Which Comes First: Upgrade Windows Or SQL Server?

May 30, 2007

I've got a box running Windows 2000 Server and SQL Server 2000. This summer I plan on upgrading to Windows 2003 Standard and SQL Server 2005, but which do I do first?



My guess is that I shouldn't mess with upgrading SQL at all. Just dump the data, uninstall, upgrade the OS, install SQL 2005 and reimport the data back in. Is that a really bad idea?



I would think that if I wanted to upgrade both, then Windows should be upgraded first, right?

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Upgrade Windows NT To 200, Effect The SQL 6.5?

Jan 31, 2004

If the server is upgraded to Windows 2000, will SQL 6.5 require to be upgraded to SQL 7 or 2000?

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UPGRADE FROM SERVER7,OS NT To SERVER2000 And WINDOWS 2000

Aug 11, 2004

Hello,
I have to do an upgrade from server 7 and OS NT to server2000 and windows 2000. Has anyone had any problems while doing this ? Please list the steps taken for the upgrade if you can.
Thanks

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Repost: 00000 Display On Upgrade To Windows XP

Jul 20, 2005

I posted this under 'microsoft.public.sqlserver.client' but got no reply.Any help with this problem would be greatly appreciated---------------------I developed a database under SQL Server 2000, with Access 2000 on Windows2000 as client. This had been running fine for several years. The client isnow upgrading to Windows XP, and has come across a display problem on thereports. The figures are correct but are now displayed with lots of trailingzeros e.g365.00000I have built a test system but cannot duplicate the problem :-( . Also theproblem varies between computers, and even between different users on thesame computer. One solution that seems to work is to explicitly cast alloutput from the server e.g.CAST ( TonsLoaded AS INT) TonsLoadedbut this is a pita since there are 141 stored procedures.Has anyone seen this problem? I haven't found anything in the newsgroups orany Knowlege Base article. It looks like it is to do with Windows XP as theclient ...David

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Setup And Upgrade :: Windows Authentication Not Working After Password Change?

Apr 29, 2015

This morning I attempted to connect to my local copy of SQL Server (2012) (Win 7) using Windows Authentication. I was unable to do so and per the error log it was due to error 18456 (invalid credentials).

Yesterday I changed my windows password. Is it possible for this to be the cause?

FYI, following is from the error logs:

2015-04-27 10:10:32.98 Backup BACKUP DATABASE successfully processed 0 pages in 0.451 seconds (0.000 MB/sec).2015-04-28 00:00:41.90 spid18s This instance of SQL Server has been using a process ID of 2096 since 4/21/2015 9:08:05 AM (local) 4/21/2015 1:08:05 PM (UTC). This is an informational message only; no user action is required.2015-04-28 09:58:51.16 Logon Error: 18456, Severity: 14, State: 38.2015-04-28 09:58:51.16 Logon Login failed for user 'NT AUTHORITYSYSTEM'. Reason: Failed to open the explicitly specified database 'model'. [CLIENT: xx.xx.xxx.xxx]2015-04-28 17:09:59.87 Server  SQL Server is terminating because of a system shutdown. This is an informational message only. No user action is required.

The logs showed the error occurred yesterday (4/28) which is about when I changed my password. The 17:09 log (last one) is when I shut down my computer.  Note that I was logged into SQL Server when I changed my Windows password and worked with it several times through out the day.

Also, per the configuration manager SQL Server (MSSQLSERVER) (and all other services) is stopped and I was unable to start it ("The request failed or the service did not respond in a timely fashion).

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Integration Services :: Cannot Edit Package In Data Tools After Upgrade To Windows 10

Aug 24, 2015

I "upgraded" to Windows 10 (I was installing a new c: drive anyway).  I installed SQL Server & SSIS, Visual Studio 2012, SQL Server Data Tools 2012, etc. When I try to load up my project (.sln) in SQL Data Tools I get the following warnings/errors:

Warning 1
Warning loading DataImport.dtproj: Warning: Failed to decrypt an encrypted XML node. Verify that the project was created by the same user. Project load will attempt to continue without the encrypted information.

Warning 2
Warning loading DataImport.dtproj: Warning: Failed to decrypt sensitive data in project with a user key. You may not be the user who encrypted this project, or you are not using the same machine that was used to save the project. If the sensitive
data is a parameter value, the value may be required to run the package on the Integration Services server.

Error 3
Error loading ImportFiles.dtsx: The version number in the package is not valid. The version number cannot be greater than current version number.  

