ODBC Call Fail/Record Locked

May 3, 2004

I have recently moved some native Access tables to SQL Server 7. These tables are updated in code. When the update is done via a SQL statement, I get
"This record is being modified by another user. . . Save, Copy to Clipboard, Drop Changes"

When the record is being updated via DAO code, I get,
"ODBC Call Fail"

Both errors are most irritating and I desperately need to find a way around this. Any suggestions would be greatly appreciated.

Crystal

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Column Locked In Record Even Though No One Accessing Record

Mar 18, 2008



Hello. I have a database with a record that has two columns locked. descrip1 and descrip2. they are both nvarchar(max) columns. These are the only two columns of the record that remain locked. I am certain no user is accessing the record. I have even moved a backup of the database to my testing computer and the lock still exists. How do I remove the lock from these two columns on that particular record.

I can edit these two columns on other records. I have researched "Unlock" on MSDN but it doesn't seem to apply to t-sql. Any help would be greatly appreciated.

Thanks. Gary.

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I'm trying to determine which user has locked a given record from VB6.I know I can use sp_lock and sp_who, and match up the data to determinewhich users have locked records in my database, however I haven't seen a wayto match the specific user to the specific record. What am I missing here?Thanks!*David*

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Jan 5, 2007

Have a parent package that calls many child packages (over 30) for a daily data warehouse update. On any given day, it randomly fails to call a child package with the following error:

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Its not failing the same package each day. I need a better explanation of this error message.

Environment: SQL2005 Enterprise Dec2005 RTM on Itanium64 with Windows DataCenter.

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Run Time Error 3197 - Record Locked

Oct 4, 2000

Hi Fellow Listers:

Working with SQL 7 and Visual Basic 5.0:
We have experienced a lock situation and we do not know how it happened nor how to solve it:

When trying to update a record we get the following message.

Run time Error 3197:
The Microsoft Jet Database engine stopped the process because you and another user are attempting to change the same data at the same time.

And for sure, ONLY one user is connected at the time.
Apparently, the record is marked and can be read but CAN NOT be updated.
Fortunately the record CAN be deleted !!!

The only way we found was using the VISDATA.exe that comes with Vbasic, to delete the record and add a new record with the same information.

Since this condition makes any updating program to be aborted, it's a big problem.
How this happened?
Is there any way to prevent this?
Is there a way to detect this in advance?
Is there a way to correct this situation automatically, such as rebuild or check the Data Base?

Your advise will be greatly appretiated

TIA
Gerardo Alvarez
asaca@asaven.com
asaca@telcel.net.ve
Bienvenido a nuestro Site en http://www.asaven.com

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I installed sql2005 on server, created odbc connection , sucess connection.
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how can i resolve the problem.

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Is it possible to force a build to fail when a stored procedure in a project calls another stored procedure with one or more required parameters missing. E.g.:
 
CREATE PROCEDURE [App].[ServiceUser_Save]
@userID int-- Param #0
,@serviceuserID int-- Param #1
,@version int-- Param #2 etc...

And then in a separate stored procedure we have the following

CREATE PROCEDURE [Admin].[CreateMiscellaneousData]
@customerIDint,
@serviceIDint,
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@apiUserPwd nvarchar(255)
AS
BEGIN
...
EXEC@return_value = [App].[ServiceUser_Save]
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Jul 5, 2006

Hello all.

Please excuse my lack of poper terminology when describing my issue to you, as I am very new to databases.

I have set up a SQL Server database which connects via MS Access. The application works fine, except when trying to connect through VPN.

Through System DSN, I changed the server name (FSERVER) to the server IP address, and test completed successfully. I am also able to ping the server when connected via VPN. However, when I try to start the application, I receive the following error after several seconds:

ODBC-- call failed.

That's it. No other information about the error. I read somewhere to make sure the MDAC versions are the same, which they are.

As I say, I am quite new to this, but would really appreciate any guidance to help me through.

Thanks in advance!
Nils

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ODBC -- Call Failed

Mar 10, 2008

Hello all,

I have a problem which I can't seem to understand what is the cause. Please help!!!

