BSOD :: Crash And Reboot Randomly
Nov 13, 2015
I have a gaming PC that I built about 18 months ago that runs like a tank except for this occasional lockup I get. It locks up entirely and then reboots shortly after. It's only been doing this for the past few weeks and I get no BSOD. Today I checked the event viewer and saw that it saved a memory. dmp file with more info but after trying everything I can not get windb to open the dmp file due to symbol errors. This board has a killer Ethernet adapter with garbage drivers that I think are my issue. The only issues I've had with this system over the past year have all been related to the killer Ethernet drivers. The system hang usually happens when I'm in a download client or leave something downloading for an extended time.
Gigabyte G1 Sniper Z87
i5-4670k
8gb corsair ram
2 X gtx 970's
2 Crucial SSDs
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Jan 17, 2016
I don't have much knowledge about computer at all so I don't know what to do. Ever since I got my PC a year ago it have always been crashing randomly and very constantly with various different error code. (Since I lost the receipt I was unable to return it)
So after I learn about blue screen viewer I was able to get a list of recent crash. which I attach above. I try to google the error code but I dont really understand what I needed to do.
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Sep 9, 2015
My Win10 computer is crashing predominantly when watching Twitch.tv (flash). The crash involves the screen freezing and any audio currently occuring, looping, and then the pc will reboot itself. There is no BSOD.
The crashes only seem to happen playing online video media but don't immediately appear to have an immediate trigger. Mostly they were happening when I had a fullscreen application (game) running on 1 screen and a chrome window open on the 2nd monitor with a twitch stream playing. However the crashes have happened without a fullscreen app running and just browsing the web or local files with Twitch/youtube running. If I notice a more specific trigger I will post it.
It wont crash with media playing from file.
This started happening 4 or 5 days ago and have been using Win 10 for around a month or more.
My first reaction was to try reinstalling audio (asus xonar d2x) and video (nvidia) drivers. The crashes still occured.
I tried reinstalling chrome, thinking perhaps there was a problem with the inbuilt flash codec. Crashes still occured.
I performed a "reset" on the Windows 10 install today, thinking it was probably a deeper problem and a "fresh" os install would work. After reinstalling drivers and programs I have had another identical crash to before the os "reset".
Ps. since the "reset" of the Win 10 OS I have had 1 crash and it did not produce a minidump file because there was no BSOD/error message.
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Dec 17, 2015
This is a machine I built from scratch about six months ago. Upgraded to Windows 10 about two months ago. I keep getting very random crashes, sometimes once a week, some times more. Yesterday it happened twice.
It seems to only happen when the computer is unattended for a while. I'll have it on overnight and in the morning I have a black screen, sometimes with only the mouse cursor present.
As kind of a side issue, when turn it off then reboot, I have to hit F2 to get into the ASUS BIOS. Somehow the BIOS seems to change on it's own and drops the Patriot Blaze SSD from the boot path, so I have to hit F8, highlight Patriot Blaze, then it boots normally. In the past, I thought I fixed this boot issue by flashing the latest BIOS. It worked for a while and boots off the SSD, then after a week or two suddenly the SSD is dropped from the boot path.
There weren't any minidump files, so I am attaching the text of the Windows MEMORY file, which I got using Windows WinDbg (X64).
MEMORY.zipSAM-Thu_12_17_2015__64013_26.zip
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Sep 12, 2015
I am running a 15.6" Dell Inspiron Laptop that originally came with Windows 8.1. I upgraded to Windows 10 around the first or second week of August. I had no problems for about 3 or 3 and a half weeks, up until about this past Tuesday (9/8/15). That day, I got the infamous memory management error blue screen, after which it reset and all was well...or so I thought. Within six hours, it randomly shut down and restarted itself while I was working on a paper in Word. Later that same day, it rebooted itself AGAIN!!! While it only did that twice, it continually closed out of apps that I was in the middle of using without giving me the opportunity to save whatever I was doing.
I read a couple of places that said people were able to get rid of all of these problems by simply downgrading back to their previous versions of windows, so I tried to go back to 8.1. I began the process of the downgrade, and left it. When I returned a few minutes later, it was trying to reboot in 8.1, but I instead was getting a blue screen saying that windows had encountered a problem and needed to restart...but when it restarted all i would get is another blue screen telling me to either reset again or select an advanced recovery option.
