BSOD :: Laptop Shuts Down When Put Into Sleep Mode
Dec 16, 2015
When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings
What I've done in the command prompt:sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth.I also tried the chkdsk command but there were no problems found
When I started noticing the problem:After I downloaded VMware's player and created a virtual computer with Ubunt
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Oct 8, 2015
I upgraded from 8.1 to 10 and had no problems for a while until I began using sleep mode. About every night or two when in sleep mode, my system shuts down. I'm not here when it does so I don't see a blue screen and appear to have no other problems. I used WhoCrashed and get this info every single time I check it.
crash dump file: C:WINDOWSMinidump100815-12343-01.dmp
uptime: 14:28:45
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFE001FD59D710, 0xFFFFD001F6446990, 0xFFFFE002062B69E0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.his appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
I can build computers but I suck at figuring out problems like this. All the drivers are up to date and since this started, Nvidia has had 3 driver updates that I've tried that make no difference.
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Aug 30, 2015
I have a new Toshiba C55-C5241 Laptop, which came pre-loaded with Windows 10. (See Specs)
I clean installed Windows 10 last weekend. All went very well. I just started loading programs this weekend.
I started noticing the blue screen stops yesterday. These happen coming out of Sleep. I probably never would have noticed these before because I was not leaving the machine alone long enough for it to go into Sleep. So unfortunately I do not know when the behavior started - from the beginning or after some software installation.
Here are my reports: SCULLY-Sun_08_30_2015__64736_97.zip
Blue screens are mostly "Kernal Data Inpage Error" and the more serious "Critical Process Died", both I understand to be processor related.
I did not have the presence of mind to test or check any of this early on. But I do have images of the original factory installation and of the fresh, clean install (before any customization or software installs). I do not believe that I ever tried Sleep Mode on the original factory installation.
The stops happen very consistently when on battery power, less so when plugged in. For a while I thought they did not occur when plugged in - this was not the case. They seem to be more consistent when manually going into sleep, not so much when it goes into sleep from Power Settings.
All of the drivers in the clean install were the same as the drivers in the factory installation (at the time I finished). I did not turn off automatic driver update for a few days. I will check the driver list for changes later.
Software installed (in order) : Avast!, Firefox, Office 2010 (H&S), Nitro Reader, VLC (64 bit), Handy Address Book (a prog I've been using for years), Malwarebytes, CCleaner (never run), and Winamp. I am thinking of restoring the clean install image today (start over). Just to see if the behavior started then.
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Jan 26, 2016
My computer (an Asus Republic of Gamers) shuts down when in sleep mode. More precisely, I put it in sleep mode (in 1-2 seconds), but when I open the lid or press a key on the keyboard to wake it up, it starts from scratch, as if I had shut it down.
I tried deactivating Intel Management Engine Interface in the Device Manager as I saw it could be a reason for my problem, but it doesn't solve it. I reinstalled Windows from scratch (from a USB key) and the problem is still there.
I only have the computer for less than a month and I think it worked fine at the beginning.
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Aug 16, 2015
I put my pc on sleep mode about everyday, but when I try to wake it up, it completely shuts off. I usually have sleep mode on overnight. I've check and messed with some of the Power Option, but they all seem normal.
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Aug 21, 2015
I recently upgraded to win10 (yay), which caused a slight issue for my laptop. When I let it enter sleep mode, it would automatically wake up once every few hours or so for "important activities" or something along those lines. I did a google search and managed to find a solution via command prompt.
All was good until I recently noticed that my laptop has stopped going into hibernation/sleep properly. As far as I can work out, when the laptop is set to sleep (through power button settings, windows menu or hotkeys), it goes into sleep mode but then switched off the power supply.
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Feb 2, 2016
I have a very annoying problem with my laptop (asus G751-JT) where if I click sleep on start menu,press the on button(not hold just press so it goes to sleep),or even close the lid,it will automatically shut down.
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Jan 16, 2016
I have a Dell laptop with Windows 10 on it. When it goes into sleep mode, if I swipe the touch pad within a few seconds it will come out of sleep mode. However if I'm not at the computer so that it is in sleep mode for a while, then when I swipe the touch to pad wake it up sometimes it will wake up but sometimes it won't. If it won't wake up then I have to use the power switch to shut it off and reboot it.
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Mar 6, 2016
My Laptop( HP Pavilion 17 ) with 10586 build go to Hibernation from Sleep Mode.
I change the Power Options, but problem is not fix:
My current settings:
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Jan 30, 2016
Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no luck. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing... totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating.
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Sep 27, 2015
This happening right after i instal 10 on my laptop. Its about 5-10 mins after my laptop sleep then its shut down automatically.. And i believe there is nothing problem with power & sleep settings.
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Nov 21, 2015
Recently, my Windows 10 installation started to give me BSOD's. Never after a fresh boot, but always (some time) after the PC has been in sleep mode.
Please see the attached files......
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Aug 11, 2015
How can I fix the sleep function for an HP laptop using Windows 10? After it goes into sleep mode, it won't wake-up. Have to cold boot to restart.
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Mar 10, 2016
Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.
Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work.
