SQL 2012 :: Native Backups Hanging Across Instances

Jan 12, 2015

Native backups to NAS do not complete.We have been experiencing an issue whereby our native backups are hanging with status': SUSPENDED/ RUNNABLE...I ran select * from sys.sysprocesses. All of the backup SPIDs processes show BACKUPTHREAD/PREEMPTIVE_OS_FILEOPS

This first occurred last Wednesday evening. When I discovered this on Thursday, I attempted to kill the backup jobs. This also hung with 0% completed/0% time remaining. Backups hung on more than one instance.That evening, I attempted to restart the instance which also failed with something along the lines of: could not start MASTER file in use.

I then restarted the server--which I really did not want to do--and this cleared it. I was also able to manually kick off maintenance plans (DBCC CHECKDB and full backup) without issue.I was off Friday and the weekend. I came in this morning and found the maintenance plans (diff/tlog backups) did not complete in some of the instances--in one case, the instance affected now was not affected before. They appeared to have hung on their next scheduled kickoff which was later that night after I went home

Remembering the "file in use" error, I have run process monitor to see if anything unusual had a lock on any files. I saw only SQL Server and Double-Take processes accessing log files.Being a relatively new DBA, I am user where to go next in trying to track down the cause of this issue. This is fairly urgent as one of the instances that has had this problem both times is our production SharePoint environment.

ENVIRONMENT:

SQL version:
Microsoft SQL Server 2012 (SP1) - 11.0.3368.0 (X64)
May 22 2013 17:10:44
Copyright (c) Microsoft Corporation
Enterprise Edition: Core-based Licensing (64-bit) on Windows NT 6.2 <X64> (Build 9200: )

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Aug 29, 2015

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Upload request size is XXX bytes.
Uploaded a total of 100 chunks.
Uploaded a total of 200 chunks.
Uploaded a total of 211 chunks.

The request message was sent to [URL] ....

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Oct 16, 2015

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USE crm001_spark
GO
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NULL
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Results are attached.

set nocount on

SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')
go
select @@version
go
select @@MICROSOFTVERSION
go
exec sp_configure 'xp_cmdshell'

[Code] ......

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EDIT: Picture is attached if it is not showing in post.

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Jan 22, 2015

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OR
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Now (Production)
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SSAS
SSIS

After

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Mar 21, 2014

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VS

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Nov 4, 2014

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May 18, 2015

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Jun 5, 2015

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Jul 13, 2015

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