BSOD :: HP Laptop Crashes On Waking?
Oct 10, 2015
Code:
Loading Dump File [G:MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*
************* Symbol Path validation summary **************
Response Time (ms) Location
[Code].....
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Similar Messages:
Dec 18, 2015
not sure if this is something on nvidias end and they just havent fixed it yet, or if its something i can fix on my end.
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Feb 2, 2016
Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.
I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.
I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
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Jan 31, 2016
I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.
The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.
System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
16GB RAM
Memory:
8GB Samsung 1600MHz
8GB Samsung 1600MHz
System board
80A5 91.1C
System BIOS:
F.77
The .zip folder : DESKTOP-GN6H44L-Sun_01_31_2016_182610_43.zip
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Sep 7, 2015
Having successfully upgraded a tosh laptop with Win 10 and finding and installing all unknown device drivers (2 of them) the machine worked well. I then turned my attention to install any of the 3 different printers I have, Brother, HP and Epsom. With each printer I get the same problem, regardless how I try to install each one, either with the driver package, using the win 10 printer install routine the machine crashes. I get a black screen and the laptop trys to reboot and crashes again. After the second crash the laptop resets itself and I have to re-install my apps and device drivers again. Try again to install any printer and the same routine happens all over again.
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Jan 16, 2016
I just bought this laptop about two weeks ago. It came with windows 10 installed. But for the last week or so it has been crashing to BSOD about once a day. Nothing specifically seems to be triggering it just randomly happens.
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Mar 14, 2016
Since I bought my new laptop several months ago, it has been waking itself up out of sleep mode. If I leave it in sleep mode overnight, I can be sure that by morning it will be awake. If I'm in uni and I need to slip it back in its sleeve on sleep mode - a couple hours later I will later find the sleeve hot and the laptop awake.
I have tried things such as looking up in cmd propt things that have authority to wake the pc up, but it states that nothing does. I have disabled options on my anti-virus for background tasks. I am just not sure where to go from here as no success so far.
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Aug 28, 2015
Whenever my laptop goes to sleep, the only way to wake it up is through the laptop's keyboard (pressing any key on the keyboard). But when I press the USB keyboard or the USB mouse, it doesn't wake up.I use my laptop mostly as a "desktop": I connect it through an HDMI cable to a larger 24" monitor, and the laptop is lying closed in the corner. It is just annoying to open the laptop and press the keyboard.. not a big deal, but if it's possible to change that it will be good !
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Jan 14, 2016
When I wake my pc from sleep it gets a blue screen and crashes. Then it restarts. Here is the error code.
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Oct 15, 2015
When I put my laptop to sleep and then attempt to wake it up, it will power on (going through the boot up screens) instead of just waking up, thus causing me to lose any information open on the computer.
I have tried a few things to try to wake it up to no avail:
sfc /scannow in cmd
unplug all usb devices before going to sleep/waking up
rollback graphics drivers
resetting power plan settings and power button settings back to default state
Is there some memory dump file to fix this?
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Aug 10, 2015
I put my PC to sleep and when I wake it up, I'm getting no display on my monitors although the PC itself wakes up. I reboot the computer and encounter a BSOD "VIDEO_TDR_FAILURE (nvlddmkm.sys)"
I recently updated from Windows 7 to Windows 10. Nvidia drivers have been updated as well.
Uploaded zip file.
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Nov 5, 2015
I'm getting a blue screen advising "ATTEMPTED_WRITE_TO_READONLY_MEMORY" a couple of seconds after my computer wakes from sleep mode. It's not sporadic as it happens every time.
I've downloaded the log collector and attached the ZIP file to this post. First time poster so I hope I've done it correctly!
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Feb 10, 2016
Never had a bsod occur on this machine. Need determining the cause of the situation.
Attached is the debug zip folder...
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Feb 23, 2016
I have BSODs after waking my computer up. Windows 10 upgraded from Windows 8.1. Waking from hibernate generates Kernel_Security_Check_Failure. Waking from sleep generates mostly IRQ NOT EQUAL.
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Oct 11, 2015
With my new build computer, I am having serious problems with the sleep function. This was an upgrade from 8.1.
After attempting to wake up from sleep with an input, either a) the screen remains black, or b) the desktop is visible but soon after, everything freezes and no input is possible at all requiring a manual reset. The computer turns on and wakes up (fan and light).
Right now I've turned sleep off, but I'd like to have it working properly.
I have downloaded all the latest drivers from Asus and Nvidia, including chipset, LAN, Video, latest Bios, etc.
