For the last month or so I have had random BSOD and rebooting instances. It doesn't seem to be related to any specific program, as far as i can tell. I have run diagnostics on my memory, cpu, and I have do a fresh install of my graphics drivers.
THEAVENGER-Sat_03_05_2016_150508_48.zip
Really having some annoying problems ever since I upgraded from Windows 7 pro x64 to Windows 10 pro x64. I play a variety of video games but most recently I've been playing Diablo 3 and for some reason my computer randomly crashes and restarts in the middle of playing. One of my screens goes black (main monitor) and the other usually goes some different color. This may happen with other games but I haven't played many of my other games recently. This has never happened prior to me upgrading to windows 10. I thought perhaps that it was my video drivers so i ran Display Driver Uninstaller and downloaded the latest driver for my GTX 570 Hd.
It will still happening so i thought it was the CPU (3770k) overheating. I replaced the Thermal paste which was almost gone and thought that would be the end of the issue but it is still happening. I reinstalled Diablo 3 along with the battle.net app and still not change. I can a SFC /scannow and that did find and repair some files and i also did a check disk but everything came back clean with that. I then replaced my 8 year old PSU for a new one today and it still happens. For a while, i was not seeing anything in event viewer but a few minutes ago it crashed again so when I looked in Event viewer i found a few Windows error reporting that mentioned BSOD. I read the posting instructions and have run the Dm log collector.
I upgraded my mobo from a 770t to a new GA-970a-us3p. Ever since then I've been getting reboots when I play a video or netflix. I've tried:
prime95 stress test with no problems, memtest with no problems updated the drivers updated the bios to fb replaced the video card and
power supply (I wanted to do that anyways) re-seated cpu and memory updated from win 7 to 10 disable the audio from bios with no change Furmark ran for about 90 minutes without difficulty
HWMonitor showed cpu at max of 62 and gpu max of 60. tmpin1 was highest at 72
DESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zipDESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zip
I seem to have two instances of Java installed on my Win10 Pro 64-bit Laptop .. see screenshot below. Can I safely uninstall one of them?
If "yes" then which one? I have no clue how I ended up with 2 x Java installs on my laptop. I'm assuming I should keep the 64-bit install, and delete the other? I use Chrome as my usual browser, but very occasionally use Edge
So I have two storage drives, an SSD which has my OS on it and a hard drive. I was trying to set it so that all my documents, pictures etc would be stored on my HD and somehow (God knows how) managed to just create multiple copies of my HD (G: drive) in 'My PC' which can neither be rename nor deleted, completely failing to get my documents where I wanted. I've been trying for ages to get rid of them but so far all I've managed to do is accidentally change their name from 'G:' to 'Downloads'. as can be seen from this screenshot.
View 3 RepliesI upgraded to Windows 10 from Windows 7 home last week. However, today, while I was playing with my PS4, my PC randomly got 2 BSOD with in 3 minutes time frame. I was not using my PC. It was turned on, idling. After the first BSOD, the PC restarted and within 3 min another BSOD.I ran Memtest and Prime95, and played GTA 5 without any failures.
System Spec
Computer type: PC/DesktopSystem
Manufacturer/Model Number: Custom built
OS: Windows 10 64 bit Home
CPU: Intel i7 3770k (not overclocked)
Motherboard: ASUS P8Z77-V
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I'm having a lot of issues with a system I recently assembled. Apps like Word, Outlook and Firefox are randomly crashing, BSODs from time to time, and the PC sometimes crashes directly after sleep-mode.
I've tried the following:
-clean install
-updating bios
-replacing mobo
-replacing psu
-ran memtest; no errors
-removed nvidia card, just onboard graphics; no difference
Virtual desktops but IMO shouldn't each desktop run an application unaware that another instance might be running on another desktop. The OS itself can keep track of shared storage areas etc so we aren't talking here about running separate virtual machines.
