BSOD :: Multiple Random System Lockups Requiring Hard Reset
Sep 5, 2015
I recently built the PC I am currently experiencing this issue on. I have built several gaming PC's in the past, but never have I experienced any consistent issues such as this.
The PC Speccs are as follows:
CPU- AMD FX-9590 Vishera 8-Core 4.7GHz Cooled with a: CORSAIR Hydro Series H75 Liquid CPU Cooler 120mm
MOBO- ASUS M5A99FX PRO R2.0 AM3+
GPU- 2x EVGA GeForce GTX 970s in SLi (4GB GDDR5)
Power Supply- COOLMAX CUG-950B 950W ATX12V v2.3 EPS12V v2.91 SLi Certified
RAM- 16GB HyperX DDR3 SDRAM
HD(s)-1x Western Digital 1TB 32MB Cache, 1x Seagate Barracuda 1TB 7200 RPM 64MB Cache
OS- Windows 10
I built the PC in mid February of this year, 2015. This particular issue started happening consistently (daily basis) in June. While gaming, my PC will all of a sudden, at random, lock up completely. I try Alt+f4, Ctrl+Alt+Del, and Alt+Tab, but nothing responds. The PC just stays like this until I'm forced to do a hard-reset at the tower.
I've tried just about everything I can think of to resolve this problem. I thought since it only happens when I game that perhaps it's a cooling issue and my system is overheating. However, I've ran a slew of programs to monitor heat and none show anything abnormal.
Many articles suggested malware or spyware might be causing the lock-ups. So I've chosen to clean my system daily but the issue still persists.
At one point I was able to eliminate the problem completely for nearly 3 weeks by changing my power settings from 'Power-Saver' to 'High-Performance'. Unfortunately, the issue came back. Asus Suite II regularly reports power fluctuations which leads me to believe it might possibly be a failing Power-Supply but I'm just not sure.
Windows Event Viewer lists a myriad of different application and system errors each time it happens. Recently however, it is always showing errors from Microsoft.Windows.Store, DistributedCOM, and Service Control Manager, all coinciding with the exact time the system locks up and becomes unresponsive.
It's worth noting that this system started out running Windows 7 Home Premium and just recently upgraded to Windows 10. The problem existed regardless of OS.
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Dec 12, 2015
Lately I have been getting hard lock ups on my desktop. I had no real software or hardware changes but I did notice the crashing was only happening during GTA 5. The locks up would never have an actual BSOD or error message just a hard freeze requiring me to restart or the system would restart itself.
Now it started happening even without running GTA 5. My cpu temps were a bit high (98 was the max) with GTA 5 so I thought that was the issue, but when idling + my hyper 212 evo, I get 30 deg temps and still crashed.
Interestingly I also crashed when using the dmp application to make the mini dump I uploaded to analyze.
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Jan 1, 2016
My pc is still running when it somehow crashes my monitor switches off to a black screen showing no signal pc requires hard shut down to turn off sometimes even flipping switch on power supply for it to shut down. I have a verifier file to this post but im unsure if it shows the issue as the problem is not showing up as an event. the problem seems to be at random instead of being provoked I restored back to a windows update for 12/25/15 instead of before verifier to see if problem persists after a critical update was installed.
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Jan 18, 2016
Ok . I am getting random system lockups, can happen anytime. Sometimes using when using chrome or just on desktop. Happens most often when windows is on login screen, or sometime right before windows loads. Playing any game I have will cause crash to desktop. Crash time varies from game loading screen to playing game for a few minutes.
So far I have reinstalled windows 3 times. I have replaced motherboard because it crashed during bios update, thus ruining mobo, tried different power supply also. After installing windows I have installed latest drivers that I could find, didnt seem to make any difference from the drivers that were loaded when windows was first installed. I did notice that after I installed pc matic I got constant BSOD, So I uninstalled it. fewer BSOD But still have lockups and game crashes.
I have ran memtest for 24 hours with no errors, also ran tests on ssd and hdd drives with no errors.
AMD fx9370
asus m5a99fx pro 2.0
16 gb ram
Amd radeon R9 200
sandisk 120gb ssd
toshiba 2Tb drive
LG dvd drive
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Nov 4, 2015
I am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one.
So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.
Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure.
All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.
I have checked the Event Viewer several times and three things pop out at me.
1) Kernel-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)
It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.
iI want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail.
Here's the specs, Debugging files are attached.
Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans
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Feb 10, 2016
Two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.
I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.
I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen.
I'm attaching the zip file required.
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Dec 19, 2015
i get random restarts since i upgraded to win 10..
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Nov 30, 2015
Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown, This returns even after clean install of Windows 10....
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Aug 23, 2015
BSOD usually happens in more graphic intensive games like GTA5 or Elite: Dangerous. I haven't gotten it in games like League of Legends or Hearthstone, which are less intense.
2 most recent Minidump files and the debug file are attached below.
Crash Dumps.rar
BROCKSRIG-Sun_08_23_2015__01509_33.zip
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Jan 16, 2016
Fairly new to PC building. I built my current PC with windows 8.1 and it ran OK until I upgraded to windows 10 then it would just freeze and everyone in awhile Bsod different errors but mostly DPC_WATCHDOG_ERROR. other problems the USB, mouse, and keyboard slots will randomly freeze forcing reset.
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Aug 13, 2015
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It then started the process, after which it crashed with a BSOD telling me something went wrong and that it would restart. After that it kept restarting, sometimes with a BSOD, sometimes just freezing on the windows 10 logo. There were different BSOD errors each time it would crash, I can't remember all of them.
Some of them were along the lines of a driver stack overrun, some were telling me system32/winload didn't exist.