Error 4
Error loading ImportFiles.dtsx: Package migration from version 8 to version 6 failed with error 0xC001700A "The version number in the package is not valid. The version number cannot be greater than current version number.".  

Error 5
Error loading ImportFiles.dtsx: Error loading value "<DTS:Property xmlns:DTS="www.microsoft.com/SqlServer/Dts" DTS:Name="PackageFormatVersion">8</DTS:Property>" from node "DTS:Property".  

Error 6
Error loading 'ImportFiles.dtsx' : The package failed to load due to error 0xC0010014 "One or more error occurred. There should be more specific errors preceding this one that explains the details of the errors. This message is used as a return
value from functions that encounter errors.". This occurs when CPackage::LoadFromXML fails. 

As well as installing Windows 10, I had also renamed by computer.  I have tried renaming it back (I noticed some references to the computer name in the xml), but no difference.Have I installed the wrong versions of one of the software?  If so, how could I check which one I need to install (to match the VS project/dts package)?  

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Setup And Upgrade :: Error (Request Failed) When Installing Express R2 On Windows 7 PC?

May 8, 2015

No logs created, this is all I have:
 
Unhandled Exception: System.Security.SecruityException: Request failed.
         at Microsoft.SqlServer.Chainer.Setup.Setup.DebugBreak()
         at Microsoft.SqlServer.Chainer.Setup.Setup.Main()

Then the Managed SQL Server Installer box pops up with Managed SQL Server Installer has stopped working.

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SP2 Upgrade Failure - 11032 - Unable To Install Windows Installer MSP File

Aug 16, 2007

SQL Server 2005 x64 Developer Edition
Log output from the SP2 installation...
------------------------------------------------------------------------------------------------
Product : Database Services (MSSQLSERVER)
Product Version (Previous): 2221
Product Version (Final) :
Status : Failure
Log File : C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB921896_sqlrun_sql.msp.log
Error Number : 11032
Error Description : Unable to install Windows Installer MSP file
------------------------------------------------------------------------------------------------

The C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB921896_sqlrun_sql.msp.log file is a 5mb file that I can't make much sense out of...here are the first many lines of the file. I'll be glad to provide more information - just let me know what you need to know...
Thanks,
Dave

=== Verbose logging started: 8/15/2007 20:32:13 Build type: SHIP UNICODE 3.01.4000.4042 Calling process: e:47b31966cf7dcaa4e0fe0fa356ab34dahotfix.exe ===
MSI (c) (D4:9C) [20:32:13:508]: Resetting cached policy values
MSI (c) (D4:9C) [20:32:13:508]: Machine policy value 'Debug' is 0
MSI (c) (D4:9C) [20:32:13:508]: ******* RunEngine:
******* Product: {F14F2E25-99AF-42A9-977C-F6D0352DC59F}
******* Action:
******* CommandLine: **********
MSI (c) (D4:9C) [20:32:13:508]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (D4:9C) [20:32:13:508]: Grabbed execution mutex.
MSI (c) (D4:9C) [20:32:13:508]: Cloaking enabled.
MSI (c) (D4:9C) [20:32:13:508]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (D4:9C) [20:32:13:508]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (9C:BC) [20:32:13:539]: Grabbed execution mutex.
MSI (s) (9C:FC) [20:32:13:539]: Resetting cached policy values
MSI (s) (9C:FC) [20:32:13:539]: Machine policy value 'Debug' is 0
MSI (s) (9C:FC) [20:32:13:539]: ******* RunEngine:
******* Product: {F14F2E25-99AF-42A9-977C-F6D0352DC59F}
******* Action:
******* CommandLine: **********
MSI (s) (9C:FC) [20:32:13:539]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (9C:FC) [20:32:13:539]: Adding MSIINSTANCEGUID to command line.
MSI (s) (9C:FC) [20:32:13:539]: End dialog not enabled
MSI (s) (9C:FC) [20:32:13:539]: Original package ==> C:WINDOWSInstaller1f00a5.msi
MSI (s) (9C:FC) [20:32:13:539]: Package we're running from ==> C:WINDOWSInstaller1f00a5.msi
MSI (s) (9C:FC) [20:32:13:586]: APPCOMPAT: looking for appcompat database entry with ProductCode '{F14F2E25-99AF-42A9-977C-F6D0352DC59F}'.
MSI (s) (9C:FC) [20:32:13:586]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (9C:FC) [20:32:13:586]: Detected that this product uses a multiple instance transform.
MSI (s) (9C:FC) [20:32:13:586]: MSCOREE not loaded loading copy from system32
MSI (s) (9C:FC) [20:32:13:586]: Applying multiple instance transform 'qlRun01.mst'...
MSI (s) (9C:FC) [20:32:13:586]: Looking for storage transform: SqlRun01.mst
MSI (s) (9C:FC) [20:32:13:586]: Validating transform 'SqlRun01.mst' with validation bits 0x809
MSI (s) (9C:FC) [20:32:13:586]: Transform 'SqlRun01.mst' is valid.
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2205 2: 3: Patch
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.
MSI (s) (9C:FC) [20:32:13:586]: TRANSFORM: Applying regular transform to database.
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _Validation 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: AppSearch 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: DrLocator 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Directory 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Registry 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: CreateFolder 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: _sqlObjectSecurity 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: Icon 3: -2147287038
MSI (s) (9C:FC) [20:32:13:586]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
...

