Users Are Unable To Connect To SQL Server 2005 Unless They Are In The Sysadmin Group

Nov 21, 2006

We are running SQL Server 2005 in a Windows 2003 domain and I have a situation where some of my users are unable to connect to the SQL Server unless they are a member of the sysadmin group. Any attempts by these users to login result in a login failed,

Error: 18456, Severity: 14, State: 11

Which indicates that it is a valid user who does not have access to this SQL Server.

I have been able to narrow the failures down to the following situation:

Create a user, TestUser1, as a member of 1 domain local group TestGroup1

Give TestGroup1 access to SQL (standard public access to master)

All good. Login succeeds.

Add TestUser1 to another domain local group TestGroup2

Attempt to login to SQL Server -> login failed.

Add the user explicitly -> login failed

Add one of the groups to sysadmin -> login succeeds

It seems that as long as the user is a member of more than one AD group, and none of those groups is a member of the sysadmin server role then the user is unable to login. Obviously having all of the users as sysadmin isn't a workable solution, has anyone seen this issue before?

I have been able to replicate a similar situation in our test domain, but in that case the issue is resolved by adding the users explicitly to SQL Server (still not an ideal solution).

Interestingly, if I run the same test in our test domain but use global groups, it works. But unfortunately the network admin tells me the groups must stay as local.

Any help would be greatly appreciated.

Regards,

Daniel Watkins

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