Could Not Validate The Service Accounts

Mar 22, 2008



Trying to install Backup Exec 12 which comes bundled with SQL Server 2005 Express.
OS is a clean install of Swedish Windows Server 2003 Std R2, fully patched.


SQL fails to install, and the following is in the SQL summary-log:

Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.2.3042.00
Install : Failed
Log File : C:ProgramMicrosoft SQL Server90Setup BootstrapLOGFilesSQLSetup0002_VAXSRV02_SQL.log
Last Action : Validate_ServiceAccounts
Error String : SQL Server Setup could not validate the service accounts. Either the service accounts have not been provided for all of the services being installed, or the specified username or password is incorrect. For each service, specify a valid username, password, and domain, or specify a built-in system account.
The logon account cannot be validated for the service SQL Server.
Error Number : 28075

Install log:
"C:Documents and SettingsadministratorSkrivbordBEWS_12.1364_32BIT_VERSIONWINNTINSTALLSQLExpressSQLEXPR.exe" /wait /qn /norestart /lv "C:ProgramMicrosoft SQL Server90Setup BootstrapLOGSummary.txt" INSTANCENAME=BKUPEXEC INSTALLSQLDIR="C:ProgramMicrosoft SQL Server" INSTALLSQLDATADIR="C:ProgramMicrosoft SQL Server" INSTALLSQLSHAREDIR="C:ProgramMicrosoft SQL Server" SQLACCOUNT="NT AUTHORITYSYSTEM" SQLPASSWORD="" ADDLOCAL=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
03-19-2008,13:52:10 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 28075.


Since the installation of SQL is bundled with the Backup Exec installation, there is no(?) possibility for me to specify usernames for the different services. The Backup Exec installation is initiated under the Domain Admin's login.

I suspect the problem occurs because of the OS not being English, but I am not sure. Have installed earlier versions of Backup Exec with SQL Server 2005 Express, on Swedish Windows Server 2003, before without issues.
No help at Veritas/Symantec's homepage.

Grateful for any help.

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