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At this point the PC just froze on the windows logo, still trying to initialize the system reset I think. I unplugged the drives and plugged them into my laptop to check what was wrong, and both drives were wiped, with nothing left, no hidden files.
Only with both drives unplugged, the PC would give me something different, an error saying that there is no operating system, which is obvious, so I don't think it's the PC, but windows that is generating this problem.
I tried booting from USB multiple times, with a system restore on it, a windows 10 installation on it, and a windows 8.1 installation on it, since that is what my PC started with.
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Aug 17, 2015
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Kernel Mode Driver
System Service Exception
Page Fault in Non Paged Area NTFS-sys
Kmode Exception Not Handled
Drive IRQL Not Less or Equal (again today, when I booted up)
System Thread Exception Not Handled
Bad Pool Header
DPC Watchdog Violation
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MB: ASRock 970 Pro 3 R2.0
CPU: AMD FX6300 Black Edition
RAM: 1x Corsair 8GB DDR3 1600 Mhz PC12800 - CMV8GX3M1A1600C1
GPU: EVGA NVidia Geforce GTX 550 Ti
PSU: Akasa ES Plus 450W AK-P450GBK
3 HDD, one of them empty
1 DVD Disc Reader
1 PCI USB 3.0 hub
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I upgraded to Windows 10 from Windows 7 home last week. However, today, while I was playing with my PS4, my PC randomly got 2 BSOD with in 3 minutes time frame. I was not using my PC. It was turned on, idling. After the first BSOD, the PC restarted and within 3 min another BSOD.I ran Memtest and Prime95, and played GTA 5 without any failures.
System Spec
Computer type: PC/DesktopSystem
Manufacturer/Model Number: Custom built
OS: Windows 10 64 bit Home
CPU: Intel i7 3770k (not overclocked)
Motherboard: ASUS P8Z77-V
[code]...
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Mar 5, 2016
I'm having a lot of issues with a system I recently assembled. Apps like Word, Outlook and Firefox are randomly crashing, BSODs from time to time, and the PC sometimes crashes directly after sleep-mode.
I've tried the following:
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Oct 26, 2015
I have read other threads on Win10 freezing after upgrades but they are very different than what I am experiencing. Just got the Surface Book this morning. It is the i7, 256 Gb hard drive, 8 Gb ram version. Without installing anything the system randomly freezes. Does it more often if using the stylus. The only way to recover is a hard reboot. I turned off BitLocker and reduced it from every few minutes to maybe 1x per hour. Looks completely random. I also changed to local login and appeared to reduce it more. Can actually use the stylus some now. I have downloaded all the updates. After reading all the problems with Win10 freezing I am wondering if it is an OS bug and not a hardware problem. It has me seriously considering taking this back to the store. I am going to try turning the blue tooth off and try it that way but without the stylus this laptop is not worth the 2400 to me.
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I didn't know where to put this thread, but because it has to do with system performance, I thought this might be the best place to post my issues with Win 10. Let me get straight to the point:Up-to-date Windows 10 install (ver 1511 OS Build 10586.36)I haven't tested it but it seems like when the computer becomes inactive after a period of time, the whole system freezes - the mouse isn't moving, the desktop remains static on the last windows that were there, the time remains static (it doesn't change), CTRL+ALT+DELETE doesn't work.
Only solution seems to be to a hard reboot.In all other aspects the computer works fine: no virus (as determined by up-to-date version of Free Avast AV), SSD runs super fast, computer reboots, shuts down and goes to sleep perfectly. It's just when I am working on the computer and get sidetracked and when the computer becomes inactive, the computer freezes.
System Specs (other relevant aspects of my system can be viewed on my system specs page):Custom Built: E6700 non-OC4 GB DDR2 RAMGTX 970 (up to date driver: 361.43) Is there some sort of log that I can call up to show what is causing this stall/freeze/hang-up?
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I've experienced multiple BSOD's in a while now. It occurs several times every day. I thought it was an issue with my graphics card, since it often occured using Adobe Illustrator and other GPU needing applications. Today I replaced my graphics card and I got a BSOD a few minutes later.
I've attached the BSOD file.
KELLMANN-CRH-09-11-2015__83443,81.zip
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Jan 19, 2016
I purchased a new NUC6i3SYK last week. I have installed a 250gb Samsung evo 850 M.2 HD and 1 8gb stick of Corsair PC4-17000 DDR4 Ram.
Windows 10 is a fresh purchase and install downloaded direct from MS.
The Nuc worked fine with both the HD and Ram being recognised and W10 installed fine. I loaded the drivers from the Nuc support page and then updated Windows. Everything still fine. Then I proceeded to install other programs and went to bed.
Next morning the PC had crashed and failed to restart. After searching the net for possible cause I decided to reinstall Windows 10. This time i didn't load any drivers and the PC was NOT able to connect to the Internet because I thought one of the updates may have cased the crash.
PC was still unstable and crashed often to the point it was in a BSOD loop. I then reinstalled Windows 10 again and this time I installed the LAN driver only and Windows 10 updated itself. It stayed on for 12 hours and has now gone into a BSOD loop again.
The BSOD error message changes but the main ones seem to be
Memory_Management
irql_not_less_or_equal
0xc000021a
Throughout this process I have:
Run Memtest86 for approx 20hrs with no errors
Performed a disk check
Installed samsung magician to confirm HD firmware is the current version
Updated the BIOS to current version
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Dec 16, 2015
I've had a look at some of the forums which seemed to have the same problem as me (perhaps for different/same reasons). Since updating the BIOS manually 3 weeks ago, I've been having multiple BSOD and each time the reason appears to be different. However, there are only 4 recorded BSOD in minidumps (I've had a lot more than that... but I don't know where it's gone).
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