After Update PC Locks Up
Feb 18, 2016
I can't figure out if it is the skype update or another update that has killed my machine. I can't uninstall skype in safe mode. PC locks after initial boot and ctrl-alt-del doesn't work to get task manager out. Right now it's frozen loading programs to uninstall.
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Jan 19, 2016
I've been working on my wife's computer that has had Win10 for the last several months. Her computer completely refuses to update Windows anymore. The updates will get stuck downloading at 0% even overnight and it uses up so much of the system resources that the computer slows to a crawl, taking ages to respond to any action, if it does at all.
Things I've tried:
1) Clearing out the Software Distribution folder
2) System restore
3) Windows update troubleshooter
4) Completely reinstalling Win10 via the Reset option in the Recovery menu (choosing to delete all files and programs)
The computer still locks up when trying to download any Win10 updates. The computer is a reasonably new desktop with 16GB of RAM and an AMD 8-core processor (I can get the more specific specs off of it if necessary).
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Nov 27, 2015
This has been happening for the last week. I need to know which update it rode in on so I can remove it. It is very irritating just like the Windows 8 to 8.1 forced update notification.
I have my system set to only notify me about updates, at which time I use the Update Hider diagcab to hide unwanted updates. But this is a new twist, now I am still forced to do updates from this obnoxious notification.
How would I shut this off, I disabled the Forced Windows 8 to 8.1 update notification through Group Policy Editor, would I remove this one the same way?
When it pops up, and it will pop up in the middle of my work, I can't DO anything except to click on it. This is mostly why I stick to Windows 7 because of cack like this.
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Sep 3, 2015
About 20% of the time whenever I sign into my laptop since I have it locked using my Microsoft account my laptop decides to just lock up and be stuck trying to sign in. I either have to wait until it goes back to sleep or restart it which gets quite annoying. This isn't exactly a Windows 10 issue since I been having it since windows 8.1
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Mar 15, 2016
My desktop, which is set to never go to sleep (I use it as a Media Server), is locking up after it is idle for several hours. When I go to wake it up, the monitors, nothing happens. Caps Lock and Num Lock lights do not turn on or off. The only way to get it to come back up is to power it down and back up. As far as I can tell all the drivers are up to date. I did install a new program, just before it started, but have since uninstalled the program without any change.
I work in the PC repair field and built this PC myself. It was operating magnificently just a week ago. I do know it did do several Windows Updates before I installed, the subsequently uninstalled, a new program.
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Jul 29, 2015
I tried to install Windows 10 fresh from a usb but it said my Windows 7 key didn't work and I never got a Windows 10 key so I'm not sure what to do, the upgrade install won't login. I enter password, then proceed but it locks up. if I click anywhere after a minute the screen goes black ave nothing happens.
a: where to get the Windows 10 key so I can do a fresh install
or b: how to fix this login screen
I tried safe mode repair but it said it's unable to repair and I should restart the pc.
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Feb 18, 2016
When I scale to 175 % in windows 10 I have several issues.
1 ) Constantly locks up.
2) It takes about 3 minutes for my network drives to connect.
3) I cant access certain items from the control panel.
If I scale it back to 150 it seems to work fine but I often remote desktop into the computer so I cant change the scaling when using RDP.
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Aug 11, 2015
As per subject, using Chrome or Windows Edge, if I play a Facebook video, more often than not, the computer locks up and I need to do a hard shutdown.
Have manually installed latest driver for AMD Video card, how to solve this?
Running a Dell Precision 490 Dual Xeon 1.86 processor with 8GB RAM
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Sep 25, 2015
Whenever I right-click on a file name in Explorer the screen dims and clocks, and the file parameters don't display. I have to shut down explorer. I can open files, just not right click.
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Mar 12, 2016
My computer has now crashed twice, where it locks up and and one monitor will look like an old TV when it loses is connection, I did just reinstall my ram to see if it would fix another small issue i was having, and when I was putting in one of the sticks I accidentally was putting it in the wrong way, and pushed, but not too hard, and when I realized i looked at the ram and there was no visible damage, tho i did not examine the ram slot, i did not notice anything, so I don't think its that, but i guess maybe it could be...
