SQL Server Upgrade MSP Error: 29538 On KB934458 Upgrade

May 13, 2008


We have a server instance on SQL Server 2005 SP2 build 3042. We have a 32 bit x86 server. We attempted to upgrade to SP2 build 3054 KB934458. And we got the following error as stated in the Summary.txt file.




Code Snippet
**********************************************************************************
Product Installation Status
Product : SQL Server Database Services 2005 (MSSQLSERVER)
Product Version (Previous): 3042
Product Version (Final) :
Status : Failure
Log File : C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB934458_sqlrun_sql.msp.log
Error Number : 29538
Error Description : MSP Error: 29538 SQL Server Setup did not have the administrator permissions required to rename a file: e:SQLDatamssqlsystemresource1.ldf. To continue, verify that the file exists, and either grant administrator permissions to the account currently running Setup or log in with an administrator account. Then run SQL Server Setup again.
----------------------------------------------------------------------------------






The client tools and workstation components were successfully installed. The server is still reporting build 3042.

Here is the portions of the HotFix.log file.




Code Snippet
05/12/2008 09:19:09.041 Copy Engine: Creating MSP install log file at: C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB934458_sqlrun_sql.msp.log
05/12/2008 09:19:09.072 Registry: Opened registry key "SoftwarePoliciesMicrosoftWindowsInstaller"
05/12/2008 09:19:09.103 Registry: Cannot read registry key value "Debug"
05/12/2008 09:21:29.382 MSP Error: 29538 SQL Server Setup did not have the administrator permissions required to rename a file: e:SQLDatamssqlsystemresource1.ldf. To continue, verify that the file exists, and either grant administrator permissions to the account currently running Setup or log in with an administrator account. Then run SQL Server Setup again.
05/12/2008 09:22:33.678 MSP returned 1603: A fatal error occurred during installation.
05/12/2008 09:22:33.724 Registry: Opened registry key "SoftwarePoliciesMicrosoftWindowsInstaller"






Any help would be appreciated.

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Complete: ValidateWinNTAction at: 2007/9/9 11:30:49, returned true
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Complete: ActivateLoggingAction at: 2007/9/9 11:30:49, returned true
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Running: PerformSCCAction2 at: 2007/9/9 11:30:49
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Loaded DLL:C:WINDOWSsystem32msi.dll Version:3.1.4000.4042
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Complete: PerformDotNetCheck at: 2007/9/9 11:30:50, returned true
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Complete: DetectLocalBootstrapAction at: 2007/9/9 11:31:44, returned true
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=============================================
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=============================================
[Options]
Method=1
Perform a CRC Check=0
Source=CCIDEV
Destination=CCIDEV
Export Server Startup Options=
Import Server Startup Options= -T1808
SQLServer70Path=C:MSSQL7SourcePassword=066ce2f9c0e 4ba
DestinationPassword=00
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VerswitchOldVer=65
Code Page=1252
Override Server Code Page=0
QuotedIdentifiers=0
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Export Logins=0
Export Database Owners=0
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Creating Databases=0
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Export Database Objects=0
Import Database Objects=0
Export SQL Executive Settings=0
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006CCIDATA=0
003model=0
005msdb=0
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2007-01-04 15:59:38.79 Server      SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.

2007-01-04 15:59:38.79 Server      Detected 4 CPUs. This is an informational message; no user action is required.

2007-01-04 15:59:38.83 Server      Set AWE Enabled to 1 in the configuration parameters to allow use of more memory.

2007-01-04 15:59:39.02 Server      Using the static lock allocation specified in the locks configuration option.  Allocated 20000 Lock blocks and 20000 Lock Owner blocks per node.  This is an informational message only. No user action is required.

2007-01-04 15:59:39.02 Server      Multinode configuration: node 0: CPU mask: 0x0000000a Active CPU mask: 0x0000000a. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.

2007-01-04 15:59:39.04 Server      Multinode configuration: node 1: CPU mask: 0x00000005 Active CPU mask: 0x00000005. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.

2007-01-04 15:59:39.04 Server      Attempting to initialize Microsoft Distributed Transaction Coordinator (MS DTC). This is an informational message only. No user action is required.

