I keep getting a fatal error message with Adobe reader v x1 and I can't uninstall it or install any adobe patches or updates. I can't reset my PC either. Cannot open some of my anti malware software either.
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I've been using Acrobat Reader since upgrading to Windows when it was released in August. This morning I attempted download a PDF file, but was told that the file "couldn't be downloaded". I assumed my copy of Acrobat Reader had become corrupted, so uninstalled it. I then attempted to download and reinstall Acrobat Reader, only to get the following message, "readerdc_en_fb_install.exe couldn't be downloaded". Assuming that Edge may be the problem, I attempted download and install Chrome. But this also resulted in the same message that I received with Acrobat.
I have downloaded and installed all Windows 10 updates through those released yesterday (Friday, 12/4/2015). I have changed nothing with Windows Firewall or Internet Options since originally installing Windows 10 in August.
To make things more confusing, I installed Acrobat Reader in an Acer Aspire V3 laptop this morning, which also is up to date with Win10. Then I successfully downloaded the original PDF file that I referred to above. Therefore I assume something may have become corrupted in my desktop, an HP Pavilion HP8-1234, during the one of the recent Windows 10 updates.
I read a lot of stuff on the internet and it seemed the prevailing solution for this problem is to go into Settings/System/Default Apps and then set the default according to the file extension.
Been there, done that, at least 5 times. And it still opens with Edge and changes the default back to Edge. Microsoft doesn't want you controlling anything, do they?
How do I change this and make Adobe Reader the default, once and for all?
PDF files on internet will not load into reader. Opens in web page. How do I change.
View 4 RepliesI open a lot of manuals and Edge is so basic. It shows nothing from introduction to index just the manual.
I used to be able to go to the index and find the specific part of the manual I need. Has Microsoft blocked this.
I've had a problem on my laptop.
When I'm reading pdf files using adobe reader, the screen locks itself after 3 minutes as it is supposed to when I'm not using the pc. But I am using the pc and I'm scrolling through the pdf file using the touchpad and yet the screen still locks itself after 3 minutes. This doesn't happen if I'm watching a video or working with documents
Laptop running windows 10, build 10586 November official release. Problem existed before 10586.
I recently upgraded to Windows 10 without a problem, but after a while I thought; why not do a clean install? I went ahead and tried to perform a clean install from the windows 10 settings, and chose all drives, and a quick reset.
It then started the process, after which it crashed with a BSOD telling me something went wrong and that it would restart. After that it kept restarting, sometimes with a BSOD, sometimes just freezing on the windows 10 logo. There were different BSOD errors each time it would crash, I can't remember all of them.
Some of them were along the lines of a driver stack overrun, some were telling me system32/winload didn't exist.
We tried a system restore from USB, but there was no difference. We tried going into the BIOS menu, sometimes it worked, sometimes it froze, and we made sure that the USB would be the first the PC would boot from. Still no difference.
At this point the PC just froze on the windows logo, still trying to initialize the system reset I think. I unplugged the drives and plugged them into my laptop to check what was wrong, and both drives were wiped, with nothing left, no hidden files.
Only with both drives unplugged, the PC would give me something different, an error saying that there is no operating system, which is obvious, so I don't think it's the PC, but windows that is generating this problem.
I tried booting from USB multiple times, with a system restore on it, a windows 10 installation on it, and a windows 8.1 installation on it, since that is what my PC started with.
I am running windows 10 and I've been getting these blue screen errors .. It usually happens when my computer is left idle for over 10-20 mins.. It displays a blue screen and then restarts. At first i had no clue . Later i checked the minidump folder and i found those BSOD log files. I've uploaded my system zip file as per the instructions. Before i used to get these errors while playing games but now they are even more frequent. As soon i leave my pc idle or doing some work and im away i encounter this bsod.
View 5 RepliesI just setup my new Dell XPS 15, but I am having issues with Adobe CC. Whenever I open an app, close it, and open another I get a KERNEL_SECURITY_CHECK_FAILURE BSoD. It only happens with Adobe CC. I have attached a screenshot of the WhoCrashed report : [URL] ....