SPECS
Asus X555LA
Windows 10 Home
Intel® HD Graphics Family
BIOS version date 14/08/14
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Jan 30, 2016
I have a problem with my Asus S56C, I have frequent BSODs, but they only occur after few seconds or few minutes out of the Stand By mode. It does not happen after restarting restarting or turning on the PC. I have already tested the RAM and Hard Drives. Updating to Win 8.1 and then 10 did not change the problem or the way it happens. Since it might be a driver problem, I have tried to play a little bit with Driver Verifier but the drivers are so many that I was not able to identify only one and then I stopped because it was really too time consuming. I updated all thedrivers manually from the Control Panel, but it did not change anything. For the rest the computer is fine, I sent it to the ASUS Service when was still under warranty and they replaced RAM, HD, DVD-ROM, but not the 24 Gb SSD. It also came back with a clean Windows 8 but it had the same problem after installing just Avast, Chrome and Mozilla (I have already uninstalled Avast and no improvements).
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Sep 1, 2015
I installed windows 10 about a week ago and all was working fine until I decided to try sleep mode a couple of days ago. I activated sleep mode but noticed after powering off that my PC was turning back on for a few seconds before powering back off in a loop. I didn't think to much of it and powered it off at the wall thinking that would clear any sleep errors. Well I've come back to use it after a couple days and it's still is stuck in a power loop of starting for 3 or 4 seconds before powering back off again in a continuous loop!
No chance to go into the bios, no sign of windows, just an endless power cycle!
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Nov 14, 2015
Ever since I upgraded to W10 Pro (from W8.1 Pro) my PC has started bluescreening when resuming from Sleep. MEMORY_MANAGEMENT is the most common one, and the only one that has occured so far after upgrade to Build 10586 (upgraded 2015-11-13).
BSODs KMODE_EXCEPTION_NOT_HANDLED (NTFS.sys), SYSTEM_SERVICE_EXCEPTION, KERNEL_SECURITY_CHECK_FAILURE occured before upgrade to Build 10586, and might happen again. Minidumps for these disappeared during upgrade to latest W10 build
BIOS is the latest one. Ran Memtest86+ yesterday, 8 passes with all 11 tests, no errors found. Windows Memory Diagnostics didn't find anything either.
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6800001e090
Arg3: c7200001eda3c847
Arg4: ffffe000607d0930
[Code] .....
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Oct 2, 2015
I have recently completed a new home build with the following specs:
Processor: i7-6700k
Motherboard: Gigabyte GA Z170X Gaming GT
Memory: Corsair Vengence LPX DDR4, 2666
GPU: Sapphire Radeon R9 Fury
SSD: Intel 750 Series, 1.2 TB
PSU: Corsair RM Series 750 Watt
Case: Corsair Carbide Series Air 540
OS: Windows 10 Home
The build went fairly well and the computer seems rather stable (and very, very quiet). But the main problem I am having is that after the computer wakes up from sleep mode, it crashes a few seconds later and re-boots. The event log will be riddled with entries upon reboot, but one critical event in particular catches my attention:
Event ID: 41, Kernel-Power
There are also a number of Errors that show up; not sure if they are normal or not but I suspect errors should not typically occur. I've updated all of my device drives but that didn't really seem to solve the issue. I also tried changing the power settings and un-selecting "Fast Startup" as per a recommendation I read on a different forum but that had no effect. To prevent the system crash, I've simply been shutting down my computer after I am done using it which isn't a bad thing, but I'd like to have the option of using sleep mode.
Also, for what it's worth, I remember having a bitch of a time with sleep mode with RAID 0 on my old computer, so perhaps Windows does not yet adequately support "sleep mode" with PCI-E controllers.
DESKTOP-89LL87T-Fri_10_02_2015_172700_76.zip
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Feb 2, 2016
Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.
I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.
I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
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Aug 21, 2015
After updating to Windows 10 Pro recently I get a lot of BSOD's (DPC_WATCHDOG_VIOLATION). Mostly when my laptop wakes up from a well deserved moment of sleep. Also I noticed that sometimes the laptop awakens from sleep when I didn't ask it to wake up.
Culprit (driver probably). Here's the dump file I collected XPS-vr_21-08-2015_120314,69.zip
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Oct 5, 2015
I upgraded to Win10 about a month agn Friday my pc was stuck in the Automatic Repair Loop. I tried alt+ctrl+del no result. I reboot and pressed F10 the monitor went to sleep mode. When I pressed the on button on the monitor, the Monitor Status reads as follows:
DVI: No signal
VGA: No signal
Auto Switch Source: on
Default Source: DVI
At a point in time, a msg appeared saying "check video cable" so I used the VGA cable on two different ports no success. I bought a DVI-D cable and used it still the monitor is in sleep mode
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Jan 19, 2016
After I upgraded from Windows 8.1 to Windows 10, my sleep feature quit working properly. There was a point in time a couple months back it did work, but since I hardly use it I didn't notice a problem. Recently I decided I'd start using it, and that's when I noticed the problem. When I go to sleep mode, it goes to sleep, but than when I bring it out of sleep mode it just restarts. I don't get any kind of error message at all, and as far as I can tell my power settings are set right. One suggestion I found suggested to revert my driver for Intel Management Engine Interface from version 10 or 11 to 9.5. I just reformat my hard drive and start over. I'm trying to avoid that at all costs. I see suggestions on the settings in BIOS. Which settings in particular should I look to change?
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Jul 31, 2015
This issue's surfaced for me since this morning. Whenever I put Windows to sleep, either manually or closing my lid, it shuts down the instant I start it back up.
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Sep 26, 2015
When I press the sleep button in Win 10 computer shuts down
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Aug 9, 2015
This problem happened for me last week but after a system restore it was seemingly fixed. After having to restart my computer again however, it's come back: every time I put Windows in sleep mode and turn it back on, it instantly shuts off. Not even a blue screen, it just turns off before the screen has a chance to even turn on.
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Aug 3, 2015
Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.
I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.
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