BSOD :: DVD Not Working After Installation

Aug 4, 2015

My DVD player is not working on either laptop since my Windows 10 installation.

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BSOD :: Map App Not Working

Jan 10, 2016

This is on a dell venue pro 11 tablet with windows 10 pro. I downloaded an offline map in settings, then map app would not load. When I click on map, it pop up for 3 seconds then gone. I tried run App troubleshooter.

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Installation :: Clean Installation - Tray Icons Not Working

Sep 30, 2015

I recently made a clean install of Windows 10. However when I reboot I noticed that the Wi-Fi tray icon wasn't showing any menu. I click it and nothing happened. No list was shown, the only way to connect was to go to This PC Configuration --- Internet & Networks --- Wi-Fi.

Wi-Fi tray icon, battery and volume don't work. I don't know what to do. I search about it and found something about resetting explorer.exe, I try that but didn't work.

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BSOD :: Start Menu Not Working

Aug 25, 2015

I upgraded to Windows 10 from 8.1 about two weeks ago. It worked fine for a few days then the problems began. When I click on the start menu button, I get a critical error message saying "the start menu isn't working; we'll try to fix it the next time you sign in."

I clicked the shut down button attached to the error message and shut the system down. I restarted and went to my desktop again. I tried the start menu button and received the same error message. I was able to log on to my son's desktop on the same computer. The start menu works on his desktop. I ran the SFC Scan and received the message that there weren't any integrity violations.

I then tried to revert back to Windows 8.1 from the settings menu. I received the following error message: WDF_Violation. It restarted my computer, but could not take Windows 10 off and put Windows 8.1 back on. Every day something new happens. Now I cannot shut the computer off. I use the power button and select shut down. It attempts to shut down but it brings me back to the login window. I can't get rid of Windows 10, can't get Windows 8.1 back. I'm stuck with a crippled Windows 10.

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BSOD :: Desktop 8.1 Computer Not Working At All

Aug 10, 2015

After down loading windows 10 once I'm past the sign in start page every thing is just flashing and the computer is totally unresponsive. It is impossible to access any programs. I can't even try to go back to 8.1 unless I can do something in the UEFI BIOS setting I'm totally sunk.
I must admit to being a little naive as I didn't realize windows 10 was an experimental program for enthusiasts only, being as the download symbol had appeared mysteriously on my monitor, and the tv is showing advertisements for windows 10 every hour, I assumed that I wasn't going to bugger up a 3 month old computer.; 

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BSOD :: PIN Not Working After Microsoft Password Update

Sep 11, 2015

I recently changed my microsoft password.After a reset, after entering the PIN, i was greeted with the message: " username or password is incorrect".I changed it to log on with my new password and it worked perfectly.

If i enter a different PIN: " the PIN is incorrect"

It is worth mentioning that i changed my PIN several times but with no result.

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BSOD :: Kernel Security Check Failure When Working In 3Ds Max

Oct 8, 2015

I just made a clean install of Windows 10 on my laptop, and I've been having a BSOD when working in 3ds Max 2016.

For now, it's only when closing the software after working on it. However, the reason I made the clean install was because it was happening every time I started the software, keeping me from working on it.

Following instructions on a website, I "opened the dump file" using windbg.exe, and it mentioned it was probably caused by "dxgmms2.sys" but I can't find any solutions online to this

I've uploaded the zip file....

I believe all my drivers are up to date, especially the graphics card's driver, which I just updated to a version that was released yesterday.

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BSOD :: USB Ports Not Working - Stuck At Lock Screen

Sep 15, 2015

Big gaming tower with ASUS MB, on-board sound, separate graphs card. I upgraded from Win7 to Win10 and everything went well for a day. Then my USB ports: 2's and 3's and my PS/2 ports too, went dead. Well, they have power but no communication. I figure I could reinstall an image of my Win7 and then roll back up to Win 10 but what is the matter is what I'm wondering.

I installed a fresh Win10 ISO on another drive in the box and that one works fine. The installation I rolled up to Win10 by invitation sticks on the Lock Screen and I can't enter anything at all. So, I can't get past the lock screen. All other USB devices have been disconnected except, at one point, a keyboard and then just a mouse, then just a keyboard on the PS/2. No joy. How to I can fix/hack/reinstall/etc the USB bus drivers? I think that would do it.

