BSOD :: Blue Screen On Returning From Sleep Mode - Toshiba Laptop

Aug 30, 2015

I have a new Toshiba C55-C5241 Laptop, which came pre-loaded with Windows 10. (See Specs)

I clean installed Windows 10 last weekend. All went very well. I just started loading programs this weekend.

I started noticing the blue screen stops yesterday. These happen coming out of Sleep. I probably never would have noticed these before because I was not leaving the machine alone long enough for it to go into Sleep. So unfortunately I do not know when the behavior started - from the beginning or after some software installation.

Here are my reports: SCULLY-Sun_08_30_2015__64736_97.zip

Blue screens are mostly "Kernal Data Inpage Error" and the more serious "Critical Process Died", both I understand to be processor related.

I did not have the presence of mind to test or check any of this early on. But I do have images of the original factory installation and of the fresh, clean install (before any customization or software installs). I do not believe that I ever tried Sleep Mode on the original factory installation.

The stops happen very consistently when on battery power, less so when plugged in. For a while I thought they did not occur when plugged in - this was not the case. They seem to be more consistent when manually going into sleep, not so much when it goes into sleep from Power Settings.

All of the drivers in the clean install were the same as the drivers in the factory installation (at the time I finished). I did not turn off automatic driver update for a few days. I will check the driver list for changes later.

Software installed (in order) : Avast!, Firefox, Office 2010 (H&S), Nitro Reader, VLC (64 bit), Handy Address Book (a prog I've been using for years), Malwarebytes, CCleaner (never run), and Winamp. I am thinking of restoring the clean install image today (start over). Just to see if the behavior started then.

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