BSOD :: Laptop Won't Start After Update
Jan 5, 2016
My HP Spectre 13 laptop won't complete a startup. It has the update of Windows 10 pro (from 8.1), a solid state drive (SSD), and classic shell. The computer started earlier today and I got a message that I could restart it to effect updates -- so I did. That restart seemed OK. Next I got a notice to upgrade my Kaspersky Internet Security (to KIS2016, I think) so I said OK. Then I got a message that I could restart to make the Kaspersky the effect. I did, and that is when I got messages in the following sequence.
(At some point a message flashed, too briefly to read, about a thread missing or something.)
1) "Your PC ran into a problem and needs to restart. We'll restart for you."
---- Messages: "preparing automatic repair" "diagnosing your PC"
2) "Your PC did not start correctly" [restart] [advanced options]
3) at [advanced options] offered this menu:
--(1) Continue - exit and continue to windows 10
--(2) Use a device -- Use a USB drive, network connection, or windows recovery DVD.
--(3) Troubleshoot -- reset your PC or see advanced options.
--(4) Turn off your PC
4) [Troubleshoot] offers:
--(1) Reset this PC - Lets you choose to keep or remove files, and then re-installs windows.
--(2) Advanced Options
5) [Advanced options] offers:
--(1) System restore -- use a restore point
--(2) System image recovery
--(3) Startup repair - fix problems that keep windows from loading.
--(4) Command prompt
--(5) Startup settings - change windows startup behavior.
--(6) See more recovery options - go back to the previous build.
So far I have only accessed the command prompt and listed folders with DIR. I am thinking of trying to use a system restore point, but I am worried about creating even more problems.
I suspect the problem is due to Win 10 or to drivers or to Kaspersky or an interaction between them. I will post this to Windows 10 forum, to HP Support, and to Kaspersky Support.
View 5 Replies
Similar Messages:
Aug 18, 2015
have nothing, no screen, cant seem to start in safe mode, its a toshiba satellite laptop the on buttos flashes every few seconds. Have disconnected power and removed battery, but nothing
View 1 Replies
Aug 5, 2015
I installed windows 10 on my laptop yesterday! My gpu needs reflowing and now doesn't work so I shouldn't download and install my gpu drivers... But they are actually downloading right now.
View 3 Replies
Jan 14, 2016
Since I have installed Windows 10 (reluctantly) my laptop keeps switching off whilst I am working with it.
I have an old Thinkpad and have set so the power settings so it never sleeps whether on battery or mains. However, it is always plugged into the mains and I never use it with the battery.
This may be a red herring but I do have Microsoft Solitaire going most of the time, so wondering if it could be a potential cause.
View 11 Replies
Oct 18, 2015
I recently bought a MSI laptop, and decided to update the BIOS.
However after the update my laptop just doesn't boot anything, no USB, no hard drive, nothing.
I already enabled/disabled secure boot, used UEFI etc. and tried to flash the BIOS again, but nothing worked.
View 9 Replies
Jul 30, 2015
I installed Windows 10 last night and it was working great until I did a restart to update my AVG. Then it wouldn't accept my Microsoft password . I am able to log in to my Microsoft account on my tablet and I tried changing the password but still get the incorrect password message .
View 1 Replies
Sep 27, 2015
Got my sister's laptop to shaping the future of windows, stuck on build 9926 because she forgot the password which allows me to use the device an admin.
Now I need to use that laptop but I can't, 9926 is not good as a daily driver ...
Tried clean install, usb option is missing ... tried the tool, it needs a permission.
View 9 Replies
Jan 16, 2016
I have two Windows 10 laptops. One updated to whatever version that added the "Find My Device" option in "Updates & Security." The other doesn't seem to be able to update to that version. Of course, the laptop that got it is one that stays at home and the one where it would be useful because I travel with it, it's not updating.
I am just assuming the cause is that it's not updating Windows 10 to the version that activates "Find My Device."
View 5 Replies
Oct 10, 2015
Code:
Loading Dump File [G:MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*
************* Symbol Path validation summary **************
Response Time (ms) Location
[Code].....