BTW, launching Safe Mode under my 7-to-10 conversion install makes the computer throw a "System Thread Exception Not Handled" error Wdf01000.sys Then it reboots automatically and I'm stuck back at the Lock Screen, well, unless I boot to the other Win10 OS on board, in which case I can boot to Safe Mode easily under that clean Win 10 install. That's just not getting me where I want to go. Might be time to just reinstall everything. Even the recent images I have are not what I really want. Win 10 was working so well for me on a Dell laptop I've been using since February. 

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BSOD :: Computer Will Just Freeze / Mouse Cursor And Keyboard Not Working

Jan 31, 2016

I have been getting random BSODs, sometimes they happened 3-4 times a day and sometimes I will not have one for 3-4 days. Also sometimes my computer will just freeze, mouse cursor and keyboard not working and I have to hard boot. Also some times when it freezes, a stutter/buzzing noise is head through my headphones. Attached is the files

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BSOD :: Critical Error - Start Menu And Cortana Aren't Working?

Sep 6, 2015

I get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in."

Now I can't access anything on my laptop.

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BSOD :: Critical Error - Start Menu And Cortana Aren't Working

Aug 10, 2015

That's what my husband's laptop says after signing in to Windows 10. He installed an upgrade to Windows 10 about a week ago, and no problems until yesterday - 8/9/2015. A window comes up saying "Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in." Then there is a button within that window that says, "Sign out now."

When he clicks on "Sign out now" his laptop restarts, shows the page with the date, he is able to clear that to the sign in page, he puts in his password, hits enter, and the same critical error shows again on his desktop. He is locked into this round robin. The toolbar doesn't load all the usual icons. He clicked on the google chrome icon on the desktop one of the times, and its homepage came up, but he was unable to use the page or to access the internet. At first he was able to click on something in the lower right corner and learned that he had internet access, but he still couldn't access the internet. Now that piece of information is unavailable to him.

When he right clicks on his desktop, the right-click window comes up as usual, but when he clicks on "display settings" for example, he gets another window that says, "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." However, the slide show of his photos he uses for his desktop display or background is working well. What can he do to fix his Start Menu? 

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BSOD :: During Installation Of Programs

Feb 23, 2016

So I started receiving BSOD's and crashes a week ago on computer wake up and bootup so I decided to update my drivers using IOBIT Driver Booster. However during the installation of the various drivers, I got a BSOD and when I restarted my synaptics trackpad no longer worked. I tried System restore, but each time it said it was unable to perform the operation. Following this I used Window's 10's 'Reset this PC' which basically uninstalled everything while leaving my docs and files untouched.

As I was reinstalling everything, I started getting BSOD's everywhere. (Gotten 4 today I think). Each time was during the installation of a program. And I think each time in the BSOD screen it had something to do with 'bcmpiedhd63.sys'. (I couldn't find anything online about this).

This is a relatively new PC, Dell XPS 15 9550, I7-6700HQ, GTX960M, 16GB Ram, 512 SSD.

So far, I've run Dell's system diagnostic on the hardware and it has found nothing. I've also done Malwarebytes and Hitman Pro scans and it has also been negative.

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BSOD :: New Installation - Screen Freezing

Dec 4, 2015

I get a new computer, but it keep getting BSOD when using it. Playing, surfing, installing stuff...

At any moment, with nothing in common between one or another.

The screen freezes a bit before getting the BSOD.

I tried a new installation but it keep happening.

Tried with different Drivers, taking off some usb devices...

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Installation :: Update Fails Around 80 - 90% And BSOD Shows Up

Aug 13, 2015

So I've been trying to update to WIN 10 a lot of times since it came out. Unfortunately the update fails around 80-90% and a BSOD shows up. The BSOD says something like Kernel Inpage Error. I've tried to update from Windows Update, the media creator tool and from the "Get Windows 10" program.

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BSOD :: System Freezes During Driver Installation

Jan 5, 2016

Having an annoying problem where when I try and install a software package for a device the system hard locks during the driver installation phase. No BSOD, simply freezes at the same point during the installation. Doesn't do it for every device I've installed its only done it for my Avermedia C985 capture card and now for a D-Link USB WIFI stick.

I had to manually install the drivers for the capture card through the device manager. The USB stick is harder because I cant get the software separately to the driver so can't complete the installation.

I've tried disabling driver verification but that didn't work.

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Installation :: Search Windows Not Working?

Aug 6, 2015

whenever I click on search windows nothing pops up I may have disabled it how can I enable it again?

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Installation :: Login Screen Not Working?

