Accounts :: Locked Out Of New Install
Oct 29, 2015
I did an upgrade from W7 yesterday. Put the computer to sleep overnight. This morning it wants some password. What it wants as I did not explicitly set one. How do I get into the system? Do I have to reinstall W7 then do an upgrade again? I never set any passwords on W7 as all of my passwords are in Keepass.
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Dec 26, 2015
I am currently on a different computer than the one where I am locked out of the Administrator account.
Less than 3 weeks ago, I bought a new laptop that came with Windows 10 installed. When I finally set up the new laptop and tried out Windows 10 for the first time, I was annoyed at the whole thing with Windows blocking some programs from being installed and a lot of other annoying prompts. This is when I found out about a higher level of Administrator access known as a Super Administrator to avoid most of these prompts, and install programs without being blocked by Windows. So what I did created a new user account with the Command Prompt and gave it Super Administrator access without setting a password. Once I logged into my new user account, I deleted all of the other user accounts on my computer, since I had no need for the other user accounts (such as the Guest account).
The real trouble happened when my computer crashed and experienced a BSOD. After the computer rebooted from the BSOD, I found out that I could not log into the Administrator account because it prompts for a password, but I never set up a password for the account. Inputting no password does not work. I am not sure how a password was set up on the Administrator account without my knowledge and whether this might have been related to my BSOD crash.
I have made an attempt to get back into my only user account, but nothing has worked so far. All of the built-in Windows diagnostic tools have failed to work, since they all require that I log into the Administrator account, which I am unable to do. My original plan was to use the option to reset my PC that lets me keep my files, but that won't work without having access to the Administrator account. What password is on my Administrator account considering that I never set up a password and somehow the account now has a password on it. How to get back into my Administrator account?
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Apr 14, 2016
Recently I had to make a change in my computer that required the Elevated Administrator account to be used. I finally figured out how to open that account, did my thing, shut down the Elevated Administrator account, and returned to my standard account. Then I discovered that I must have done something else while in Elevated Administrator mode because after that I could not install or uninstall any program, could Not access System Configuration, could Not access Safe Mode (used the shutdown /r /o command. When I got to the selection window and pressed F4 I waited for 45 minutes with no Safe Mode result), cmd -> "run as administrator" does not work. When using the GUI to work on this (open Elevated Administrator) I get "To continue, type an administrator password, and then click Yes." But there is no place for a password and the Yes button is not active. When I use the command prompt I get an Error 5 message.
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Feb 10, 2016
I changed the PC name and now I have no admin access so I am locked out of making any changes. How can I change it back? or am I hooped...
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Aug 2, 2015
I recently upgraded from windows 7 to windows 10. I didn't realize it was going to mess with my log in credentials just to get into my PC. Well, I'm locked out of my PC. I can't log on, it just tells me when I enter in the PIN and the Password that "Your device is offline, please enter old password." I do that and it rejects it.
I can't get internet access because I live on a college campus and the way they have it set up is you have to be logged into your computer before you can access the network.
I tried "resetting my PC" and chose the option to delete all the data but no idea if that will work yet.
I also tried reinstalling windows 7 from the CD, but I can't seem to get it to do that since I can't log in and get any kind of interface. I tried using the boot menu to boot from the CD (it's a retail version of windows 7.) but that doesn't work.
What do I do here? Is my computer bricked? This is ridiculous.
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Oct 6, 2015
As IE11 was malfunctioning, and my GT610 driver doesn't seem to work properly in Win10 32 bit, I attempted to upgrade to Win 10 x64 on my machine (Dual core, 64 bit ready, 4GB ram), and whilst doing so I think I've deleted the C: boot partition. I had partitioned the C drive and put the data in F: drive partition before hand so I didn't lose all my data.
When rebooting, I got the message "bootmgr is missing", so tried to boot from a Win 10 32bit iso DVD. I can get the DVD to launch, and tried to go through a repair, but got the message that the drive/partition was locked. I can't repair it, or boot. I also tried fixing it using Minitool Partition Wizard, which shows the partition without a label and as "unformatted". wasn't sure whether I should format the partition or not.
what I can do, to unlock the drive (from command prompt?) and then reinstall or repair Win 10.
Can I keep the F: partition with the data on it whilst doing an install of the x64 bit windows, or will I have to reformat the whole disk because of the different architecture?
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Feb 12, 2016
My wife recently updated her SP3 to Windows 10 and, well, it's been an adventure.. Anyway, we both have a user account on the SP3 and she has Netflix installed and it runs fine on her account. I tried to install Netflix on my account and it appeared to install OK, but when I click on the tile, nothing happens. Also, when I right-click on the tile, I don't get the option to uninstall. Eventually I had to uninstall via the "apps & features" panel.
