BSOD :: After Restarting Can Only Reach First Login Screen Without Cursor

Dec 6, 2015

After restarting windows 10 its only reach the first log-in screen without curser and I can't get further. 

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Can't Even Reach Login Screen

Oct 3, 2015

So today after updating my Windows 7 laptop to Windows 10 everything was fine I managed to open the Windows 10 desktop and then it said that is has to update the Windows.I left it to update and when I returned I found a blue error screen saying "Windows encountered a problem and needs to restart".And now when I boot the PC it keeps on restarting and can't even reach login screen.The Windows is genuine it was preloaded on the laptop when I bought it and also I don't mind losing my data I just want to fix the laptop.I don't have a disc to use for repair and even don't know how to repair. system thread exception not handled athwbx.sys is the error and I can boot in Safe mode.

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Laptop Won't Reach Login Screen

Dec 16, 2015

I did a clean install on the Nvidia Drivers (Optimus Technology is On) and restarted the Laptop, Then I installed the drivers and restarted again. After the second restart, the Laptop stopped getting to the login screen, it just keeps showing the loading circle from the mouse. And after lots of time it will stop spinning the circle and will just have the mouse cursor on screen. It stays like that forever.

Alienware 17 R1
Processor: i7-4700MQ
GPU: GTX 780M

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Installation :: Black Screen Of Doom But Booted To Login Screen (no Cursor Just Blank)

Jan 18, 2016

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.

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Black Screen With Cursor After Login Or Log Out?

Dec 28, 2015

Whenever I log in, or out, there's a black screen with a cursor that can't move...

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Installation :: Black Screen Without Cursor After Login?

Aug 7, 2015

So i tried updating my computer from windows 8 to 10 and last night and it froze at 75% and configuration settings 1%, i let it sit there all night but it still was at 75%. I had read that people where having the same problem and that itll revert to windows 8.1 after you reset it so i did. To my surprise it booted as windows 10 and allowed me to log in but after i logged in my computer black screened without a cursor. I reset it several times but the same problem kept occuring.

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Black Screen Before Login - Can Only See Mouse Cursor

Aug 3, 2015

I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen.

After the Windows loading logo, the screen stays black for about 60-80 seconds (and all I can see is the mouse cursor). After 60-80 seconds, the login screen pops up and everything works fine and I can login.

I already tried the following:

- Updated NVIDIA drivers
- Completely removed NVIDIA drivers to see if it was a drivers problem
- Booted into safe mode, still happens
- Checked event viewer, nothing weird in the logs
- Made the PCIE slot the default slot for the primary monitor in the BIOS
- Ran the sfc /scannow command, no violations found
- Ran all Windows updates
- Took a look at the services and startup processes, nothing weird here
- Turned fast boot off/on, no change
- Full Malwarebytes scan, no infections found

I ran a xbootmgr trace log, here's the summary XML file: processSummary numProces - Pastebin.com

I'd like to keep the fresh installation option as a last resort.

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Installation :: Black Screen With Cursor After Install And First Login

Oct 15, 2015

Just upgraded my bro-in-law's HP Pavilion desktop from 8.1 to 10. It's got an AMD processor, but I don't know which one exactly...probably one of the lower level ones. It was a refurb from Fry's, purchased a couple of months ago. It was running 8.1 just fine.

The upgrade process to win 10 went smoothly, got the pretty picture and the standard login screen, entered login info and got a series of messages welcoming me to win 10 and that the system was being configured. Then a message that said the install was "taking a bit longer than usual" and to wait a while longer. Stayed on this for about 10 minutes, and then screen went black with a cursor. And it's been that way for the past two hours. Just leaving it for now hoping it will magically come up with the win 10 desktop, but so far no love.

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Black Screen With Cursor After Login - Ctrl Alt Del (Task Manager) Won't Work

Jul 29, 2015

I had Win 8.1 started 2h ago updating to Win 10. After update log in(first log in) was really long, but that is no problem. The problem is after the log in only black screen and cursors appears. I tried ctrl+alt+delete it works but wen i click on task manager it sends me back with message. Task Manager Stopped Responding.

I tried Restart,Safe Mode with internet connection,Safe Mode(it fails even in safe mode). I will now even try delete all my personal documents and setting maybe that will work (clean install). *Clean install worked* (hour 2 later)

Upgrading now video card driver i guess different drivers because diff. OS and DirectX( DirectX 12 i think ). But with clean installed Win 10 did not activated by it self (6 hours later). Went to activated manually by press of a button but failed for some reason have to now wait for tomorrow to talk to microsoft people.

