Apps :: User Account Control Popup - (YES) Button Grayed Out - Can't Click It
Oct 3, 2015
Whenever I try to open most non-Microsoft programs and many Windows 10 features -- like System Restore, for example -- I get the 'User Account Control' pop-up with the "YES" button grayed out, dead, so it can't be clicked. Only the "NO" button in the pop-up is live and clickable so in the end I just can't do anything in the computer anymore.
That happened out of the blue a few days ago and it's the very worst consequence of my making the stupid mistake of linking my Microsoft account to my Windows sign in.Now I also can neither find nor access my Administrator account, or make any changes to accounts for that matter.
Tried System Restore through 'Settings/Recovery/Advanced Startup' and it didn't work. Then I tried Windows 10 'refreshing' (re-installing). That not only didn't solve the UAC popup problem but added a huge new one to the whole mess: I lost all my non-Microsoft programs (Advanced System Care, Lightshot, etc), and now can't install them back anymore.
Yesterday I spent around an hour and a half online with a US-based Tech person from Microsoft's Help Desk. Despite her best efforts, she couldn't find a solution, and in the end I was told the only way out for me was to wipe my hard disk out and reinstall the original OS that came with my laptop -- in that case, it was Windows 7. However, this computer didn't come with a Reinstall disk; it only has a copy of Windows 7 in the 'D' drive so if I wipe everything out I won't have a way to reinstall the original OS.
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