Tried multiple times to reinstall from the app store, but the same thing happens each time.
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Nov 5, 2015
Bought a W10 Pro licence yesterday to upgrade from W10 Home. Just running the install wizard and i'm getting:
"Ready to install. To recap you've chosen to install Windows 10 Home."
Just a text error do we think or something more sinister? I don't want to go through the whole process only to replace Home with Home!
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Nov 15, 2015
If I upgrade a Windows 7 Pro desktop to Windows 10 Pro, then I do not have any issues. However if I do a clean install of Windows 10 Pro, and create the password for the administrative account.
After getting it all setup, I add it to the domain on the network. I can log in with the login info from the Active Directory Server. Now the problem I run into, is say if I want to even change a file name, it asks for the Administrative username and password, at which point I have to enter ComputernameUser for the username then Password when the pop up happens.
Is there a way I can remove that? It doesn't seem to do that on any Windows 7 pro to Win 10 Pro upgrades though. And I have several more machines to do clean installs.
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Dec 5, 2015
I have several user accounts on one machine under Windows 10. I would like to re-log-into these user accounts when the machine reboots from an update or from an extended (longer than UPS hold-up) power failure.
I use Thunderbird and have a lot of junk filtering going on which protects my phone from most spam.
I will be moving my two sons to Dropbox and back their stuff up to my NAS units continuously rather than intermittently.
For these accounts, I want the users' accounts to boot when the machine boots so that Dropbox is making a copy to the local HDD. The NAS units take it from there (final sync method TBD).
In no instance do I want a "live" console.
After I automatically log into the accounts, I want the machine left as if I had hit "switch user" after logging into each account--several accounts active and running, but the console waiting for a login.
I have been testing this in principal where I copy images from a friend's Dropbox to her Google Drive and to my NAS units. Right now I have to manually log into the account that does this after each reboot.
For my account, I also wish to start Thunderbird as well as log in. I assume just adding Thunderbird to the StartUp group will work?
C:UsersRichardAppDataRoamingMicrosoftWindowsStart MenuProgramsStartup (courtesy of
How to Add Programs, Files, and Folders to System Startup in Windows )
I am in the process of bringing 20 machines from W7 and W8.1 to W10. Seven down, thirteen to go. five of the twenty are W8.1, the rest W7.
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Feb 2, 2016
Since yesterday, I'm unable to switch between user accounts. Button changes from white to blue when hovered, but no response to click.
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Aug 7, 2015
Ive upgraded from Win 8 to Win 10.
I had 2 adult local accounts and 2 kids local accounts. I also have the 1 Microsoft account.
I don't want to use the Microsoft account signin on my laptop I want to use my local.
Is there a way to assign the existing local kids accounts to family without having to create new ones ? The kids are worried that if I do this they will lose their existing apps/game settings on the local accounts.
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Aug 21, 2015
I don't know if it's my installation, but I can't really switch to select a differet login user once I turn on my PC, and it brings to the last logged on user and his Picture password screen.
Both users have a Picture password and I don't have any chance to pick the other one, unless:
- I select a different type of access
- ask for password
- then the damn multi-user LH box appears
- and I can pick another one.
Then do the opposite until I get back to his Picture password screen. Odd and unbelieavable, considering how well streamlined in Win8.1...
The old way I found for Windows 8.x (HERE) is not working anymore, as I went in the Registry of mine upgraded Win10 and found it was already correctly modified (=1), but the login screen is a mess, nonetheless.
I'm ok with Task scheduling batches, reg modification, whatever. But it's Win10 Home, so no gpedit involved..
(it's a Dell Venue 11 Pro)
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Jan 31, 2016
W10 Pro install. If you go into Settings, Accounts, it does not load.
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Feb 13, 2016
Why my phone display this message and can not use. can not any things.
My phone : 640XL
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Nov 1, 2015
Removed registered users from allowed users under security properties for my external. Now I can't fully access even with administrator account. Can see root, but can't access individual directories. Originally, I wanted only one user to have access, not other accounts.
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Feb 22, 2016
I am having some serious problems with my taskbar... it seems to be locked but i have checked it over and over and it isnt... i have seen hundreds of posts similar to this but no fixes that worked... i tried the powershell command... tried safe boot... tried to use an older image but that didn't work... either...
