndex1=strVers.indexOf("MSIE");
intIndex1=intIndex1+5
intIndex2=strVers.lastIndexOf(";");
intVer=strVers.substring(intIndex1, intIndex2)
intVer=parseInt(intVer)
if (strName=="Microsoft Internet Explorer" && strPlat=="Win32" && intVer>="5") {
validateOWC();
}
else {
strMsgGetIE="<TABLE cellSpacing=0 cellPadding=0 width='95%' border=0 height='8'><TR>"
strMsgGetIE+="<TD bgColor='#336699' height=25 width=15> </TD><TD bgColor='#666666' width=500px><FONT face=Tahoma "
strMsgGetIE+="size=4 color=white><b> Data Access Page Notification</B></FONT></TD></TR>"
strMsgGetIE+="<TR><TD bgColor='#cccccc' width=15> </TD><TD bgColor='#cccccc' width=500px><BR>"
strMsgGetIE+="<p><font face='Tahoma' size='2'>"
strMsgGetIE+="This page requires Windows IE 5.0 or higher.</p>"
strMsgGetIE+="<a href='http://www.microsoft.com/isapi/redir.dll?Prd=Office&Sbp=Access&Pver=10&Ar=DPdesigner&Sba=IEhome&Plcid=1033'><p align='center'>"
strMsgGetIE+="Click here to install the latest version of Internet Explorer.</a></font></p><br></TD></TR></TABLE>"
document.write(strMsgGetIE)
}
}

function validateOWC() {
if (MSODSC.object==null) {
strMsgGetOWC="<TABLE width='95%' cellpadding=0 cellspacing=0 border=0 height='8'>"
strMsgGetOWC+="<TR><TD bgColor='#336699' height=25 width=15> </TD><TD bgColor='#666666' width=500px>"
strMsgGetOWC+="<FONT face=Tahoma color=white size=4><B>  "
strMsgGetOWC+="Data Access Page Notification</B></FONT></TD></TR><TR><TD bgColor='#cccccc' width=15> </TD>"
strMsgGetOWC+="<TD bgColor='#cccccc' width='500px'><BR>"
strMsgGetOWC+="<p><font face='Tahoma' size='2'>This page requires the Microsoft Office Web Components.</p>"
strMsgGetOWC+="</font><p><font face='Tahoma' size='2'>See the <a HRef='http://r.office.microsoft.com/r/rlidmsowcpub?clid=1033&p1=Microsoft Access&HelpLCID=1033'>Microsoft Office Web site</a> for more information. "
strMsgGetOWC+="</font></p><BR></TD></TR></TABLE>"
document.write(strMsgGetOWC)
}
}

</SCRIPT>
</HEAD>
<BODY style="OVERFLOW: auto" vLink=#800080 link=#0000ff>
<CENTER>
<H1 class="" id=HeadingText><IMG id=Image0 style="Z-INDEX: 2" tabIndex=33
src="Comms Quiz_filesimage002.jpg"></H1></CENTER>
<DIV class=Mso2dSectionBanner id=HeaderQuizResultsBanner
style="MARGIN-LEFT: 0px; WIDTH: 31.989cm" tabIndex=-1><SPAN
id=HeaderQuizResultsBannerCaption>Header: QuizResults</SPAN></DIV>
<DIV class=Mso2dSection id=HeaderQuizResults
style="VISIBILITY: hidden; MARGIN-LEFT: 0px; WIDTH: 31.989cm; HEIGHT: 52.997cm"><SPAN
class=MSTheme-Label id=QuizDate_Label
style="FONT-WEIGHT: 700; LEFT: 6.111cm; OVERFLOW: hidden; WIDTH: 2.751cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 0.292cm; HEIGHT: 0.449cm">Date</SPAN><TEXTAREA class=MsoTextbox id=QuizDate style="FONT-WEIGHT: 700; LEFT: 9.101cm; WIDTH: 155px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 0.292cm; HEIGHT: 17px" tabIndex=15 cols=26></TEXTAREA><SPAN
class=MSTheme-Label id=Employee_Label
style="FONT-WEIGHT: 700; LEFT: 6.111cm; OVERFLOW: hidden; WIDTH: 2.751cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 1.295cm; HEIGHT: 0.45cm">Employee<BR></SPAN><TEXTAREA class=MsoTextbox id=Employee style="FONT-WEIGHT: 700; LEFT: 9.101cm; WIDTH: 154px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 1.295cm; HEIGHT: 17px" tabIndex=16></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer1 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 7.991cm; HEIGHT: 39px" tabIndex=20 rows=1 cols=29 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer2 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 12.012cm; HEIGHT: 39px" tabIndex=21 cols=21 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer3 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 16.007cm; HEIGHT: 39px" tabIndex=22 rows=1 cols=22 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer4 