Apps :: Audio But No Video When Playing DVD
Sep 4, 2015
I recently updated to windows 10 and haven't had too many problems, although my Toshiba video player gives me audio but not video when playing dvds. This isn't usually a problem for me unless I'm somewhere that doesn't give me internet access, that's when I'll put on a dvd. My question is how do you fix this? I've tried uninstalling and reinstalling without success. The only other thing I can think of is to go back to windows 8, but I don't really want to do that just yet.
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Dec 27, 2015
So, there was an automatic windows update on my machine a few days ago. It was some huge update that took hours, and afterwards it was acting like it had just installed Windows again. It had those placeholder screens saying how great Windows 10 was and that it was preparing my machine for first use, etc... I didn't have to do any major setup, like timezone and networks and stuff, but some of my regular apps had been reset and I had to reconfigure them. Other than that it seemed to be working fine.
However, something began happening that is causing me a lot of grief. Every time I am on YouTube or Vimeo, the videos will play for a few minutes, but then the audio drops out and then the video will stop playing. That is in Chrome. In Firefox, the video stops for a second and then it starts back up like the network dropped out (compression artifacts, etc...).
My network has been fine, it is 50meg broadband and is pretty solid. I have gone ahead and updated my audio (I have a G35 USB headset) and I updated my video drivers (nVidia GTX 980), rebooted the machine, rebooted the router and modem, and everything else that I can think of, but still the video does this to me. I also use sites like digital tutors, and their videos do the same thing. So it has to be something on my end.
I did try to go back and look at the update that was installed, but it wiped my update history as well.
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Feb 3, 2016
I bought a Blu-Ray disc drive for my Windows 10 PC. I can see the files with Windows Explorer.
When I insert a Blu-Ray disc, nothing happens.
Windows Media Player does not play it. Does it support Blu-Ray?
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Feb 10, 2016
Is it possible to have the Lock screen play a video....?
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Oct 20, 2015
I upgraded my HP laptop from Windows 7 to Windows 10. Since then I've noticed a strange problem with the sound. It will cut out without warning--if I'm watching a video on YouTube the sound will cut out midway through but the video keeps playing. Or sometimes the video also freezes. iTunes will not play music or video at all when this happens. Restarting the computer will fix the problem, but it happens almost every day and I'd rather find some way to keep it from happening again.
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Nov 6, 2015
I'm pretty sure the problem originates from the Windows 10 driver for Intel HD Graphics. In short while playing video the system will occasionally hiccup and freeze for a minute or two and resume like nothing ever happened. The mouse works but keyboard, mouse clicks, touchscreen everything else including CTL ALT DEL are unresponsive. Never had this problem in 7 or windows 8, no errors recorded in the system log.
Majority of the time it occurs when playing video through VLC and through Chrome or Edge, sometimes but rarely it will freeze while in Visual Studio. I think it is a graphics driver problem mainly because Visual Studio would freeze a lot until I turned off graphics hardware acceleration.
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Aug 4, 2015
I upgraded my media PC to Windows 10 over the weekend. I had been running Windows 7 using the media centre but I'd tested Team MediaPortal before upgrading so figured it would be ok. Turns out it has been for the most part, but there are two very frustrating things happening. The NVidia display driver keeps stopping responding and restarting. The computer hangs when playing a movie purchased from the Store in the Films and TV app.
I have tinkered with the settings after some searching but it keeps happening. I remember hearing something about how NVidia drivers don't work on Windows 10 but the version that people were saying to install is the version I have installed.
I thought it might be a PC issue as the hardware is a few years old now, but I can watch live TV fine. I have had the display driver crash when I was playing other full screen video (streaming, from a website) too.
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Aug 11, 2015
Just upgraded to Windows 10. I can get the audio from the videos but not the video itself.
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Aug 2, 2015
Currently any Microsoft products including Powerpoint, Window Media Player, Microsoft Edge, and any other media program by Microsoft. Decides to have corrupt audio, but whenever i use iTunes or QuickTime player audio is clear.