View 4 Replies
Sep 23, 2015
My laptop keeps freezing randomly, and seconds later it restarts itself. I'm pretty sure this problem started when i upgraded to windows 10. It use to happen every once in awhile but now it happens several times a day while i am on a browser or doing anything on the computer. I barely have anything installed on it and its fairly new, i bought it earlier this year. I did a scan with AVG and nothing showed up. It doesn't heat up either. I also updated windows 10 to its latest version and also updated the AMD drivers as well. Should i try to reinstall windows 10?
This is the laptop i have: ASUS Laptop R510DP-WH11 AMD A10-Series A10-5750M (2.50 GHz) 8 GB Memory 1 TB HDD AMD Radeon HD 8670M 15.6" Windows 8.1 64-Bit
View 4 Replies
Jan 31, 2016
I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.
The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.
System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
16GB RAM
Memory:
8GB Samsung 1600MHz
8GB Samsung 1600MHz
System board
80A5 91.1C
System BIOS:
F.77
The .zip folder : DESKTOP-GN6H44L-Sun_01_31_2016_182610_43.zip
View 9 Replies
Feb 2, 2016
Recently, whenever I wake my laptop up from sleep (from closing the lid and then opening it again), sometimes I get a BSOD.
I think it started when I updated the Intel graphics driver, so I've booted into safe mode, uninstalled and reinstalled the driver, and I still get an issue.
I've attached the debug files, there was a previous BSOD a few months ago that I was getting due to a Nvidia driver issue, but I downgraded to an earlier version and it's stopped it, so I don't think the issue is there.
View 1 Replies
Dec 12, 2015
my laptop nameCresia
ASUSTeK COMPUTER INC. X551MA
Serial #: E5N0CX006715187
Windows 10 Core (10.0.10240.16590) my computer crashed brings up Recovery file: BCD Error code: Oxc0000034 then goes to Aptio setup utility screen. i signed in as administrator and added passwords now i just need to know what i need to do from here.
View 5 Replies
Oct 25, 2015
My laptop did an automatic Windows 10 update Friday and restarted but no program will open now and I have to hold the on key to restart it. I get about 15-30 second after it comes up to click on something and it might open but will stop responding shortly after. I have got task manger to open once and only AVG was running but it frozen before I could click on anything.
I started in safe mode and removed the last window updates only to had them reinstall when it restarted.
What at can I do? Is this a virus or malware or did the latest update do this?
View 5 Replies
Nov 12, 2015
I have 2 desktops and 1 laptop. Both desktop update fine to build 10586 but the laptop keep saying up to date after check. Even try Lan connection still no go for laptop to update. How to force laptop to update? All running Windows 10 Pro.
View 7 Replies
Sep 2, 2015
After a recent Windows 10 update on my laptop and my work computer the date no longer shows on the taskbar. The clock is visible and the calendar pops up when you click on it, but no date. No settings were changed by me and everything is enabled as far as I can tell. Is this just some sort of glitch or is there something I am missing to bring the date back?
View 3 Replies
Dec 16, 2015
When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings
What I've done in the command prompt:sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth.I also tried the chkdsk command but there were no problems found
When I started noticing the problem:After I downloaded VMware's player and created a virtual computer with Ubunt
View 3 Replies
Aug 21, 2015
After updating to Windows 10 Pro recently I get a lot of BSOD's (DPC_WATCHDOG_VIOLATION). Mostly when my laptop wakes up from a well deserved moment of sleep. Also I noticed that sometimes the laptop awakens from sleep when I didn't ask it to wake up.
Culprit (driver probably). Here's the dump file I collected XPS-vr_21-08-2015_120314,69.zip
View 3 Replies
Jan 26, 2016
So I got a new laptop - MSI Dominator Pro GT72. I added two 8GB sticks of RAM on top of the current 16GB currently in it. It also had two Kingston m.2 SSDs in RAID 0. It was running with out any problems what so ever. I decided after that I actually wanted the ssds as two independent drives. So I removed the RAID setup and did a clean install of Windows 10 back on. That seemed to install all ok.