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Nov 20, 2015
My issue doesn't really happen while playing games. It happened once while I was in a game. I simply spend more time not playing games, so imo it makes sense that this crash happens while I'm not playing games. I don't know.
The primary display goes solid green and the secondary screen goes black. The audio - if playing - repeats the last few miliseconds of whatever was playing just before the screen changed.
e: I guess I should mention that this doesn't happen very frequently. Usually once every few days. The quickest it's been to repeat itself was when it happened two days in a row, but after that it didn't happen again until a few days later.
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Nov 23, 2015
I have recently had a crash dump file appear in c:windowsminidump.
I am uploading it here, for those who may wish to review it. However, I cannot specify what the cause of this problem may have been.
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Feb 10, 2016
I have been trying to play xcom 2 for the past week and every time during the first 10-30 minutes the game crashes along with the pc and I get a red screen with no text. I have to manually turn off my computer and my pc creates a dump file. This has happened every time except twice when I was able to play the game for over 2 hours straight. My pc was playing games fine, it's just xcom 2 right now. I uploaded my dump files, they are all from when my pc crashed from playing xcom 2 and the first three were red screen crashes the last one was a bsod. I am going to lost everything I have done and checked so far.
-I have turned off just about all of the extra graphical settings there are in the options menu, I even lowered the settings of the game even though my ps specs can handle the game on max settings.
-I tried to validate game files through steam.
-I tried to play in windowed mode and turned off antivirus
-I ran memtest86 (the newest version) for several hours with zero errors and 7 passes.
-I ran stress tests on my cpu and gpu, again no problems there, and if my power supply was able to support my gpu through furmark that means it should isn't faulty correct?
-I ran driver verifier for several hours, no crash.
-I am pretty sure all of my drivers are up to date, should I download driver booster or another software to check that?
Have you heard of these red screen crashes from other people and xcom 2 since it is a new game and it could just have problems? Also windows 10 might be to blame, but there's nothing I can do about that.
Do my dump files say what is causing the crashes?
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Jan 20, 2016
My computer started to crash every X random minutes,It started yesterday. I didn't install or uninstall anything.Using "Who crashed", it claims that something is wrong with my Intel Gigabit Ethernet card. I've update it to the latest available from Intel, but the problem persists.
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Jan 14, 2016
Whenever I exit Star Wars: The Old Republic, my computer crashes, and I get a BSOD with the win32kbase.sys error. I've tried exiting directly from the game, from the start screen, and even force closing through the task manager. It crashes every time without fail. It doesn't crash at all while playing the game, even playing for 4 hours. Just when I exit the game.
I've switched my AV from Bitdefender to Norton, to see if that is the problem. I've uninstalled the Nvidia drivers (with the uninstall tool), then reinstalled the newest. It still crashes.I have to hold the power button to get it off the BSOD, then restart. None of my other games have caused this (that I've encountered).
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Feb 9, 2016
I was in desktop watching video and uploading video to internet. and my computer just BSODS me with the error IRQL Not Less or Equal.
System spec :
i5 3570k 4.1ghz asus auto tuned
corsairh100
Sabertooth Z77
sli 980tis
1000hx power supply
2x8 corsair vengeance 1600mhz
Samsung 840evo 250gb SSD
western digital black 1TB
very old Samsung drive 230gb
standard usb hub connected to 3.0 with connections.
standard keyboard
evga torq x10
blue yeti microphone.
Kodak camera
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Jan 18, 2016
Ok . I am getting random system lockups, can happen anytime. Sometimes using when using chrome or just on desktop. Happens most often when windows is on login screen, or sometime right before windows loads. Playing any game I have will cause crash to desktop. Crash time varies from game loading screen to playing game for a few minutes.
So far I have reinstalled windows 3 times. I have replaced motherboard because it crashed during bios update, thus ruining mobo, tried different power supply also. After installing windows I have installed latest drivers that I could find, didnt seem to make any difference from the drivers that were loaded when windows was first installed. I did notice that after I installed pc matic I got constant BSOD, So I uninstalled it. fewer BSOD But still have lockups and game crashes.
I have ran memtest for 24 hours with no errors, also ran tests on ssd and hdd drives with no errors.