I have this access which run under oracle 10g. Here is the code (below) that I always get error in. When I got into this error, I go to Control Panel -> Administrative Tools-> Data Sources (ODBC) then I choose on acc (microsoft Access Driver (*.mdb)) and click Configure. I select the access and click repair. It get through and I thought that I solve the error, but every time that I close and open the access when try to run, I receive the same error again. If I goes to the same process, click repair. It work, but I have to do it every time that I close and re-open the access. Does anyone know how to make it default so that I don't have to go the same process every time. Thank you.

Run-time error '-2147467259 (80004005)':
ODBC -- call failed.




Code Snippet
Dim White As Object
Set White = CreateObject("APToolkit.Object")
White.openoutputfile "C:White_" & controlno & ".pdf"
White.openinputfile "C:White.pdf"
White.setmasterquery "DSN=acc", "", "", "-1", "select e.*, f.* from prod_test e, stc f where e.control_number=" & controlno
White.addrelatedquery "DSN=acc", "", "", "-1", "select *, PROD_items.TOT & ' (kgs)' as TOT, CDbl([qty]/300)*CDbl([price]) as PRICE from PROD_ITEMS where control_number=" & controlno & "", "True"
White.setdbmultirowseparator ""
White.doformformatting = True
White.SetDefaultDBMergeFlag -998
White.FlattenRemainingFormFields = True
White.dbtoform False
White.resetformfields
White.closeoutputfile
Set White= Nothing

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Feb 5, 2007

Hi!It has been weeks now that I have been trying to fix an error that Iencounter everytime it gets to the code at runtime:SQLStmt = "SELECT Sum([Quantity in Stock]) As TotalInStock,Sum([Cost] * [Quantity in Stock]) AS TotalCost " & _"FROM [Inventory Products] WHERE [ItemNumber] = '" & ItemNum & "'"Set InvP = CurDB.OpenRecordset(SQLStmt, DB_OPEN_DYNASET) '==>it gets the error hereI tried also to implement the same code using ADODB but still go the sameerror: "ODBC--call failed".There are other events where similar code is executed without any problemsat all.Any guidance would be helpful.Thanks

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Mar 24, 2007

I moved a sql 2000 database to a sql 2005 server. I have a front end in access 2003. I manually created an ODBC data source system DSN using the ODBC Data Source Administrator just like it was on the other server. I can connect fine but users are saying their getting an odbc call fail. I created the connection and relinked the tables to the new server with the moved database. I completed the same task with another database and the user can connect fine. What could be the problem?

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Sep 15, 2006

We have this fairly simple Access database with a link table to a view in an SQL Server. The Select Query in Access is a simple select from this view with a view criteria set. Nothing fancy. What is driving is moderately crazy is that this Select Query in Access seems to work fine for months and than all of a sudden (same query performed around the same time with about the same workload on the SQL-Server) it responses with the helpful "ODBC-Call Failed" message. Closing the Access database, taking a coffee, coming back againg and try the exact same Select Query normally works, no "ODBC-Call Failed" message.

It not happens always, mosty we're fine.
When it happens it happens for all subsequent queries tried. We have to close and reopen the Access database and pray to the good Lord that it works.

We would be very interested in someone with a solution to this problem.

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MS Access ODBC Call Failed

Nov 14, 2007

I am having an issue that i can't seem to resolve. By no means am I an expert with odbc connections and what not but any help would be great.

here is my issue. I have a 64 Bit terminal server that is running MS Access. I have defined my DSN within the 32 bit admin utility and it connects without a problem As soon as i try to link tables and make a connection to the database from within Access i recieve an "ODBC CALL FAILED" message.

I enabled tracing and here is what i got.....this doesn't mean anything to me but hopefully it does to someone.....


