Accounts :: Critical Error Message During User Account Sign In
Nov 26, 2015
Whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.
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Nov 6, 2015
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Feb 10, 2016
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Nov 14, 2015
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Jan 3, 2016
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Jan 6, 2016
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Aug 17, 2015
Windows 10 loaded OK and everything seemed to work OK. Few days later having tried to sign in I got a message that the start menu isn't working and they will try to fix it the next time I sign in.
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Nov 16, 2015
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Aug 14, 2015
I upgraded my windows 7 to windows 10 my dell insperion computer. the original conversion to windows 10 seemed to go OK for a few days. The about 2 days ago, I created a MS user account to access some of the MS store apps. Now the original Windows 7/10 user accounts - local accounts i guess - 3 of them - that we signed in with have been replaced with 1 account - I believe to be the Microsoft account (different name and password).
When we sign in with that MS account and get in to the computer, we have a pop up box that says "Critical Error - Start Menu and Cortana aren't working. We'll try ti fix it the next time you sign in." We can't do anything but select the pop-up box option of "sign out now". When we sign in again, it is the same thing.
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1. How do I get back my initial local user accounts, so I can access all of my programs and files?
2. How do I fix the Critical error?
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Mar 5, 2016
I've been using Windows 10 for weeks. Until today, it started up just fine by displaying my name and no email address. This is exactly how I want it to be.
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Oct 12, 2015
We are getting a message when we open our laptop.
cortona message critical error start menu and cortana are not working. We will try to fix it the next time you sign in.
Two screen shots are attached.
We had Windows 8 then we updated to Windows 10.
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Jan 20, 2016
The message is not fixed but repeats each time I log in. This problem occurred shortly after upgrading from W7. It then recently corrected itself. Now it is doing it again.
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Dec 2, 2015
After being locked out of my account I tried to add a new user on the cmd prompt so I could gain access to reset my password however when I try to sign in to the new account it say 'user sign in failed to load', I tried to change my password via cmd prompt as well but it comes up with 'an internal error has occurred ' and now my original account has disappeared off the login screen altogether I can not do a clean install as I have work on there that I need! How to just gain access?? I have got a new HDD coming anyway for Christmas so I could potentially do a fresh install on there however because I upgraded from Windows 7 to 10 I'm not sure it will allow it onto a new hard drive?
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Sep 20, 2015
Downloaded Windows 10 over a month ago and it has been working fine since Today I installed the latest version of iTunes and since then I get the following:-
Critical Error - Start Menu and Cortana aren't working - We'll try to fix it the next time you sign in
There is then a box which says ''Sign out now''....
I do these and it goes back to the Critical error message. I seem to stuck in this loop...
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Dec 26, 2015
I recently was forced to create a new user account on my Windows 10 PC since old one got corrupted. This new one is a local account/administrator. When going to the account settings I then go to the "Sign in with a Microsoft account instead" option which works totally fine. I am asked to input the email of my Microsoft account and password. So far so good. After I do that I then encounter a screen that says "Sign in to this device using your Microsoft account". It asks me for my current Windows password one more time and says the next time I sign into windows I'll be using my Microsoft account password. So I then enter my windows password and here is where the lovely screw up happens that says "Oops, something went wrong. Whatever happened, it was probably our fault. Please try again."
I've tried countless times and attempted to skip this page by clicking next and nothing. I can't use my Microsoft account at all on this computer it seems anymore.
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Oct 30, 2015
I have a new email address so I want my Microsoft sign in to be this email and not my old one. What to do and how to transfer existing purchases to this new email so that signing in to Windows 10 uses my new email as the administrator?
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Aug 17, 2015
Each time I click on the tile for the start menu a message comes up saying critical error and will try to restart going through the same process over and over. I am able to get online using my security password program but cannot use any menu options and cannot get into setting to restore .
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Feb 10, 2016
I upgraded my ASUS QF550/Windows 8.1 to Windows 10/Threshold II after the MS invitation. I'm also using ESET Smart Security.
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Mar 5, 2016
Is it still recommended to do your daily tasks in a non-administrator user account, or is that obsolete advice in windows 8-10?
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Sep 27, 2015
I have two user accounts on my PC. One local(password protected) and the other Outlook account(admin). Recently I am not able to sign-in to my local account, when i enter the user password, the welcome screen appears and after that signing-out screen appears and takes me again to the user login screen.
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Dec 14, 2015
I am the sole user of my pc.
Under Settings/Accounts
my name is:-
John Smith
my email address
Administrator
Q1 How do I change this to just:-
Pete
Administator?
Under This PC
I have drives C, F and G
In C the user is called John
In F user called Pete
In G user called Pete
Q2 How do I rename user John to Pete?
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Jan 21, 2016
Is there a way to run Win10 without any user account, a completely open computer? There seems to be no way to complete an install of windows without a phone number or e-mail account. Isn't there a way to run a computer with Win10 that doesn't require any user, a "public" computer.
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Feb 2, 2016
I just upgraded to Windows 10 from Windows 7. My wife and I use the same computer at home and each have a user account.
On Windows 7, when the computer started, the first screen we would see is both user accounts and select the appropriate one. Windows 10 (as many of you already know) seems to go directly to the user account that was on at shutdown. Is there any setting I could make to offer the choice of both user accounts each time on boot up?
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Nov 15, 2015
my issue is that I set up my Microsoft account on my Win10 laptop back when Win10 first released. At the time it was associated with an older email account that I have since changed to a new gmail account. I was able to go into my Microsoft account settings online and set the new email as an alias, as well as the primary for the account. My desktop (the system I am typing this on) is on this account with the new gmail address attached to the user account (as a Microsoft account).
My laptop, however, still shows my old email as the account name. I contacted Microsoft directly and they connected to my laptop through a remote connection to try and fix it, but they were unable to figure out how to change the account name.
I have since performed an in-place upgrade to refresh the Win10 install, which prompted for my Microsoft account credentials. I was able to connect successfully, but the account name is still stuck on my old email address. Under User settings in the control panel, there is no option to simply change account name like the local accounts do, and the OS is the home edition, so I have no access to the group policy editor settings. I have seen a few references to registry edits, but I'd rather avoid messing with that because I realize changing the account name might mess up directory addresses (since the 'user' directory is linked to account name).
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Jan 13, 2016
im running windows 10 in an active directory environment. If I log in with my own account some of the programs are not available for example edge. It seems to me that the profile is not completely loaded somehow. Looks like this:
For me it looks like if somehow the modern apps would not be loaded. (If I search after Edge it's also not available)
If I log in with another test-account it works fine. I also tried to make the user profile new but it did not work.
Did I maybe not delete some parts of the ruined user account? (I deleted everything under c: Users)
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Jan 27, 2016
My son has a windows tablet which i activated using my existing windows live account. I have downloaded him some games to play but it seems he can only access these when he is logged in as me. Is there anyway that i can give him access to all of his games etc when logged in as himself. I do not want him to always log in as me, as he will have full access to all of my private stuff such as email and family safety etc.
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