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Mar 31, 2016
I have an icon on my desktop {HuniePop_v1.2.0_setup} that I cannot delete. Any time I select it {whether in File Explorer or on the actual desktop} it locks up the Windows Explorer process. More often than not, the process will go into 'not responding' and self-restart, but on occasion I'll have to hard-reset due to my inability to run anything from CMD to the Run window.
I've tried just about everything I can think of to remove this. I've tried the traditional ways {right click, delete}, I've tried system restore, I've tried safe-mode, I've got nothing left.
Any way before I completely reformat?
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Sep 24, 2015
Since upgrading to Win 10 my computer locks up while running a program. Especially when downloading a video. But also, Photoshop, WordPerfect, My Canon Scanner, programs will just freeze and stop working. I have to use my Task Manager to close the program and start over again. Often, I have to re-boot the computer to start again.
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Jan 25, 2016
I have a Surface Pro 4, fully updated.
I've noticed that periodically, whatever program that powers the Action Center, the Start Menu, and some of the icons in tht Notification Area locks up and I don't know how to restart it.
I won't be doing anything of note at at the time and all of a sudden, all of the above stops. Restarting explorer doesn't do it. Forcing into and out of tablet mode doesn't do it either.
How to jump start this without having to restart?
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Dec 10, 2015
Having Windows 10! automatically upgraded the computer Operating System (OS) you find your ASUS Motherboard has become inaccessible due to no mouse or keyboard controls. You may also find your BIOS/UEFI is inaccessible or refuses to start.
First, if you have ASUS AI Suite versions 2 or 3 when Windows 10 installed and ASUS had USB+ power controlled app, then Windows 10 on starting disables all USB 2 and 3 ports. Only solution is crash the computer 2 or 3 times whilst Windows 10 is loading the basic system; I did this by holding down the power on button for more than 6 seconds. after the computer tries to reboot the third (3) time it should start with an accessible screen asking for the user to input a decision how to reboot.
Two Options; 1. start in safe mode and hack ASUS AI Suite by manually uninstalling the program. 2. Revert to Windows 7 and uninstall AI Suite correctly.
Second, if you cannot access BIOS/UEFI, it is because Windows 10 loaded something into the motherboard active memory; to recover switch off or remove mains power and wait until BIOS goes to battery backup; about 5 minutes. If you have additional graphics cards like I have, switch off power until the LED's on the cards go out. Then switch mains power back on and you should be able to access the BIOS/UEFI with the delete key before Windows 10 logo starts.
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Dec 19, 2015
My new win 10 tablet is asking to the pw to this account, since the Hotmail account does not exist how can I get into my computer now! While windows 10 is seeking this email address, I am totally unable to access my tablet.
How can I fix this without a compete restart which will loose some valuable information that was stored on it. As this is a new system, there are no backups made.
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Aug 4, 2015
From my experience on 2 Win 10 machines, beware of creating a pdf using Nitro Reader 3. On both machines the print function hung, and all print queues got stuck. Even a restart did not fix the problem (because, I presume, the issue was in the print queues themselves). The only way I found to resolve the issue was with a System Restore..... and this option is apparently turned OFF by default in Win 10.
For now, I suggest uninstalling Nitro Reader 3, and using the built in Microsoft Print to PDF instead. (Also turn on System Restore!) For reading PDFs, if, like me, you don't like Adobe Reader, Edge works fine!
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Dec 10, 2015
Whenever I use my in-game voice chat, my game freezes for a random period of time. It's gotten to the point where sometimes my game may freeze for up to five minutes before finally recovering. It's in every single game I play. In rocket league today, whenever I used the voice chat, the connection issues symbol came up and I froze. However, subsequent uses of voice chat for a short period of time after the initial freeze won't freeze the game. I would also like to point out that the game sound loops for the duration of the freeze. I thought I cleared it up last night and then it came back? I noticed that as well when you go to the setting in steam to test the mic after you hit the stop testing mic button it loops. As well the playback setting in windows when you go to the mic locks up for a few. I have tried this as well
Well I tried uninstalling all of the sound drivers and let them reinstall and still did the same thing. I manually installed the realtek driver and it seemed to fix it but when I shut down my pc it started again. I then tried this whole run. Press Windows key + X
Click Command Prompt (Admin)
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
When the procedures are complete exit the command prompt:
Next, do the following:
Right click on the start button and click Command Prompt (admin) Click Yes
Type: cleanmgr.exe
That seemed to fix it for a night again then turned off the pc and it happened again. Then I was told to try quiet hours and it fixed it then another shut down to leave and back again. So I am still at square one I am sure it's a windows 10 issue as it's only when it's on steam and when I go into recording devices it freezes up there to and if I try to kill the close the window it gives me this Windows shell common dll is not responding then it asks me do I want to close the program or wait for it to respond.