AMD fx9370
asus m5a99fx pro 2.0
16 gb ram
Amd radeon R9 200
sandisk 120gb ssd
toshiba 2Tb drive
LG dvd drive
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Dec 28, 2015
I recently did a clean install to get Windows 10, but I'm getting two issues atm. The major one is a freeze crash where the computer will freeze, and the have the audio go really slow, robotic or at other times it will stutter/repeat. Sometimes the screen will also go black. It started happening around once per a day after I installed Windows 10. The only way to get out of it is to restart the computer, but when I restart it, the computer doesn't get past the windows loading screen. But on the 2nd restart after manually pressing the power button, it finally goes back to normal and boots up properly. It's happened around 4-5 times already since I installed Windows 10 a week ago.
The second issue might be related but around once a day, my screen turns black and I get a notification that Nvidia driver (model #) has stopped responding and has recovered. It's really quick and lasts only 3-5 seconds, so its not that annoying. This is a issue that I've had for a while even back in Windows 7. I always update the drivers for the GTX 660 Ti using Geforce Experience from Nvidia, but it never solves the issue.
I did get 1-2 BSODs since installing Windows 10, but I'm not sure if they are related.In the dump file, there is information that says the BSOD error is a "VIDEO_SCHEDULER_INTERNAL_ERROR (199)" with the driver reporting a invalid fence ID. I looked it up online and I tried a solution, but it didn't work. I'm a bit stuck on what to do next. I also forgot to mention that if I press the sleep key on my keyboard and later awake from it, windows tends to slowly crash and eventually BSOD. By slowly, I mean that the taskbar starts to disappear as well as the start menu, but I can still use my programs such as Chrome to a limited degree, which is quite weird.
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Oct 2, 2015
I have recently completed a new home build with the following specs:
Processor: i7-6700k
Motherboard: Gigabyte GA Z170X Gaming GT
Memory: Corsair Vengence LPX DDR4, 2666
GPU: Sapphire Radeon R9 Fury
SSD: Intel 750 Series, 1.2 TB
PSU: Corsair RM Series 750 Watt
Case: Corsair Carbide Series Air 540
OS: Windows 10 Home
The build went fairly well and the computer seems rather stable (and very, very quiet). But the main problem I am having is that after the computer wakes up from sleep mode, it crashes a few seconds later and re-boots. The event log will be riddled with entries upon reboot, but one critical event in particular catches my attention:
Event ID: 41, Kernel-Power
There are also a number of Errors that show up; not sure if they are normal or not but I suspect errors should not typically occur. I've updated all of my device drives but that didn't really seem to solve the issue. I also tried changing the power settings and un-selecting "Fast Startup" as per a recommendation I read on a different forum but that had no effect. To prevent the system crash, I've simply been shutting down my computer after I am done using it which isn't a bad thing, but I'd like to have the option of using sleep mode.
Also, for what it's worth, I remember having a bitch of a time with sleep mode with RAID 0 on my old computer, so perhaps Windows does not yet adequately support "sleep mode" with PCI-E controllers.
DESKTOP-89LL87T-Fri_10_02_2015_172700_76.zip
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Oct 9, 2015
Every time I try to join a wifi network, my computer crash within a few seconds. It says "system service exception" igdkmd64.sys in the bsod. So I just cant connect to the internet anymore.. im on my phone right now.
Windows 10 from win7
Intel core i7-3610qm
Intel centrino wireless-n 2230
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Sep 25, 2015
My Windows 10 Machine has gone into a freezing state tre times today. And I have to do a Hard shutdown to get it back up.
I taught to my self 2 times is a coincidence and 3 is a pattern!. The thing is, I haven't installed or updated anything on it for the past few days.
Ive attached all the log files ....
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Feb 10, 2016
[ATTACH]62826[/ATTACH ]2nd.txt3rd.txt4th.txt
Here are the .txt files that shows the errors idk what they mean though.
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Aug 17, 2015
I am experiencing a consistent issue with Windows 10 where the computer runs okay, but then it suddenly freezes where I cannot do a thing. So I am not able to save my work or project I am working and lose all my data that I was working on. I then have to reboot the system to get Windows operational once again.
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Feb 10, 2016
my computer has been blue screening recently when I'm not even touching the computer. So I decided to check my memory with memtest86+ and it popped up with a lot of errors. So I went into the BIOS and set my CPU overclock back to stock and it stopped blue screening. But what I don't get is how my CPU overclock is affecting my memory. So I have attached my minidumps just to see if there is anything else I could do.
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Jan 15, 2016
so I bought and upgraded to windows 10 today. All day long, at random intervals, I have a CMD window opening up and closing itself almost instantly with about 6 lines of text.
