BSOD :: Laptop Crashed / Boot Media Missing And BIOS Can't Detect Hard Drive
Oct 6, 2015
My laptop suddenly crashed and now it says "Boot media missing" when I restarted. After that, it always takes me to "Preparing Automatic Repair" and then the 'Troubleshoot' menu.
In the 'Troubleshoot' menu, it has two options: 'Reset this PC' and 'Advanced options'.
When I choose "Reset this PC", it asks me whether to keep my files or remove everything. I've tried both and it displays an error. When I choose to keep my files, it says that drive is locked and tells me to unlock the drive and try again. When I choose to remove everything, it says that there is a problem resetting the PC.
And then I've moved to "Advanced options". The options are: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Go back to previous build. I've tried all of these and it all returned an error. When I chose UEFI Settings, it restarted to BIOS setting. And my BIOS can't detect my hard drive. DISKPART from Command Prompt can't detect it either.
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Oct 6, 2015
My laptop suddenly crashed and now it says "Boot media missing" when I restarted. After that, it always takes me to "Preparing Automatic Repair" and then the 'Troubleshoot' menu.
In the 'Troubleshoot' menu, it has two options: 'Reset this PC' and 'Advanced options'.
When I choose "Reset this PC", it asks me whether to keep my files or remove everything. I've tried both and it displays an error. When I choose to keep my files, it says that drive is locked and tells me to unlock the drive and try again. When I choose to remove everything, it says that there is a problem resetting the PC.
And then I've moved to "Advanced options". The options are: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, and Go back to previous build. I've tried all of these and it all returned an error. When I chose UEFI Settings, it restarted to BIOS/UEFI setting. And my BIOS/UEFI can't detect my hard drive. DISKPART from Command Prompt can't detect it either.
My project is due in 3 days and I've got all my files in there. Is there a way to fix this? Or to recover my files?
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Oct 30, 2015
I have an HP G42-154CA that I'm trying to get Windows 10 Pro installed on.
I ran into an issue with the installation disc not detecting the hard drive (ie, no hard drive is listed when the screen appears to select the hard drive to install Windows on).
I've tried various drivers (latest from HP and Intel website, OEM OS installation discs etc) with no luck.. at the very least, the Windows 7 driver from HP's website for that laptop should work for installing Windows 7- same results, does not detect hard drive.
At this point I'm wondering if maybe it's a BIOS setting that's causing this? I don't recall changing anything in the BIOS when I last installed Windows (which was v8), but it was awhile ago, so can't be certain.
[URL]
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Oct 24, 2015
My custom-built pc all of a sudden won't boot in to windows. i get the error message "reboot and select proper boot device or insert boot media in selected boot device and press a key", and i have made sure that my hdd is my first boot option. i want to reinstall windows now because that seems like the only way out, but i cant because i have no recovery usb or disc. what can i do to boot to this harddrive, that my bios detects just fine.
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Oct 30, 2015
I have an HP G42-154CA that I'm trying to get Windows 10 Pro installed on.
[URL]
I ran into an issue with the installation disc not detecting the hard drive (ie, no hard drive is listed when the screen appears to select the hard drive to install Windows on).
I've tried various drivers (latest from HP and Intel website, OEM OS installation discs etc) with no luck.. at the very least, the Windows 7 driver from HP's website for that laptop should work for installing Windows 7- same results, does not detect hard drive.
At this point I'm wondering if maybe it's a BIOS setting that's causing this? I don't recall changing anything in the BIOS when I last installed Windows (which was v8), but it was awhile ago, so can't be certain.
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Nov 6, 2015
This morning my PC hard crashed,. I didn't think anything of it, restarted and got back to work. About an hour later it hard crashed again, eventually BSODing within minutes of logging in. These are just some of the errors:
IRQL null less or equal
System Service Exception
Bad Pool Header
Kmove exception not handled
And a few others. I could never stay on long enough to google these errors so I ran CHKDSK from the advanced boot screen which came back fine. I decided "screw it" and just did a System Restore since my last point was a few days ago. Then it BSOD during the system restore, and it made it so that it would crash after the Windows logo. I decided to use the Reset to reinstall Windows 10 but keep my files, and, you guessed it! BSOD during that. Now it doesn't even ask for my password in the advanced boot screen like it used to. If I try to do the Reset again it gives me an error and says it can't be done.
