Obtaining Business Hours Based On Start And End Date

Jul 23, 2005

I have a transaction log that tracks issues from a call center. Each
time an issue is assigned to someone else, closed, etc. I get a time
stamp. I have these time stamps for the beginning of an issue to the
end of an issue and I'd like to determine how many business hours these
issues were open.

Issue BeginDt Enddt Total hours
1 3/29/05 5:00 PM 4/1/05 2:00 PM 69

Basically, this is the type of data I'm looking at and my hours of work
are from 7:30 - 5:00 weekdays. I need to come up with a way to remove
all nonbusiness hours, weekends, & holidays from the difference of the
two dates. Issues can span for 2-3 days or 20-30 days.

Please let me know if anyone has any ideas or has done something like
this before.

Thanks!

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Transact SQL :: To Display Days Hours Mins Format Based On Business Hours

Apr 22, 2015

I want to display Days Hours Mins Format.

I am Having two columns Like below,

Col1 (in days)    col2 (In Hours : Mins)
3days  4:5 

In this first have to  add Col1 and Col2 (Here one day is equals to 9 hours ) so the addition is 31.5

From this 31.5 I should display 3 Days 4 Hours 30 Mins because 31.5 contains 3 (9 hours) days 4 Hours and .5 is equals to 30 mins.

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Apr 17, 2014

I have a scenario where i need to get the starting and ending date time based on the crieteria. The criteria is I always have my start date as NS or GS in the data column and my end date as GX so i need NS or GS to be my strart date based on ts Ascending and my end date as GX to be displayed in the same columns .

Create Table Test
(Tsq INT IDENTITY (1,1),
Data Varchar (150),
ts datetime,
Tpkt_type int)
insert into test values ('GS,000020,000021,000022,000023','2013-11-13 09:47:35.963','2')

[code]....

Expected Output

---------Data----------------- ts as starttime--------------tpkt_type------data-----------------------ts as endtime--------tpkttype-
'GS,000020,000021,000022,000023','2013-11-13 09:47:35.963','2' 'GX,1,0000000000000000000000000','2013-11-13 09:47:37.007','4'
'GS,000020,000021,000022,000023','2013-11-13 09:50:25.987','2', 'GX,1,0000000000000000000000000','2013-11-13 09:50:40.920','4'
'GS,000020,000021,000022,000023','2013-11-13 09:51:28.330','2', 'GX,1,0000000000000000000000000','2013-11-13 09:51:43.257','4'
'NS,000020,000021,000022,000023','2013-12-17 16:51:09.063','18', 'GX,1,0000000000000000000000000','2013-12-17 16:51:15.257','4'

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Is this possible in ssrs ?

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Aug 27, 2014

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A random record in my Absences table shows (as an example):

resource: 1
startdate: 2014-08-20 09:00:00.000
enddate: 2014-08-23 13:00:00.000
hours: 28 (= 8 + 8 + 8 + 4)

I would like to have 4 lines in my query:

resource date hours
1 2014-08-20 8
1 2014-08-21 8
1 2014-08-22 8
1 2014-08-23 4

Generating the 4 lines is not the issue; I call 3 functions to do that together with cross apply.One function to get all dates between the start and end date (dbo.AllDays returning a table with only a datevalue column); one function to have these dates evaluated against a work schedule (dbo.HRCapacityHours) and one function to get the absence records (dbo.HRAbsenceHours) What I can't get fixed is having the correct hours per line.

What I now get is:

resource date hours
...
1 2014-08-19 NULL
1 2014-08-20 28
1 2014-08-21 28
1 2014-08-22 28
1 2014-08-23 28
1 2014-08-24 NULL
...

... instead of the correct hours per date (8, 8, 8, 4).