Jul 30, 2015

I get to the login screen that says "Hi there, welcome back!", and when I press the "Next" button the login screen takes a long time and I get a loading cursor. If I press anything after that, the computer restarts itself and the problem begins again. Due to this, I can't even access my computer.

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Installation :: Updates Not Working Every Few Days

Sep 19, 2015

Over the last 14 days Windows Update has failed to work, also when I check installed update there are non showing up.To get it to work again I have to use the Command Prompt in Administrator mode and run sfc /scannow and when that has completed run.DISM /Online /Cleanup-Image /RestoreHealth

After running these two commands I can then check for updates and see previously installed updates.how to get Updates to run correctly without having to run these two commands

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Installation :: Media Creation Tool Not Working

Dec 14, 2015

Trying to get the latest ISO with "Sp1 (I know its not called that)" already on there. I downloaded the media creation tool it errors out when selecting create a USB boot drive and when I download the ISO and try to burn that I get "Cannot read into from ISO file" - There is no where I can download a straight .ISO from Microsoft without going through this media creation tool !?

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Installation :: Taskbar And Menu Items Not Working

Aug 2, 2015

After an apparently smooth upgrade to Win 10 I realised the buttons on the taskbar don't lauch the programs anymore. Nor do the items on the start menu. The only few that work are the ones added by Win 10 such as Microsoft Edge, and inexplicably Skype and Viber.

I have detected a possible cause in the default application that opens .lnk files: there is no program associated. I have tried several ways (such as editing regedit, launching patches, etc.) to set the value to Iexplore.exe, but without success.

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Installation :: Download Complete But Still Shows Working On It

Aug 12, 2015

Afrer 2 days 4-5 times download failure this time download completed...

But when i click on"ok lets continue" button it shows"working on it" and nothing happening since hours

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Installation :: MS Wedge Mouse Not Working Since Update

Sep 17, 2015

This morning when I logged on my Surface Pro (1), my Micosoft Wedge mouse quit working after it finished installing a Win 10 update. The mouse shows up in Device Mgr/Bluetooth, and it says it is working properly, but it isn't. I've tried reinstalling the driver, and checking bluetooth settings but cannot find what the problem is.

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BSOD :: New Driver Installation - System Thread Exception Error

Nov 16, 2015

Finally got into safe mode through command prompt and was able to delete the driver from my Nvidia graphics card. Booted back up in normal mode and began the download for new driver. Then BSOD during installation.

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Installation :: Modern Setup Host Has Stopped Working

Sep 5, 2015

It gets thru part of the set up and I'm getting an error box that says Modern Setup Host has stopped working. I give up. I was hoping a repair would keep my app and docs, but I guess that option is not working. At some point I will do a clean install, if I can, I just don't have the patience to reinstall all my apps and stuff.

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Installation :: Asus Zenbook UX31E Not Working After Upgrade

Sep 24, 2015

Some weeks ago I upgraded my son's Zenbook. Initially it seemed to work fine. So I did a clean install. I can vaguely remember an odd miss start-up after the clean install.It seemed to work allright after that. Anyway my son skyped a couple of weeks ago to say it isn't working. Generally speaking, can I fresh install the original W7, it was home premium. I haven't a disk and wonder if there are any ISO's available at MS for download?

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Drivers/Hardware :: Ethernet Driver Not Working After Installation

Feb 23, 2016

So I tried to update from Windows 8 to 10 last week. That didn't work for me, so I had to format everything and install Windows 10 afterwards. At first neither W-LAN nor LAN would work. Then I un- & reinstalled the W-LAN driver so now everything's fine except for my ethernet connection.

- Adapter is enabled
- I have un- & reinstalled the driver multiple times (even tried compatability mode, since some sites state that the latest version for AR8161 only supports win 8)
- I was about a thousand times in the properties menu of the ethernet adapter

The full name of the adapter is "Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)"

I just ran diagnostics on the ethernet adapter and after trying to fix some network protocols Windows prompted me with this. So I tried to fix this by entering

Code:
Dism.exe /online /Cleanup-Image /StartComponentCleanup

Code:
sfc /scannow

Code:
Dism /Online /Cleanup-Image /RestoreHealth

Code:
sfc /scannow

In cmd which sadly didn't do the trick. Neither did entering

Code:
netsh int ip reset c:
esetlog.txt
in cmd (admin ofc) after editing the permissions for the "26" folder in HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Nsi/{eb004a00-9b1a-11d4-9123-0050047759bc}

So the group "everyone" has "full control".

I am still stuck here w/ the "One or more network protocols are missing on this computer" -problem.

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