If I power on, there's a 90% chance it either hard crashes or BSOD at the Windows logo. On the off-chance that it makes it beyond that, it runs a repair tool, but it always fails. I made a Windows 10 USB installer but it just prompts for a serial key which I don't have because I used the automatic upgrade from Windows 8.1 a few weeks ago.
I spent hours searching for answers, and even resorted to making a USB Linux installer just to access my HDD and transfer some important files to an external HDD, but I couldn't grab them all. For some reason some of my folders were inaccessible.
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Jan 5, 2016
I have a dell inspiron 7000 and recently reinstalled windows 10 into my laptop after I received a system thread exception not handled error with a bootable usb. After painstakingly spending a whole day (10 hours) I succeeded in restoring my laptop with windows 10. Nevertheless, I accidentally restarted my laptop while the bootable usb is still in the usb drive and now my laptop does not even load/boot. The screen just freeze trying to load up the OS as in the spinning dots when the windows first loaded up, after 3 dots loaded, the whole screen freezes. in addition, when I try to load up windows repair, it'll load up an extra dot and freezes at 4 loading dots; I can't even load into the hard-drive through BIOS. The good thing is that I can still access the BIOS and do diagnostic test and all the stuff from BIOS. Other than that, I'm unable to access my computer.
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Dec 12, 2015
my laptop nameCresia
ASUSTeK COMPUTER INC. X551MA
Serial #: E5N0CX006715187
Windows 10 Core (10.0.10240.16590) my computer crashed brings up Recovery file: BCD Error code: Oxc0000034 then goes to Aptio setup utility screen. i signed in as administrator and added passwords now i just need to know what i need to do from here.
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Oct 27, 2015
Windows kept asking me for the password upon startup and would not recognize the password I input each time. So I would have to reset it. I went to the forum and read how to shut the password feature off by holding the windows key + r , typing the letters provided and unchecking the box. The system then asked me to restart. My laptop will not restart - blue/black screen appears and nothing else.
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Nov 18, 2015
I just did a complete upgrade of my PC replacing motherboard, video card, processor and power supply but keeping original hard drives. I did a fresh install of Windows 7 and then upgraded to Windows 10 soon after completely smoothly with no issues. My boot drive and external survived, but for some reason, even though it was handled with great care, my other SATA hard drive doesn't appear anywhere anymore. I can hear it spin when I boot the PC but it doesn't appear in BIOS or in Disk Management. I changed the cable and the port it was plugged into but no dice.
If it is indeed dead...what are my options in recovering the files? It is essential I get these files back!
It kind of worked on and off when plugged into my brother's PC which uses a different make of motherboard...
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Oct 27, 2015
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Oct 18, 2015
I recently bought a MSI laptop, and decided to update the BIOS.
However after the update my laptop just doesn't boot anything, no USB, no hard drive, nothing.
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Feb 1, 2016
There was a folder titled Windows.000 that was created after my previous upgrade to windows 10. This folder had all of my data on it and now it has completely disappeared. It feels like somebody has physically come into my home and gutted my hard drive. My C: properties say 1.9GB Free out of 2... WTF??
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Apr 2, 2016
Updated from win 7 64 bit to win 10 home edition around a month ago. Yesterday AM while editing pictures in photoshop lightroom my wireless mouse and keyboard quit responding. I have all pictures and editing software on my internal D drive (2terabyte) and my C drive is a 128gb solid state. Aftr pulling out and reinserting my wireless mouse and keyboard plug in on the tower and trying the control alt delete command which did nothing I turned off power at the tower. Upon reboot ( left for work because it was taking too long ) and upon return it was behaving ok until I realized my D drive was not reading in my hierarchy. Rebooted normally which took over an hour. Shut it down and unplugged it for an hour. Restarted same results no D drive. rebooted agn ((20 min or so boot time) this time in safe mode and still no D drive.
