BSOD :: Hard Lockups Without Error Messages?
Dec 12, 2015
Lately I have been getting hard lock ups on my desktop. I had no real software or hardware changes but I did notice the crashing was only happening during GTA 5. The locks up would never have an actual BSOD or error message just a hard freeze requiring me to restart or the system would restart itself.
Now it started happening even without running GTA 5. My cpu temps were a bit high (98 was the max) with GTA 5 so I thought that was the issue, but when idling + my hyper 212 evo, I get 30 deg temps and still crashed.
Interestingly I also crashed when using the dmp application to make the mini dump I uploaded to analyze.
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Sep 5, 2015
I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.
The PC Speccs are as follows:
CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10
I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.
I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was able to eliminate the problem completely for nearly 3 weeks by changing my power settings from 'Power-Saver' to 'High-Performance'. Unfortunately, the issue came back. Asus Suite II regularly reports power fluctuations which leads me to believe it might possibly be a failing Power-Supply but I'm just not sure.
Windows Event Viewer lists a myriad of different application and system errors each time it happens. Recently however, it is always showing errors from Microsoft.Windows.Store, DistributedCOM, and Service Control Manager, all coinciding with the exact time the system locks up and becomes unresponsive.
It's worth noting that this system started out running Windows 7 Home Premium and just recently upgraded to Windows 10. The problem existed regardless of OS.
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Oct 3, 2015
I am running Windows 10 on a desktop computer about a year old. Custom built by Hard Drives Northwest. Dual boots Windows 10 and 8.1. Windows 10 is the default, which replaced Windows 7 that dual booted with Windows 8.1. Windows 10 seemed to run quite well at first. Recently, maybe for a week or so, I have found my mouse slowing to a stop, restarting for a while, stopping again and repeating this cycle for a while, then the BSOD with various messages including :
DPC_WATCHING_VIOLATION ; CRITICAL_STRUCTURE_CORRUPTION and FAULTY_HARDWARE_CORRUPTED_PAGE
Those are the messages I catch. Often the computer just restarts when I am not around so I don't know the error message. I am writing this is safe mode as the computer is nearly unusable in normal mode. Windows 10 is fully updated, I have checked drivers for graphics card, mouse and monitor and all are up to date. Attached is my data log ZIP file.
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Feb 1, 2016
I have a Sony VAIO laptop, model SVE14A290X, which had Windows 8.1 installed on it. I waited until late December 2015 to upgrade to Windows 10, and followed all of the instructions and driver downloads given on the Sony website.But since then I've been having regular freezes and BSODs, once or twice a day, sometimes more, with varying error messages. I took my computer to the local Microsoft store and they said I needed to do a clean install, which they said would solve my problems. So they did that for me, but since then I've been having the same problems, with the same kinds of error messages. I have followed your instructions and attached the zip file.
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Jan 9, 2016
I keep getting blue screens randomly with different messages, including KERNEL_INPAGE_ERROR, CRITICAL_PROCESS_DIED, and more. It doesn't seem to be associated with any particular app or thing that I do. This morning, I woke up to find that is BSODed in the middle of the night for apparently no reason.
I have tried SFC /SCANNOW (corrupt files can't be fixed), DISM restore_health, reinstalling Windows, check disk... You name it.
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Oct 12, 2015
I installed Win 10 on my home server and it keeps crashing all the time with random BSODs (with a bunch of different error messages). Before that, it was running fine on Win Home Server 2011.
I tried a bunch of driver combinations (the default ones, the ones from ATI, the ones from Asrock, ...). Unfortunately, nothing solved the issue. Memtest is OK.
The hardware is an old-ish ASRock A780GXH/128M motherboard with a Phenom CPU.
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Jan 18, 2016
Ok . I am getting random system lockups, can happen anytime. Sometimes using when using chrome or just on desktop. Happens most often when windows is on login screen, or sometime right before windows loads. Playing any game I have will cause crash to desktop. Crash time varies from game loading screen to playing game for a few minutes.
So far I have reinstalled windows 3 times. I have replaced motherboard because it crashed during bios update, thus ruining mobo, tried different power supply also. After installing windows I have installed latest drivers that I could find, didnt seem to make any difference from the drivers that were loaded when windows was first installed. I did notice that after I installed pc matic I got constant BSOD, So I uninstalled it. fewer BSOD But still have lockups and game crashes.
I have ran memtest for 24 hours with no errors, also ran tests on ssd and hdd drives with no errors.