What I'm thinking of as an example is say I'm running EXCEL on VD1 and I'm downloading data from the web. On VD2 I should be able to start another instance of EXCEL and download data from another website.
BOTH applications should still run irrespective of which desktop is the active one. I get the impression that the NON active desktops don't still continue to run processes in the background if they are essentially a "shared process" like EXCEL.
I have random freeze and BSOD with various errors.
dumps as requested by stickythread are attached.
The problem was caused by the motherboard (BIOS P1.90), it seems that does not support 8X4GB ram modules. I have removed 4 modules and the problem has disappeared. I do not think that the memory modules are defective because memtest found no error.
I was previously running Windows 7 with no issues but then upgraded to Windows 8 and later 8.1. With both of these versions I got random BSOD crashes every now and then. I upgraded to Windows 10 but so far I'm run into the same issues.
The BSOD messages are not always the same e.g. the last one i got was MEMORY_MANAGEMENT but other times I've gotten FAULTY_HARDWARE_CORRUPTED_PAGE, DRIVER_VERIFIER_DETECTED_VIOLATION, SYSTEM_SERVICE_EXCEPTION etc.
I've been strongly suspecting a driver so I upgraded every single driver manually as well as using driver upgrade software but that hasn't worked. The last time I installed Windows 10 I made sure to only load minimal drivers and run it for about a month and in that time I didn't get any crash. As soon as I installed all the drivers for all my peripherals, this started happening again. I may be off here but that's my assumption.
In any case I've attached the log from the crash collector.
Getting random blue screens i can't seem to find the solution its not hardware as i have tested them and i think it is software based.
View 9 RepliesI've been getting random crashes and I have not been able to find any pattern. The way the crashes work is this. The computer doesn't go straight to a BSOD. The first thing I usually notice is the internet stops working. Webpages seem to make an attempt to refresh but never actually will load. It also becomes impossible to open new windows. Eventually I can't close windows or programs. Then finally it just freezes. I usually restart when I notice webpages stop loading because I know what is going to happen.
These crashes don't seem to happen during anything specifically but they do seem to be happening more frequently so it's becoming more of an annoyance. I've attached the folder from the DM Log Collector as well as some files from the event viewer.
I have been encountering random game crashes and different BSOD messages for the past month at a high rate. This mainly happens when playing 'Smite' but happens frequently with other games and sometimes when browsing on Chrome. DARKYODK-28_10_2015_122301_55.zip
View 2 RepliesI am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one.
So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.
Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure.
All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.
I have checked the Event Viewer several times and three things pop out at me.
1) Kernel-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)
It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.
iI want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail.
Here's the specs, Debugging files are attached.
Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans
Having issues with a 0x3b on Windows 10. I have an Acer Aspire that crashes randomly, maybe once every 24-48 hours.
I think it is the 0x3b causing the issue but I have placed my mini memory dump file online if any experts could have a look at it. Dropbox - 010816-25437-01.dmp
A few days ago I started getting random blue screens and why everything is hooked up correctly and all the components work so my issue here are my PC Specs:
Operating System
Windows 10 Home 64-bit
CPU
AMD Athlon II X2 235
Regor 45nm Technology
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While I was on youtube the other day, a random BSOD appeared saying "Unexpected Storage Exception", this is the first time I've ever seen this particular BSOD, but since seeing this error my computer will no longer boot up. The only thing it says when I try to boot it up is "Select proper boot device or insert boot media in selected boot device and press a key". I have two drives in my pc, a 240 gb PNY ssd that houses my OS and a 2tb seagate hdd, I took out the ssd and put it into an external inclosure to see if the drive had crashed but it shows up on my laptop and doesn't appear to have crashed, so I'm unsure on what to do next.
View 9 RepliesSometimes I get the BSOD saying irql not less or equal. Sometimes I can restart it and it will boot normal. Sometimes it takes 20 times of restarting to finally go through. Not sure why it is happening but its not all the time and might go a month or two without it happening.
