I have a new email address so I want my Microsoft sign in to be this email and not my old one. What to do and how to transfer existing purchases to this new email so that signing in to Windows 10 uses my new email as the administrator?
View 3 RepliesI recently was forced to create a new user account on my Windows 10 PC since old one got corrupted. This new one is a local account/administrator. When going to the account settings I then go to the "Sign in with a Microsoft account instead" option which works totally fine. I am asked to input the email of my Microsoft account and password. So far so good. After I do that I then encounter a screen that says "Sign in to this device using your Microsoft account". It asks me for my current Windows password one more time and says the next time I sign into windows I'll be using my Microsoft account password. So I then enter my windows password and here is where the lovely screw up happens that says "Oops, something went wrong. Whatever happened, it was probably our fault. Please try again."
I've tried countless times and attempted to skip this page by clicking next and nothing. I can't use my Microsoft account at all on this computer it seems anymore.
Whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.
View 3 RepliesI recently upgraded a HP computer from Windows 7 to Windows 10 pro using the Windows update/free Upgrade.
How can I change my childs admin account to a child account? The account is registered With a Microsoft account and I have added my Microsoft account as a second admin on the computer.
I cannot find a link to change my password.
My computer is using my microsoft account password on startup
How do I get back in control of my password?
I have purchased a laptop from a friend. Just prior to my purchase Windows 10 got loaded. The compter has one account which is an administrator account. I think that the same account information is used as a login to Microsoft. I would like to remove the account and substitute my own administrator account. How do I do that.
View 2 RepliesI am the sole user of my pc.
Under Settings/Accounts
my name is:-
John Smith
my email address
Administrator
Q1 How do I change this to just:-
Pete
Administator?
Under This PC
I have drives C, F and G
In C the user is called John
In F user called Pete
In G user called Pete
Q2 How do I rename user John to Pete?
my issue is that I set up my Microsoft account on my Win10 laptop back when Win10 first released. At the time it was associated with an older email account that I have since changed to a new gmail account. I was able to go into my Microsoft account settings online and set the new email as an alias, as well as the primary for the account. My desktop (the system I am typing this on) is on this account with the new gmail address attached to the user account (as a Microsoft account).
My laptop, however, still shows my old email as the account name. I contacted Microsoft directly and they connected to my laptop through a remote connection to try and fix it, but they were unable to figure out how to change the account name.
I have since performed an in-place upgrade to refresh the Win10 install, which prompted for my Microsoft account credentials. I was able to connect successfully, but the account name is still stuck on my old email address. Under User settings in the control panel, there is no option to simply change account name like the local accounts do, and the OS is the home edition, so I have no access to the group policy editor settings. I have seen a few references to registry edits, but I'd rather avoid messing with that because I realize changing the account name might mess up directory addresses (since the 'user' directory is linked to account name).
I have purchased a used Asus laptop that already has Win 10 installed on it from the original owner. All of the settings on the computer are linked to that owner's Microsoft account and administrator account. Is there a way for me to change the administrator information to my Microsoft account and email? I can log in using the old owner's password to access the administrator account, but I don't see any way to change the account to my information. If I create a new user account and make it an administrator account, when I log in using the new account, there is no access to any of the apps I need from the original account.
View 2 RepliesI installed windows 10 from 7 and if i try to sign into cortana, onedrive or microsoft accounts it either say (something went wrong) or (there was a problem connecting to onedrive) Browsers work fine so i know i have an internet connection. I have reinstalled windows 10 once with no change.
View 8 RepliesI would like to use some of the features that require you to log in with a Microsoft account rather than my own local administrator account. But when I did that, it totally changed my settings for my local account including desktop, etc. So I deleted the Microsoft account. how to keep my local account settings when signing in with a Microsoft account.
View 9 RepliesI upgraded my windows 7 to windows 10 my dell insperion computer. the original conversion to windows 10 seemed to go OK for a few days. The about 2 days ago, I created a MS user account to access some of the MS store apps. Now the original Windows 7/10 user accounts - local accounts i guess - 3 of them - that we signed in with have been replaced with 1 account - I believe to be the Microsoft account (different name and password).
When we sign in with that MS account and get in to the computer, we have a pop up box that says "Critical Error - Start Menu and Cortana aren't working. We'll try ti fix it the next time you sign in." We can't do anything but select the pop-up box option of "sign out now". When we sign in again, it is the same thing.
I'm not sure if this is 1 problem or 2 different ones.
1. How do I get back my initial local user accounts, so I can access all of my programs and files?
2. How do I fix the Critical error?
I've been using Windows 10 for weeks. Until today, it started up just fine by displaying my name and no email address. This is exactly how I want it to be.
Today when Win 10 would not recognize a printer, in order to download an "app" to work with this, I was required to provide a Microsoft email account, which I did (an old Hotmail account I rarely use). Now when I restart or wake up the computer, that old Hotmail account appears as "Administrator". However, I do NOT want that old Hotmail email address associated with this computer.
How can I remove it and get back to logging in with NO associated email address?
NOTE: I do not want to delete the old Hotmail account; just want to remove it from my Windows 10 "Account" menu (My name + Hotmail address + "Administrator").
