Antivirus :: Installed Bitlocker Does Not Ask For Password On Computer Startup
Nov 16, 2015
My query is regarding a brand new i7 sixth generation computer with Windows 10 Professional, including all the Windows upgrades, and a new Samsung SSD hard-drive.
The reason I bought Windows 10 Professional was for the full hard-drive encryption provided by Bitlocker in case my computer gets lost or stolen, as has happened to me previously. However, I have an ongoing problem with it and can't find a solution anywhere. I have tried to telephone Microsoft's telephone support several times but it has been beyond a joke with their outsource staff in far-flung countries with poor English claiming Windows 10 Professional does not have the option of Bitlocker or any form of encryption to all kinds of other absurdities.
Whenever I start my computer it does not ask me to enter a Bitlocker username or password (I am asked for the Windows password, but, as everyone knows, those are not totally secure and do no protect hard-drive data access). Also, in the Bitlocker section in Control Panel, I am not giving the option to edit a Bitlocker password, even though that option exists in all the other screenshots I have seen on the web.
How can I set my computer up to present me with a Bitlocker password on boot-up?
My system does say my hard-drive is encrypted, but how can I certain of that if there is not even password protection?
Here is what I see in my Windows Control Panel > Bitlocker section:
I note the warning message about rights being restricted to the system adminstrator, but I am the system adminstrator and have double-checked that.
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