Apps :: Adobe Acrobat DC Keeps Crashing
Dec 23, 2015
I have a user that is testing out windows 10 and Acrobat DC keeps crashing when saving a.pdf. Tried different .pdf's same result. I have UN-installed dc and re-installed it and still same problem. I don't think this is a problem with Windows 10 as I have had this issue before in windows 7 as well. The only resolution so far is to put Acrobat 11 pro back on. Unfortunately our Manager want us to move toward DC.
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Dec 5, 2015
I've been using Acrobat Reader since upgrading to Windows when it was released in August. This morning I attempted download a PDF file, but was told that the file "couldn't be downloaded". I assumed my copy of Acrobat Reader had become corrupted, so uninstalled it. I then attempted to download and reinstall Acrobat Reader, only to get the following message, "readerdc_en_fb_install.exe couldn't be downloaded". Assuming that Edge may be the problem, I attempted download and install Chrome. But this also resulted in the same message that I received with Acrobat.
I have downloaded and installed all Windows 10 updates through those released yesterday (Friday, 12/4/2015). I have changed nothing with Windows Firewall or Internet Options since originally installing Windows 10 in August.
To make things more confusing, I installed Acrobat Reader in an Acer Aspire V3 laptop this morning, which also is up to date with Win10. Then I successfully downloaded the original PDF file that I referred to above. Therefore I assume something may have become corrupted in my desktop, an HP Pavilion HP8-1234, during the one of the recent Windows 10 updates.
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Sep 8, 2015
I am trying to use the default programs app on the control pabel to set Acrobat 9.5 as the default viewer for pdf files. I also have Acrobat Reader DC installed. Neither program appears on the "set your default programs" screen so I changed it on the file associations screen. But Reader DC is still opening the .pdf files by default. I checked back on the default programs app, and the associations screen still lists Reader DC as the default app. But when I click the change program button it asks me if I want to keep the association with Acrobat 9.5! (see screenshot).
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Nov 13, 2015
Just upgraded to Windows 10, and now all of my acrobat files open with through internet explorer (whatever its called now) rather than through the acrobat program. As I result, I cannot edit my pdf files.
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Sep 6, 2015
Most programs on my Adobe CS3 work just fine in Windows 10, but I'm having problems with Illustrator. The program will run, but I get an error message every time I try to open a file or start a new document. My error message says "The program has stopped working" and it forces me to close the program.
I've tried restarting my computer, uninstalling and reinstalling the entire Creative Suite, and filing a compatibility report, but nothing has worked so far. My mom is using the same user certificate on her Windows 10 machine and it works perfectly, but I haven't had any luck with my computer. What I can do?
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Nov 13, 2015
Working in AI 10.3 on a Mac, opened a file to update, Save, closed and later tried re-opening the file and got the following message: Can't open the illustration. The illustration contains an incomplete or garbled object description.
offending operator: ','
Context:
/Basic Filter:
(Abode ArtOnPath Brush Tool) 1 0 /Filter ,
(Art Brush Tool) / PluginFileName ,
(Art Brush) /Title ,
The same file will get the same message in AI CS on this or any other Mac in the office. Clicking the ok button will open the file but the is nothing shown in the window besides the basic AI screen.
(We are using AI 10 due to compatiblity issue between us and our vendors.) Is there away to repair this file or get the data out of it? This is a project that is still in progress.
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Aug 6, 2015
I have installed adobe creative cloud but its folder is showing in the navigate pane. I want to remove it from there.
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Aug 14, 2015
I open a lot of manuals and Edge is so basic. It shows nothing from introduction to index just the manual.
I used to be able to go to the index and find the specific part of the manual I need. Has Microsoft blocked this.
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Aug 13, 2015
Various applications are crashing at seemingly random times. The most common culprits are video games (in my case, GTAV and JustCause2), but various windows executables also crash.
The most common exception code which caused the crash is 0xc0000005. Other codes pop up from time to time as well, such as 0xc000000d, 0xc0000409, 0xc0000374, or 0x80000003.
The time between crashes varies wildly. Sometimes a game will crash 3 times on start up. Other times it will work for 4 hours straight. Sometimes the computer is working solidly, other times critical applications hang, forcing a restart with no log of the event. Some games never experience a crash, while others love to do so. For example, XCOM hasn't crashed once in the 30 hours I've played it, while JustCause2 crashed about ~10 times in 5 hours of gameplay.
I've attached all the application error events that have occurred since I switched over to Windows 10. (I switched over on Aug 9 in an unsuccessful attempt to fix this issue, so all the logs before then are currently hidden away in a backup. But don't worry, all the logs before then are more of the same.)
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Oct 25, 2015
My CCleaner Pro keeps crashing in Windows 10 and leaving a critical event in the Reliability History.I uninstalled it, then reinstalled it but the same thing happens.
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Mar 31, 2016
I'm using windows 10 on my surface 3, Today I realised that almost all MS app like store, groove music, calculator are crashing when I try to open them. I have restarted, checked for updates but none of the apps open. They crash in less than a second.
The only changes I did today was to install Kaspersky Internet Security and now I've removed it but nothing has changed.
OS is 10586.164
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Sep 1, 2015
I have windows 10 and as soon as i open apps like netflix they just crash after about 1 second but also when i am looking for new apps on the app store when i click on a new app i want the app store crashes
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Aug 10, 2015
My dad upgraded to Windows 10 a few days ago, however, now VLC and PowerDVD crash for some reason... they were working perfectly fine before the upgrade.