Specs:
Xeon 1650 v3
Asus X99 WS-E motherboard
32GB ECC RAM
Nvidia GTX 950
Intel 750 SSD M.2 Nvme 450gb
Samsung 850 Pro 1 TB
Logitech wireless mouse and keyboard
Asus 4k HDMI 2.0 monitor
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Mar 5, 2016
ASUS UX303LN user. Before 3 days, my laptop started refusing to wake up from sleep properly, instead it reboots from a clean state, It is as if I am pressing an invisible reset button that starts the computer from scratch.
The first time this occured, I managed to catch a glimpse of a BSOD with a sad face, followed by a restart (unfortunately I have not managed to note down the message). After that every time I do the same there is no BSOD, the laptop just shows the BIOS posting and then it loads Windows. Event Viewer shows the same Error 41 after every reboot. Note that before this problem started to occur, my laptop barely had to start from scratch (every time I was done with working I was just closing the lid, returning in a functioning environment) for a good 2 years. I had to reboot maybe once/twice a month for the necessary updates.
Some more info:
-After crashing, the computer does NOT generate a memory dump, no matter what. I know how to setup a memory dump, however for the last 50 crashes it does not. I have tried selecting minidump instead of automatic dump without a result (the last dump was 3 weeks back for another reason). Disabling automatic restart after crash does not work either.
-The problem started 2 days after receiving the notorious KB3140743 update (that came together with KB3139907). Uninstalling the first did not work, the second cannot be uninstalled.
-Trying to alleviate the problem, I thought of changing to hibernate instead of sleep when I close the lid/ the system goes idle. For that I had to reenable hibernation (powercfg /h on) which I had disabled because I have not used it. It worked ONCE, just the first time, every other time the result is the same as with sleeping (reboot and error 41). Enabling/disabling Hybrid Sleep did not work either)
-Windows memory diagnostics shows no errors, SMART also shows no errors for the SSD
What I have tried (and failed) so far:
-Reverting KB3140743
-Updating/reverting display drivers for the 2 GPUs (intel 4400/geforce 840m)
-Updating/reverting/completely disabling intel 7260 wifi/bluetooth drivers (which are known to be problematic)
-Changing network card's "keep device awake" options
-Updating intel DPTF drivers (after seeing that they post some not critical errors in the event viewer)
-Disabling Throttlestop (a tool to manage the CPU's behaviour)
-Changing power schemes
-Tinkering with different SSD options (indexing/virtual memory etc)
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Oct 24, 2015
a few days ago I updated my 64 bit windows 7 ultimate to windows 10 pro, and ever since then whenever I put the PC to sleep and try to wake it the PC tries to start but the screen remains black and after a while a BSOD will appear (now with a sad face on it... amusing...) stating driver_power_state_failure, it happens consistently and only under those circumstances (at least for now) I tried running the driver verifier (as explained on other posts BSOD on sleep, DRIVER_POWER_STATE_FAILURE - Windows 10 Forums) and followed the tenforums tutorial, but nothing in particular happened
I use the sleep function a lot and I cant have it like this.
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Sep 1, 2015
So upgraded from 8.1 Pro. I never had any problems with 8.1 other than the occasional crash here and there, but nothing exceptional. Now every time that I try to wake the computer from sleep I get a stop message that states that it tried to write to read only memory.
I have run memtest86 overnight with 7 iterations and it passed them with no errors. I ran a burn test on my CPU to see if it was overheating, with it never going above 63 degrees Celsius even on the most extreme test.
The crashes are not random. They only happen when I try to wake the computer from sleep. However, it looks like what is causing them is random.
I have never overclocked my computer and I have never touched the frequencies with the memory.
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Nov 6, 2015
while trying to wake up my PC from sleep mode. I have had this configuration for 3-4 weeks and it's been 100% stable. I am just wondering if there is some driver that caused this BSOD to pop up when I was trying to wake up my PC. Hardware-wise, I only installed a new fan 3-4 days ago, and that is pretty much it. The blue screen message stated that it was caused by MEMORY_MANAGEMENT, Error number 0x0000001a. It seems that it was caused by driver ntoskrnl.exe +14e2e0.
I installed new Geforce Drivers yesterday as well as some Logitech drivers for their GT steering wheel dated 2010. Perhaps they are causing a conflict with something.
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Aug 26, 2015
Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.
I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
{08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"
Wit the second being:
"The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start."
However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I can't for the life of me figure out what is going on ...
I forgot to add that I did the upgrade from Windows 7 originally and had the problem so I figured it might have been an issue with the upgrade itself causing some kind of problem so I did a clean install of Windows 10 Pro on it and the issue still existed afterwards as well.