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 20.003cm; HEIGHT: 39px" tabIndex=23 rows=1 cols=35 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer5 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 23.973cm; HEIGHT: 39px" tabIndex=24 rows=1 cols=32 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer6 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 27.965cm; HEIGHT: 39px" tabIndex=25 rows=1 cols=22 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer7 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 31.989cm; HEIGHT: 39px" tabIndex=26 rows=1 cols=31 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer8 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 35.984cm; HEIGHT: 39px" tabIndex=27 rows=1 cols=30 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer9 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 39.98cm; HEIGHT: 39px" tabIndex=28 rows=1 cols=24 MsoTextAlign="General"></TEXTAREA><TEXTAREA class=MsoTextbox id=Answer10 style="FONT-WEIGHT: 700; LEFT: 6.007cm; WIDTH: 718px; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 43.975cm; HEIGHT: 39px" tabIndex=29 rows=1 cols=30 MsoTextAlign="General"></TEXTAREA><SPAN
class=MSTheme-Label id=Comments_Label
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class=MSTheme-Label id=DropdownList2_Label title="Team Manager"
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Manager</SPAN><SELECT id=DropdownList2
style="FONT-WEIGHT: 700; Z-INDEX: 2; LEFT: 9.101cm; WIDTH: 4.11cm; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 2.301cm; HEIGHT: 0.502cm"
tabIndex=17></SELECT><SPAN class=MSTheme-Label id=DropdownList3_Label
title=Department
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id=DropdownList3
style="FONT-WEIGHT: 700; Z-INDEX: 4; LEFT: 9.101cm; WIDTH: 4.11cm; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 3.282cm; HEIGHT: 0.502cm"
tabIndex=18></SELECT><SPAN class=MSTheme-Label id=DropdownList4_Label title=Site
style="FONT-WEIGHT: 700; Z-INDEX: 5; LEFT: 6.111cm; OVERFLOW: hidden; WIDTH: 2.248cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 4.288cm; HEIGHT: 0.396cm">Site</SPAN><SELECT
id=DropdownList4
style="FONT-WEIGHT: 700; Z-INDEX: 6; LEFT: 9.101cm; WIDTH: 4.11cm; COLOR: blue; FONT-FAMILY: Arial; POSITION: absolute; TOP: 4.288cm; HEIGHT: 0.502cm"
tabIndex=19></SELECT><SPAN class=MSTheme-Label id=Label1
style="FONT-WEIGHT: 700; Z-INDEX: 7; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.006cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 5.979cm; HEIGHT: 1.586cm">1
.A new Homepage has been created to host TalkTalk Faults documents and
information on Melon KB. Name two aims of the Homepage. (A+B). Where would you
provide feedback in order to update or improve content on this Homepage?
(C).</SPAN><SPAN class=MSTheme-Label id=Label2
style="FONT-WEIGHT: 700; Z-INDEX: 8; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.004cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 37.968cm; HEIGHT: 1.586cm">9. 
If you receive a call from a customer providing a MAC, how would you check if an
order is in the queue or of ot has been released or rejected? (A ,B &
C)</SPAN><SPAN class=MSTheme-Label id=Label3
style="FONT-WEIGHT: 700; Z-INDEX: 9; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 18.897cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 41.989cm; HEIGHT: 1.586cm">10.
A new Melon form has been created to use when handling a call from a customer
who has an ongoing query or complaint with an outstanding balance. What is the
purpose of the form? (A). What is essential when completing this action?
(B)</SPAN><SPAN class=MSTheme-Label id=Label4
style="FONT-WEIGHT: 700; Z-INDEX: 10; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.004cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 9.975cm; HEIGHT: 1.586cm">2. 