PaintJobShip_Ma 1388-ecc ENTER SQLAllocEnv
HENV * 002DB3C4

PaintJobShip_Ma 1388-ecc EXIT SQLAllocEnv with return code 0 (SQL_SUCCESS)
HENV * 0x002DB3C4 ( 0x07f42538)

PaintJobShip_Ma 1388-ecc ENTER SQLAllocConnect
HENV 07F42538
HDBC * 002DB4D4

PaintJobShip_Ma 1388-ecc EXIT SQLAllocConnect with return code 0 (SQL_SUCCESS)
HENV 07F42538
HDBC * 0x002DB4D4 ( 0x07f425e0)

PaintJobShip_Ma 1388-ecc ENTER SQLSetConnectOption
HDBC 07F425E0
SQLINTEGER 103 <SQL_LOGIN_TIMEOUT>
SQLPOINTER 0x00000014

PaintJobShip_Ma 1388-ecc EXIT SQLSetConnectOption with return code 0 (SQL_SUCCESS)
HDBC 07F425E0
SQLINTEGER 103 <SQL_LOGIN_TIMEOUT>
SQLPOINTER 0x00000014 (BADMEM)

PaintJobShip_Ma 1388-ecc ENTER SQLSetConnectAttrW
SQLHDBC 07F425E0
SQLINTEGER 30002 <unknown>
SQLPOINTER [Unknown attribute 30002]
SQLINTEGER -3

PaintJobShip_Ma 1388-ecc EXIT SQLSetConnectAttrW with return code 0 (SQL_SUCCESS)
SQLHDBC 07F425E0
SQLINTEGER 30002 <unknown>
SQLPOINTER [Unknown attribute 30002]
SQLINTEGER -3

PaintJobShip_Ma 1388-ecc ENTER SQLDriverConnectW
HDBC 07F425E0
HWND 000800D4
WCHAR * 0x4BF78088 [ -3] "****** 0"
SWORD -3
WCHAR * 0x4BF78088
SWORD 2
SWORD * 0x00000000
UWORD 1 <SQL_DRIVER_COMPLETE>

PaintJobShip_Ma 1388-ecc EXIT SQLDriverConnectW with return code -1 (SQL_ERROR)
HDBC 07F425E0
HWND 000800D4
WCHAR * 0x4BF78088 [ -3] "****** 0"
SWORD -3
WCHAR * 0x4BF78088
SWORD 2
SWORD * 0x00000000
UWORD 1 <SQL_DRIVER_COMPLETE>

DIAG [S1000] [Oracle][ODBC][Ora]ORA-06413: Connection not open.
(6413)

DIAG [IM006] [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed (0)

DIAG [IM006] [Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed (0)

PaintJobShip_Ma 1388-ecc ENTER SQLErrorW
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC
WCHAR * 0x036A4458
SWORD 4095
SWORD * 0x002DB3C8

PaintJobShip_Ma 1388-ecc EXIT SQLErrorW with return code 0 (SQL_SUCCESS)
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC (6413)
WCHAR * 0x036A4458 [ 102] "[Oracle][ODBC][Ora]ORA-06413: Connection not open. a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0"
SWORD 4095
SWORD * 0x002DB3C8 (102)

PaintJobShip_Ma 1388-ecc ENTER SQLErrorW
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC
WCHAR * 0x036A44D6
SWORD 4032
SWORD * 0x002DB3C8

PaintJobShip_Ma 1388-ecc EXIT SQLErrorW with return code 0 (SQL_SUCCESS)
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC (0)
WCHAR * 0x036A44D6 [ 66] "[Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed"
SWORD 4032
SWORD * 0x002DB3C8 (66)

PaintJobShip_Ma 1388-ecc ENTER SQLErrorW
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC
WCHAR * 0x036A456C
SWORD 3957
SWORD * 0x002DB3C8

PaintJobShip_Ma 1388-ecc EXIT SQLErrorW with return code 0 (SQL_SUCCESS)
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC (0)
WCHAR * 0x036A456C [ 66] "[Microsoft][ODBC Driver Manager] Driver's SQLSetConnectAttr failed"
SWORD 3957
SWORD * 0x002DB3C8 (66)

PaintJobShip_Ma 1388-ecc ENTER SQLErrorW
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC
WCHAR * 0x036A4602
SWORD 3882
SWORD * 0x002DB3C8

PaintJobShip_Ma 1388-ecc EXIT SQLErrorW with return code 100 (SQL_NO_DATA_FOUND)
HENV 07F42538
HDBC 07F425E0
HSTMT 00000000
WCHAR * 0x002DB390 (NYI)
SDWORD * 0x002DB3DC
WCHAR * 0x036A4602
SWORD 3882
SWORD * 0x002DB3C8

PaintJobShip_Ma 1388-ecc ENTER SQLFreeConnect
HDBC 07F425E0

PaintJobShip_Ma 1388-ecc EXIT SQLFreeConnect with return code 0 (SQL_SUCCESS)
HDBC 07F425E0


any help would be great....thanks.

