Apps :: Windows Store Black Screen
Jan 12, 2016
Just checking all my apps today as I have just done a backup and found windows store not working. I have tried wsreset in an elevated command prompt but no difference.
Windows store just comes up with a black screen then this, any fix (see screenshot).
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Similar Messages:
Sep 12, 2015
I cannot install anything from Windows Store. It will down load normally & then fail with error 80073DOA. Updates to Apps also fail to install with the same error. I have run wreset ( several times) but still no joy. Date & Time Zone are correct.
Windows Firewall must be enabled to allow the Store to Update & Install!
Found this by accident. I was running the Firewall that came with Norton Security. Why this is a requirement I don't know. Disabling the Norton Firewall was easy but there was no option to turn the windows Firewall back on as Norton had taken over so I went into Services & did it from there. All working fine now ))
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Aug 28, 2015
Is there any way, so that I can stop automatic download of Windows apps from the Store. Since "New apps will save to" button is greyed out and I don't want space to filled with apps or can it be turned to manual check.
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Jan 13, 2016
When I boot up my computer (to windows 10). It will do the Asus splash screen then instead of going straight to windows if does this black screen with the kinda terminal thing (with no writing/text) then goes on to windows. Does this affect my computer?
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Dec 3, 2015
All Windows Store apps that I have fail when they are automatically updated. Here's what I just got in my event log.
Event ID 20 - Installation Failure: Windows failed to install the following update with error 0x80070002: OneNote.
When I go into the Store and look at the update it shows the update as having had a problem. I can click on the spinner icon which downloads and installs the app so all is not lost.
I don't have any other problems with Windows Update. Other than Store apps they all automatically install just fine. I've seen lots of various solutions for WU problems but I haven't found one specifically for Windows Store updates. I'm hesitant to try one of these solutions since WU works fine except for Store apps as I mentioned.
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Feb 10, 2016
I'm planning on doing fresh install but my internet isn't the best and so I want to backup my bigger Windows Store apps so I don't have to re-download them later (mostly games). Is there some kind of method to get a copy of them and then put them back later?
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Mar 5, 2016
So, a few weeks ago, I started playing Rise of the Tomb Raider on Steam and every time I would exit the game my volume icon and my start button became unclickable. I searched the web for a solution and found a PowerShell solution. It worked, but it only fixed the problem until I decided to play again.
A few days ago, I went to open up my camera app and a screen would open up for 1 second and close. It also happened when I tried to open up the Windows Store.
"@{Microsoft.WindowsStore_2016.27.2.0_x64__8wekyb3d8bbwe?ms-resource://Microsoft.WindowsStore/Resources/StoreTitle}"
I've tried everything except system restores. I never set up restore points and that's my fault. I really don't want to spend hours downloading all my games and programs again. I also don't want to spend money on a external hard drive to make backups of everything. If I have to, I will. Hopefully there is a quicker and easier fix. I don't understand why there just isn't a uninstall and reinstall option for the Windows Store.
Well, here is a screen shot I made of my issue. I've read through a few other posts about Store errors, I think mine is different than most of the other ones on here.
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Aug 15, 2015
So you know how it's possible to move your shortcuts into folders and rename said folders on regular "desktop" apps? Is this possible with Windows Store "Metro" apps as well?
What I'd really like to do, for example, is have a folder called "Games" where I put all of the games I've gotten from the store. Similar to how Office 2013 is its own folder and you don't HAVE to have Word, Excel, PowerPoint etc on their own in the start menu.
However, opening up the Explorer folder with the Start Menu only shows my "desktop apps" plus a couple choice Metro apps (like Settings)... none of the others.
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Aug 9, 2015
I have recently encountered a problem with the updates on the Windows Store. The apps are not updating anymore and are stuck. I have tried to follow most of the methods provided online including the troubleshoot step but to no avail. The troubleshoot simply couldn't find any issues to solve. Windows Update on the other hand, is working fine. Here's a screenshot of the progress.
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Jan 18, 2016
I can't open any of these apps when this happened after attempting to fix an issue started with not being able to unpin/pin new apps to the start menu.
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Aug 9, 2015
For the last few days, I have been unable to get the Windows App Store, or any apps downloaded from the windows app store, to be able to open. It opens the initial window and then just closes and nothing occurs. This also occurs with the xbox app...
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Nov 26, 2015
It seems that whenever the Windows Store became available I've always gotten Event ID's 69 similar to the one below. The app changes. It usually happens about 15 minutes I first cold boot my machine. Sometimes after installing a Store app.