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BSOD :: Constant Blue Screen Error And Restarting Loop

Feb 10, 2016

I recently purchased an intel NUC6i5SYH kit PC and fitted it with the following RAM and HDD.

Samsung 500GB 850 EVO M.2 SSD: Amazon.co.uk: Computers Accessories

HyperX Impact 16 GB 2133 MHz DDR4 SODIMM Memory Kit (2 x 8 GB): Amazon.co.uk: Computers Accessories

I installed a copy of windows 8 that I owned and then upgraded it to windows 10. It was working fine for a couple of weeks, and suddenly it had and error and is stuck rebooting itself with a blue screen error.

The error appears to be different every time but the ones I have seen repeated are "WHEA_UNCORRECTABLE_ERROR" and "MACHINE_CHECK_EXCEPTION".

I can get into the BIOS and that's about it. I can't find a way to boot into safe mode and when I try and install a fresh copy of windows 10 via USB created from microsoft i still get a blue screen error after a couple of seconds.

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Chrome Edge Or Firefox And IE All Can't Reach Certain Webpages But Can Reach Some

Aug 10, 2015

after upgrading my laptop to Windows 10 I am unable to access specific webpages. Some examples are Amazon.com, Chase.com, Cox.com. I've tried updating the network adapters, setting the DNS properties for ipv4 to manual DNS with 8.8.8.8 and alt DNS 8.8.8.4, I've tried using a windows repair to scan for issues with the registry, I've tried disabling admin approval, firewalls, and antivirus.

I'm at a loss as to why only a select few of websites I can't reach. I live with 4 roommates who each have laptops and are able to access all the mentioned websites no problem using chrome, IE, and Safari. We can all also use our smartphones to access these websites using the same wifi as my laptop with no issues.

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BSOD :: Multiple Errors And Black Screen With Cursor On Start Up

Oct 2, 2015

I know it says to install and run the program in the sticky but i can't get into windows

PC has been running fine until recently. I have been getting occasional random BSOD errors over the last few days which I didn't think much about, but today I started getting a lot of them, occurring a few minutes after boot. After a few restarts I then started getting a black screen with cursor when the login screen should appear. The jingle still sounds. Some of the BSOD errors I wrote down.

Bad pool header

PFN corrupt

Memory management

0xc000021a

The black screen will not respond to CTRL ALT DEL etc. I tried following steps on some posts to enter password blind by pressing space /ctrl but this does not work for me. The screen stays on indefinitely.

I have also tried chkdsk on C drive. No errors. I tried system restore, but it says I have no checkpoints. I thought I did have it switched on but I guess not.

I tried start up repair but it says it cannot fix the problem. I don't have a system image either (I know, I'm a fool). I tried safe mode and low res mode. Same black screen just with a larger cursor.

Apart from reinstalling windows again, i can't think of any other things to try.

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BSOD :: Stuck On Black Screen Large Cursor Arrow And Windows Will Not Load

Jan 7, 2016

I recently started getting a black screen when trying to turn on my laptop, a Sony Vaio running Windows 10. I am unable to download the DM log collector tool since I cannot use my computer at all. It stays on the black screen even if I let it sit for hours. It's possible that I backed up a Windows 10 file when originally upgrading from WIN7 but I'm not sure and if so, it would be on an external hard drive.

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BSOD :: Black Screen With Blinking Cursor Bar Before Booting Into Window Just After BIOS Page

Nov 8, 2015

I recently upgraded to window 10 from window 7 with iso file. I didn't had internet access then, but my window run successfully. Later, when i tried to attach another display with Laptop it did not detect it. So, i installed the windows updates. But after installing i was unable to boot into windows. A black screen with blinking cursor appears right after the Dell Logo. I am only able to go into bios setup by pressing F2, no safe mode option. I tried making a bootable Pen drive for repair but even it wasn't detected. I already change the boot priority in bios menu. Therefore i am unable to fresh install the window as laptop cd drive is not functioning from quite some time.

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Booting Loop After Blue Screen - Shutting Down Before Reach BIOS

Mar 5, 2016

Booting loop, shutting down before you can reach the bios. Originally a response on this topic: [URL] .....

I have the same Problem here with my gigabyte z97 hd3 v2 motherboard in my PC. I had this problem one time before, then I tested everything 'literately everything' and I was done with it after a week of testing. I did put everything together and turned it on.... It Worked ! but how ??? I don't know.