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Feb 9, 2006

Hi All,

I have a database with primary and Unique key contraints on SQL Server 2000. I'm front ending it with Access 2k.

I want to trap the error when the Unique key constraint is hit, but i can't capture the error number. All attempts return error 0.

The error i get is
[Microsoft][ODBC SQL Server Driver][SQL Server]Violation of UNIQUE KEY constraint 'IX_lut_Referral_Source'. Cannot insert duplicate key in object 'lut_Referral_Source'. (#2627)[Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated. (#3621)

I've tried the soultion given here http://support.microsoft.com/kb/q185384 but now get a Type mismatch error on errStored

SaveRecODBCErr:
' The function failed because of an ODBC error.
' Below are a list of some of the known error numbers.
' If you are not receiving an error in this list,
' add that error to the Select Case statement.
For Each errStored In DBEngine.Errors

Thanks for your help

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Mar 21, 2007

Hi Everyone,

I am fairly new to MS-SQL so excuse my ignorance if I have any.

I am trying to add and link a new table to an existing database. I can add the database and colums and add some data into it, and even run a query on it. However, if I try to run a query using the new table and and existing table (linked) I get the following error:

ODBC--call failed.
[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot resolve collation conflict for equal to operation. (#446)

Any ideas?

my Server and SQL specs: SBS2003 & MSSQL ver 8.0

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May 1, 2008

Hi

Wrote this snipet of code to use Insert Into. I have an ODBC connection to Oracle with the Tables linked. I can edit, add write querries and do everything I need to do except do an Insert Into. So I am thinking it is my code and seeking guidance.

I select add data from a button on the form. It then calls the code below. I know it is making it up to the db.execute statement and failing at that point. Funny thing is I only get the error "ODBC Call Failed" and no other snippets of information. On top of that I can not relink to the tables as they are now unaccessible and I have to completely close down the program and restart. Any help/assistance will be greatly appreciated. Thank you, Here is the code:

Code Start:

Private Sub btn_add_rca_record_Click()
On Error GoTo Err_btn_add_rca_record_Click
Dim db As Database
Dim rsCust As Recordset
Dim strSQL As String
Dim nbrRcaTicketId As Long

Set db = CurrentDb

nbrRcaTicketId = (100 + (DCount("*", "RCA_TABLE")))