Also I got super scared when my prefered cleaning software (IObit uninstaller) said "power scan leftovers of Search" as if it had uninstalled my search bar... my pc is about 1.5 years old now and i can't find my windows installation disk anywhere... my brother has a windows 10 disc that came with his rig but i dont want to use it incase it locks him out saying his version is pirated... i am willing to buy a new OS disk if i need to but i MUST retain my files... i recently got able to live 9 and used the key so if i need to reinstall it I'm not sure if i will have to get a new one
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Oct 13, 2015
I'm experiencing problems with Windows 10 trying to load. I'm unable to get past the login screen. It seems that Win is locked up on me and appears unresponsive. Trying to type my password at login screen, it just seems to sit there. After a few mins some characters appear in the password field with much delay. After all of this, I have attempted to load a live Linux distro to grab files/data off the drive to start backing up the OS and reinstall. When I went to do this, I get an error message in Linux "error mounting sdb1..... Windows is hibernated,refused to mount... Operation not permitted......" How do I get Windows 10 to load
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Feb 10, 2016
I recently decided to move my archived video and photo files, from a small (250GB) drive to a larger (500GB) drive as the smaller one is maxed out. However when I tried to move them, I got an error message "You need permission from 'Doug' to access this file" (or similar). In review of the source files, I see the majority of them have a padlock icon in front of them. I checked the parent file and I ('Doug') am the owner of the entire drive, all folders and all files, with total control and permissions over all of them. Yet I cannot move them, open them, rename them, or in any way utilize these archived files.
I did not ask for any encryption on the drive (which is also open for sharing with 'everyone') I have been using this drive since many previous OS setups, and other computers, since Vista, and never had problems accessing them before. I see in looking at the target drive, that all files that did not have the padlock, were moved to the new drive. I am thinking that these files may be encrypted with the old EFS(?) security, but not sure as I have never used it, at least not deliberately, but if I did it would have been under the same owner name, and passwords. I am hoping by this time in the tech evolution, that there is a workaround as some of these files are digitized 30-40 year old videos and photos, with no originals left, so I need to get these back. I am talking thousands of files!
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Nov 14, 2015
So the other day I noticed my only account on my laptop had lost administrator privileges. I looked up how to fix this and went about doing. I booted into "safe mode with command prompt" but that realized I didnt need that, just regular safe mode. I turned off my laptop, and turned it back on expecting a normal boot.
When it boots up, it goes straight to the windows login screen for "administrator". No matter how many times I hit ok it doesnt do anything or will start to load but eventually come back with, "account has been disabled. Please see system administrator". As of right now, that's all I can do with my laptop, so its pretty much useless to me. Is there a way to boot into safe mode using the power button or holding an F# key?
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Oct 31, 2015
I was trying to boot from the Installation Media with the intent to restore using a system image disk. I have mounted the disk previously and determined that it in fact has the image intact. However it is not recognized. So, I tried to install Windows 10 Home with the Installation Media but there is no partition there and the error says "the drive is locked". I am now typing this on the same pc so obviously there is no problem with the drive.
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Dec 2, 2015
Was just setting up my new HP Pavilion x 2-10-n107a notebook/computer when I finished up locked out.No keys were responding so I clicked on :Other user: and everything worked ok until I came to switch on again and when asked for other user password and name I had not a clue.
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Oct 27, 2015
Since last few days, I am not getting the notifications(visual or sound) of received sms and some other apps like Mail. I Searched for the problem in My setting, and I came up with this. I found in my notifications, Microsoft is organizing my settings. As you can see in the pics below, I am unable to change the settings. I am on insider.
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Oct 21, 2015
I noticed within the past week that, when my PC is locked and the lock screen is showing, it will randomly look like it's trying to log in without any action on my part. The lock screen will go up and then the loading circle will appear for a few seconds. Then, the screen goes black and it returns to the lock screen image. I have no problems logging in or out, but it's just kind of annoying and buggy. This is on both my laptop and my desktop.
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Dec 26, 2015
I've got two computers running windows 7. Both have an administrator account and a standard user account. The computer I use for gaming has a third account for gaming (I have some older games that don't like the aero-peak feature so the gaming account uses a plain desktop, no features.)
All these accounts use the same email address.
All these accounts will also use just the one Microsoft account.
My question is, when I upgrade to windows 10, will I be able to create a similar set-up for the user accounts, ie 5 different accounts, but only one email address and one Microsoft account? I've read that windows wants an email address to create a new account, is it going to tell me "that email address/Microsoft account has already been used?"
I am planning to upgrade to windows 10 by doing a clean install and starting from scratch, so I'm not worried about whether or not the existing accounts will transfer over.
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Dec 26, 2015
My windows (hotmail) account was recently hacked, and is irretrievable. I have created a new windows account, but my windows 10 user is associated with that old account that I no longer have access to.
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