[URL] ....

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Can't Login Anymore - Box Is Greyed Out And No Cursor

Sep 17, 2015

I can't do anything about it anymore because I can't even get past the blue login screen. This all happened when I decided I was going to download a game I used to play called Mabibogi, silly me, I should have checked if it was Windows 10 compatible, it's not. So now when I try to login, the bar to enter my password is greyed out, as well as the switch user and shut down buttons, I used to have a cursor showing up, and I have a Dell Inspiron 620.

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BSOD :: When Restarting Computer Or Updating WiFi Drivers

Oct 8, 2015

Tried a few different things to try and resolve this issue and it is just bugging me. The system is running fine it just crashes when I try to restart my computer. I only notice I had a fault because when I shut my computer down the monitor goes blank but the computer light is still on and running and it doesnt fully shut down. The error also pops up when I try to update/remove drivers for my networking device

The error I get is: SYSTEM_SERVICE_EXCEPTION(tcpip.sys)

I have updated all drivers via slimdrivers, only issue I am having seems to be with my Wireless Device
When downloading software from suppliers site it fails to install

I have tested the system memory, disk checker and all appears to be fine

I have attached some System Logs from Event Viewer as well as MSInfo & MEMORY.DMP

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BSOD :: PC Restarting / Shuts Down - Event Viewer Shows KP-41

Sep 5, 2015

diagnose the kernel power event id 41 error I've been receiving. Upgraded to Win 10 on day 1 of launch 7/29 which the Event Viewer tells me was the date of my very first kernel power related crash.

I've updated most of my drivers by now and while the crashes are now less frequent, still occurring about once a day

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BSOD :: DPC Watchdog Violation When Restarting To Apply Updates

Nov 21, 2015

MERCURY-21_11_2015_212413_28.zip

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BSOD :: Latest Updates Failed And Machine Looping In Restarting State?

Sep 10, 2015

Date: 10th September 2015. Machine working fine under windows 10 for over a month. Checked to see what Microsoft updates after doing a Microsoft Defender full scan and everything ok. It seemed from settings->check for updates that there were a number of updates that required the machine to download and restart. Decided to update immediately and did the same on a dell laptop and Linx 10 tablet all running windows 10. All machines did update and restarted fine, except my main laptop - Toshiba Satellite S55t-A5334 did not recover after the update and is now continuously in "Restarting" loop. Tried powering up and down and trying to force it to reset into some sort of safe mode. how I can get it into state that will allow me to go back to the last known working state as I'm fairly sure this is an update that is not compatible with the hardware. 

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BSOD :: Computer Is Constantly Crashing And Restarting - System Thread Exception Not Handled

Mar 5, 2016

My computer was just fine and today I turn on my computer and a blue screen says "your pc ran into a problem. We'll restart for you. Error: system thread exception not handled"

How do I fix this and get my computer back? I don't even know how to get into safe mode.

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Gray Screen When Restarting Or Shutting Down

Dec 19, 2015

I noticed after I downloaded the most recent updates and I disabled the Windows background on the sign-in screen I now have a dull grey screen when shutting down or restarting? When it says restarting or shutting down or when I'm signing in the background is blue, but in between a weird grey screen shows up?

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Lumia 535 Only Restarting To Blue Screen Only When Plugged In

Jul 11, 2015

yesterday i updated windows to latest preview.. install got struck in the middle and then after few hours it suddenly completed.

then it asked to restart as usual, but didnt complete the process. it went to blue screen.

now it only restarting to bluescreen only i plugged in.. no response.. cant even hard reset.

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Customization :: Change Colour Of Log Off / Shutdown / Restarting Screen?

Sep 8, 2015

As the title says, i want the log off screen colour to be different to my accent colour.

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Computer Needs To Restart And Then Goes Into Loop Of Restarting From Blue Screen

Feb 28, 2016

On start up I get the computer needs to restart and then goes into the loop of restarting from a blue screen, I can get F2 which is the Bios screen but thats all, I can see reboot on this but do not have anything to reboot with as I upgraded from win 7.

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No Cursor On Screen / Clt Alt Del Not Working / Just Blank Screen No HDD Movement

Aug 7, 2015

Have the above laptop and when trying to upgrade from Windows 10 I get the dreaded black screen problem.I get to 85% after I few reboots and it hangs at that point. No cursor on screen,clt alt del not working nothing,just blank screen no hdd movement. I tried plugging laptop into TV by hdmi still no screen. Power of laptop and previous version of windows reinstalled.

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