About 3 months ago, I upgraded my ASUS GL551JM Laptop to Windows 10 from Windows 8.1. Now, whenever I close my laptop lid, or put my laptop to sleep using the "Zz" key on my keyboard, it restarts when I try to wake it up. All my unsaved work would be gone. I don't even get a restart prompt.
When I used to run Windows 8.1, I could just normally close the laptop lid, and open it without fearing that my laptop would restart.
I have an Asus Vivobook. In windows 8 I used sleep mode all the time. after the upgrade to windows 10 whenever the computer enters sleep mode either by closing the lid, automated or manual, when I wake it it restarts. I entered the BIOS and the AHPC mode was enabled, and was the only option. I looked through the computer power options, but I can't find anything.
View 1 RepliesI have a very annoying problem with my laptop (asus G751-JT) where if I click sleep on start menu,press the on button(not hold just press so it goes to sleep),or even close the lid,it will automatically shut down.
View 1 RepliesUpgraded to W10x64. All is well and working BUT when I put the system to sleep it restarts after a short time.
View 4 Repliesi can't use my mousepad on my asus laptop after upgrade win8 to win10.
Eventhough i can use the touchscreen but i also need the mousepad to work.
I installed windows 10 on my asus laptop. I wrote down my password and misplaced it. Now what do I do?
View 1 RepliesMy laptop keeps freezing randomly, and seconds later it restarts itself. I'm pretty sure this problem started when i upgraded to windows 10. It use to happen every once in awhile but now it happens several times a day while i am on a browser or doing anything on the computer. I barely have anything installed on it and its fairly new, i bought it earlier this year. I did a scan with AVG and nothing showed up. It doesn't heat up either. I also updated windows 10 to its latest version and also updated the AMD drivers as well. Should i try to reinstall windows 10?
This is the laptop i have: ASUS Laptop R510DP-WH11 AMD A10-Series A10-5750M (2.50 GHz) 8 GB Memory 1 TB HDD AMD Radeon HD 8670M 15.6" Windows 8.1 64-BitÂ
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
i recently bought a new laptop with windows 10 preloaded with it. i have two internet connections but it only picks up one. it doesn't even show the other one.
View 2 RepliesI recently updated my Asus N55SF laptop to Windows 10. Everything is working, but the internal speakers in the laptop are not working. However, headphones and HDMI audio is working. I've tried the newest drivers from Microsoft and from the Realtek website. What I can do here?
View 2 RepliesASUS N61JQ, Win 7.
I just did a fresh install of win 7 home Premium, and installed the windows updates that came up automatically. I'd like to keep this system free of bloat and I do NOT have the driver update/laptop install disc.
I have formatted the SSD twice now because (I think) I installed drivers in an improper order; I keep having different issues with unrecognized hardware or sound not working etc. This time around I have gone only with Win 7 updates and now I would like to install only what is necessary to get this back to gaming.
So what is the order I should go on? Here is the list of drivers available from ASUS: [URL] .....
So is it chipset 1st... then restart... then GFX drivers+restart then... etc. Just getting this machine to work properly again
I have an asus laptop. When I go into settings touchpad is disabled so i enable it, however every time I start my computer I have to enable it again .i have reverted back to 8.1.
View 1 RepliesSince I upgraded from Win8.1 to 10 I had a few BSOD problems, first one was power related but If I keep my laptop plugged to ac it doesn't occures so I tryied to make a clean win10 installation and now it is even worse! Each time I try to run Photoshop CC it gives me back BSOD Kernel Security Check Failure.
MAISDESIGN-27_12_2015_141021,46.zip
I am using build 10130 NL, today I got update to build 10240. After the update I have the problem "Missing operating system" . I am using a ASUS X77J series laptop with SSD drive.
View 9 RepliesI got a Asus ux501vw laptop a couple of months ago and have been having an issue with the screen not be able to turn back on after it turns off.
I'm running Windows 10 x64. The issues happens in any resolution (it's a 4k screen but usually I run 1080p for better software compatability).
This happens when it goes into power saving mode or I use fn7. I can't get the screen back on unless I close the laptop lid and sign back in again. When it happens I can sometimes change the brightness and I can hear notification noises which suggest the laptop is running fine without the screen being on.
Steps I have tried with no result:
- rolling back gpu driver to version thathat came with laptop
- updating bios and chipset (recommended by asus)
- resetting the power management settings
Some weird findings:
- in safety mode there is no issue (though when the screen shuts off I can see the backlight is on full which is different to normal boot)
- If there is a second monitor plugged in the issue goes away (in either extend or duplicate)
- if there is no second monitor plugged in and I hit f7 the screen won't turn back on. As soon as I plug in the second monitor the screen comes back on.
