BSOD :: Map App Not Working

Jan 10, 2016

This is on a dell venue pro 11 tablet with windows 10 pro. I downloaded an offline map in settings, then map app would not load. When I click on map, it pop up for 3 seconds then gone. I tried run App troubleshooter.

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BSOD :: DVD Not Working After Installation

Aug 4, 2015

My DVD player is not working on either laptop since my Windows 10 installation.

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BSOD :: Start Menu Not Working

Aug 25, 2015

I upgraded to Windows 10 from 8.1 about two weeks ago. It worked fine for a few days then the problems began. When I click on the start menu button, I get a critical error message saying "the start menu isn't working; we'll try to fix it the next time you sign in."

I clicked the shut down button attached to the error message and shut the system down. I restarted and went to my desktop again. I tried the start menu button and received the same error message. I was able to log on to my son's desktop on the same computer. The start menu works on his desktop. I ran the SFC Scan and received the message that there weren't any integrity violations.

I then tried to revert back to Windows 8.1 from the settings menu. I received the following error message: WDF_Violation. It restarted my computer, but could not take Windows 10 off and put Windows 8.1 back on. Every day something new happens. Now I cannot shut the computer off. I use the power button and select shut down. It attempts to shut down but it brings me back to the login window. I can't get rid of Windows 10, can't get Windows 8.1 back. I'm stuck with a crippled Windows 10.

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BSOD :: Desktop 8.1 Computer Not Working At All

Aug 10, 2015

After down loading windows 10 once I'm past the sign in start page every thing is just flashing and the computer is totally unresponsive. It is impossible to access any programs. I can't even try to go back to 8.1 unless I can do something in the UEFI BIOS setting I'm totally sunk.
I must admit to being a little naive as I didn't realize windows 10 was an experimental program for enthusiasts only, being as the download symbol had appeared mysteriously on my monitor, and the tv is showing advertisements for windows 10 every hour, I assumed that I wasn't going to bugger up a 3 month old computer.; 

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BSOD :: PIN Not Working After Microsoft Password Update

Sep 11, 2015

I recently changed my microsoft password.After a reset, after entering the PIN, i was greeted with the message: " username or password is incorrect".I changed it to log on with my new password and it worked perfectly.

If i enter a different PIN: " the PIN is incorrect"

It is worth mentioning that i changed my PIN several times but with no result.

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BSOD :: Kernel Security Check Failure When Working In 3Ds Max

Oct 8, 2015

I just made a clean install of Windows 10 on my laptop, and I've been having a BSOD when working in 3ds Max 2016.

For now, it's only when closing the software after working on it. However, the reason I made the clean install was because it was happening every time I started the software, keeping me from working on it.

Following instructions on a website, I "opened the dump file" using windbg.exe, and it mentioned it was probably caused by "dxgmms2.sys" but I can't find any solutions online to this

I've uploaded the zip file....

I believe all my drivers are up to date, especially the graphics card's driver, which I just updated to a version that was released yesterday.

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BSOD :: USB Ports Not Working - Stuck At Lock Screen

Sep 15, 2015

Big gaming tower with ASUS MB, on-board sound, separate graphs card. I upgraded from Win7 to Win10 and everything went well for a day. Then my USB ports: 2's and 3's and my PS/2 ports too, went dead. Well, they have power but no communication. I figure I could reinstall an image of my Win7 and then roll back up to Win 10 but what is the matter is what I'm wondering.

I installed a fresh Win10 ISO on another drive in the box and that one works fine. The installation I rolled up to Win10 by invitation sticks on the Lock Screen and I can't enter anything at all. So, I can't get past the lock screen. All other USB devices have been disconnected except, at one point, a keyboard and then just a mouse, then just a keyboard on the PS/2. No joy. How to I can fix/hack/reinstall/etc the USB bus drivers? I think that would do it.

BTW, launching Safe Mode under my 7-to-10 conversion install makes the computer throw a "System Thread Exception Not Handled" error Wdf01000.sys Then it reboots automatically and I'm stuck back at the Lock Screen, well, unless I boot to the other Win10 OS on board, in which case I can boot to Safe Mode easily under that clean Win 10 install. That's just not getting me where I want to go. Might be time to just reinstall everything. Even the recent images I have are not what I really want. Win 10 was working so well for me on a Dell laptop I've been using since February. 