strSQL = "Select * from RCA_TABLE "
Set rsCust = db.OpenRecordset(strSQL, DB_OPEN_DYNASET)
MsgBox "start of sql string"
strSQL = "INSERT INTO RCA_TABLE "
strSQL = strSQL & "( RCA_TICKET_ID, REPORT_AUTHOR_STAFF_ID, REPORT_START_DATE, REPORT_CLOSE_DATE, REPORTS_PARTICIPANTS_REVIEW, "
strSQL = strSQL & " INCIDENT_TICKET_NUMBER,INCIDENT_SEVERITY_LEVEL,INCIDENT_START_DATE_EVENT,INCIDENT_START_TIME_EVENT,INCIDENT_TIME_SERVICE_DOWN,INCIDENT_END_DATE_EVENT,INCIDENT_TIME_SERVICE_UP,INCIDENT_TIME_UP_TO_CUSTOMER,INCIDENT_OUTAGE_DURATION,INCIDENT_DETECTION_METHOD,INCIDENT_DISCOVERED_BY,INCIDENT_RESP_GROUP,INCIDENT_OWNER,INCIDENT_PRODUCTS_AFFECTED,INCIDENT_CUSTOMERS_AFFECTED, "
strSQL = strSQL & " CHANGE_EXTENT_AFFECTED, CHANGE_CAUSED_BY_CHANGE, CHANGE_RFC_NUMBER, CHANGE_BACK_OUT_INITIATED, CHANGE_RFC_FOLLOWUP_NUMBER, "
strSQL = strSQL & " PROBLEM_OWNER, PROBLEM_CATEGORY, PROBLEM_STATUS, PROBLEM_IMPACT, PROBLEM_URGENCY, "
strSQL = strSQL & " INCIDENT_SECONDARY_TICKET_NBR,INCIDENT_EVENT_DESCRIPTION,PROBLEM_DETAILS,DISCUSSION_DONE_RIGHT,DISCUSSION_PROCEDURAL_ISSUE,DISCUSSION_BETTER_NEXT_TIME,DISCUSSION_PREVENT_PROBLEM,PROBLEM_WWORKAROUND )"
strSQL = strSQL & " ALT_TICKET1,ALT_SYSTEM1,ALT_STATUS1,ALT_DATE_OPENED1,ALT_DATE_CLOSED1,ALT_SEVERITY_LEVEL1,ALT_PRIMARYOWNER1,ALT_LINK1,ALT_TICKET2, "
strSQL = strSQL & " ALT_SYSTEM2,ALT_STATUS2,ALT_DATE_OPENED2,ALT_DATE_CLOSED2,ALT_SEVERITY_LEVEL2,ALT_PRIMARYOWNER2,ALT_LINK2 )"
strSQL = strSQL & " values ('"
strSQL = strSQL & nbrRcaTicketId & "','"
strSQL = strSQL & Me!nbr_REPORT_AUTHOR_STAFF_ID & "','"
strSQL = strSQL & Me!dte_Report_Start_Date & "','"
strSQL = strSQL & Me!dte_Report_Close_date & "','"
strSQL = strSQL & Me!str_Report_Paticipants_In_Review & "','"
strSQL = strSQL & Me!nbr_Incident_Ticket_Number & "','"
strSQL = strSQL & Me!nbr_Incident_Severity_Level & "','"
strSQL = strSQL & Me!dte_Incident_Start_date & "','"
strSQL = strSQL & Me!dte_Incident_Start_Time_Event & "','"
strSQL = strSQL & Me!dte_Incident_Time_Service_Down & "','"
strSQL = strSQL & Me!dte_Incident_End_date & "','"
strSQL = strSQL & Me!dte_Incident_Time_Service_Up & "','"
strSQL = strSQL & Me!dte_Incident_Time_Up_To_Customer & "','"
strSQL = strSQL & Me!nbr_Incident_Outage_Duration & "','"
strSQL = strSQL & Me!nbr_Incident_Detection_Method & "','"
strSQL = strSQL & Me!nbr_Incident_Discovered_By & "','"
strSQL = strSQL & Me!nbr_Incident_Resp_Group & "','"
strSQL = strSQL & Me!str_Incident_Owner & "','"
strSQL = strSQL & Me!str_Incident_Products_Affected & "','"
strSQL = strSQL & Me!str_Incident_Customers_Affected & "','"
strSQL = strSQL & Me!str_Change_Extent_Affected & "','"
strSQL = strSQL & Me!str_Change_Caused_by_Change & "','"
strSQL = strSQL & Me!nbr_Change_RFC_Number & "','"
strSQL = strSQL & Me!str_Change_Back_out_Initiated & "','"
strSQL = strSQL & Me!nbr_Change_RFC_Followup_Number & "','"
strSQL = strSQL & Me!nbr_Problem_Owner & "','"
strSQL = strSQL & Me!nbr_Problem_Category & "','"
strSQL = strSQL & Me!nbr_Problem_Status & "','"
strSQL = strSQL & Me!nbr_Problem_Impact & "','"
strSQL = strSQL & Me!nbr_Problem_Urgency & "','"
strSQL = strSQL & Me!nbr_Incident_Secondary_Ticket_Numbers & "','"
strSQL = strSQL & Me!str_Incident_Event_Description & "','"
strSQL = strSQL & Me!str_Problem_Details & "','"
strSQL = strSQL & Me!str_Discussion_Done_Right & "','"
strSQL = strSQL & Me!str_Discussion_Procedural_Issue & "','"
strSQL = strSQL & Me!str_Discussion_Better_Next_Time & "','"
strSQL = strSQL & Me!str_Discussion_Prevent_Problem & "','"
strSQL = strSQL & Me!str_Problem_WWorkaround & "','"
strSQL = strSQL & Me!nbr_ALT_TICKET1 & "','"
strSQL = strSQL & Me!nbr_ALT_SYSTEM1 & "','"
strSQL = strSQL & Me!nbr_ALT_STATUS1 & "','"
strSQL = strSQL & Me!dte_ALT_DATE_OPENED1 & "','"
strSQL = strSQL & Me!dte_ALT_DATE_CLOSED1 & "','"
strSQL = strSQL & Me!nbr_ALT_SEVERITY_LEVEL1 & "','"
strSQL = strSQL & Me!nbr_ALT_PRIMARYOWNER1 & "','"
strSQL = strSQL & Me!str_ALT_LINK1 & "','"
strSQL = strSQL & Me!nbr_ALT_TICKET2 & "','"
strSQL = strSQL & Me!nbr_ALT_SYSTEM2 & "','"
strSQL = strSQL & Me!nbr_ALT_STATUS2 & "','"
strSQL = strSQL & Me!dte_ALT_DATE_OPENED2 & "','"
strSQL = strSQL & Me!dte_ALT_DATE_CLOSED2 & "','"
strSQL = strSQL & Me!nbr_ALT_SEVERITY_LEVEL2 & "','"
strSQL = strSQL & Me!nbr_ALT_PRIMARYOWNER2 & "','"
strSQL = strSQL & Me!str_ALT_LINK2 & "');"