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Aug 27, 2015
Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.
I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
"DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
{08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"
Wit the second being: "The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start."
However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I have tried a clean install as this started happening after doing the upgrade from Windows 7 so I figured a clean install would clear up the issue if it was an issue with it upgrading.
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Dec 22, 2015
I am getting intermittent but somewhat frequent BSOD with Kernel_Security_Check_Failure when waking my computer up from sleep. It happens after waking up and displaying the login screen but before I can do anything else. This part isn't so bad, but it is also happening when trying to run the November Windows 10 update (at around 40%) which is causing it to have to roll back mid-install, then windows tries to schedule it again right away...
I'm not sure how much of this info is relevant, but I have usb Keyboard (MS Ergonomic keyboard 4000) usb mouse (JSCO noiseless mouse), a wired XBOX 360 controller, Turtle beach Earforce X12, and Panda 300Mbps Wireless N USB Adapter.
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Oct 4, 2015
Every time i have put my computer to sleep after waking it it will show my pin to type in but it freezes there and the bsod after about 5secs, i have done a memtest and that passed.
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Oct 2, 2015
I have recently completed a new home build with the following specs:
Processor: i7-6700k
Motherboard: Gigabyte GA Z170X Gaming GT
Memory: Corsair Vengence LPX DDR4, 2666
GPU: Sapphire Radeon R9 Fury
SSD: Intel 750 Series, 1.2 TB
PSU: Corsair RM Series 750 Watt
Case: Corsair Carbide Series Air 540
OS: Windows 10 Home
The build went fairly well and the computer seems rather stable (and very, very quiet). But the main problem I am having is that after the computer wakes up from sleep mode, it crashes a few seconds later and re-boots. The event log will be riddled with entries upon reboot, but one critical event in particular catches my attention:
Event ID: 41, Kernel-Power
There are also a number of Errors that show up; not sure if they are normal or not but I suspect errors should not typically occur. I've updated all of my device drives but that didn't really seem to solve the issue. I also tried changing the power settings and un-selecting "Fast Startup" as per a recommendation I read on a different forum but that had no effect. To prevent the system crash, I've simply been shutting down my computer after I am done using it which isn't a bad thing, but I'd like to have the option of using sleep mode.
Also, for what it's worth, I remember having a bitch of a time with sleep mode with RAID 0 on my old computer, so perhaps Windows does not yet adequately support "sleep mode" with PCI-E controllers.
DESKTOP-89LL87T-Fri_10_02_2015_172700_76.zip
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Jan 27, 2016
Ever since updating to Windows 10 I have periodically had a problem with my computer when I wake it from sleep. The symptoms of this are as follows:
The machine will wake from sleep fine and I'm able to put in my password etc. After 30s to a minute, the machine will give me a BSOD citing Driver_Power_State_Failure (occasionally it has been something else but this is the main culprit.) It then collects data cycling up to 100% but does not reboot automatically. I need to do this manually. When I do so, the machine will reboot normally.On a couple of occasions in the last month, the machine will simply not wake from sleep at all and neither does it respond when I press the power or reset buttons. The only way I can get it to start again is by manually turning off the power supply and then turning it on again. I am not sure if this is related to the BSOD issue or whether it is a separate issue.I have previously had an issue where the machine would appear to wake from sleep but the screen would remain dead and the keyboard was unresponsive (though the num lock light was showing.) I can't recall having this issue recently and am unsure whether this is a separate issue.It normally seems to occur after the machine has been asleep (hybrid sleep) for some time.Of late I've noticed that it often seems to coincide with me opening a new program or file immediately after waking the machine from sleep.
I have tried several things to fix the issue as follows:
I've tried to run Driver Verifier but have never managed to get the machine to start up successfully even with only one driver selected. (In fact I have to manually import the original registry settings to turn off Driver Verifier again in order to get my machine going again.)I have uninstalled and unplugged a USB video capture device but that has made no difference.I have completely uninstalled the drivers for my graphics card and then reinstalled using Microsoft's default drivers. No difference. I've made sure that I am running the latest drivers, have checked Windows update etc.
It's tricky to pin things down to a particular driver without using Driver Verifier and I'm not sure how to decipher the dump files and error logs generated each time this happens.
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Mar 5, 2016
I'm having a lot of issues with a system I recently assembled. Apps like Word, Outlook and Firefox are randomly crashing, BSODs from time to time, and the PC sometimes crashes directly after sleep-mode.
I've tried the following:
-clean install
-updating bios
-replacing mobo
-replacing psu
-ran memtest; no errors
-removed nvidia card, just onboard graphics; no difference
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