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Dec 9, 2015
I have a 240gb SSD with Windows 10 installed. After selecting all the programs to determine the amount of space it should take I only saw 82gb yet I only have 44gb of free space left. At first it was only missing about 20gb of space which I thought would be a system restore point however now I'm actually running out of storage. What is taking up my hard drive space or how to determine it?
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Feb 2, 2016
When I try to boot from a recovery flash drive, it fails with: EFIMicrosoftBootBCD error status: 0xc000000f and message: The Boot Configuration Data for your PC is missing or contains errors.
The recovery flash drive was created on a Lenovo ideapad originally with Windows 8, now upgraded to Windows 10, latest upgrades applied. Checked the box for copying system files. Target drive was a 16GB DataTraveler flash drive formatted as FAT32. Creation ran to completion with no errors. When booting normally, Windows 10 runs fine with no issues. I tried re-creating the recovery drive with the same results.
I created a repair disk and tried to use bootrec to fix the issue, but I suspect it did nothing or fixed the c: drive. I ran boot rec while in the root directory on the flash drive.
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Apr 29, 2015
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I go to bios setup on my motherboard Asus Z-97 and select Samsung EVO and it goes directly into Win 8.1 Pro. If I reboot and select in the bios Windows media drive it boots into Win 10. My question is I thought (based on all the screen shots I see here in the forum) that when I boot up my computer it should take me to a blue screen with 2 selection boxes Win 8.1 pro or Win 10 and I should be able to select.
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Dec 5, 2015
Dell Inspiron 5000 series, brand new
Originally the DVD drive would not show at all in File Explorer, despite Device Manager recognising, drivers up to date, etc. Dell diagnostics reported various feedback ranging from perfectly ok (SupportAssist, on-line smart diagnostic quick test) to failing some tests (on-line optical drive tests) and requiring attention (sadly, the attention it suggested I use was a 'fix' tool on the Microsoft website that would not run on Windows 10 operating platform so I have not been able to persue further)
Things improved a little after downloading and installing all of the urgent and recommended Dell updates, plus installing all of the Windows updates. Now the laptop shows the drive in File Explorer, and occasionally media is recognised and even played. For example, inserting an audio CD into the drive immediately after booting up will run autoplay and the tracks are displayed as expected in File Explorer.
However, subsequent CDs (or any other media) are not recognised. The drive 'acts' like it should (led goes on, whirring sound made, etc) but nothing happens. File Explorer displays whatever the previous media contents were.
So for example, if I insert an audio CD with 10 tracks immediately after booting, the CD will autoplay and the 10 tracks will display in File Explorer. Everything seems fine. If I then eject this CD, and put in an audio CD with 5 tracks, File Explorer will continue to display the 10 tracks from the first CD. The new CD wont autoplay. Its basically not recognised.
This is quite frustrating because it means I have to reboot every time I want to change media.
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Jan 21, 2016
I just bought a new hard drive from best buy, its a western digital Blue 500gb hard drive, the old one was failing and causing windows to run slow so I bought this one to fix it. When I try to install the new OS into the blank hard disk it doesnt show up on the list, nothing does.
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Dec 13, 2015
I cloned my hard drive a Seagate 2T to a WD 2T using acronics software.I removed my Seagate drive and plugged in my WD drive in the same spot and system would not boot tried using windows 10 repair disk no luck plugged the Seagate drive back in booted???
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Jul 22, 2015
Two nights ago, I had a brief power outage at my house. Since then, my Windows 10 preview installation will not boot. It keeps giving a boot disk error. I first tried booting from my Build 10166 disc created from ISO and running the startup repair. I've seen errors using this tool on previous Windows versions, but the computer quickly rebooted, so I thought it was successful without errors. Nope, I still get the boot disk error message.
