BSOD :: After Boot But Before Login - Changed Mouse

Aug 29, 2015

Asked my daughter to start my laptop. She said "The mouse isn't working," then we were hit with a BSOD. Hoping it's a one off, but just in case...

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Similar Messages:


Can't Login - Default Email Account Changed

Sep 3, 2015

My friend upgraded to Windows 10 with no problems. He logged in for about 2 weeks with no issues. Then for some inexplicable reason one day he couldn't login as his password was not accepted. On looking at the login screen his email had changed from the previous "name@btinternet.com" to "name@live.co.uk" and as he didn't know this had changed he was entering his password for the previous email login. He hasn't used the live.co.uk account for years so doesn't know that password. A password reset has been requested (done via his mobile phone).

QUESTION - Is it possible that this default login setting was changed without my friend taking action to change it, as he is certain he did not. Have Microsoft enforced a live.co.uk email account to login as part of an update?? (sounds ludicrous but I've heard of weirder things).

The result is he is having to wait 30 days to get access to his password-reset live.co.uk account so is without his laptop for that amount of time. I'm looking at a password work around to get him in sooner. 

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Accounts :: Linked PC To Outlook Account And Now Login Password Changed

Apr 14, 2016

New to PCs in general. Bit of back info - built a PC a month ago. Have had a few set backs with drivers and BIOS update, but it seems everything is stable for now.

I signed into my Xbox Live account about a week ago, which is linked to my hotmail/outlook account Ive had for ages. This automatically linked to my PC user account I have on this PC. I found out by rebooting, login screen shows my name as usual, but now underneath shows my email. It also changed my login password to my outlook password. Is this something to be concerned about? I can still login fine, but been nagging me because Ive never had a login password automatically switch on me before.

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Installation :: How Do Local And Microsoft Login Effect PCs Login From A Boot

Aug 15, 2015

At the moment I have a Local login and I am considering changing to a Microsoft login. If I do, does this mean that when my PC starts from a boot, that instead of the pin that I use to login to my account on the PC, I will be asked to login with both my Microsoft account username and password? If I make a mistake will I be locked out of my PC?

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Can't Login Or Use Mouse

Oct 17, 2015

I can't login or use my mouse

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Apps :: Changed Mouse Scroll To Scroll Next / Previous Instead Of Zoom

Nov 4, 2015

They changed mouse scroll to scroll next/previous instead of zoom. I use a Logitech mouse with Setpoint installed and because of Setpoint smooth scroll, it scrolls through several photos on one scroll. Turning smooth scroll off, it doesn't always scroll next when the mousewheel "clicks". Another thing with my Logitech mouse is that I can't use the forward/backward buttons. They function as left click. Double click any and it zooms in. I can't change Setpoint settings per app because Photos isn't really a typical exe app like Notepad.

The last thing is that it seems to sharpen the photos even when I turned auto adjustments off. Compare Photos to Firefox and even Windows Photo Gallery and you'll see.So far, Windows Photo Gallery seems like a good alternative, except it doesn't play gifs (unless you click next frame really fast).

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BSOD :: System Hangs When Scanning For New / Changed Hardware?

Oct 9, 2015

My PC completely freezes when detecting hardware changes (device manager) after about 3-4 seconds.

I've left it for 1h+ to see if anything happens over time, nothing.

Tried it in safe mode, same problem.

Removed geforce drivers, same problem

When frozen, all lights (and my screens) stay on, pressing capslock on KB doesn't turn the capslock light on/off.

The manually initiated crash still works though, that's how I got the memory dumps in the attachment (usually there is no dump at all and the only way to "fix" it is to press the reboot button several times)

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Black Screen Before Login - Can Only See Mouse Cursor

Aug 3, 2015

I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.

After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.

I already tried the following:

- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found

I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com

I'd like to keep the fresh installation option as a last resort.

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BSOD :: Changed Permissions On All Files On C Drive Now Get Black Screen?

Nov 12, 2015

Windows 10 In Windows Explorer, I right-clicked on C: and went to Properties and then selected the Security tab and edited the permissions to Allow Full control and it ran for a long, long time. When I re-booted the computer it works fine until after the Sign In screen then the screen goes black. I have a cursor and if I hit Ctrl-Atl-Delete I can select Task Manager but then the screen goes black again. I can boot into Safe Mode with Networking and I can get a Command Prompt in Safe Mode. I have looked at ICACLS but I'm not sure how to use it to re-set the permissions back to normal Windows 10 settings.

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Drivers/Hardware :: Mouse Settings Reset On Every Login

Aug 2, 2015

I downloaded Windows 10 a few days ago, and every time I turn off my computer and log back in, my mouse settings revert back to their defaults. The defaults have a lot of annoying extra features, and the scroll is backwards. Every time I change the mouse settings to my preferences and apply them, on the next restart they are back to defaults.

How to make my settings permanent? I'm sure once a patch or two for Windows 10 comes in the problem will sort itself out, but in the meantime?