A very simplified extract of my code is:

DECLARE @startdate DATETIME
DECLARE @enddate DATETIME
SET @startdate = '2014-01-01'
SET @enddate = '2014-08-31'
SELECTh.res_id AS Resource,
t.datevalue,
(SELECT ROUND([dbo].[HRCapacityHours] (h.res_id, t.datevalue, t.datevalue), 2)) AS Capacity,
(SELECT [dbo].[HRAbsenceHours] (9538, h.res_id, t.datevalue, t.datevalue + 1) AS AbsenceHours
FROMResources h (NOLOCK)
CROSS APPLY (SELECT * FROM [dbo].[AllDays] (@startdate, @enddate)) t

p.s.The 9538 value in the HRAbsenceHours function refers to the absences-workflowID.I can't get this solved.

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Jan 5, 2015

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say for eg: in the tables I have emp name
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within his work period he did different roles:

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Total days 53 Days

For this :

I calculated datediff + 1 and got sub jobs days BUT

say financial director wants to see Title of 'Sub Jobs' with 'Days' from 1st Dec to 31st Dec

so on paper I calulated as :

1-31 Dec 2014
PhaniMarketing NULL (Do not fall in Req Dt)
PhaniAdmin 20 (Deduct 2 days of Nov & calculated 20 days of Dec)
PhaniCRM 11 (Deduct 20 days of Nov and deduct 11 days of Jan so for Dec , we got 11 days)
Total days 31

HOW CAN I USE Case statement to calculate days for given start date and end date. I have to include all three totals, 1 for Job dates, 2, subjobs dates, 3 cal of days for a requested period.

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StartStampEndstamp
6/27/2005 14:356/27/2005 17:41:11
6/27/2005 14:396/28/2005 14:49
6/27/2005 18:486/27/2005 18:54
6/27/2005 11:416/27/2005 11:45

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Essentially I have a number of different alternatives, and have found some potential solutions, including:

www.dbforums.com/arch/7/2003/9/914261

However, my situation has a couple of additional twists to the standard 8hrs of business M-F. The call center is open different hours depending upon the day of the week. For example, 8-5 M, 10-7 T, 8-5 W Th F, 10-2 Sat, 10-12 Sun

Additionally, I would like to remove Holiday's from the calculation for service level as well.

I have explored a number of different table DTD's, but none seem to be a perfect fit for determining the number of "open" hours between when an interaction arrived, and when it was handled.

The DTD I have for the Holiday table is as follows:

CREATE Table Holidays (HolidayDate DateTime)
GO
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Please let me know what you feel would be the DTD for storing the business hours and also the query for extracting the number of Open hours between two dates

Thank you in advance

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hi Everyone,

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If any one was faced the same situation plz help me.




Regards

Venki

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Jan 5, 2015

I have to produce a report to calculate no of days based on user input start date and end date.

say for eg: in the tables I have emp name
user 'Phani' started work from - EStart 20/11/2014EEnd 10/01/2015 - total days --datediff
within his work period he did different roles:

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for this :

[code]...

HOW CAN I USE Case statement to calculate days for given start date and end date. I have to include all three totals, 1 for Job dates, 2, subjobs dates, 3 cal of days for a requested period.

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CASE DateFY

[code]...

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StartDate(Column Name)
2014/10/01
2014/11/01
2014/12/01

[code]...

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ID          StartDate
1            2014-01-01
1            2014-02-01
1            2014-05-01-------After Gap Restarted
1            2014-06-01
1            2014-09-01---------After last gap restarted
1            2014-10-01
1            2014-11-01
2            2014-01-01
2           2014-02-01
2            2014-03-01
2            2014-04-01
2            2014-05-01
2            2014-06-01
2            2014-07-01

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My Expected Output
id             Startdate
1             2014-10-01
2             2014-01-01

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Here is a miserable attempt:

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DECLARE @CurrentDate SmallDateTime
DECLARE @RunDateWoTime SmallDateTime
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26/12/2014 Boxing Day
25/12/2014 Christmas Day
25/08/2014 August Bank Holiday