Failed with 0x490 modifying AppModel Runtime status for package Microsoft.WindowsCalculator_10.1511.60020.0_x64__8wekyb3d8bbwe for user DESKTOP-JJKSIHMgarys (current status = 0x0, desired status = 0x20).
It has occurred on Windows 8.x and Windows 10. On different machines too. Even with a clean install. It never seems to affect the application mentioned. I assume it's part of the Store updating procedure.
What exactly this error means? Seems to be another permissions problem which Windows has always had since 8.x.
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Oct 11, 2015
My Windows store stopped working and I tried everything to make it work again until finally I decided to delete it via PowerShell with the command:
Get-AppxPackage *windowsstore* | Remove-AppxPackage
Now it's completely gone and I can't find a way to reinstall it. There is no available download online. I tried using Add-AppxPackage -register "C:Program FilesWindowsApps<PackageFullName>" -DisableDevelopmentMode command, but it seems that the files are completely wiped out.
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Aug 6, 2015
If I am away from my computer for a few minutes, then come back, Windows Store or any other windows app, such as Photos, is open.
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Dec 14, 2015
I have been facing issue with latest windows 10 mandatory update which i had to do on 10 Nov. Not sure which version that was. After that update which took around 2 hours, I got the screen flashing issue which got resolved after deselecting the windows error reporting and problem reporting services.
Then started to face the issue that png/jpeg files were not opening in windows photo viewer app. Getting error, "cannot open because the app is updating." To resolve this I did the powershell command to remove the restrictions. After that I saw that the windows store icon totally dissappeared from the status bar. When I type store in cortana I get :
I tried doing the re-registration of the windows store app but it gave exception.
How do i restore the windows store? or reinstall windows store.
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Aug 16, 2015
I've tried some commands and none have worked and have thought about reinstalling. Should I or is there a better fix for this?
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Sep 11, 2015
I cant seem to get my Windows store to open. My install is about a day old, and was a clean install. When I click the store icon I get a brief view of it loading and then it disappears.
I've tried going to my app data and deleting the windows store files.
I've gone into command prompt and tried resetting the store and it doesn't work.
Tried WSReset.exe and the store pop up and disappear again.
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Nov 14, 2015
The windows store app is missing from the taskbar and when I open "all apps" the box by "store" is blank. How do I load app for the store?
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Feb 23, 2016
I was having some problems with Windows Store
First of all
I got error 0x800072efe
Looked all over the Internet. Finally fixed it.
Then started getting error 0x80070005. And no matter what it couldn't be fixed. So I decided to uninstall Store using 10AppsManager and I also deleted all Microsoft.WindowsStore packagefamily folders.
I tried every solution available on Internet but none worked. This was one of them Restore and reinstall Windows Store in Windows 10 after removing with PowerShell.
I don't want to do a system rest as it'll result in losing all my programs I had installed since Windows 8. Never did a reset.
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Nov 10, 2015
So its been some weeks maybe my store application wont launch, when I open it, it shows the splash screen then suddenly closed itself without any error code or something. I've tried to clear LocalCache folder, Powershell command didn't solve my problem, even wsreset.exe returns error popup "ms-windows-storePurgeCaches the application cannot be started. Try reinstalling the application to fing the problem". And now the store and other metro application's tile like photos are grayed with exclamation mark.
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Sep 10, 2015
Since the last update, windows store all of the sudden won't restart. how to make it work again?
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Oct 26, 2015
how to add to your personal wishlist on Windows Store? Unless it doesn't have one, if that's the case why? And I love having a wishlist on iTunes as it is awesome to go back later and remember and buy it.
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Sep 27, 2015
Windows store won't open on my computer and most of my apps won't work. I first tried using this fix but it didn't work:
"Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}"
I also tried refreshing but when I refreshed my computer I got stuck at the keyboard layout screen.
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Jul 29, 2015
It seems like something went wrong during the installation process and Windows Store did not install properly. As such I can't even open it. I have tried different method suggested online, but none is working. I am just wondering if there is a way to force reinstall the Windows Store.
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Aug 11, 2015
I am having an issue that I cannot resolve. Before I am done using the computer for the night (or simply going out), I close all open applications, and leave my account signed on. Anyways, when I come back, I find that Windows Store or other apps, like Photos, opened automatically.
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Aug 8, 2015
Woke up this morning to windows store app when i open it just doing a circle thing, and windows mail will open but wont let me do anything, what is going on, beginning to think windows 10 was a big mistake.
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