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Jul 28, 2015

I am setting up my first sql node on a 2 node cluster and runing into this

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SQL Server Upgrade MSP Error: 29538 On KB934458 Upgrade

May 13, 2008


We have a server instance on SQL Server 2005 SP2 build 3042. We have a 32 bit x86 server. We attempted to upgrade to SP2 build 3054 KB934458. And we got the following error as stated in the Summary.txt file.




Code Snippet
**********************************************************************************
Product Installation Status
Product : SQL Server Database Services 2005 (MSSQLSERVER)
Product Version (Previous): 3042
Product Version (Final) :
Status : Failure
Log File : C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB934458_sqlrun_sql.msp.log
Error Number : 29538
Error Description : MSP Error: 29538 SQL Server Setup did not have the administrator permissions required to rename a file: e:SQLDatamssqlsystemresource1.ldf. To continue, verify that the file exists, and either grant administrator permissions to the account currently running Setup or log in with an administrator account. Then run SQL Server Setup again.
----------------------------------------------------------------------------------






The client tools and workstation components were successfully installed. The server is still reporting build 3042.

Here is the portions of the HotFix.log file.




Code Snippet
05/12/2008 09:19:09.041 Copy Engine: Creating MSP install log file at: C:Program FilesMicrosoft SQL Server90Setup BootstrapLOGHotfixSQL9_Hotfix_KB934458_sqlrun_sql.msp.log
05/12/2008 09:19:09.072 Registry: Opened registry key "SoftwarePoliciesMicrosoftWindowsInstaller"
05/12/2008 09:19:09.103 Registry: Cannot read registry key value "Debug"
05/12/2008 09:21:29.382 MSP Error: 29538 SQL Server Setup did not have the administrator permissions required to rename a file: e:SQLDatamssqlsystemresource1.ldf. To continue, verify that the file exists, and either grant administrator permissions to the account currently running Setup or log in with an administrator account. Then run SQL Server Setup again.
05/12/2008 09:22:33.678 MSP returned 1603: A fatal error occurred during installation.
05/12/2008 09:22:33.724 Registry: Opened registry key "SoftwarePoliciesMicrosoftWindowsInstaller"






Any help would be appreciated.

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Is it Possible adding Windows (activi directry users) from SQL Server which is running Windows authotication.?

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Unable To Connect To SQL SERVER 2005 Database Engine Using Windows Authentication Under Windows Vista...

Mar 26, 2008

Hallo there,

I just upgraded from Windows XP Pro to Windows Vista Bussiness and tried to reinstall SQL Server 2005 Developers Edition. After the installation i downloaded (using microsoft windows update) and installed all the service packs for sql and vista available.

My problem is when i open sql server management studio and try to connect to my default instance using windows authentication and database engine, an 18456 error occurs.

I enabled all the protocols and all the ports
I disabled windows firewall and antivirus (eset nod32)
I installed all service packs available
I have also installed Visual Studio 2005 without installing sqlexpress

But nothing happens!

Please i am very desperate, any information will be gratefully accepted.