For VLC, the video will freeze, but the audio will keep playing, but when you move the cursor to a point in the program, it just closes and crashes. However, there is no error report in the Event viewer.
Likewise, using PowerDVD 15 to play the same video, will completely freeze, both video and audio will freeze. He hasn't tried playing an actual DVD/BD yet.
He plays the video in the "Movies & TV" app and it plays fine.
I'm at a loss for a solution, I've uninstalled VLC and reinstalled it. I use the same two programs and have had no issue.
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Sep 12, 2015
I upgrade my laptop to windows 10, but the store keep crashing ...
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Sep 13, 2015
Since I upgraded to windows 10 my OneDrive account has not been syncing properly and regularly comes up with errors when I start up before abruptly crashing. A lot of the advice I have found online recommends e.g. right clicking on the OneDrive app in the bottom right however the OneDrive app does not actually appear for me (I have selected OneDrive to always show in the notification area in the settings but this does not work).
How I can fix/reset OneDrive so that it actually works properly on windows 10?
Also, I understand microsoft have removed the feature to allow you to access OneDrive online only files direct from explorer instead forcing you to download everything you need to access locally onto the computer. As this was quite literally the only feature that put OneDrive ahead of e.g. Dropbox/Google Drive.
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Mar 19, 2016
After updating windows 10 mobile, some of my apps are not opening and I had to uninstall and reinstall some of them. Not all the apps can be done by that way. If I do that, I will lose all the data stored in those apps.
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Sep 10, 2015
Since the last update, windows store all of the sudden won't restart. how to make it work again?
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Nov 9, 2015
I'm running the RTM build on my tablet and the Store and Movies and TV apps crash on launch. I've tried restarts but they're not working.
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Aug 1, 2015
1)open cmd as admin
2)Go to C:Users<Insert Username>AppDataLocalPackages and search name of your broken app (I will search Photos app)
3)Look at folder's name (Microsoft.Windows.Photos)
4)Now you know your app's id. Let's go back to cmd
5)Use this code
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WRITE APP'S ID HERE).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
It will be like this
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.Windows.Photos).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
6)Press Enter and wait till the command finishes its work.
7)You don't have to reboot. Open your broken app and it will work now
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Feb 23, 2016
I got a new laptop in December 2015 that came with Windows 10. It is currently running version 1511 10586.104. I have updated the BIOS and graphics driver, all are current from the mfg. I have had an ongoing problem with applications crashing when they access the file system. When uploading images to my website using Chrome, when uploading images to Facebook, when importing or opening files in CorelPhotoPaint x7. The problem does not happen every time. I can upload 10 or more images before it happens. When it does, the application crashes when I click to select the file to open.
MSI GT72S 6QE Dominator Pro G
32g ram
GTX980M G-Sync
I am not a gamer, I got the machine for CAD work. I do not overclock and have installed very few programs.
CorelDRAW Graphics Suite
SolidWorks 2013
Chrome
Cut2D
OpenOffice
Description
Faulting Application Path:C:Program Files (x86)GoogleChromeApplicationchrome.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: chrome.exe
Application Version: 48.0.2564.109
[Code] .....
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Nov 27, 2015
After upgrading to the latest build my facebook app in windows 10 keeps crashing roughly 5 seconds after starting it.
I dont mind this particular problem but it is iritating...
Sfc shows no integrity violations. What could this be? corrupt win user profile?
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Aug 1, 2015
1)open cmd as admin
2)Go to C:Users<Insert Username>AppDataLocalPackages and search name of your broken app (I will search Photos app)
3)Look at folder's name (Microsoft.Windows.Photos)
4)Now you know your app's id. Let's go back to cmd
5)Use this code
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WRITE APP'S ID HERE).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
It will be like this
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.Windows.Photos).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
6)Press Enter and wait till the command finishes its work.
7)You don't have to reboot. Open your broken app and it will work now
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Jun 13, 2015
I've tried everything at this point that I can think of but I can't seem to get these two apps to work anymore. I can use the preview apps no problem.
I've tried using the Powershell command to basically refresh the apps installed on the machine and it fixed my Mail/Calendar apps that were also having this issue but no luck on my Media apps.
I've tried manually uninstalling them and redownloading them from the store with no luck either. I'm not sure what has happened and would like to know if at all possible, how I may be able to get these working again.
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Jul 10, 2015
Where your start screen/menu just crashes or vanishes after a second or two. This only started happening for me now in build 10166, and the menu was behaving beautifully in the earlier build (10162). I am unable to access all apps or customize my tiles. Most of the time it makes is very difficult to actually clck or tap on any of the tiles either to run something.
I've tried to change the configuration between "menu" and "screen" to see if its restricted to one of them, but both of them vanish after a few seconds.
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May 16, 2015
I tried to do a search but it didn't come up with much. where the Save/SaveAs/Open dialogs don't open and instead the app crashes? I've seen it in Notepad, Paint and Word. If I kill all explorer.exe processes, and then launch for example Notepad from Task Manager, the issue goes away, but as soon as I reboot, it returns.
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Dec 7, 2015
Didn't notice until recently that the shortcut to Adobe Acrobat reader is not there and I can't find it in my programs. I was worried about some documents that i had recorded in ecosign but when i typed ecosign into the Search Bar it led me to the site and everything is there except my electronic signature This leads me to think that Adobe is in there somewhere. In going to their site I see that Adobe 11 seems to be the latest. Should I just download it? Before Windows 10 Adobe always sent me update notices.
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