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Drivers/Hardware :: Use Either Mouse Button At Login Screen

Oct 8, 2015

With Windows 8.1 either mouse button could be used at the login screen to select a user account for login. In Windows 10 it seems that only the left mouse button can be used at the login screen. With kids, some of whom are left-handed and use the mouse left-handed, this is confusing, as they click on their user name but nothing happens. Once they login the mouse buttons work as they expect, but for the left-handed ones, the mouse doesn't work as they expect at the login screen. The previous Windows 8.1 behaviour was preferable.

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Login Prompt Will Not Show - Keyboard And Mouse Will Not Work

Aug 15, 2015

I'm stick on the below screen. My keyboard and mouse will not respond. I don't get a login prompt. The time is correct and the little icon in the bottom right indicates if my Ethernet cable is connected.

I had Window 7. I used the microsoft provided upgrade to install windows 10. The process seemed to have completed successfully. I was able to get a login prompt once and successfully logged in. I opted to not send any information to microsoft at the initial propts. I got to my desktop, everything seemed to be working ok. I thought there were a few startup apps I didn't need in my tray. So I turned off auto startup on login for OneDrive, Skype, and my logitech camera. I restarted and now I get stuck at this screen.

The time updates correctly over time, its not frozen. I can plugin/unplug the Ethernet cable and the little icon in the bottom right will change to indicate if it has internet. I can press the power button on my computer and it correctly interprets that as a shutdown command and it gracefully shuts down.

My mouse/keyboard wont work. They used to work fine. I am able to use the mouse/keyboard in my BIOS with out a problem. However the moment the system starts to load, the lights on my keyboard and mouse go out and they become unresponsive. I tried various combinations of pluging the USB keyboard/mouse into different ports. I tried using different mouses and keyboards. I tried disabling legacy USB support in the BIOS. Nothing works.

I tried getting into safe mode but can't. Most solutions to get into safe mode require your system to already be working correctly. Holding F8 or F8+Shift don't work.

I'm currently installing windows 10 on my lap top so I can try to create a restore disk. Which should then allow me to go into safe mode and try to repair what ever has gone wrong.

My computer is sporting an i7 with 16 gigs of memory. I use a 128gb SSD for my system and have 3 other hard drives for various data storage. No other OS installed. The computer has been functioning fine for the last two years.

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Blank Screen After Startup - No Login - No Mouse Pointer

Oct 27, 2015

Switched on a friend's PC today with Windows 10 fully updated (upgraded from Windows 7 around a month ago), and it loads to where the login screen should be ie after the Windows 10 logo etc, but then the screen is blank. There's no mouse pointer, no login screen, and no monitor error (ie there's a source at least).

I've tried booting in safe mode but I get the exact same problem. Also I've tried just typing in the password to see if the login screen has been moved to a non existent monitor, but that doesn't work either.

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Drivers/Hardware :: Frozen Keyboard And Mouse At Login Screen

Jan 23, 2016

Recently I upgraded from Windows 8.1 to Windows 10 however this caused several issues with my laptop so I reversed the upgrade back to 8.1. My Kaspersky AntiVirus would then not work leaving just a blank logo on my desktop. I tried to uninstall kaspersky using the uninstall programme available on their website but upon restart I can no longer get past the login screen as I can't use my keyboard or mouse to enter my password. I can enter a screen that allows me to select safe mode but again I can't enter my password. I have a Dell restore USB but this will not work. I have tried USB mouse and keyboard but no luck either. I cannot preform a restore at all.

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Drivers/Hardware :: Stuck At Login Screen Does Not Recognize Mouse Or Keyboard

Aug 3, 2015

I have followed several similar threads and their fixes for this problem with no result. After downloading the Win 10 upgrade, my system then said "loading updates". Then it restarted with a blue login screen saying "Welcome Back!" And a box to enter my password. The cursor is blinking in the box, but neither my mouse or keyboard works.

I have hard booted several times since the ctrl+alt+delete does not work. I am also not able to access safe mode as none of the "F" keys work during boot up.

I have tried the following:

1. Unplugged all USB devices except keyboard.
2. Turning off internet at the router.

I have a Dell desktop, and upgraded from Windows 7, with a Netgear router/modem. The only way I can get the system to move is if I power off at the main switch after booting up which goes into bios and disc diagnostics, but I don't know enough about computers to know what to do there!

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Cannot Use Keyboard Or Mouse After Boot

Aug 30, 2015

I have installed windows 10 and it was working great and then I turned on my pc and when it gets to the screen after the blue windows logo where one would normally login my keyboard and mouse will not work. I've tried them on every USB port I have and nothing works.

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Multiple Login On Boot / Start Up?

Aug 7, 2015

I have a home server, and I have multiple users to able to have multiple private folders. So, let's say I have my own user and my partners user and a server user.