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Start Date............Minute to Add......Expected outcome
01/09/2014 10:00........30...................01/09/2014 10:30
01/09/2014 17:00........65...................02/09/2014 08:05
29/08/2014 17:00........65...................01/09/2014 08:05
22/08/2014 17:00........65...................26/08/2014 08:05
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need help
help me -CURSOR backward insert from End Date > to Start Date
how to insert dates from end to start
like this
SELECT 111111,1,CONVERT(DATETIME, '17/03/2008', 103), CONVERT(DATETIME, '01/03/2008'
i explain i have stord prosege that create mod cycle shift pattern
and it working ok
now i need to overturned the insert so the first insert is the '17/03/2008' to '16/03/2008' ..15...14..13..12...2...1
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tnx




Code Block
DECLARE
@shifts_pattern TABLE ([PatternId] [int] IDENTITY(1,1 ) NOT NULL, [patternShiftValue] [int]NOT NULL)
declare
@I int
set
@i=0
while
@i < 5
BEGIN
INSERT INTO @shifts_pattern ([patternShiftValue] )
SELECT 1 UNION ALL
SELECT 2 UNION ALL
SELECT 3 UNION ALL
SELECT 4 UNION ALL
SELECT 5 UNION ALL
SELECT 6 UNION ALL
SELECT 7 UNION ALL
SELECT 8
set
@i=@i+1
end
declare
@empList
TABLE
( [empID] [numeric](18, 0) NOT NULL,[ShiftType] [int]NULL,[StartDate][datetime]NOT NULL,[EndDate] [datetime] NOT NULL)
INSERT INTO
@empList ([empID], [ShiftType],[StartDate],[EndDate])
SELECT 111111,1,CONVERT(DATETIME, '01/01/2008', 103), CONVERT(DATETIME, '17/01/2008', 103)
-- create shifts table
declare
@empShifts
TABLE ( [empID] [numeric](18, 0) NOT NULL,[ShiftDate] [datetime]NOT NULL,[ShiftType] [int]NULL ,[StartDate] [datetime]NOT NULL,[EndDate] [datetime]NOT NULL)
DECLARE
@StartDate datetime
DECLARE
@EndDate datetime
Declare
@current datetime
DEclare
@last_shift_id int
Declare
@input_empID int
----------------- open list table for emp with curser
DECLARE
List_of_emp CURSOR FOR
SELECT
emp.empId,emp.ShiftType,emp.StartDate,emp.EndDate FROM @empList emp
OPEN
List_of_emp
FETCH
List_of_emp INTO @input_empID , @last_shift_id ,@StartDate,@EndDate
SET @current = @StartDate
-----------------
-- loop on all emp in the list
while
@@Fetch_Status = 0
begin
-- loop to insert info of emp shifts
while
@current<=@EndDate
begin
INSERT INTO @empShifts ([empID],[ShiftDate],[ShiftType],[StartDate] ,[EndDate])
select @input_empID ,@current,shift .patternShiftValue ,@StartDate,@EndDate
from @shifts_pattern as shift where PatternId=@last_shift_id+1
-- if it is Friday and we are on one of the first shift we don't move to next shift type .
if (DATENAME(dw ,@current) = 'Friday' ) and
EXISTS(select ShiftType from @empShifts where ShiftDate=@current and empID= @input_empID and ShiftType in ( 1,2,3))
-- do nothing
--set @last_shift_id=@last_shift_id
print ('friday first shift')
ELSE
set @last_shift_id=@last_shift_id+ 1
set @current=DATEADD( d,1, @current)
end
FETCH
List_of_emp INTO @input_empID ,@last_shift_id,@StartDate,@EndDate
-- init of start date for the next emp
set
@current = @StartDate
end
CLOSE
List_of_emp
DEALLOCATE
List_of_emp
select
empID,shiftDate,DATENAME (dw,shift.ShiftDate ), shiftType from @empShifts as shift
RETURN

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