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Sep 22, 2015
After upgrading to windows 10, I am facing problem with playing videos. Whenever I try to play videos I get too many "Graphic card has stopped responding" errors. I have downloaded and installed latest AMD driver for windows 10 but still the problem remain unsolved. I think (and hope!) it is software problem because I don't get any errors while playing games like Mortal Kombat Komplete Edition or PES. My laptop is ASUS X550DP(CPU: AMD A10-5750M, GPU: HD 8650M 2GB).
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Aug 14, 2015
I upgraded my Lenovo U310 laptop from Windows 8.1 to Windows 10 a week ago. Everything seems to have upgraded successfully. The only problem that I can find is that none of the video streaming from Windows 10 apps can be played. I get an error 'Unsupported video type or invalid file path' when I click on a video article in USA Today or when I try to stream video from any other apps, NBC News, MSN Money, etc... from Windows 10 store.
I have no issue streaming videos from any of the browser though. What could be missing that could cause video streaming to fail?
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Dec 13, 2015
I have a BSOD issue that only tends to happen when I'm playing a video. This happened quite frequently when watching youtube videos before the upgrade from 8, but after the upgrade it has slowed down some and wasn't really bothering me. Here lately I have been using an emulator to play FFVIII and periodically it will BSOD which is very annoying because sometimes you can go hours before seeing a save point. When attempting to debug the crash dump files it just tells me that I do not have the correct symbols. I'm not an idiot by any means, but there aren't a ton of useful documents out there that walk you through getting the correct symbols. Every driver is as up to date as possible including the mobo and bios.
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Oct 4, 2015
If we're watching a movie from Netflix or another source, or even the news, the audio and video have a stutter to them, they're out of sync, and when you move the mouse to the spot where a progress bar SHOULD be, nothing happens for minutes. When the bar finally DOES appear, it could take as long as 10 minutes for it to finally pause.
I checked it while ago while I was talking with a Windows "tech", who did nothing except update the driver for the mouse. She had me disconnect the modem which I told her that would disconnect her being able to work on the pc, but she said to go ahead, so I did.
Windows 10 is turning into the new version of Vista where nothing works as it should. I'd rather have 7 back, or even XP rather than this, free or not! I've spent more time restarting the computer and getting maybe 5 minutes of video/audio that works right than anything. The new Windows is free, and now I know why.
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Jul 30, 2015
I upgraded to Windows 10 and everything is working flawlessly except for Game DVR. It records the video very well with nice quality and all but does not record the audio. Checking the .mp4 file with media info I noticed that the video does not have and audio track, only video.
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Mar 25, 2015
SP3 running 10 preview build 10041 and I'm getting terrible clicking, skipping, buzzing, etc on everything from youtube videos, local videos played in VLC, soundcloud streaming music, etc
Had these problems on 9926 and prayed it would be resolved but nope. I've read a bunch of "update your drivers" posts but they NEVER have the correct version. Also experiencing the 1/27 hardware update install loop.
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Oct 31, 2015
Almost anytime I try to use audio or video on my laptop it gets stuck for a while before it starts playing (video is worse). It happens both online and offline with things like windows media player, soundcloud, and spotify, but I notice it most frequently on youtube. When I click on a video, it takes ~1-3 minutes for it to start playing. If I pause a video and come back to it a couple minutes later, the audio will play first, then the audio will stop and the video will play alone until the two sync up and return to playing normally. I downloaded a browser extension to try and record what was happening, and amusingly the extension will not start working until the video is also working, so I assume there is a similar mechanism of action between all those things.
This is a used computer I've had for about 4 months. I've used Windows 8.1 and 10 on it during that time and had the same problem on both operating systems. It's an HP Pavilion g7-2251dx.
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Jan 1, 2016
while playing video (using any software media player, movies & tv, internet explorer youtube, google chrome youtube, vlan), all other inactive windows (any other windows) turn blank and white. I have updated video drivers, did not make a difference. I have then uninstalled all video card driver and used only default windows drivers, played video with same result. Therefore, I am sure it is windows. Tonight while trying to watch the bowl games, I typically watch video and browse/study using IE/Chrome. This is pretty typical for me, but the browser windows turning black and white is getting really annoying.
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Oct 12, 2015
Any video that I playback that is on one of my HD/SSD pauses but the audio continues, then after 10-15 seconds the video cuts to where audio is or fast forwards. Does not happen with short clips but with movies or tv episodes.