2007-01-04 15:59:41.04 Server      Attempting to recover in-doubt distributed transactions involving Microsoft Distributed Transaction Coordinator (MS DTC). This is an informational message only. No user action is required.

2007-01-04 15:59:41.04 Server      Database Mirroring Transport is disabled in the endpoint configuration.

2007-01-04 15:59:41.04 spid7s      Starting up database 'master'.

2007-01-04 15:59:41.05 spid7s      1 transactions rolled forward in database 'master' (1). This is an informational message only. No user action is required.

2007-01-04 15:59:41.07 spid7s      0 transactions rolled back in database 'master' (1). This is an informational message only. No user action is required.

2007-01-04 15:59:41.07 spid7s      Recovery is writing a checkpoint in database 'master' (1). This is an informational message only. No user action is required.

2007-01-04 15:59:41.08 spid7s      SQL Trace ID 1 was started by login "sa".

2007-01-04 15:59:41.08 spid7s      Starting up database 'mssqlsystemresource'.

2007-01-04 15:59:41.11 spid7s      Using 'dbghelp.dll' version '4.0.5'

2007-01-04 15:59:41.11 spid7s      ***Stack Dump being sent to F:SQLDataMSSQLLOGSQLDump0035.txt

2007-01-04 15:59:41.11 spid7s      SqlDumpExceptionHandler: Process 7 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.

2007-01-04 15:59:41.11 spid7s      * *******************************************************************************

2007-01-04 15:59:41.11 spid7s      *

2007-01-04 15:59:41.11 spid7s      * BEGIN STACK DUMP:

2007-01-04 15:59:41.11 spid7s      *   01/04/07 15:59:41 spid 7

2007-01-04 15:59:41.11 spid7s      *

2007-01-04 15:59:41.11 spid7s      *

2007-01-04 15:59:41.11 spid7s      *   Exception Address = 78144D3A Module(MSVCR80+00014D3A)

2007-01-04 15:59:41.11 spid7s      *   Exception Code    = c0000005 EXCEPTION_ACCESS_VIOLATION

2007-01-04 15:59:41.11 spid7s      *   Access Violation occurred reading address 0000001E

2007-01-04 15:59:41.11 spid7s      * 

2007-01-04 15:59:41.11 spid7s      *

2007-01-04 15:59:41.11 spid7s      *  MODULE                          BASE      END       SIZE

2007-01-04 15:59:41.11 spid7s      * sqlservr                       01000000  02BA7FFF  01ba8000

2007-01-04 15:59:41.11 spid7s      * ntdll                          7C800000  7C8BFFFF  000c0000

2007-01-04 15:59:41.11 spid7s      * kernel32                       77E40000  77F41FFF  00102000

2007-01-04 15:59:41.11 spid7s      * MSVCR80                        78130000  781CAFFF  0009b000

2007-01-04 15:59:41.11 spid7s      * msvcrt                         77BA0000  77BF9FFF  0005a000

2007-01-04 15:59:41.11 spid7s      * MSVCP80                        7C420000  7C4A6FFF  00087000

2007-01-04 15:59:41.11 spid7s      * ADVAPI32                       77F50000  77FEBFFF  0009c000

2007-01-04 15:59:41.11 spid7s      * RPCRT4                         77C50000  77CEEFFF  0009f000

2007-01-04 15:59:41.11 spid7s      * USER32                         77380000  77411FFF  00092000

2007-01-04 15:59:41.11 spid7s      * GDI32                          77C00000  77C47FFF  00048000

2007-01-04 15:59:41.11 spid7s      * CRYPT32                        761B0000  76242FFF  00093000

2007-01-04 15:59:41.11 spid7s      * MSASN1                         76190000  761A1FFF  00012000

2007-01-04 15:59:41.11 spid7s      * Secur32                        76F50000  76F62FFF  00013000

2007-01-04 15:59:41.11 spid7s      * MSWSOCK                        71B20000  71B60FFF  00041000

2007-01-04 15:59:41.11 spid7s      * WS2_32                         71C00000  71C16FFF  00017000