This is my installation Information



Code Snippet

Microsoft SQL Server Management Studio 9.00.3042.00
Microsoft Analysis Services Client Tools 2005.090.3042.00
Microsoft Data Access Components (MDAC) 6.0.6001.18000 (longhorn_rtm.080118-1840)
Microsoft MSXML 3.0 5.0 6.0
Microsoft Internet Explorer 7.0.6001.18000
Microsoft .NET Framework 2.0.50727.1434
Operating System 6.0.6001


Thank you in advance,
Patonios


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DB: SQL Server 2K Standard Edition


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OS: Wondows Server 2K3
DB: SQL Server 2K Standard Edition


Thank you,
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Nov 29, 2006

When attemping to install SQL 2005 Express using the following command line arguments

/qb UPGRADE=SQL_Engine INSTANCENAME=MY_INSTANCE

or

/qb UPGRADE=SQL_Engine INSTANCENAME=MY_INSTANCE SECURITYMODE=SQL SAPWD=MY_PASSWORD

the following error occurs.

Your upgrade is blocked. For more information about upgrade support, see the "Version and Edition Upgrades" and "Hardware and Software Requirements" topics in SQL Server 2005 Setup Help or SQL Server 2005 Books Online.

Edition check:

Your upgrade is blocked because of edition upgrade rules. For more information about edition upgrades, see the Version and Edition Upgrades topic in SQL Server 2005 Setup Help or SQL Server 2005 Books Online.

The following version and editions have been verified.

1. .NET 2.0 installed

2. Windows XP SP2

3. MSDE 8.00.2039(SP4)

4. all MSDE databases are owned by sa

5. Instance and SQLAgent running under user that is member of Administrators

What are the possible reasons this error is occurring?





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Jan 19, 2007

Hi,



We are performing a SQL 2005 SP1 upgrade from SQL 2000 on our Windows 2003 SP1 Standard Edition.

When we run the upgrade, we got a error "Upgrade Advisor Return -1" as a pop-up window.

When we run the Upgrade Advisor separately, we get this error :



===================================

Common Language Runtime detected an invalid program.

===================================

Common Language Runtime detected an invalid program. (System.Xml)

------------------------------
Program Location:

at System.Xml.Schema.SchemaInfo..ctor()
at System.Xml.Schema.XmlSchemaSet..ctor(XmlNameTable nameTable)
at System.Xml.XmlReaderSettings.get_Schemas()
at Microsoft.SqlServer.UpgradeAdvisor.ReportViewer.UAReportController.LoadAndValidateDataFile()
at Microsoft.SqlServer.UpgradeAdvisor.ReportViewer.UAReport.ValidateDataFile()
at Microsoft.SqlServer.UpgradeAdvisor.ReportViewer.UAIssueReport.Refresh()
at Microsoft.SqlServer.UpgradeAdvisor.ReportPanel.OpenReport(String reportFile)



We are in a lost for solutions. We do hope to hear from anyone asap...

Greatly appreciated for any kind assistance.



Thanks.

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Feb 10, 2007

Hi,



We are running a test upgrade form sql 2000 standard edition 32 bit to sql 2005 developer edition 32bit. Followed through all the steps and specified the account(SA priveleges and currently used by the 2000 version) and is the local admin on the box for the services and the setup seemed to move fine, except for when it got to the point of installing database services - This is the error message that I got:

MSSQLServer could not be started. Verify you have sufficient priveleges to start system services. The was no choice but to hit cancel and then the set up progressed with a final message of 'SEtup failed'.

Here is a portion of the error log:
Attempting to recover in-doubt distributed transactions involving Microsoft Distributed Transaction Coordinator (MS DTC). This is an informational message only. No user action is required.
Database Mirroring Transport is disabled in the endpoint configuration.
Starting up database 'master'.
Converting database 'master' from version 589 to the current version 611.
Database 'master' running the upgrade step from version 589 to version 590.
Error: 946, Severity: 14, State: 1.
Cannot open database 'master' version 589. Upgrade the database to the latest version.
System Task Aggregate global counters produced an error that was not handled. Major: 9, Minor: 46, Severity:14, State:1
Error: 928, Severity: 20, State: 1.
During upgrade, database raised exception 15151, severity 16, state 1, address 01C4C50B. Use the exception number to determine the cause.
Error: 15151, Severity: 16, State: 1.
Cannot find the endpoint 'TSQL Local Machine', because it does not exist or you do not have permission.



Any help would be greatly appreciated

Thanks KR



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Dec 6, 2006

Greetings,

I have a client whose DBA upgraded their SQL 2000 database to SQL 2005. They still have it running in 8.0 compatibility mode, for various reasons, and would like me to help them develop a migration strategy to get them to full 9.0 compatibility.