I have attached the debug.
i5 processor
16 GB Ram
Windows 10 OS 64 bit
AMD R9 290 Graphics Card
New file dump added
I am running Windows 10 on a desktop computer about a year old. Custom built by Hard Drives Northwest. Dual boots Windows 10 and 8.1. Windows 10 is the default, which replaced Windows 7 that dual booted with Windows 8.1. Windows 10 seemed to run quite well at first. Recently, maybe for a week or so, I have found my mouse slowing to a stop, restarting for a while, stopping again and repeating this cycle for a while, then the BSOD with various messages including :
DPC_WATCHING_VIOLATION ; CRITICAL_STRUCTURE_CORRUPTION and FAULTY_HARDWARE_CORRUPTED_PAGE
Those are the messages I catch. Often the computer just restarts when I am not around so I don't know the error message. I am writing this is safe mode as the computer is nearly unusable in normal mode. Windows 10 is fully updated, I have checked drivers for graphics card, mouse and monitor and all are up to date. Attached is my data log ZIP file.
I would get a black screen for a few moments, before the computer just restarts. No BSOD, no screen tearing or strange noises from the case, no indication whatsoever that it was about to restart. So I started trying to figure out what was wrong. Using Bluescreenviewer and WhoCrashed? I found out that it was a 0x124 error citing the ntoskrnl at fault. Reading online, it seemed that this was generally caused by either a thermal issue, hardware problem or in some cases driver problems.
I started updating everything I could. Graphics drivers, mouse drivers, keyboard drivers, BIOS drivers, etc. Still got the restarts. They seemed to be appearing only when I was playing games (don't use this particular PC for much else, so took a while to realize), so I decided to check thermal issues. Using MSI Afterburner and CPU-Z, I found that my CPU was never reaching any significant heat (my Hyper 212 EVO keeps it under or around 40C even under heavy load), and that while my graphics card got hot, it never went beyond 70, so it didn't seem to be a thermal issue there.I ran memtest86 to try to identify ram issues, and it came back, after a night of running, clean. I did a dskcheck /r, and while it took a bit of time, it too came back alright. In order to truly rule out driver issues, i reinstalled windows 10, and still it kept happening.
I read online that there was a chance that the power supply could be acting up. Since I had been meaning to update my graphics card, and needed a new power supply to go with it, I decided to do that. I plugged in my new PSU, and my new GPU, and it went fine for about a day or two before the restarting resumed. I tried playing with the case side open, to truly rule out cooling issues, and it still restarted. I moved the computer, and plugged it straight into the wall because I had a suspicion that maybe the extra cable wasn't giving it enough juice, but it still restarted.
I'm now at my wits end. I've tried everything I can think of. My new GPU never goes to high temps, my CPU seems to be running fine, I haven't found any ram memory problems, my new PSU can't be to blame, and so I don't know whats left.
Tl;dr
Restarts started after some inactive time. Seems to be a 0x124 bsod error
Tried the following:
-update all drivers
-update BIOS
-re-roll to previous versions of graphics drivers
-re-install windows 10
-purchase new PSU and GPU
-memtest86 came back ok
-dskcheck /r came back ok
-tried playing with side off
MSI never shows the CPU or GPU going into any dangerous territory in terms of temps.
few issues with my windows 10 installation, had a few problems with the previous installation so formatted and re-installed windows 10 only to be faced with the same issue, so posting here. below is the BSOD collection and all relevant information.
Issue: black screen randomly happens, can be doing anything from playing a windows store game to just browsing the web, checked the event viewer and each time it happens a bugcheck shows with error 0x116 which is a graphics driver crash and failure to recover, I know that much, so, any hopes of fixing it? Never happened on windows 7, problem is specific to windows 10, tried editing the registry:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/GraphicsDrivers TdrDelay and adding a value to 8 as provided here: URL...