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BSOD :: Computer Will Just Freeze / Mouse Cursor And Keyboard Not Working

Jan 31, 2016

I have been getting random BSODs, sometimes they happened 3-4 times a day and sometimes I will not have one for 3-4 days. Also sometimes my computer will just freeze, mouse cursor and keyboard not working and I have to hard boot. Also some times when it freezes, a stutter/buzzing noise is head through my headphones. Attached is the files

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BSOD :: Critical Error - Start Menu And Cortana Aren't Working?

Sep 6, 2015

I get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in."

Now I can't access anything on my laptop.

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BSOD :: Critical Error - Start Menu And Cortana Aren't Working

Aug 10, 2015

That's what my husband's laptop says after signing in to Windows 10. He installed an upgrade to Windows 10 about a week ago, and no problems until yesterday - 8/9/2015. A window comes up saying "Critical Error - Start menu and Cortana aren't working. We'll try to fix it the next time you sign in." Then there is a button within that window that says, "Sign out now."

When he clicks on "Sign out now" his laptop restarts, shows the page with the date, he is able to clear that to the sign in page, he puts in his password, hits enter, and the same critical error shows again on his desktop. He is locked into this round robin. The toolbar doesn't load all the usual icons. He clicked on the google chrome icon on the desktop one of the times, and its homepage came up, but he was unable to use the page or to access the internet. At first he was able to click on something in the lower right corner and learned that he had internet access, but he still couldn't access the internet. Now that piece of information is unavailable to him.

When he right clicks on his desktop, the right-click window comes up as usual, but when he clicks on "display settings" for example, he gets another window that says, "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel." However, the slide show of his photos he uses for his desktop display or background is working well. What can he do to fix his Start Menu? 

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Drivers/Hardware :: Usb Stopped Working - Only One Port Is Working ( USB3 )

Jan 19, 2016

have a problem with usb drivers according to my control panel which says it is fixing the issue and then tells me to reboot but it is not fixed. Keyboard lights up on start but when the first blue window appears it goes off. I can get into the bios ok and the keyboard works there. only one port is working (USB3). as my mouse and keyboard are usb and there is no PS2 port i am kinda cactus at the moment. Been searching for usb drivers for win 10 but not having any luck. Everything was working fine since November until yesterday.

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Touchpad Not Working - Two Finger Gestures Aren't Working

Oct 12, 2015

just today my touchpad on my Asus laptop was working perfectly and for some reason stopped working. I can move the cursor with it and perform dragging gesture but two finger gestures aren't working, all drivers are installed so i don't know what to do...

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BSOD :: When Not Using PC?

Sep 7, 2015

I have had 2 BSODs pointing to AuthenticAMD over the past few days. I have had other BSODs recently as well.

All of them should be compiled in the attachment.

I have had the Processor and the RAM replaced previously, still was having issues so got the MOBO replaced which fixed most of the issues but I am wondering whether the faulty MOBO could have screwed up the replacements of the CPU and/or the RAM again?

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BSOD :: After Installing New RAM (x32)

Nov 6, 2015

I just put a new RAM, 2GB, on my computer, and when I turned it on, it worked nice for about 3 minutes. Then it suddenly froze compltely with nothing responding. First Firefox, then My Computer window, then everything, all this in about 10s. After another 20s, blue screen showing "critical process died" showed up. I managed to see that out of 4GB that I now had, 3,25 were usable (I thought W10 x32 supports 4GB?). I am uploading a report. I am almost aboslutely certain that this had something to do with the new RAM since before that it worked just fine, and now fine again after I removed the new one.

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BSOD :: While Using Chrome?

Oct 21, 2015

I recently upgraded to Windows 10 and have had a few BSODs. One was a System_Service_Exception dxgkrnl.sys.

The other I'm not sure of. The manufacturer's site for Windows 10 drivers has not been updated, and I'm worried about accidentally upgrading the wrong ones and video card driver updates (if that is part of the problem) specifically have given me fits in the past.

DAVE-ACER-Wed_10_21_2015_111634_70.zip

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BSOD :: After Overclocking CPU

Nov 1, 2015

Got a BSOD toady after overclocking cpu , but system was ok all day yesterday and all night.