View 1 RepliesFor some backstory: I built this computer in late Feb of 2015. Over the last 5/7 months (two of which - July and August - I wasn't around to use it) and have had several issues with it since
Early March - Random BSOD relation to Shadowcopy files (reinstalled OS, issue ceisted)
Early September - Several random BSOD due to GPU drivers (uninstalling and reinstalling the drivers in Safe Mode - doing so in regular boot mode caused a BSOD - fixed this)
Late September - Single, random BSOD again. However, the computer could not get past the Windows Repair Environment (reinstalled the OS, issue ceisted)
Now - random freezing every few days to as often as once every few hours. This is my current issue. These freezes will occur suddenly and with no warning. One second I'll be watching a video, browsing, or playing a game then the next I'll be stuck. Any audio will loop constantly and the screen will be stuck at the last "frame". I've left it for as long as 30 minutes and it will not crash or bluescreen. The only option is to simply hold the Power button.
The event viewer will not have any error or warnings at the time of the freeze but will only have the error regarding the computer shutdown being forced at the time I hold the Power button. I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?
This is happening sice i installed windows 10.On windows 8.1 this was not happening.
Every time when i try to update a game,and install something my laptop restarts and it saying "Page fault in nonpaged area"
I know how to fix it.Only instaling and updating games from Steam works.
I was having problems with my pc so I decided to do a clean fresh start and resetted my pc. It's been 6 hours and the percentage is stuck at 28%.
View 1 RepliesI am running Windows 10 Home, upgraded from Windows 7. I'm trying to reinstall Windows 10 via the 'Reset PC' function. Each time I try the ensuing restart results in WDF_Violation. This error occurs regards whether I initiate the function in safe mode or the other ways.
Please see management attachment below.
So my computer has been kinda laggy and running slowly so I figured I would do a clean reset of Windows 10. It noted that it would take hours, which was fine. However about an hour into it, it said there was an error resetting. It then restarted the computer however I can't get passed the "ASUS" start up logo. It goes black and then loops. I hit F9 but none of the options work for me - automatic repair won't work because it says my computer doesn't have an administrator and when I try to reset again from there, it tells me that "a required drive partition is missing." I don't have the greatest knowledge on computers, so I really don't even know what that means.
I've read that I might have to reboot from a USB - how would I go upon doing that? Is there something I can download on the Microsoft website? I don't have a key because the computer came pre-loaded with Windows 8 and I upgraded to Windows 10 for free last year. Will I still be able to boot from a USB?
i tried to wipe my hard drive using the system wipe function in windows settings, and I let it do that while I had to go do something else. I came back to an error that it had an error during the process, and a sole button "cancel." It now tries and fails to boot up past the hp splash screen, and then black screens and resets. It does this in a loop, f8 does nothing, and it detects nothing. My warranty expired a mere 5 days ago, and I am absolutely lost.
View 9 Replies It won't let us access the local disk and says we don't have permission. I am the only user. It won't let us save anything on that disk either. I have gotten all of the documents, videos, and pictures backed up so that's not an issue. We are really just trying to reset the computer with a fresh start but it wont let us.
Resetting the computer- This wouldn't let me because it said it had an error. I did this by holding shift while restarting and then troubleshooting from there. I've tried the option of saving files and also whiping the whole computer, both ways won't work.Booting in safe mode- it works but nothing has come out of doing anything in that mode.
My brother has a laptop (~4 yrs old). The battery went bad a couple of years ago, and so it now need to be plugged in all of the time. The laptop was asleep when he unplugged it to move it, and when he opened the lid again, it had shut down (very likely because it died). Upon starting it, he got the BSOD and 0xc000021a error code.The startup repair couldn't fix his problem. Two restore points he had on the system from installing DirectX a few days earlier didn't work. I tried entering safe mode, no luck. Now thinking I was at a last resort, I tried to refresh Windows, keeping his files but removing all the installed programs. I got a message at around 60% telling me Windows encountered a problem and couldn't complete the procedure. Same deal with the full reset. At this point, a reboot greeted me with "No operating system could be found".I got a large USB and made it into a recovery drive, checking the box that said to include OS files or something (can't remember the exact wording). I tried again using startup repair, then reinstalling windows
View 3 RepliesSo i have 2 hard drives, one new and one beginning to die on me. I have windows on the dying hard drive, and do not have the original disks or product key. I tried using DriveImage XML to copy everything onto the new drive, but for some reason when it boots it says "Hard disk failure" when i have the just the new hard drive in there (i am 100% sure it is plugged in properly). I really dont have the money to buy a new windows disk, and so i was wondering if it would work if i were to factory reset my computer and have windows 10 reinstall on my new hard drive, or is there an easier way?