2007-01-04 15:59:41.11 spid7s      * WS2HELP                        71BF0000  71BF7FFF  00008000

2007-01-04 15:59:41.11 spid7s      * USERENV                        76920000  769E3FFF  000c4000

2007-01-04 15:59:41.11 spid7s      * opends60                       333E0000  333E6FFF  00007000

2007-01-04 15:59:41.11 spid7s      * NETAPI32                       71C40000  71C97FFF  00058000

2007-01-04 15:59:41.11 spid7s      * SHELL32                        7C8D0000  7D0D2FFF  00803000

2007-01-04 15:59:41.11 spid7s      * SHLWAPI                        77DA0000  77DF1FFF  00052000

2007-01-04 15:59:41.11 spid7s      * comctl32                       77420000  77522FFF  00103000

2007-01-04 15:59:41.11 spid7s      * psapi                          76B70000  76B7AFFF  0000b000

2007-01-04 15:59:41.11 spid7s      * instapi                        48060000  48069FFF  0000a000

2007-01-04 15:59:41.11 spid7s      * sqlevn70                       4F610000  4F7A0FFF  00191000

2007-01-04 15:59:41.11 spid7s      * SQLOS                          344D0000  344D4FFF  00005000

2007-01-04 15:59:41.11 spid7s      * rsaenh                         68000000  6802EFFF  0002f000

2007-01-04 15:59:41.11 spid7s      * AUTHZ                          76C40000  76C53FFF  00014000

2007-01-04 15:59:41.11 spid7s      * MSCOREE                        61FB0000  61FF4FFF  00045000

2007-01-04 15:59:41.11 spid7s      * ole32                          77670000  777A3FFF  00134000

2007-01-04 15:59:41.11 spid7s      * msv1_0                         76C90000  76CB6FFF  00027000

2007-01-04 15:59:41.11 spid7s      * iphlpapi                       76CF0000  76D09FFF  0001a000

2007-01-04 15:59:41.11 spid7s      * kerberos                       62220000  62277FFF  00058000

2007-01-04 15:59:41.11 spid7s      * cryptdll                       766E0000  766EBFFF  0000c000

2007-01-04 15:59:41.11 spid7s      * schannel                       76750000  76776FFF  00027000

2007-01-04 15:59:41.11 spid7s      * COMRES                         77010000  770D5FFF  000c6000

2007-01-04 15:59:41.11 spid7s      * XOLEHLP                        622E0000  622E5FFF  00006000

2007-01-04 15:59:41.11 spid7s      * MSDTCPRX                       622F0000  62367FFF  00078000

2007-01-04 15:59:41.11 spid7s      * msvcp60                        780C0000  78120FFF  00061000

2007-01-04 15:59:41.11 spid7s      * MTXCLU                         62370000  62388FFF  00019000

2007-01-04 15:59:41.11 spid7s      * VERSION                        77B90000  77B97FFF  00008000

2007-01-04 15:59:41.11 spid7s      * WSOCK32                        71BB0000  71BB8FFF  00009000

2007-01-04 15:59:41.11 spid7s      * OLEAUT32                       77D00000  77D8BFFF  0008c000

2007-01-04 15:59:41.11 spid7s      * CLUSAPI                        62390000  623A1FFF  00012000

2007-01-04 15:59:41.11 spid7s      * RESUTILS                       623B0000  623C2FFF  00013000

2007-01-04 15:59:41.11 spid7s      * DNSAPI                         76ED0000  76EF8FFF  00029000

2007-01-04 15:59:41.11 spid7s      * winrnr                         76F70000  76F76FFF  00007000

2007-01-04 15:59:41.11 spid7s      * WLDAP32                        76F10000  76F3DFFF  0002e000

2007-01-04 15:59:41.11 spid7s      * rasadhlp                       76F80000  76F84FFF  00005000

2007-01-04 15:59:41.11 spid7s      * security                       62800000  62803FFF  00004000

2007-01-04 15:59:41.11 spid7s      * dbghelp                        671B0000  672C7FFF  00118000