AMD fx9370
asus m5a99fx pro 2.0
16 gb ram
Amd radeon R9 200
sandisk 120gb ssd
toshiba 2Tb drive
LG dvd drive
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Mar 10, 2016
My new build is restarting randomly, and unlike with windows 7, there are no messages telling me what happened. What's the best way to view system logs that might have information about crashes?
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Feb 25, 2016
since i upgraded from windows 7 to 10 i've been getting these random restarts, after fixing the geforce experience the restarts have been happening alot less though.i haven't made any physical upgrades to my pc since windows 7 so i'm asuming this is a software issue or something.
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Jan 27, 2016
Randomly when browsing the internet I'll get bluescreen's 10-20 minutes in. I haven't tested many things but I have updated a couple of drivers in spite of what I thought may have worked..
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Nov 13, 2015
Why am I getting script error messages now I changed to Windows 10? Often when on the web and facebook
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Oct 21, 2015
Every time I open the Store and look for a video app called Pressplay and click on it, the Store will simply close down and then I'm back on the desktop. This happens everytime. Is this a common problem or could it have anything to do with the specific app I'm looking for?
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Jan 14, 2016
I have a fresh install of Windows 10 Home on a factory built PC (Chillblast) that was running OK under Windows 7, but is now Blue Screening on Windows 10.When I boot the PC from cold about 1/3 of the time it will blue screen. The messages vary. Sometimes it will say IRQL Not less or Equal, or Page fault in non-paged area, or Memory Management.
The messages always happen pretty much at the exact second that you would normally get the logon box up. It never Blue screens when I'm actually using the computer, even if I'm hitting it hard with games. It also never blue screens on a reboot. Only when it's booting from power complete power down.I suspect that it's software rather than hardware, maybe a driver?
The only message in the logs is that the computer as recovered from an unexpected shutdown. It rarely creates Dump rile.I thought that it might be bad RAM. I have two 8GB chips. Both are the original chips that the computer was sold with. If I try with one chip in it runs perfectly. It doesn't matter which chip, or which slot the chip is in. It runs perfectly with all combinations. If I put them both in 1/3 of the time BSOD.
I've run Memtest86+ and it didn't find any problems. I've also run the System File Checker and it didn't find anything.As this is a fresh install I don't have much loaded. It started blue screening with only the basic software needed to run my hardware, and an Anti-Virus (Avira) loaded.
Windows 10 is installed on a totally new disc, straight out of the box (Sandisk SSD).Other than the hard disk and a soundcard, the PC is pretty much a factory build, with a factory configured motherboard. It's not overclocked, and I haven't tinkered with it.Before I installed Windows 10, I occasionally had a Stop 0X000008a error, but I don't know if that's relevant or not as it was a different OS on a different hard disk.
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Oct 18, 2015
Any way to eliminate the error messages below when my neighbor opens Word, Excel or Powerpoint.
Background: I upgrade from Windows 7 to Windows 10. All went well and there were no problems. They had Office XP with Frontpage (yes that is old) loaded on Windows 7 and it worked fine. When you opened it there were no error messages after the upgrade was completed.
About a week later they wanted a clean install on the laptop because it had been awhile since they ever did that. I do a clean install, Windows 10 Activated successfully so now it was time to reload the applications.
After we loaded Office XP on the machine we started getting theses messages at the point it was loading. Eventually you would get to the application and it was fully functional.
I put the screen shots in the picture included in this post......
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Aug 14, 2015
It has happened twice since I installed windows 10 in the last two weeks.
I have the default blue desktop in 10 and I also have a rather old ATI Radeoon HD 4600 graphics card, though the driver date in device manager is January 2015.
Whilst browsing facebook on two occasions the screen has just gone a totally blank blue colour, no error messages or anything like that. I have to hard restart, as task manager won't come up, and windows 10 starts fine again, doesn't go thorugh CHKDSK or anything.
WIndows 7 works perfectly on my other partition so not a hardware or monitor problem just specific to windows 10.
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Mar 14, 2016
My Win 10 Mail has stopped receiving messages it sends them to the server (Bigpond) but nothing has come through in the last 10 hours and at least 30 mails are on the server.
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Jan 22, 2016
I fnd that I have the same error message appearing at about 10 second intervals (on one occasion over 21000 were logged). Details below:
Log Name: Application
Source: ESENT
Date: 22/01/2016 15:32:30
Event ID: 490
Task Category: (1)
Level: Error
[Code] .....