View 1 RepliesI had to reset my computer. I selected to keep my file have because I didn't have any backups at the time. The reset completed successfully but now windows has been stuck at a please wait screen for the past 24 hours. Here's the link to show you what is happening [URL] ....
My specs are:
Motherboard: GIGABYTE 970A-UD3P rev. 2.0
CPU: AMD FX 6300 Black Edition
GPU: EVGA GTX 750 Ti FTW
RAM: Ballistix Sport XT 8GB DDR3-1866(PC3-14900) DL10 Dual Channel Desktop Memory Kit
Fairly new to PC building. I built my current PC with windows 8.1 and it ran OK until I upgraded to windows 10 then it would just freeze and everyone in awhile Bsod different errors but mostly DPC_WATCHDOG_ERROR. other problems the USB, mouse, and keyboard slots will randomly freeze forcing reset.
View 3 RepliesSo I just turned my computer on and noticed that my desktop had been reset to the default wallpaper and all of my folders had been deleted. I also realised that my documents and pictures had been deleted. I tried to run a game and my save files had been deleted.
I restarted my computer and everything was normal.
Is this an issue computer or just Windows 10 in general?
I upgraded from windows 7 to windows 10. After experiencing some problems I thought the laptop might run faster if I simply reset it. I picked the option to remove all personal files since everything is backed up anyway. After resetting my PC boots up, goes to a blue screen where it says it can't start up with the error "INACCESSABLE_BOOT_DEVICE" then restarts and does this process again.
My laptop has pretty good specs so it should have been running faster than it was and I am now stuck as to what to do.
My pc is unable to start-up after attempting to reset it(fresh reset). It is in a restart loop and when I try to turn it on the Windows 10 logo appears but then a blue screen appears saying "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we will restart for you." This then lets the PC restart and this restart process happens again. I have tried pressing F8 while it boots up to try to get it into safe mode but had no luck.
View 1 RepliesI recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.
The PC Speccs are as follows:
CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10
I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.
I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was able to eliminate the problem completely for nearly 3 weeks by changing my power settings from 'Power-Saver' to 'High-Performance'. Unfortunately, the issue came back. Asus Suite II regularly reports power fluctuations which leads me to believe it might possibly be a failing Power-Supply but I'm just not sure.
Windows Event Viewer lists a myriad of different application and system errors each time it happens. Recently however, it is always showing errors from Microsoft.Windows.Store, DistributedCOM, and Service Control Manager, all coinciding with the exact time the system locks up and becomes unresponsive.
It's worth noting that this system started out running Windows 7 Home Premium and just recently upgraded to Windows 10. The problem existed regardless of OS.
i was updating my windows 7 to 10. it was updating smoothly but then my father hard reset the laptop and now my laptop is stuck, it goes to the booting menu. then the "windows error recovery" screen, and when i choose "start windows normally" it shows the logo and says "starting windows" and then it just restarts. how do i solve this? this loop has been going on for the last 2 hours.
View 1 RepliesI am using Dell inspiron laptop (pretty old one) which started acting weirdly. Upon examining, there was a problem with HDD so I had it changed.
As soon as I got new HDD installed and installed Windows 10 on it, computer started acting weird again - slow startups, random freeze etc.- but it was running ok and I was fine with it. But earlier today, it suddenly displayed BSOD and crashed when it was idle. Now to the main and the funny part, it does not boot anymore. To elaborate, blank screen appears after BIOS screen (right when the logo of windows should be displayed) and it remains blank for several more minutes before the logo and spinning dots magically appear, it doesnt disappear thereafter.
I figured, I could run startup repair or some other tool to solve the problem by booting from the DVD of windows 10. Now for this one, the logo appears with the spinning dots which disappears after a while like it should. And after it disappears, blank screen persists thereafter. Dumbfounded, I tried booting from a USB stick of Windows 8 I had which gave the same problem.