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BSOD :: When Turned On PC

Oct 10, 2015

I came home from shopping and turned on my custom built desktop PC and it gave me a BSOD. On the screen it said "system thread exception not handled". This only happened once

DIN-PC-10_10_2015_190348_82.zip

System Spec

Computer type: PC/DesktopSystem
Manufacturer/Model Number: Custom built
OS: Windows 10 64 bit Home
CPU: Intel i7 3770k (not overclocked)
Motherboard: ASUS P8Z77-V
Memory: Corsair 16GB

[Code] ....

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BSOD :: IRQL While Doing Almost Nothing?

Nov 22, 2015

I got BSOD with error message IRQL_...

It happens while I watch something on youtube or reading things on edge.

DESKTOP-ISTU83I-Sun_11_22_2015_145249_64.zip

Note: At the moment I am using GSkill 4*4GB 2666Mhz DDR4 memories. I ordered 64gb kit, that is why I stated that memory kit at the bottom.

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BSOD :: While Using UTorrent?

Nov 4, 2015

I am getting the BSOD of when using uTorrent, I have tried another program and the same issue occurs. Debug files are attached.

DEBUG -PETE-DELL-Wed_04_11_2015_174534_99.zip

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BSOD While Gaming

Jul 4, 2015

I have been getting blue screens everytime I play intensive games such as Grand Theft Auto V and Dota 2. I am not sure what has caused it but here is a link to the minidump files. URL....

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BSOD :: Crashing When Run Certain Program

Nov 29, 2015

When I launch Rumble fighter, after the patching is done and the game is about to launch. I get the blue screen and it says

"kmode exception not handled dump_wmimmc.sys"
PHIL-PC-Sun_11_29_2015_134545_61.zip
i7-4790K
MSI GTX 970 Gaming Red
Asrock Z97X Killer

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BSOD :: Several Errors Shows Up Every Often

Nov 16, 2015

I downloaded and installed windows 10 home premium version on my desktop. The blue screen have been annoying me time by time when I'm using OS properly. There are several errors shows up every often, such as bad pool xxxx, page management, no area paged found. I tried reinstalled OS but the problems still exist. How to solve those errors. Someone said its caused by the drive software which I don't know how to pick it up from so many drive tools in my system. By the way, is there anyway to solve problems directly except downloading new OS version again?Currently running home premium 10240

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BSOD :: 30 Seconds After Bootup

Aug 27, 2015

I recently updated my HP to Windows 10. During setup after I logged in, I got the BSOD. I thought there was nothing wrong until I logged in and found out that I didn't have Start Menu access. About 10 seconds later, the BSOD came up again. Now every time I log in, about 10 to 30 seconds after login, I get the BSOD.

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BSOD :: Occurred Once Since Upgrading?

Nov 18, 2015

Zip file uploaded. As far as I know, this has only occurred once since upgrading to Windows 10.

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BSOD :: When Using UTorrent After Update

Feb 10, 2016

Recently I updated my Dell Latitude E6320 to Windows 10. Now when I start using uTorrent i get BSODs (PAGE_FAULT_IN_NONPAGED_AREA), and due to my lack of knowledge can't figure out where it comes from. I read a few posts, updated my WLAN drivers (had some different issues with that also), set the computer to make dmp files, but I lack the knowledge to read them, and see the cause of the problem. I saw there might be hardware problems, driver problems, memory caching problems, and so on, and all of them go beyond my knowledge. Down here I attached my dmp file.

SAMUEL-PC-2016_02_28__185519,99.zip

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BSOD :: Freezing During Certain Games

Feb 23, 2016

I have been having an issue for a few weeks now where my computer will BSOD or freeze whenever I play certain games.

At first I thought it was a specific game (Xcom 2) that was doing it, but it has since started happening while playing other games that didn't have that issue in the past (One Piece: Pirate Warriors 3 and Sonic Racing Transformed).

I included the file as requested on the posting instructions.

Note I ran the program today, but I havent had a crash since yesterday so I am unsure if the information will be there? If necessary I can run Xcom 2 for a while to force a crash, but for obvious reasons I would prefer not to if it isn't needed.

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