I booted again with my installation disc and tried running the "Refresh" option. This time, I get a message that the drive containing my Windows installation is locked and that I should unlock it before trying again. How I can unlock the drive? Unless I figure that out, it sounds like I will have to perform a clean installation.of Windows 10, which I don't really want to have to do again.
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Jul 9, 2015
I have Lenovo z580 ideapad, i recently purchased a new sshd and wanted to install windows 10, downloads the file of windows insider preview and copied it to a 32 gb sandisk usb. unfortunately even after setting the bios to usb boot its not booting.
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Jul 29, 2015
I am using build 10130 NL, today I got update to build 10240. After the update I have the problem "Missing operating system" . I am using a ASUS X77J series laptop with SSD drive.
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Oct 18, 2015
My laptop doesn't boot because OS is on E: drive instead of C: drive
When I try to boot it up (it somehow boots up as windows 8.1 instead of my OS windows 10), it gives a BSoD and shows the error code 0xc000021a. I created a bootable USB drive with windows 10 pro on it, but it shows my OS as windows 8.1 instead of 10, and it doesn't allow me to restore or do a startup repair, because they both fail.
Booting up:
Repair shows windows 8.1 instead of 10:
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Oct 5, 2015
I have a Toshiba Satellite S55-A5294 laptop computer. It is running Windows 10. I had the drive encrypted using Jetico's BestCrypt full disk encryption.
Several weeks ago, I was using Windows, put the computer to sleep, and when I came back an hour later and woke it up, I got the "Preparing Automatic Repair" screen. This was followed by a message that automatic repair was unsuccessful. This problem has happened in the past. In the past, it was the result of a Windows update overwriting the BestCrypt bootloader (BestCrypt encrypts the system partition, so it has to have its own pre-environment password prompt, which can then pass to the mounted system). However, this time it wasn't the case.
As it turned out, I had a corrupted volume. I was able to recover my data. I pulled the hard drive out of the Toshiba computer, put it in a USB enclosure, and connected it to a Lenovo Thinkpad E530, also running Windows 10. In this configuration, I was able to decrypt the drive, and access my data.
I restarted my Lenovo and forgot to disconnect the Toshiba's hard drive. The Lenovo booted right up, into the Toshiba's desktop. I backed up my data, and, for good measure, made a disk image of the whole thing.
I pulled the drive out of the enclosure, and reconnected it to the Toshiba, from which it originally came. When I turn it on, however, I get a BSOD informing me that I have an error:
INACCESSIBLE_BOOT_DEVICE, and the computer then automatically restarts. Upon restart, I receive either the same thing, or a "Preparing Automatic Repair" screen, which then tells me that my computer failed to boot, and suggests a restart. There is also the option for advanced troubleshooting. If I restart, I get locked into the same loop.
I am still able, however, to pull the drive out of that computer, and boot it up when it's attached to my other computer.
I tried connecting the drive to the Toshiba (the original computer from which it came) via the USB enclosure, and I still get the same errors. The Toshiba is able, however, to boot a Linux Live USB.
I know that the drive is bootable. And I know that the Toshiba is willing to boot. They just won't play together.
I ran chkdsk on the system volume, and found no errors. I tried using the Repair option on a Windows 10 installation USB, and didn't really get anywhere.
why the same disk would be bootable on one computer, and not bootable on the other.
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Jan 13, 2016
My original os is win7 then i upgraded to 10... After a while of using it... It opens the Blue screen saying unmountable boot volume.. Also i dont have win7 cd since the os was built in...
Next i rebooted it, it says "preparing automatic repair" i tried to wait.. But after it says that, it goes to a black screen and nothing happens
Then i tried dloading the iso from the site and then burned it to a usb.. Then it says
Press any key to boot from USB
*presses any key*
BOOTMGR is missing
Press ctrl+alt+delete to restart
Is the problem in the usb or it just wont open because of the error?
I only have recovery disks on win7
My laptop is Vaio SVE111A11W
Cant open my laptop due to this so i cant really attach the needed files..
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