After Reset Windows Needs To Repair Drive?

Oct 1, 2015

My friend's 2 day old Toshiba laptop started giving System Thread Exception Not Handled error, and went into a rebooting loop. I researched this on the web, but none of the usual fixes for this issue would work.

I decided to do a Reset, told it not to save any files.

It did the reset, counting up from 1% to 100% over the course of about 30 minutes, then went to a screen that said "scanning and repairing errors". That took about 15 minutes.

After the scanning and repairing, it went to a 3rd screen that only said "Installing Windows Your PC will restart several times". With a large percent counter in the middle that sat at 1% for about 10 minutes, then went to 2% and is sitting there right now, for about 5 minutes. Now it has moved up to 6%, been at that for about 5 minutes now. Below that in small letters it says "installing features and drivers" This seems odd because I thought it was doing that in the first step.

When I've reset computers in the past (those were Win 8) all I remember it doing was the first of these 3 steps, and then it rebooted and was done. Is this behavior normal in Win 10 or is there a problem here that we should consider returning this computer?

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