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Aug 13, 2015
So last night I finally got around to putting windows 10 on my ssd and swapping windows 7 to the back burner on my computer. I would like to point out that I am fairly tech savvy and have built and repaired my fair share of computers in the past three years,this should have been routine. But sadly me being the bright and clever bastard I am not only forgot to specify an os specific partition copy so the hidden files would be copied but also forgot to format my ssd completely to remove bootsect before transferring windows 10 to it...
So now I have a little bit of win7 in win10 and vice versa so now in boot manager the operating systems are backwards...and that's not even the bad part,neither of them boot properly, they both load but not further than a base colour with a version number in the bottom right(one slip up and I'm in over my head) so I tried just booting my ssd no other harddrives connected and now it throws a bcd error...until I plug it into my vista build and then it runs buttery for the hdd it's the opposite no dice on my vista build but all clear on my main build(with no other harddrives that is)
I would like to resolve this with minimal data loss (most of the data Is on my win7 drive but I don't want to reinstall).
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Nov 6, 2015
This morning my PC hard crashed,. I didn't think anything of it, restarted and got back to work. About an hour later it hard crashed again, eventually BSODing within minutes of logging in. These are just some of the errors:
IRQL null less or equal
System Service Exception
Bad Pool Header
Kmove exception not handled
And a few others. I could never stay on long enough to google these errors so I ran CHKDSK from the advanced boot screen which came back fine. I decided "screw it" and just did a System Restore since my last point was a few days ago. Then it BSOD during the system restore, and it made it so that it would crash after the Windows logo. I decided to use the Reset to reinstall Windows 10 but keep my files, and, you guessed it! BSOD during that. Now it doesn't even ask for my password in the advanced boot screen like it used to. If I try to do the Reset again it gives me an error and says it can't be done.
If I power on, there's a 90% chance it either hard crashes or BSOD at the Windows logo. On the off-chance that it makes it beyond that, it runs a repair tool, but it always fails. I made a Windows 10 USB installer but it just prompts for a serial key which I don't have because I used the automatic upgrade from Windows 8.1 a few weeks ago.
I spent hours searching for answers, and even resorted to making a USB Linux installer just to access my HDD and transfer some important files to an external HDD, but I couldn't grab them all. For some reason some of my folders were inaccessible.
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Nov 4, 2015
I am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one.
So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.
Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure.
All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.
I have checked the Event Viewer several times and three things pop out at me.
1) Kernel-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)
It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.
iI want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail.
Here's the specs, Debugging files are attached.
Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans
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Feb 10, 2016
My external hard drive is showing an error.
G: is not accessible.
The disk structure is corrupted and unreadable.
How to fix it without formatting it? Have a lot of file on there that I'd like to recover if possible.
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Feb 10, 2016
Two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.
I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.
I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen.
I'm attaching the zip file required.
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Dec 19, 2015
i get random restarts since i upgraded to win 10..
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Jan 1, 2016
My pc is still running when it somehow crashes my monitor switches off to a black screen showing no signal pc requires hard shut down to turn off sometimes even flipping switch on power supply for it to shut down. I have a verifier file to this post but im unsure if it shows the issue as the problem is not showing up as an event. the problem seems to be at random instead of being provoked I restored back to a windows update for 12/25/15 instead of before verifier to see if problem persists after a critical update was installed.
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Sep 11, 2015
Since upgrading to W10, My puter will no longer load when I have my external hard-drive attached. When I switch on my puter, I get a black screen with the message 'Non-System disk or disk error, Replace and strike any key when ready'.
When I reboot with the ext HD disconnected the reboot is fine and W10 loads no problem. If I reconnect the Ext HD while the puter is up and running, no problem, and both the computer and now attached external hard drive function perfectly.
I have tried reformatting the external hard drive but I still have the same start-up problem when the ext HD is attached on start-up.
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Feb 10, 2016
A friend of mine gifted me with a plethora of new hardware, to the point where I had to buy a new mobo. Did a fresh install of Win10 in the hopes to not run into driver issues and it was solid for about a week. Recently, however crashes have been happening with some regularity, every other day or so, especially when streaming. This is the first time it's actually given a blue screen. Showed the IRQL_NOT_LESS_OR_EQUAL error message.
DESKTOP-SK34OTK-Wed_02_03_2016_175239_93.zip
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