In case it's required to associate Win 10 with an email address, I use Windows Live Essentials with a company email address. I tried adding it via the "Other Account" option, but Win 10 said it did not recognize the email address I entered, sigh.
How can I create an admin account on a system that only has a standard user account? I suspect that the answer is that I can't, but I live in hope.
I can't provide specific details of the PC in question because it's my son's, and he lives 35+ miles away. He was running Win 8.1 but recently (in the past couple of days) upgraded to 10 and has run into a driver issue. He can't upgrade the driver because he doesn't have admin rights. I think he has an admin account on his system because I put it there, but it doesn't show up as a log-in option.
I've tried to enable the hidden admin account from a standard user acc on my system by running the command prompt as admin but am always to verify as admin - catch 22..
I have tried to sign in with a Microsoft Account on by Windows account - When I do then it asks for my password on by Windows account. When I enter it I get the message "Oops something went wrong. Whatever happened, it was probably our fault. Please try again."
View 4 RepliesThe situation is that I upgraded from win7 to 10 and I have a basic "local administrator account". When I go to my account settings and try to click on "Sign in with a Microsoft account instead", nothing happens (there is a brief background window that flashes and then nothing happens).
Similarly, if I try to login to the xbox one app, it also says that it could not sign me in. If I click on the "sign in with a different Microsoft account", it presents me with the option to "choose an account: Microsoft account". When I click on that, again nothing happens at all.
I get the same results if I try to turn on Cortana-- when she eventually asks to connect to a Microsoft account, I click "sign in" and again nothing happens (here again I sometimes see a brief window flash in the background but I never get a login screen.
Last but not least, I get this same result if I try to add a Microsoft account to the Mail App in Win10. As soon as I try to click to add an Outlook/Hotmail account, it flashes and nothing happens. I am able to add other types of accounts to Mail (google, etc). (Oh, and if I try to login to the Microsoft Store I also get the same login problem as described).
I'm really bummed b/c I cannot use a lot of features in Windows 10 and how to hook into a Microsoft account.
Things I have tried: I run windows updates constantly just to be sure, I have rest my "clock" and time settings repeatedly, I have made sure my location settings are turned 'on'. I have tried turning all of these things off and then on, then rebooting and checking for updates...still no way to login to Microsoft account .
I am enjoying my upgrade of Windows 10 except for I can't sign-in with my Microsoft account. I went from Windows 7 Pro to Windows 10 Pro. I can log in with a local account (same as Windows 7). I can't download any apps from the Windows Store, Microsoft Edge doesn't work like it should. BTW, when I click on "sign in with Microsoft account instead" in the settings, a window wants to pop up but suddenly disappears.
View 3 RepliesCurrently I am signed into a local account in Windows 10. so I tried to sign into my Microsoft Account to use all MSN apps... But every time I click on the " Sign in with a Microsoft Account instead' nothing happens! As a result I can't use the essential MSN apps ! I don't want to go back to Windows 8.1 and then again upgrade to 10!
View 5 Replieswhen I start Windows 10, I have to sign in (without giving a password) to the last User that was signed in. In other words I don't have any options as to what User can sign in. But, when I start Windows 10, I want to be presented with a screen where I can see all the Users on my system. Then I want to be able to select which User to sign in. At the moment I'm having to log off to see this screen showing User options. Can I use secpol.msc?
View 1 RepliesI am trying to add a User but logon fails with msg "The ProfSvc service failed the sign in. User Profile cannot be loaded"
I created the new user via "Settings/Accounts/Family & other users users/ Add someone else to this PC"....
How to remove the e-mail account from Windows 10, or how to disable the sign in requirement.
I followed the instructions but it did not work.
When I switched from 8.0/8.1, one of the things that thrilled me the about 10 was that I didn't have to sign back in every time the computer sent to sleep!
Now, after the last update, I have to do this again. What a major PITA! Is there any way to disable this? I have absolutely no reason to be worried about security in my own home.
(I also notice that I am now occasionally getting some strange screens upon starting up and before the sign-in screen. I have been ignoring them. The last one (and maybe the earlier ones, too) asked "Do you like what you are seeing?" What the heck are these
When I click on the Browse button to find a photo to use for my sign on page, nothing happens.
I've attached a screen shot of the Settings page I am referring to. Browse Button does not work.
How do I set up a sign in page for other users on this laptop? Wife and myself share this laptop and can't figure out how she can access her mail and favorites. Is this even possible??
View 1 RepliesWhen i go to sign to microsoft account in windows 10 through "Sign to Microsoft account instead" , when i click this , nothing shows up like a pop up window for sign in .
I've tried turning on & off the services "RPC - remote procedure call" & "Microsoft Account Sign In Assistant". I've also set them to start type "Automatic Delayed".
Microsoft or my server will not let me sign into my Outlook email account. Each time I try I get:
Something went wrong
An unexpected error occurred and your request couldn't be handled.
X-ClientId: DYXO - L9U3 - G0QF - GWV0LASWG
X-OWA-Error: System.ArgumentNullException
X-OWA-Version: 15.1.293.19
X-FEServer: BY2PR04CA0069
X-BEServer: BLUPR18MB0116
Date: 10/14/2015 12:07:25 AM
Every time Windows 10 updates I have problems. I have two Outlook accounts. I can not sign into one of them.