BSOD Constant Crashing On Gaming PC
Feb 4, 2016
My son has a new gaming pc since Christmas and we are getting lots of crashes with error messages. Usually BSOD.
I have looked online and it is stating that they are usually driver related.
I have copied the minidump files into dropbox [URL] ....
Specs as follows:
i7
GTX 980 Ti PNY graphics card
original windows key installation
We are having a couple of crashes per day
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Oct 12, 2015
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DESKTOP-KVLBQ1F-16-11-2015_233932_96.zipDESKTOP-KVLBQ1F-16-11-2015_233932_96.zip
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debug-LUCK-PC-Thu_12_10_2015_172655_79.zip
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My PC is crashing nearly every 30min but Bluescreen view has only showed a problem with an USB driver which I already updated and now Bluescreen view doesn't log anymore Bluescreens but my System is still crashing.
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I would have posted a log but when i go to event viewer it says the crash dumps been deleted due to lack of space.
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe000402c9028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:WINDOWSMEMORY.DMP. Report Id: 14c3a8a0-930a-4b8e-bd5c-6e245fe74fda.
That's all I can seem to find...
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Nov 12, 2015
As of lately, my computer will crash randomly while playing mostly graphically intensive games. I can do normal things on my PC all day long and play low end games with pretty much no problem. As soon as I play GTA 5, BF4, or something of that graphic capability the application will crash. Sometimes within a few minutes, but mostly within a 15-30 min period.
Quite frequently, the Runescape Client (queue jokes) window will randomly close too. I kind of feel like this is the same issue going on. However, with this being much less graphically intense, it happens less frequently or takes longer for a crash to occur.
99% of the time I get the same 0xC0000005 error (means the program has attempted to access memory that it shouldn't. ), on rare occasions it will BSOD with a 1A MEMORY_MANAGEMENT error or a 4E PFN_LIST_CORRUPT.
This has become extremely annoying and I don't quite know where to pinpoint the problem, and all of these seem to be memory related issues. Due to the fact that it mostly happens with graphically intense games, I want to point my finger at my video card.
I thought about stress testing my video card to see if it will crash again. I don't really know how to strictly test the memory of a video card, but that was my best guess. Below are the troubleshooting tips I have tried, as well as links to pictures from Event Viewer, Bluescreenview, and debug reports from WinDBG for the 1A and 4E errors are attached.
Troubleshooting steps I have done are:
Tried reverting back to the last "most stable" driver for my GPU (Clean Install)Updated video drivers to the latest version (Clean install)Checked my SSD for errors using software from the vendor (Don't believe this is an issue because two games are on different disks, and the same thing happens)Checked my RAM with memtest86 for 24 hours (Did this twice now)Scanned for malware, no threats foundUsed CCleaner to clean crap off of my computerEnsured Windows was fully up-to-date with the latest critical and optional patches.
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Jan 23, 2016
I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3. It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.
I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11
I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.
I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.
Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.
Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip
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