What could be causing this? Is there some monitoring program I should use to find out what is happening when the screen is supposed to be back on but it's not?
I have an ASUS laptop X751L.
Yesterday the USB ports and wifi stopped working within a couple hours of each other.
When plugging in a USB device the laptop makes an audible signal that it picks it up but nothing happens after that.
I have Windows 10 installed on it.
I have a laptop Asus n550jk cn015h with the original windows 8.1 license. I passed to windows 10 few weeks ago and I tried to completely reset it to fix some problems I had. I used the windows 10 reset function and there wasn't anything plugged. It took a couple of hours then it just turn off.when I tried to turn it on it appeared the blue screen page with inaccessible boot device but the laptop is not restarting as I learnt from people having the same problem,it just says that it's gonna restart but it turns off. Every time I try to restart the laptop it always appears the blue screen page and it turns off after a few seconds.
View 1 RepliesThe other day, I tried to do a factory reset on my laptop, but it failed, and I could only click cancel. Now, when I booted up my computer, it goes to the ASUS logo, then a black screen, still backlit, with an underscore flashing in the upper left corner of the screen. I can access the BIOS, and have been trying to do boot overrides. I don't have the ASUS Recovery partition installed on the laptop, and I don't have any possible ways to install an ISO. T
View 2 RepliesI have an HP 8540 laptop. I have the power settings set to high performance and all the options to go to sleep when plugged in are set to off/no.
HOWEVER, it keeps going to sleep even when things like a download is running. There r a few things like my 3D printer program that will keep it awake. I did however have it go to sleep a couple of times during a print and I changed something (I forgot what it was) and it stopped doing that but not for other things and not in general. When plugged in I do not want it to go to sleep unless I press my power button. I don't have a sleep button, but that is also set to no sleep.
It does not go to sleep if I am actively using the mouse and/or kbd. I had HP power assist running but I shut that down and it still goes to sleep. Everything is up to date.
I recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.
All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.
At night I use my laptop, then put it to sleep -- either choosing Sleep option in power off menu, or closing laptop lid. Did this for +2 years in 8.1 without issues.
Now with 10 installed, I notice in the morning when I get up, that the lights on my laptop are all on, and it is warm to the touch. I've verified that when I put the computer down at night, it DOES go to sleep. But by morning, it is back on and out of sleep mode.
I have an Asus Ultrabook, UX302L. It came with windows 8 from the factory, I upgraded it to windows 10, all nice and wonderful. About a month ago, I replaced my HDD with an Samsung 850 Evo SSD and I installed a clean copy of Windows 10 which I activated with my windows 8 key. All good till here. But after that my nightmare started:
I can't put my laptop to sleep, because when I try to wake it up it restarts instead, and I lose all my documents, programs started before, etc.
I tried to install a older Intel Management Engine because I found out that the last one is buggy (and it is, I can't even put my computer to hubernate with it, the fans just keep running till it drains my battery, but with the IME 9ish at least hibernation work), I tried to disable fast boot, to install an older version of the integrated intel graphics card driver, tried to put my HDD's to never sleep, disabled hybrid sleep, set the AHCI link power management to HIMP/DIMP, etc.....
I have a Dell laptop with Windows 10 on it. When it goes into sleep mode, if I swipe the touch pad within a few seconds it will come out of sleep mode. However if I'm not at the computer so that it is in sleep mode for a while, then when I swipe the touch to pad wake it up sometimes it will wake up but sometimes it won't. If it won't wake up then I have to use the power switch to shut it off and reboot it.
View 5 RepliesI had recently performed a clean reinstall when I upgraded my laptop to a Samsung 850 Evo, and ever since then I've had problems with sleep. If I initiate sleep, hibernation, or shutdown then the screen goes black but the status LEDs stay on. punching all the buttons do NOTHING, with my only recourse being to press the power button until the lights go out. After which the system acts as if I woke from hibernation as normal. Restarts are unaffected, which is a good thing as having to force-restart my laptop every week will get old fast.I believe I have installed all needed drivers, and Device Manager does not show anything missing.
View 1 RepliesI was wondering how to keep my laptop from going to sleep when it's plugged in. I have all the settings set to "never" but it still goes to sleep after ten-fifteen minutes. For what it's worth, it's a Dell laptop...
View 9 RepliesRecently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.
I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.
I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.