db.Execute strSQL

MsgBox nbrRcaTicketId & " has been added to the Customer table."

Call ClearControls

rsCust.Close
db.Close

Exit_btn_add_rca_record_Click:
Exit Sub
Err_btn_add_rca_record_Click:
MsgBox Error$
rsCust.Close
db.Close
GoTo Exit_btn_add_rca_record_Click:

End Sub

Code End:

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Hi,

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Thank you,
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Mar 15, 2007

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.B ekiM

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Oct 9, 2001

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Sep 26, 2004

Hello, all:
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So:

Login Type / user id /returned value from SQLGetInfo

Windows Authentication / Windows login / dbo
SQL Authentication / Windows login (UID) / UID

The problem is that I am trying to confirm that the userid entered in a dialog or passed on the command line to my application matches the actual connected user name inside SQL Server....


My questions:
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Jan 17, 2007

Greeting.

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I set MSDTC security options for No Authentification and Allow inbound and Allow outbound, but it's no use.

Have this problem solution? May be, I must use another method to get my data?



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P.S.S. Sorry for bad english.









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Mar 19, 2008

Hi,

I am producing a php report using SQL queries to show the SLA status of our calls. Each call has response, fix & completion targets. If any of these targets are breached, the whole SLA status is set as 'Breach'.

The results table should look like the one below:





CallRef.

Description

Severity



ProblemRef

Logged
Date

Call
Status

SLA Status



C0001

Approval for PO€™s not received

2



DGE0014

05-01-06 14:48

Resolved

Breach


C0002

PO€™s not published

2



DGE0014

06-01-06 10:21

Resolved

OK


C0003

Approval for PO€™s not received from Siebel.

2



n/a

05-01-06 14:48

Investigating

OK



















Whereas I can pick the results for the first 6 columns from my Select query, the 'SLA Status' column requires the following calculation:

if (due_date < completed_date)
{ sla_status = 'OK';
}
else sla_status = 'Breach';

The Select statement in my query is looking like this...

Select Distinct CallRef, Description, Severity, ProblemRef, Logdate, Status, Due_date, Completed_date;

The problem is that my query is returning multiple entries for each stage of the call (see below), whereas I just want one entry for each call, with SLA status 'Breach' if any of the stages for the call were out of SLA.






CallRef.

Description

Severity



ProblemRef

Logged
Date

Call
Status

SLA Status



C0001

Approval for PO€™s not received

2



DGE0014

05-01-06 14:48

Resolved

Breach


C0001

Approval for PO€™s not received

2



DGE0014

05-01-06 14:48

Resolved

OK


C0001

Approval for PO€™s not received

2



DGE0014

05-01-06 14:48

Resolved

Breach



















Any help will be much much appreciated, this issue has been bothering me for some time now!!!




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