2007-01-04 15:59:41.11 spid7s      *

2007-01-04 15:59:41.11 spid7s      *        Edi: 62FA0040:  62FA0028  671AFFF0  00000000  00000000  00000000  00000000 

2007-01-04 15:59:41.11 spid7s      *        Esi: 0000001E: 

2007-01-04 15:59:41.11 spid7s      *        Eax: 0416C05E:  C0400096  C0400416  00000416  000062FA  00000000  00000000 

2007-01-04 15:59:41.11 spid7s      *        Ebx: 0416C040:  0105F270  00002000  00000005  00000000  3368C1E0  00000000 

2007-01-04 15:59:41.11 spid7s      *        Ecx: 0105B010:  458B0046  01F88348  00D3850F  458B0000  89C23B50  0F342444 

2007-01-04 15:59:41.11 spid7s      *        Edx: 00000000: 

2007-01-04 15:59:41.11 spid7s      *        Eip: 78144D3A:  24FFA5F3  144E5495  C78B9078  000003BA  04E98300  E0830C72 

2007-01-04 15:59:41.11 spid7s      *        Ebp: 33D6E770:  33D6E790  01C65B97  62FA0040  0000001E  0416C040  0416C6DC 

2007-01-04 15:59:41.11 spid7s      *      SegCs: 0000001B: 

2007-01-04 15:59:41.11 spid7s      *     EFlags: 00010212:  0020006D  00690046  0065006C  005C0073  006F0043  006D006D 

2007-01-04 15:59:41.11 spid7s      *        Esp: 33D6E768:  62FA0040  33D6E7A4  33D6E790  01C65B97  62FA0040  0000001E 

2007-01-04 15:59:41.11 spid7s      *      SegSs: 00000023: 

2007-01-04 15:59:41.11 spid7s      * *******************************************************************************

2007-01-04 15:59:41.11 spid7s      * -------------------------------------------------------------------------------

2007-01-04 15:59:41.11 spid7s      * Short Stack Dump

2007-01-04 15:59:41.13 spid7s      78144D3A Module(MSVCR80+00014D3A)

2007-01-04 15:59:41.13 spid7s      01C65B97 Module(sqlservr+00C65B97)

2007-01-04 15:59:41.13 spid7s      01CA43B5 Module(sqlservr+00CA43B5)

2007-01-04 15:59:41.13 spid7s      01CA452E Module(sqlservr+00CA452E)

2007-01-04 15:59:41.13 spid7s      0217D3BD Module(sqlservr+0117D3BD)

2007-01-04 15:59:41.13 spid7s      0217B896 Module(sqlservr+0117B896)

2007-01-04 15:59:41.13 spid7s      0100889F Module(sqlservr+0000889F)

2007-01-04 15:59:41.13 spid7s      010089C5 Module(sqlservr+000089C5)

2007-01-04 15:59:41.13 spid7s      010086E7 Module(sqlservr+000086E7)

2007-01-04 15:59:41.13 spid7s      010D764A Module(sqlservr+000D764A)

2007-01-04 15:59:41.13 spid7s      010D7B71 Module(sqlservr+000D7B71)

2007-01-04 15:59:41.13 spid7s      010D746E Module(sqlservr+000D746E)

2007-01-04 15:59:41.13 spid7s      010D83F0 Module(sqlservr+000D83F0)

2007-01-04 15:59:41.13 spid7s      781329AA Module(MSVCR80+000029AA)

2007-01-04 15:59:41.13 spid7s      78132A36 Module(MSVCR80+00002A36)

2007-01-04 15:59:41.13 spid7s      Stack Signature for the dump is 0x2BEDE9E0

2007-01-04 15:59:41.27 spid7s      External dump process return code 0x20000001.

External dump process returned no errors.


2007-01-04 15:59:41.27 spid7s      Error: 17185, Severity: 16, State: 1.

2007-01-04 15:59:41.27 spid7s      Unable to update password policy.

2007-01-04 15:59:41.27 spid7s      SQL Trace was stopped due to server shutdown. Trace ID = '1'. This is an informational message only; no user action is required.

Any clues?

Cheers

Paul

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