Each time I click on the tile for the start menu a message comes up saying critical error and will try to restart going through the same process over and over. I am able to get online using my security password program but cannot use any menu options and cannot get into setting to restore .
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We are getting a message when we open our laptop.
cortona message critical error start menu and cortana are not working. We will try to fix it the next time you sign in.
Two screen shots are attached.
We had Windows 8 then we updated to Windows 10.
The message is not fixed but repeats each time I log in. This problem occurred shortly after upgrading from W7. It then recently corrected itself. Now it is doing it again.
View 1 RepliesI get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in."
Now I can't access anything on my laptop.
That's what my husband's laptop says after signing in to Windows 10. He installed an upgrade to Windows 10 about a week ago, and no problems until yesterday - 8/9/2015. A window comes up saying "Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in." Then there is a button within that window that says, "Sign out now."
When he clicks on "Sign out now" his laptop restarts, shows the page with the date, he is able to clear that to the sign in page, he puts in his password, hits enter, and the same critical error shows again on his desktop. He is locked into this round robin. The toolbar doesn't load all the usual icons. He clicked on the google chrome icon on the desktop one of the times, and its homepage came up, but he was unable to use the page or to access the internet. At first he was able to click on something in the lower right corner and learned that he had internet access, but he still couldn't access the internet. Now that piece of information is unavailable to him.
When he right clicks on his desktop, the right-click window comes up as usual, but when he clicks on "display settings" for example, he gets another window that says, "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." However, the slide show of his photos he uses for his desktop display or background is working well. What can he do to fix his Start Menu?
The start menu doesn't work (Critical Error: Your Start Menu Isn't Working. We'll try to fix it the next time you sign in.") Also not working are any of the start menu-related apps (weather, news, calculator, etc), Cortana and Edge Browser. Pretty much all the things that make Windows 10 so appealing don't work. We tried: runing "sfc /scannow", something with command prompt and Powershell, and another scan with "DSIM". Also tried logging in in Safe Mode and then restarting. BTW, the "sfc /scannow" did find errors and repaired them, but that didn't solve the problem. Go figure.
I really don't want to go back to Windows 8.1.
When I click the start icon in lower left corner, the critical error message appears. "Your Start Menu isn't working. We'll try to fix it the next time you sign in." Signing out and then in again does not solve the problem. Same message appears.
View 7 RepliesI started my PC and I don't had access to the Start menu, so I restarted explorer.exe is task manager. So it restarted but it doesn't worked. I signed out and signed in and I got that error message. I restarted my PC and the error was gone and now works, but I have a question. What was that?
View 4 RepliesFor the last 3 hours, I have tried several solutions to resolve this issue. My taskbar is accessible, my right-click functionality works. The Just Plain Ol' Restart Method. I tried two restarts and even a shutdown-and-restart, but received the same message.
First Method :
1. Opened a command prompt and tried sfc / scannow and then chkdsk c: /f
2. Nothing wrong was found.
3. A restart after that yielded the same result.
Second Method : Some Youtube hunting brought me a dism method. Again from the command prompt:
1. dism /online /cleanup-image /scanhealth
2. dism /online /cleanup-image / restorehealth
3. sfc / scannow
Each task completed without error, yet a restart brought me the same resulting error.
Third Method : It was at this point I thought I was overcomplicating the issue, and attempted a system restore. I restored to yesterday's backup (apparently there was an update to Windows 10 overnight), and continue to receive the same error message.
I have another computer to use (from which I'm currently writing this), but the primary computer is the one without the Start menu functionality. It is vexing that aside from a lack of Start Menu everything seems fine. There's no detected viruses or malware.
If the issue is incompatible drivers (yesterday morning I updated my keyboard and mouse driver without incident), I think that will be my next method, perhaps uninstalling them may work.
Since I upgraded my computer to Win 10, I'm trying to deal with this problem. When my computer starts it shows the message: "Critical error start menu and Cortana aren't working. We'll try to fix it the next time you sign in".
I found an instruction which said to run the command "chkdsk /f /r".
So, I did it; my computer restarted and it was solved. But, when I turned the machine on in the next day the message was there again! I ran the command another time, the computer rebooted and it was solved. But, every time I turn on my computer the message pops up for me and I have to run the command in cmd to my machine work.
Windows 10 loaded OK and everything seemed to work OK. Few days later having tried to sign in I got a message that the start menu isn't working and they will try to fix it the next time I sign in.
Now I have to click the signing in icon to enable I can get to my programmes etc and to go online.
Having the start menu critical error in Windows 10? (The error message says the issue will be fixed when you sign off, but that never fixes it.)
Since the start menu doesn't work, that also means you can't access any of your programs (apps) OR the internet, via Edge.
After searching on Microsoft's site, it appears this problem has been around at least since August, but there don't appear to be any real fixes for it.
I upgraded to Windows 10 on my laptop last night from 8.1 and it had been working fine this morning. However in the afternoon I got a notification that there had been a driver failure and I should restart to repair it. Ever since I have though I've been having difficulties. After I log in I'm stuck on a black screen with only the cursor visible. If you leave it for about 10 minutes eventually the desktop appears, however I'm prompted with the error message in the title and the task bar hasn't loaded. If you try and click on the task bar you eventually get the pop up "Microsoft Windows: the application is not responding" and it gives me the option to end process which does nothing. I'm unable to access control panel, I can use ctrl + alt + delete, however I can't launch task manager.