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Dec 10, 2015
I recently opted for the free Windows 10 upgrade (still debating if it was worth it) from a Windows 7. Long story short, there was a new problem every day so I just wiped everything and did a clean install hoping the old windows 7 files would stop clashing with the new windows 10 files. All went well and was working fine when boom my speakers start acting up. Don't know what I did to trigger it, it just started doing this.
Basically, when using my USB connected headset, everything runs fine, sounds nice, no problems. When I change over to my desktop speakers though, all audio and video goes into "slow motion" and makes obnoxious sounds. Computer doesn't lag, just audio and video for YouTube, games, etc.
I've tried reinstalling drivers via device manager and it says it's all up to date. I just tried installing Realtek audio driver manually and now it won't even play sound through the speakers. I know the speakers are fine because they sound beautiful when plugged into my ps4.
Update: After installing Realtek and doing a restart, the speakers are in fact making sound, but now it's also extremely quiet and scratchy. Had to crank it to max just to hear anything.
Update: May have fixed my problem, at least temporarily.
I went to device manager and deleted the speakers then restarted so that it would auto reinstall them. Seems to work fine again...
Update: As I had guessed, it was only temporary. Sound and video just started going all slow motion again. Back to square one and back to the drawing board...
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Feb 10, 2016
I have homebuilt core i7 930 running an asus p5 premium. Whether I use onboard sound (realtek), sound blaster pcix titanium, or sound blaster omni usb, I get strange behavior where the sound will drop out while I'm watching a tv app (hdhomerun, or kodi as well), or listening to music.. at random times, could be 5 minutes, could be 45 minutes. To get the sound back, if I click the speaker icon and click the bar that plays the windows ding, it plays (a little crackly during the first few milliseconds, then clear, like it's waking up) and then sound plays normally until this happens again. So it's propagating through multiple different drivers. I read somewhere that audio devices can sleep (I suppose laptops mainly? Maybe I read it wrong).
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Sep 12, 2015
My Razer Tiamat 7.1 headset has a button the the controller that switches to stereo mode. I have it set up in the playback settings on 7.1 surround sound. The stereo mode works with all audio EXCEPT for the Steam chat system (works in steam games). On my playback panel it even shows that it's picking up the chat audio (the green bars). Just no sound coming from the mic. I checked the volume on the Tiamat controller as well.
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Feb 2, 2016
My problem is that I set Media Player Classic for MP4, MPG, AVI, MKV and other formats and Windows Photo Viewer for JPG, PNG etc. The next day for some unknown reason I see these associated with Windows Video and Photo app instead! I right-slick on a MP4 files, select Open with->Choose Default app and set Windows Media Player Classic again for the millionth time. The next day I see the MP4 files associated with build-in Windows Video app!
I usually leave my computer running with the monitor switched off when in work (so I can access it via TeamViewer), rarely restart, if that matters. For other details see my specs.
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Aug 5, 2015
Get started videos wont play also videos in new apps downloaded from the store wont play. videos play fine in browsers and downloaded content. I am connected to the internet, (don't post things like check your conection or other obvious replies) this is a conflict or update issue I think.
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Sep 5, 2015
After I upgraded to Win 10 from 7, I started getting this bizarre issue when video files would crash in both VLC and MPC, but not Windows Media Player. The larger the video, the more guaranteed the crash. I've reinstalled MPC, VLC, and Windows 10, but the issue still remains.
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Sep 9, 2015
I tend to have Spotify playing whenever I'm gaming. In the past when my wife would switch to her name on the computer Spotify would keep playing with no problems & I would be able to control it from my phone. With Windows 10, it stops playing the moment she switches to her name & I can't get it to play from my phone.
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Aug 18, 2015
I just noticed 2 major problems with playing MKV files using the native Movies & TV app in Windows 10 Pro x64 that I'm running.
1. I'm not sure if Windows 10 fully supports MKV files yet but audio from some MKV files couldn't be played with the Movies & TV app. The video plays fine but it's just muted.
2. Enabling subtitles using the built-in feature of the Movies & TV App causes a horrible lag and stutter of the whole MKV video.
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