Unfortunately it happens so fast that I can't catch a glimpse of what it's really doing. Are there any methods of disabling CMD from being launched(i doubt it but hey) or is there any way to figure out which process is causing this? any log file I can check?
It's incredibly frustrating because it minimizes whatever I'm doing.
SPECS: [URL]
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Nov 3, 2015
I recently replaced the mobo and the CPU on this system. I am getting BSOD and/or the computer randomly freeze or restart on its own. I did run the computer in safe mode for a whole day and did not have any of the aforementioned issues.
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Oct 30, 2015
I get these random freezes since I've updated to Windows 10. Did not happen with Windows 7. Freezes are random and take about 10-15sec each time. Driver Verifier causes BSOD.
MiniDump from Driver Verifier: URL...
MSInfo saved file: URL...
find the problematic driver/cause?
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Aug 28, 2015
I have an ASUS Desktop PC M11AD Series computer with an Intel core i5. I am running windows 10 Home on my computer and ever since I got Windows 10, It has been randomly restarting. It will restart while doing simple tasks, like using Google Chrome, or using Skype. I have tried to monitor what apps cause the restarts, but it is extremely random. I upgraded my computer 2-3 weeks ago, and it is starting to get on my nerves. I have switched my browser to Microsoft Edge and it has been working fine.
When this occurs, my computer will freeze for about 5-10 seconds, and then it will to a regular restart. Sometimes when it boots back up it says "Windows is updating" and sometimes nothing. I have disabled auto updates on my computer and I just can't seem to find the problem. Sometimes it will freeze in chunks like 3 seconds, it works for 1 second and then 4 seconds and then restarts. My friend also has Windows 10, but his doesn't restart. I can't find out what build I'm on, and I upgraded when Windows said I could upgrade.
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Oct 23, 2015
Lately i have been getting a blue screen once everyday randomly they all have been saying IRQL_NOT_LESS_OR_EQUAL i have downloaded the thing in posting instructions and this is what it gave me...
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Jan 16, 2016
I just bought this laptop about two weeks ago. It came with windows 10 installed. But for the last week or so it has been crashing to BSOD about once a day. Nothing specifically seems to be triggering it just randomly happens.
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Mar 5, 2016
ASUS UX303LN user. Before 3 days, my laptop started refusing to wake up from sleep properly, instead it reboots from a clean state, It is as if I am pressing an invisible reset button that starts the computer from scratch.
The first time this occured, I managed to catch a glimpse of a BSOD with a sad face, followed by a restart (unfortunately I have not managed to note down the message). After that every time I do the same there is no BSOD, the laptop just shows the BIOS posting and then it loads Windows. Event Viewer shows the same Error 41 after every reboot. Note that before this problem started to occur, my laptop barely had to start from scratch (every time I was done with working I was just closing the lid, returning in a functioning environment) for a good 2 years. I had to reboot maybe once/twice a month for the necessary updates.
Some more info:
-After crashing, the computer does NOT generate a memory dump, no matter what. I know how to setup a memory dump, however for the last 50 crashes it does not. I have tried selecting minidump instead of automatic dump without a result (the last dump was 3 weeks back for another reason). Disabling automatic restart after crash does not work either.
-The problem started 2 days after receiving the notorious KB3140743 update (that came together with KB3139907). Uninstalling the first did not work, the second cannot be uninstalled.
-Trying to alleviate the problem, I thought of changing to hibernate instead of sleep when I close the lid/ the system goes idle. For that I had to reenable hibernation (powercfg /h on) which I had disabled because I have not used it. It worked ONCE, just the first time, every other time the result is the same as with sleeping (reboot and error 41). Enabling/disabling Hybrid Sleep did not work either)
-Windows memory diagnostics shows no errors, SMART also shows no errors for the SSD
What I have tried (and failed) so far:
-Reverting KB3140743
-Updating/reverting display drivers for the 2 GPUs (intel 4400/geforce 840m)
-Updating/reverting/completely disabling intel 7260 wifi/bluetooth drivers (which are known to be problematic)
-Changing network card's "keep device awake" options
-Updating intel DPTF drivers (after seeing that they post some not critical errors in the event viewer)
-Disabling Throttlestop (a tool to manage the CPU's behaviour)
-Changing power schemes
-Tinkering with different SSD options (indexing/virtual memory etc)
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