Then In the process of installing the drivers from the provided MSI disc it hung and then restarted. Then ever time after on login it froze a few seconds in. I thought I'd try a clean install again on the other SSD this time just to see if it reoccurred. Sure did. After installing some of the drivers and using the machine it crashed again and froze on login. I even tried all the updated drivers from the msi website instead of the ones on the disc.
I've run a memtest and absolutely no errors. I've updated the bios and firmware also. I then began running verifier to see if I could find a culprit. I got a BSOD before login repeatedly. I then got down to only selecting a bare few drivers in the test and was able to login with no BSOD. When I ran verifier with combinations of drivers they worked sometimes and only really seemed to crash when i stacked more and more drivers for it to test. I'm not sure if its suppose to work that way or not.
I thought it might have something to do with me separating the m.2 ssds from the RAID. I should mention that there is a 1TB hdd also in the machine.
View 2 Replies
Dec 27, 2015
My laptop keep crashing 5-10 minutes after booting up ever since upgrading to Windows 10. Showing kernel security check failure.
View 1 Replies
Oct 17, 2015
I've had this machine since Oct 5. On Oct 14 it started BSOD, particularly on wake up. Event log shows about 5 reboots. I've turned off the sleep while on AC, told it not to put the HD to sleep, and waiting to see if that fixes it. I can get a full refund or exchange on this box through Monday.
View 4 Replies
Sep 7, 2015
Having successfully upgraded a tosh laptop with Win 10 and finding and installing all unknown device drivers (2 of them) the machine worked well. I then turned my attention to install any of the 3 different printers I have, Brother, HP and Epsom. With each printer I get the same problem, regardless how I try to install each one, either with the driver package, using the win 10 printer install routine the machine crashes. I get a black screen and the laptop trys to reboot and crashes again. After the second crash the laptop resets itself and I have to re-install my apps and device drivers again. Try again to install any printer and the same routine happens all over again.
View 7 Replies
Jan 19, 2016
I finally got me a BSOD on my windows 10, on laptop. I was tranferring some music files from my ssd on laptop to an external hard drive in a wifi hdd enclosure. The error is "EXFAT_FILE_SYSTEM (EXFAT.SYS)".The HD (WD10EADS) in the enclosure is formatted in Fat32, and I was thinking that might have something to do it the error. But the HD has to be in Fat32 in order for the WIFI enclosure to be able to see the HD, per the instructions of enclosure.
View 2 Replies
Jan 16, 2016
I just bought this laptop about two weeks ago. It came with windows 10 installed. But for the last week or so it has been crashing to BSOD about once a day. Nothing specifically seems to be triggering it just randomly happens.
View 6 Replies
Apr 14, 2016
I am little frustrated as my laptop crashes frequently when not in work. It runs well when I am doing any task, I mean when mouse and keyboards are in use. But if I keep my laptop open and there is no activity, immediately after sometime, it crashes and shows BSOD. For each case of BSOD, the problems are different. I have analyzed the minidump file (Though I am not an expert, but tried) and each minidump files says different causes and lists different programs as affected, but I could not make a solution for it. analyze the dump files and tell me exactly what is causing the problems from the attached minidump files.
I am running Microsoft Windows 10 Pro on HP 14-r029tx laptop with 4th generation Intel Core-i3 processor, 4 GB DDR3 Ram and 2 GB NVIDIA GeForce 820M Gfx card.
View 9 Replies
Apr 14, 2016
Brand new Alienware 17 R3 and I get this BSOD probably 70% of the time on system start, restart, or awake from sleep. It only occurs once, after it has occurred it will never happen a second time in a row. All it says is the whole "IRQL Not Less OR Equal" thing, then reboots. I have followed the instructions in the sticky and attached the corresponding zip file.
I have already updated several things from the Dell site directly after trying some google research on the subject. In the last 24 hours I have updated the BIOS, sound drivers, touchpad drivers, video drivers (both onboard and for the 980M.) I also updated the wifi and LAN drivers from the Dell support site about a week ago shortly after getting the machine.
View 1 Replies