Booting in safe mode I don't get the critical error, however aside from that the situation is identical. I've tried resetting the PC, performing a system restore to before the update, and start-up repair,all to no avail.
After running Windows 10 for 6 weeks on my Dell Optiplex 790 desktop I got this critical error message. Tried several suggested fixes including unstalling a new application that proved to be imcompatible (Sling). The fix that worked for me was to do a safe boot with networking on, allow the computer to finish "working its magic" and then reboot. Then go back into normal boot mode and start again. This cleared up the problem.
View 2 RepliesDownloaded Windows 10 over a month ago and it has been working fine since Today I installed the latest version of iTunes and since then I get the following:-
Critical Error - Start Menu and Cortana aren't working - We'll try to fix it the next time you sign in
There is then a box which says ''Sign out now''....
I do these and it goes back to the Critical error message. I seem to stuck in this loop...
I'm getting a critical error on my laptop saying start menu and cortana aren't working and advising me to logout and log back in. According to the error message they will attempt to fix the error the next time I sign in. The last thing I did before this error showed up was update my laptop with the latest security update for Windows Defender. I dont know what to do anymore. I can access any of the win 10 apps bc they arent showing up on the screen and when I follow the message's advise, when I log back in I get the same error. I've also tried a full reboot to no avail. It is worth noting I am running a low end laptop (Lenovo G40 w AMD E1 processor and 2 GB ram.
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Whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.
View 3 RepliesWindows 10 entered my computer when the auto update for windows 8.1 came on. My computer went bad! Spent about 10 hours on the phone with Microsoft techs. For example, I sent an e-mail to some friends with photos (not in attachments, but straight on the e-mail).
When the person received the e mail and opened the attachment with a photo, they gained entry to my total personal photo collection! I am now back to windows 8.1, one drive has been disabled. However, I am left with the problem that When I go to my folder with my photos and click on a thumbnail to enlarge it, I get an error message. The photo won't enlarge.
I've been having two issues for the past few weeks. After a while, (it varies time wise) the start menu and search bar become unresponsive and will no longer open. The only way to make them respond again is to restart; however, this comes with another issue. It will hang forever on the "Restarting..." screen unless I do a hard shutdown.
On the other hand, a hardware error keeps appearing and it appears to talk about an Nvidia driver.
After checking the reliability monitor, it shows that I have two critical faults:
I've tried numerous troubleshooting steps, which I will list below, and none of them have provided any lasting results:
Disabling Cortana (worked at first, now the issue is back)A clean install of the latest Nvidia drivers, twice on two separate days (fixed the hardware error for a day, now it's back)sfc /scannow (It shows no integrity violations)Installing any and all windows updates (nada)
I even chatted with a support agent at Microsoft and the only thing he could tell me was that "User Accounts are being corrupted and that Microsoft is researching a fix". I'm confused how User Accounts interfere with the start menu and cause a hardware error. This never happened when I was on Windows 8.1, so I am confused as to what has changed (other than the OS version, of course).
Updated my Win 7 Pro x64 computer last night to Windows 10. Now can't click on the start menu items or really any windows menu. Some other random things won't accept a left click either. Chrome seems to respond just fine but not firefox. I'm puzzled. I have a Razer Naga 2014 but tried a Cheap little logitech mouse with same results. I also logged into my machine Via team viewer from work and left click still doesn't work on things.
I'd be totally fine doing a fresh install but not sure of the procedure yet to have it activate without installing windows 7 first then doing the upgrade again.
I upgraded my OS to Windows 10 from Windows 8.1 some months ago. After some weeks I started to have "Critical Process Died" error very often. I couldn't figure out why. I've attached the relevant *.dmp files.
View 9 RepliesI get these random critical process died BSOD when I'm doing random things -- watching a movie or playing a video game. It happens during internet browsing as well.
View 5 RepliesPrior to upgrading to Windows 10, my system was running Windows 7 Home Premium SP1. When running my previous OS (WIN 7) I rarely had errors listed in Event Viewer. Now after upgrading to Windows 10, I get errors/warnings I never used to get under Windows 7.
The error is of the "Critical" level in Event Viewer.
After doing a normal shutdown, and then booting my system, I check Event Viewer and always find the following critical error:
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
---------------------- START: Event Viewer XML error text ---------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
[Code] ....
I never used to get this error after doing a normal shutdown (prior to upgrade to Windows 10, when I was on Windows 7). Now it happens all the time. Why this error is occurring after doing a normal shutdown followed by a boot?
I suspect it's a glitch with the first production release of Windows 10, but I have no proof of that. My system runs fine, yet I get the above error (and a number of other errors) since I upgraded to Windows 10.
Several times since Windows 10 has been updated (see attached file) I have received a "Critical_process_died" notification. Sometimes at startup & at least one time during normal browsing. Have talked with a local computer shop about various problems & he suggested a clean install. Attached is the dump file per your instructions.
View 1 RepliesRecently while using the internet my computer experienced a BSOD which listed the Critical Process Died as the error. Before this happened my computer kept popping up with a message I believe was saying that the display adapter driver crashed and then was recovered. It should also be mentioned that I recently upgraded my system with a new graphics card, after my old one died, and with a new case. That was my first time ever doing something like that, so I wouldn't be surprised if that could be a problem.
View 3 RepliesI get the error message which says "Critical error- Your start menu isn't working. We'll try to fix it next time you sign in. <Sign out now>". It came, went and now its broken again.
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