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Sep 7, 2015
When I press the physical eject button on my laptops DVD drive Windows 10 completely locks up. Tray doesn't open either. Frozen cursor, ctrl alt del does nothing. I have to force a shutdown by holding the power button down. Going to My PC, right clicking the drive and selecting eject does work though. ASUS K65DE running Windows 10 Enterprise, clean install several months ago. Almost never use the optical drive so only just noticed this recently. Other than this Windows runs normally and the drive is usable. Device manager shows nothing out of the ordinary. Worked fine in Windows 8.1. Stock Windows supplied drivers used on all hardware.
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Nov 22, 2015
I've been running a multi-monitor setup for a while now, with an ASUS VG248QE 144Hz monitor as my main, and one or more spare monitors as secondary displays. I've set the ASUS monitor to 144Hz without issue in the past, while the other monitors stay at 60Hz.
The other night, Windows wanted to update. I figured it was the usual patch session, so I let it do its thing. However, after restarting my computer, I noticed that my ASUS monitor would only operate at 144Hz if it was the only monitor plugged into the system. When I try to set it higher in the Nvidia control panel, it just reverts back to 60Hz after applying changes. I updated my graphics drivers (though I was only one version behind) and even sought a special ASUS driver for the monitor to resolve the issue, but nothing has worked.
Did Windows recently add a forced refresh rate sync between all monitors recently? If so, that really sucks because I only own one 144Hz monitor.
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Oct 12, 2015
im having real problems with the edge browser, it is very slow to open then when it does it locks,i have to other
browsers, google and firefox,they work perfectly
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Nov 2, 2015
I am having trouble accessing MS app store and also updating office 2016 through any of the office applications.
My question is, will win 10 apps and office 2016 default update through windows update?
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Aug 15, 2015
Bought a new PC that came with Win-8.1 and decided to jump direct to Win-10 with a clean install... no update from 8.1.
It worked fine for the first 3 weeks but within the last week when I do a Restart it goes into the "Don't turn your computer off while doing update" or something to that effect.
It restarts three times getting as far as 55% but the next time it restarts (the 4th time) message says "We couldn't complete the updates. Undoing changes". When it finishes it restarts again and finally boots correctly.
PS: If I do a Shutdown and power up again the it boots correctly... no restarts!
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Mar 26, 2016
For the past few days I have been having the issue were an update keeps failing in windows 10 so every time it re downloads the update it tells me that my pc is going to restart in about 10 minutes regardless of what I am doing and this is about at least 3 times a dat and it is extremely annoying.
The update is a thing called "microsoft malicious software removal tool" and windows wont let me disable automatic restarts or automatic updates and i dont even need this "update" because its just a virus removal tool which I don't need but windows wont let me cancel the update.
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Dec 9, 2015
Well only 'View installed updates' works. (the earliest shows only one of 21 November - I thought November had a big update. no?)Clicking these does nothing:-
Win Update Elevated Installer
Win Update settings
Advanced Win Updates options
Check for Updates
As I updated via this on another computer yesterday with no problem (except updating 4 items took over 4 hours!!) what can be my present glitch be?
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Jul 24, 2015
Just turned on my HTPC and it has updated to a more recent build, however, it will not accept my password. I have reset my password at account.live.com/password/reset but to no avail.
I had a similar problem with my laptop. A password reset online done the trick, but not this time...
I tried unplugging the internet so I could try and log in with the last password, but....no.
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Aug 26, 2015
I had a friend who installed Windows 10 Pro 32-bit operative system on my Windows 7 Pro 64-bit OS, it wasnt until this day (2015/08/26) that I noticed it on my Laptop. How to upgrade or update it to 64-bit without erasing or formating everything??
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