BSOD :: Laptop Freezes And Then Restarts?
Sep 23, 2015
My laptop keeps freezing randomly, and seconds later it restarts itself. I'm pretty sure this problem started when i upgraded to windows 10. It use to happen every once in awhile but now it happens several times a day while i am on a browser or doing anything on the computer. I barely have anything installed on it and its fairly new, i bought it earlier this year. I did a scan with AVG and nothing showed up. It doesn't heat up either. I also updated windows 10 to its latest version and also updated the AMD drivers as well. Should i try to reinstall windows 10?
This is the laptop i have: ASUS Laptop R510DP-WH11 AMD A10-Series A10-5750M (2.50 GHz) 8 GB Memory 1 TB HDD AMD Radeon HD 8670M 15.6" Windows 8.1 64-Bit
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Jul 6, 2015
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Nov 24, 2015
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Attached is the dump of the log files as well.
DELLXPS8700NEW-Tue_11_24_2015_145505_86.zip
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Dec 22, 2015
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Feb 10, 2016
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I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
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Tl;dr
Restarts started after some inactive time. Seems to be a 0x124 bsod error
Tried the following:
-update all drivers
-update BIOS
-re-roll to previous versions of graphics drivers
-re-install windows 10
-purchase new PSU and GPU
-memtest86 came back ok
-dskcheck /r came back ok
-tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
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What to do?
CrystalDiskInfo 6.5.2 (C) 2008-2015 hiyohiyo
Crystal Dew World : [URL] ...
----------------------------------------------------------------------------
OS : Windows 10 [10.0 Build 10240] (x64)
Date : 2015/08/12 2:52:38
-- Controller Map ----------------------------------------------------------
+ Intel(R) Mobile Express Chipset SATA AHCI Controller [ATA]
[Code] .....
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Dump File For BSOD:100315-13140-01.zip
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Upgraded from Windows 8.1 Pro to 10 Pro. I think I took care of the update bug so I don't believe it is the issue.
Updated GForce Drivers after using DisplayDriverUninstaller.
SSD C: Drive firmware updated.
Ran Memtest86+ on each stick for 8 passes with no errors.
Updated audio drivers.
Updated network drivers.
Updated SATA drivers.
Ran Windows Defender Full Scan with no findings.
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Sep 3, 2015
after installing windows 10 (clean install) my laptop completely freezes, so far happend only while playing games. This is possibly related to nvidia gpu, because basicaly nothing else uses it. I dont get any error or bsod and nothing in the event log, it just hangs with the "bzzz" sound and i have to restart.
Games a tried playing are heroes of the storm and rocket league, got freezes playing both. Time it takes to freeze is random sometimes 10minutes and sometimes 3 hours.
Heres some HW info [URL].....
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My Windows 10 Machine has gone into a freezing state tre times today. And I have to do a Hard shutdown to get it back up.
I taught to my self 2 times is a coincidence and 3 is a pattern!. The thing is, I haven't installed or updated anything on it for the past few days.
Ive attached all the log files ....
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Everything frozen on my Asus...Nothing will open but desktop..not Internet, files, or start menu...
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This afternoon I was able to open some new Chrome Internet windows and answer emails on gmail and Zimbra web mail. I closed the laptop and left it there for a few hours.
Upon returning, I could not open any new Internet windows. Not even Facebook. I tried restarting but could not access the Start menu. So I hard booted. No effect.
Then hard booted and removed battery. Turned on and generally had same problem but I was able to search for malware bytes and clicked download. Computer froze in the "save to" step.
Turned off Internet modem power, restarted Internet wireless and tried turning on computer. Even worse. Now It acts like it is opening an Internet page but little circle just keeps spinning as though looking for something it cannot find.
I am using an iPad to send this post. Computer is a brick at this point.
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I recently did the free upgrade from Windows 7 to Windows 10 on my desk-top computer. Now, when I turn on my desk-top the system starts to load, but then it will just stop!
Sometimes the start-up screen will make it as far as displaying a several of the circling dots, but frozen, below the blue Windows logo and sometimes it's only one frozen circling dot. So, I hold the power button down to turn off the computer. Then, I'll turn the computer back on and the operating system will load! This gets to be rather annoying.
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Jan 10, 2016
I have a problem with my computer that it automatically freezes most of the time and I have to turn off the power, and when I starts the cpu again, then 1 short beep and 1 long beep occurs. Also, sometimes the computer also displays BSOD's. The most common was UNEXPECTED_KERNEL_MODE_TRAP. Also KMODE EXCEPTION NOT HANDLED , and PAGE FAULT IN NON PAGED AREA occured recently.
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