SSRS 2005 Failure Sending Email: The Server Rejected The Sender Address

Aug 8, 2006

I have subscription by email problem on the following configuration:

Windows XP prof.
SQL Server 2005 Enterprise
Configured Database Mail with remote SMTP server to send email successfully
Configured SSRS to use remote SMTP server

Edited the Rsreportserver.config file as following (by the instructions from MSDN)

<Configuration>
<RSEmailDPConfiguration>
<SMTPServer>smtp.broadband.rogers.com</SMTPServer>
<SMTPServerPort>25</SMTPServerPort>
<SMTPAccountName></SMTPAccountName>
<SMTPConnectionTimeout></SMTPConnectionTimeout>
<SMTPServerPickupDirectory></SMTPServerPickupDirectory>
<SMTPUseSSL></SMTPUseSSL>
<SendUsing>2</SendUsing>
<SMTPAuthenticate>0</SMTPAuthenticate>
<From>My email Address</From>
<EmbeddedRenderFormats>
<RenderingExtension>MHTML</RenderingExtension>
</EmbeddedRenderFormats>
<PrivilegedUserRenderFormats></PrivilegedUserRenderFormats>
<ExcludedRenderFormats>
<RenderingExtension>HTMLOWC</RenderingExtension>
<RenderingExtension>NULL</RenderingExtension>
<RenderingExtension>RGDI</RenderingExtension>
</ExcludedRenderFormats>
<SendEmailToUserAlias>True</SendEmailToUserAlias>
<DefaultHostName></DefaultHostName>
<PermittedHosts></PermittedHosts>
</RSEmailDPConfiguration>
</Configuration>

I scheduled my subscription and tested it. I didn't receive any mail from the setting email address, but got an error message in ReportServerService log file as following.

Error sending mail, CDO error -2147220978, will not resend
Error sending email. System.Runtime.InteropServices.COMException (0x8004020E): The server rejected the sender address. The server response was: 530 authentication required - for help go to http://help.yahoo.com/help/us/mail/pop/pop-11.html

I did a little search, but couldn't find any solution for it. Is anybody successfully to get the Reporting Services subscription by email function working through MS SQL Server Management Studio or if you have a solution for this issue, would you mind to share the experience with me. I will be very appreciated.

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I am getting this error when sending an excel file via email.

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at Microsoft.ReportingServices.Authorization.WindowsAuthorization.IsAdmin(String userName, IntPtr userToken)
at Microsoft.ReportingServices.Authorization.WindowsAuthorization.CheckAccess(String userName, IntPtr userToken, Byte[] secDesc, ReportOperation requiredOperation)
at Microsoft.ReportingServices.Library.Security.CheckAccess(ItemType catItemType, Byte[] secDesc, ReportOperation rptOper)
at Microsoft.ReportingServices.Library.RSService._GetReportParameterDefinitionFromCatalog(CatalogItemContext reportContext, String historyID, Boolean forRendering, Guid& reportID, Int32& executionOption, String& savedParametersXml, ReportSnapshot& compiledDefinition, ReportSnapshot& snapshotData, Guid& linkID, DateTime& historyDate)
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at Microsoft.ReportingServices.Library.RSService.RenderAsLiveOrSnapshot(CatalogItemContext reportContext, ClientRequest session, Warning[]& warnings, ParameterInfoCollection& effectiveParameters)
at Microsoft.ReportingServices.Library.RSService.RenderFirst(CatalogItemContext reportContext, ClientRequest session, Warning[]& warnings, ParameterInfoCollection& effectiveParameters, String[]& secondaryStreamNames)
at Microsoft.ReportingServices.Library.RenderFirstCancelableStep.Execute()
at Microsoft.ReportingServices.Diagnostics.CancelablePhaseBase.ExecuteWrapper()
--- End of inner exception stack trace ---
at Microsoft.ReportingServices.Diagnostics.CancelablePhaseBase.ExecuteWrapper()
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