My question is: can I run the Upgrade Advisor on a SQL 2005 engine database running in 8.0 compatibility mode and get anything useful? I already know there will be some issues with existing DTS packages but it would be nice to catch any other issues in advance.

I know that the Upgrade Advisor was run before the upgrade took place but to my knowledge the report was not saved and none of the recommendations were followed.



Any help would be greatly appreciated.

Cheers,

Lon

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Jun 23, 2006

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The following is the code executing the package. Any help is appreciated. I've been banging my head on this one for a few days now. (Is there a tag to format a code sample?)

Dim pkgLocation As String
Dim pkg As New Package
Dim app As New Application
Dim pkgResults As DTSExecResult

pkgLocation = sPackageFolder & PackageName & ".dtsx"

pkg = app.LoadPackage(pkgLocation, Nothing)

Dim vars As Variables = pkg.Variables

vars("ImportId").Value = ImportId
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vars("SourceFileName").Value = FileName
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Jun 7, 2007

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Mar 15, 2007

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Just a heads up!



--Greg

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In SQL server 2000



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In SQL server 2005

I dont' know why but if you reference a View that has Identiy AutoInc fields in ADO it doesn't keep those properties.



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Hi,
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Here is the error:
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Inside Company's Firewall/ Network
Database Server:
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SQL Server 2000 SP4
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I can ping the db server from the app server using the IP address.
I tried using the IP address and the port 1402 in my connection string but that didn't work from any machine (XP and Server).
I imagine the issue is somehow related to the company's firewall but why would it only block Windows Server 2003 and not XP?
What do I tell the network admin to change?
Any help would be appreciated.
Thanks,
Oran
 

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Feb 7, 2001

Hi,

I am currently in the process of upgrading a server from 6.5 to 7.0 However I am using the sp_dbcmptlevel stored procedure to leave the database in 6.5 compatability mode.

I have a few urgent questions on this:

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- If I wanted to upgrade to SQL Server 2000, would I first have to switch compatability to 7.0 and then upgrade to 2000?


I would really appreaciate anyone with knowledge on these issues.

Thanks

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Sep 28, 1999

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Nov 2, 2000

Can anybody help.

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I plan to use the upgrade wizard to implement the process.

Is there anything I should be aware of before I start , or should this be a straightforward process?

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Jul 18, 2000

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Suggestions

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Hi,
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suggest me some books , white papers or technical papers.
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Aug 10, 2004

Hi at here i have a question regarding upgrade SQL server 6.5 To 7.0. Currently , i have a production system running in VB 6.0 with 6.5 SQL server. If i plan for running in 7.0 , is it any impact with my VB coding ? Can i move directly ? Thank !

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Feb 9, 2006

One of our windows service logged following events

Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17055
Date: 1/31/2006
Time: 7:56:04 AM
User: N/A
Computer: blah blah
Description:
17066 :
SQL Server Assertion: File: <rowset.cpp>, line=3260
Failed Assertion = 'm_cILockBytesOpen == 0'

==================================================================

Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17055
Date: 1/31/2006
Time: 7:56:04 AM
User: N/A
Computer: blah blah
Description:
18052 :
Error: 1203, Severity: 20, State: 1
Process ID 53 attempting to unlock unowned resource KEY: 11:2041058307:1 (8e02b4254032)

=================================================================

Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17052
Date: 1/31/2006
Time: 7:56:04 AM
User: N/A
Computer: blah blah
Description:
Error: 1203, Severity: 20, State: 1
Process ID 53 attempting to unlock unowned resource KEY: 11:2041058307:1 (8e02b4254032)

=================================================================

Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17055
Date: 1/31/2006
Time: 7:56:09 AM
User: N/A
Computer: blah blah
Description:
17066 :
SQL Server Assertion: File: <proc.c>, line=1576
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=================================================================

Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17055
Date: 1/31/2006
Time: 7:56:09 AM
User: N/A
Computer: blah blah
Description:
17310 :
SqlDumpExceptionHandler: Process 692 generated fatal exception c000001d EXCEPTION_ILLEGAL_INSTRUCTION.
SQL Server is terminating this process.
=================================================================





I upgraded my SQL 2K instance with SP4 ( previously it was SP 3a) and the problem was resolved.

After few days one of over client's encountered the same problem. I ran SP4 on our client DB server too and problem got resolved.

This problem is not consistant and our other client are not facing this problem (they have SP 3a). Please help me what is the issue.

Thanks in advance

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