I recently managed to get a cryptowall/cryptolocker virus. I wiped everything, formatted c: and reinstalled windows 7 home premium. Was getting constant, seemingly random BSODs 10+ times daily. Tried a bunch of things, didn't work, so recently upgraded to windows 10. The BSOD's are a lot rarer but still occur at annoying times.
I've had the PC for nearly 3 years now. Prior to the reinstalls there was never 1 BSOD and the machine would stay stable for weeks on end without a restart or issue.
System:
CPU: FX 9590
MB: m5a99fx pro r2.0
GPU: sapphire trix 290x
ram: 16gb
Powersupply: 1000w
So before this setup, I had a fatal1ty fx 990 that would cause random blue screens, I RMA'd my CPU, my motherboard two times, and replaced my ram, ram slots, harddrive, and video cards with a lower end one, but it would still randomly blue screen with a error and sometimes to the hard drive controller or something (I forgot exactly). I attempted to install drivers with the CD, updated drivers from online, etc.
So I decided to replace my MB and got the one I have right now (m5a99fx pro r2.0) And like magic I dont have any more blue screens, instead the computer just locks up, no response and I have to hard reset it with the button... I tried reinstalling windows on a whole new hard drive with only having the same exact issues.
And I checked the registry with it showing me no major errors except that there was a unexpected shutdown.
WHEA_UNCORRECTABLE_ERROR - Dumps and specs below. My system temps seem to be fine so I don't think high temps to be a root cause.
View 4 RepliesI built my PC around august of this year and generally the machine runs fine. Lately though I've gotten BSOD several times in these past few days. It usually happens when I'm playing a game (Warframe if the name matters) and the crash will say the usual "something happened need to restart yada yada", the errors however are different sometimes.
At first I got IRQL_NOT_LESS_OR_EQUAL then I got SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some others I can't remember off the top of my head. As I was writing this actually it crashed once more so it's not exclusive to crashing while playing a game. I also uninstalled the game and then reinstalled a week back but that was with steam's verify integrity of cache option. Because the crashes started occurring after the game was verified I decided to completely uninstall then reinstall it.
Again the computer crashed, this time with a FAULTY_HARDWARE_CORRUPTED_PAGE error. Anyways I do have the crash dump files but how to locate the source of the problem...
Dump File Dropbox Folder: [URL] ....
Also, after the first 3 crashes I opened my motherboard provided update tool and updated the BIOS and some other drivers, the crashes continued to happen though, there are two updates for the Intel LAN driver and AsRock LAN driver that don't seem to update, they'll download and install but when the program refreshes the update list, the same two drivers say they need to update to the version that I technically just updated them to. Don't know if that's a related issue at all, got another crash too, included the dump file in the list above also. As the crashes occur I'll add more dumps to the dropbox folder.
Included DM Log Collector folderASH-PC-Sat_10_31_2015_212314_46.zip
Here's some background; for the first few days Windows 10 was fine, no problems what so ever but then it I was just listening to music browsing the web, no games or any cpu/ram intensive stuff running and all of a sudden my music stops and then I get taken straight to my bios screen as my PC just restarts out of nowhere. As it is starting up however it shows the black screen with the Windows logo in the middle and the loading circles spinning round, then it shows a black screen and I hear the sound of Windows starting up, wait a few seconds and it says "Configuring updates" or "Configuring Windows" (can't quite remember) Anyway, as it comes back on it I get a little notification saying Windows updates were installed. Then 5 or so mintues later it does it again. Either it's coincidence or it has something to do with it but for a few hours when I was playing GTA V nothing happened for the rest of that time of my PC being loaded.
Again, I was watching an MP4 (I use VLC Player if that has anything to do with it) and it blue screens out of nowhere (I can't remember the exact reason but I've uploaded the crash dumps here [URL] .... ) dunno if the blue screen has anything to do with the random crashing
TL;DR: Windows 10 keeps randomly turning itself off without warning, sometimes going straight to the bios screen and loading back up sometimes just completely off and requires me to turn it back on.
Long crash dumps link: [URL] .....