An issue has arisen with the new Calling Features service available via
www.mytalktalk.net. What has been removed from the site whilst the issue is
being investigated? (A). If a customer requests the Calling Features service,
what should you do? (B)</SPAN><SPAN class=MSTheme-Label id=Label5
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If a customer is having problems connecting to their broadband, what is the
correct system to use to verify that they have the correct username and
password? (A). If you find that the username and password is missing from ISP
Admin, what should you do? (B).</SPAN><SPAN class=MSTheme-Label id=Label6
style="FONT-WEIGHT: 700; Z-INDEX: 12; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.001cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 17.965cm; HEIGHT: 1.586cm">4. 
What is the AOL Portal Feedback address? (A) When should this email address be
relayed to a customer? (B)</SPAN><SPAN class=MSTheme-Label id=Label7
style="FONT-WEIGHT: 700; Z-INDEX: 13; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.001cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 21.986cm; HEIGHT: 1.586cm">5. 
If a customer is using the new Windows Vista operating system along with a
Huawei modem, what will they not be able to use when setting up their broadband
connection? (A) What is being done to rectify this? (B)</SPAN><SPAN
class=MSTheme-Label id=Label8
style="FONT-WEIGHT: 700; Z-INDEX: 14; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.009cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 25.982cm; HEIGHT: 1.586cm">6. 
If a LLU customer wishes to cancel whilst they are in the 'Accepted' status,
what actions should you follow? (A). How would you process ADSL and WLR order
cancellations if they are in the 'Accepted' status? (B)</SPAN><SPAN
class=MSTheme-Label id=Label9
style="FONT-WEIGHT: 700; Z-INDEX: 15; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.009cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 29.977cm; HEIGHT: 1.586cm">7. 
A new Second Line Voice Faults Team has been created. What priority Netsuite
tickets will this team handle? (A). What are the transfer numbers for the new
team? (B)</SPAN><SPAN class=MSTheme-Label id=Label10
style="FONT-WEIGHT: 700; Z-INDEX: 16; LEFT: 6.007cm; OVERFLOW: hidden; WIDTH: 19.009cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 33.973cm; HEIGHT: 1.586cm">8. 
When obtaining a MAC code, what are the key actions you should take? (A,B, &
C)</SPAN><BUTTON id=Command0
style="FONT-WEIGHT: 700; FONT-SIZE: 10pt; Z-INDEX: 17; LEFT: 26.01cm; WIDTH: 2.487cm; COLOR: red; FONT-FAMILY: Arial; POSITION: absolute; TOP: 46.99cm; HEIGHT: 0.61cm"
tabIndex=32 MsoTextAlign="General">Submit</BUTTON>
<SCRIPT language=javascript event=onclick for=Command0>
try { if (MSODSC.DataPages.Count > 0)
if (MSODSC.CurrentSection == null)
MSODSC.DataPages(0).Save();
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MSODSC.CurrentSection.DataPage.Save(); }
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{ alert (e.description);}
</SCRIPT>
<SPAN class=MsoRectangle id=Box1
style="Z-INDEX: -1; BORDER-LEFT-COLOR: #030157; LEFT: 6.007cm; BORDER-BOTTOM-COLOR: #030157; WIDTH: 7.296cm; BORDER-TOP-COLOR: #030157; POSITION: absolute; TOP: 0.079cm; HEIGHT: 5cm; BORDER-RIGHT-COLOR: #030157"
ACCESS_CB_FORMAT></SPAN><SPAN class=MsoRectangle id=Box0
style="Z-INDEX: -2; BORDER-LEFT-COLOR: #030157; LEFT: 17.701cm; BORDER-BOTTOM-COLOR: #030157; WIDTH: 7.296cm; BORDER-TOP-COLOR: #030157; POSITION: absolute; TOP: 0.107cm; HEIGHT: 5cm; BORDER-RIGHT-COLOR: #030157"
ACCESS_CB_FORMAT></SPAN><SPAN class=MSTheme-Label id=Label11
style="FONT-WEIGHT: 700; Z-INDEX: 19; LEFT: 17.991cm; OVERFLOW: hidden; WIDTH: 1.243cm; FONT-FAMILY: Arial; POSITION: absolute; TOP: 0.292cm; HEIGHT: 0.396cm">Links</SPAN><A
id=Hyperlink12_Anchor
href="http://10.144.75.142/contactcentre/SelfServiceViewFile.aspx?fileGUID=bf44f9e9-2f0e-4c65-8ac5-accfd3c57c92"><SPAN
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MsoTextAlign="General">Knowledge Base</SPAN></A><SPAN class=MsoRectangle id=Box2
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