I have some applications that I want to run on startup, and so does the server user. My partner has access to a folder, and the server has access to some folders and so do I. But I need to run some software that can only interact with my folders. This software also doesn't run as a service, and I've tried a bunch of workarounds but they don't work with this piece of software due to other issues.

So, what I'd like to do is, upon boot, have multiple users load their designated apps upon startup. Is that possible? Can I have Windows 10 log in to multiple users upon startup to have their respective applications load and run?

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Outlook Auto-login When Boot PC

Aug 12, 2015

Win 10 (or Edge) is automatically  logging me in to my Outlook/Hotmail account when I boot the PC. I do NOT want to be auto-logged in… how can I change this behavior.

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Unable To Login To Boot Command Prompt

Feb 10, 2016

I have just used the SHIFT-Restart option to activate the Windows 10 Troubleshooting and tried to open a command prompt. It asked for a password. I entered my password but was told it was incorrect.

I booted normally using the PIN I normally use, and went through Settings | Accounts | Sign-in options | Change to change my password. In the 'Old password' box I used the same password that had just failed to get me into the boot command prompt and it allowed me to change the password. It said I had successfully changed my password.

If I use SHIFT-Restart again, I still cannot get into the command prompt using the new password.

Am I dealing with two separate passwords here? If so, how do I change the one associated with the boot command prompt?

Note that when trying to boot to the command prompt, the displayed use name appears to be correct - i.e. it is the same one listed when I use my PIN to boot normally.

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Stuck In Safe Boot - No Network / Cannot Login

Jan 31, 2016

So I started my pc today and my window search didn't work anymore, just blank no results and everything felt very slow. so i restarted into safe mode without network and now it restarted asking for my windows login which is linked to my email. But i have no network so its not logging in. i have tried f8 when restarting but don't get any options to choose which boot mode you want as you could in windows 7.

I am trying to create usb windows 10 recover/install on my other laptop but its failing.

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Mouse Cursor Is Invisible On Boot Menu GUI

Dec 2, 2015

Its invisible when on the graphical metro boot menu... It only recently got like this.. How can I fix?

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Performance :: BSOD Upon Trying To Login - Just Upgraded

Nov 10, 2015

So, as the title suggests, I have just upgraded my Desktop PC to Windows 10 as I was under the impression that the Free Upgrade would expire soon (I have since learned it expires June of next year, GG me).

I completed the upgrade 5 days ago, took about an hour and forty minutes to fully upgrade. It takes me to the log in screen and I type in the password and It just sort of...sits there. Any time I type in the password or click on anything other than the options on the login screen and the screen fades into white as it becomes unresponsive, then few seconds afterwords the screen turns black and then after another 3-4 seconds, my PC reboots as if the power has been turned off.

I don't really know much of the Specs of my PC, as that's never really mattered to me before. I know the Model is an HP Pavilion p6000 and I have own it since 2010. I'm not sure if my PC is too old to handle Win 10. I know before the upgrade I had 280 Gigs of memory left out of 450, so it shouldn't be a memory issue.

I tried submitting this problem to r/Windows10 and they suggested I try and boot the computer in Safe Mode...I honestly didn't know what Safe Mode was so I was lead here, to the Forum. I've tried obtaining Safe mode by turning it on/off twice in a row to trigger the auto repair and it took me to thing screen.

[URL] ...

I tried clicking on the "US" option...and my mouse wouldn't show up. So, the point is, for whatever reason I can't log in to my PC now.

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BSOD :: Cannot Login To Microsoft Account

Aug 11, 2015

I upgraded my win7 to win10 and after that i tried to start cortana. It asked to login to my Microsoft account, but i could not, because a small gray window popped up and after 5 seconds its gone ( I think it must be the "login panel" ). I tried to login different ways, at the account settings, at the xbox and also at the store but did always the same thing.

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BSOD :: Windows Login Does Not Recognize The Password

Feb 21, 2016

I recently loaded the free windows 10 upgrade. Our family was not happy with it at all because it would freeze all the time. Any time we tried to print anything out of any program it would freeze. We tried some of the repairs and they would work temporarily or not at all. I don't care to spend a bunch of time debugging it. So I decided to go back to Windows 7. I let it do everything last night to revert back and just tried to log in and it doesn't recognize the password . i know I'm entering it correctly. I don't have a password reset disk or USB drive and I need my computer back.

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BSOD :: After Restarting Can Only Reach First Login Screen Without Cursor

Dec 6, 2015

After restarting windows 10 its only reach the first log-in screen without curser and I can't get further. 

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Accounts :: How To Disable Auto Login Last User / Black Screen At Boot

Dec 24, 2015

Alright so for some reason ever since I've "upgraded" to Windows 10 from Windows 8.1 I've been having numerous issues with my computer taking a very long time to boot and I've noticed it is logging me in sometimes without asking me for my password at boot. I really want to stop the black screens as waiting 5-10 minutes every time I turn my computer on is annoying. Also I don't see why it would log me in without prompting for my password as why else would I have a logon password?

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