BSOD :: Recurrent Crashes While Watching YouTube?
Oct 27, 2015
I am getting recurrent BSOD crashes on my Windows 10 system, while watching videos on youtube. When I was using Windows 7 I have never experienced this problem. Once I upgraded to Windows 10, the BSOD crashes have started. I have seen updated the display drivers. However, the crashes are still there.
I have collected the details using the DM_log_collector.
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Feb 10, 2016
I've tried so many things to no avail. Finally came to my senses to post on a forum.
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Sep 29, 2015
I downloaded Windows 10 and was pleased. Unfortunately Ever since, when I try to watch a video on (say) YouTube, I get a message that there has been an error and to try again later.
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Dec 7, 2015
This is my PC:
CPU: i5-4460 @ 3.2GHz Turbo: 3.4GHz
GPU: Gigabyte GTX960 Windforce 2X 4GB OC @ 1539 MHz / 8002 MHz
RAM: GOODRAM 8GB (2x4GB) 1333 MHz OC @ 1600 MHz
MOBO: MSI H81M-P33
CPU Cooler: SilentiumPC Spartan Pro (HE924 v2)
CASE: SilentiumPC Gladius M20
PSU: Corsair VS 450w
HDD: Seagate 500GB
SSD: Crucial MX200 250GB (Windows 10 x64 Home installed here)
When I'm watching YT or move / tv series on VLC sometimes I've got 1 sec PC freeze, but when I'm playing, everything is OK.
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Dec 12, 2015
my mouse and keyboard completely stop responding after I run a youtube/vk/vimeo video or any website with flash or streaming audio. When the tab with youtube or similar site gets closed, the keyboard resumes typing and cursor moves as usual.
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Jul 29, 2015
I get crackling and stuttering when watching YT on Chrome in Win 10. Pandora, etc work fine. MS edge works fine for Youtube.
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Sep 9, 2015
My Win10 computer is crashing predominantly when watching Twitch.tv (flash). The crash involves the screen freezing and any audio currently occuring, looping, and then the pc will reboot itself. There is no BSOD.
The crashes only seem to happen playing online video media but don't immediately appear to have an immediate trigger. Mostly they were happening when I had a fullscreen application (game) running on 1 screen and a chrome window open on the 2nd monitor with a twitch stream playing. However the crashes have happened without a fullscreen app running and just browsing the web or local files with Twitch/youtube running. If I notice a more specific trigger I will post it.
It wont crash with media playing from file.
This started happening 4 or 5 days ago and have been using Win 10 for around a month or more.
My first reaction was to try reinstalling audio (asus xonar d2x) and video (nvidia) drivers. The crashes still occured.
I tried reinstalling chrome, thinking perhaps there was a problem with the inbuilt flash codec. Crashes still occured.
I performed a "reset" on the Windows 10 install today, thinking it was probably a deeper problem and a "fresh" os install would work. After reinstalling drivers and programs I have had another identical crash to before the os "reset".
Ps. since the "reset" of the Win 10 OS I have had 1 crash and it did not produce a minidump file because there was no BSOD/error message.
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Oct 31, 2015
I have a BSOD watching an online stream, I don't know if it's related but games that my computer should handle fine have been lagging whilst some more demanding games run perfectly.
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Nov 16, 2015
I recently have been trying to stream on twitch, and it works for like 30 minutes-1 hour then my computer crashes. really want to start streaming seriously and on a schedule but can't due to this unfortunate issue that frequently occurs. I have provided my system specs on my profile under the tab "System Spec" if you need to see my setup.
I will provide a screenshot of my recent crashes, and will provide them here, but I recommend looking at the screenshot as it provides a lot more information regarding the crashes. The Bug Check String that says the reason of the crashes are:
SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NONPAGED_AREA, DRIVER_IRQL_NOT_LESS_OR_EQUAL, KMODE_ EXCEPTION_ NOT_HANDLED, ATTEMPTED_WRITE_TO_READONLY_MEMORY.
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Mar 5, 2016
I was watching a Counter Strike Stream and my computer BSOD'd. I thought nothing of it until I opened CS the next day and my pc bsod'd again.
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Nov 20, 2015
My issue doesn't really happen while playing games. It happened once while I was in a game. I simply spend more time not playing games, so imo it makes sense that this crash happens while I'm not playing games. I don't know.
The primary display goes solid green and the secondary screen goes black. The audio - if playing - repeats the last few miliseconds of whatever was playing just before the screen changed.
e: I guess I should mention that this doesn't happen very frequently. Usually once every few days. The quickest it's been to repeat itself was when it happened two days in a row, but after that it didn't happen again until a few days later.
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Jan 23, 2016
I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3. It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.
I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11
I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.
I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.
Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.
Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip
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Feb 9, 2016
I was in desktop watching video and uploading video to internet. and my computer just BSODS me with the error IRQL Not Less or Equal.
System spec :
i5 3570k 4.1ghz asus auto tuned
corsairh100
Sabertooth Z77
sli 980tis
1000hx power supply
2x8 corsair vengeance 1600mhz
Samsung 840evo 250gb SSD
western digital black 1TB
very old Samsung drive 230gb
standard usb hub connected to 3.0 with connections.
standard keyboard
evga torq x10
blue yeti microphone.
Kodak camera
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Jan 5, 2016
I'm having for a while a BSOD Bad pool caller. All the drivers and software in my OS are up to date. I don't think it's a memory problem, the Windows Memory Diagnostic gave me no errors, I also tried the SFC /SCANNOW to try fixing the file systems, and also chkdsk /r to check and the disk integrity, but everything seems cool. I did all types of virus/malware scans with mcafee and malwarebytes, my system still seems clean.
I'm using a ACER Aspire E5 - 511 - P29D: Intel Pentium quad core processor N3540.
It doesn't happen at a particular moment, I can be browsing on the Internet or watching a movie. And it's not frequent, it happens every 3 or 4 days. It started 6, 7 weeks ago, after I did a upgrade to Windows 10. I haven't made any change to my computer yet.
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Nov 18, 2015
First off I'm on a fresh install of windows 10 x64 the latest Nov. build .... I was watching some streams on twitchtv just letting it play not doing anything else on the Pc after two hours of that the bsod occurred saying system_service_exception.
Bluescreenviewer stated a bug check code of 0x0000003b (video?). And highlighted the NTFS.sys+11b88 and ntoskrnl.exe+14cfe9 as the cause? I went and ran a disk check that passed same with sfc/scannow no problems found.
DESKTOP-I56J09N-Wed_11_18_2015_210951_39.zip
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Aug 14, 2015
I have this issue for about a month already. Starting with Windows 7 I thought the problem would resolve itself once I switched over to Windows 10. Sadly I was mistaken, IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED BSOD occur every day when I startup my computer and try to watch a stream or video. After the computer rebooted it just crashes again (sometimes after I try to watch a stream/video and sometimes it freezes when I just open Google Chrome). It takes me 2-4 reboots every time until I can do anything on my computer.
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Jan 26, 2016
Whenever I'm watching movie or web browsing, my window just crashed and showing me Kernel_Security_Check_Failure .... I can open files like normal, typing in Microsoft Word etc. Just only web browsing and movie apps that crashed my Window.
TRISTA-27-Jan-16__03113_38.zip
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Jan 8, 2016
I have had a number of blue screens over the last few months, typically occurring a few times a week, and mostly displaying a different error each time. I have noticed it typically happens while on YouTube, gaming, or video editing. I ran Memtest for 3 passes with no errors. Also, I have tried to run driver verifier, but that just resulted in an infinite restart loop (no blue screens) that finally ended after seeing the error below, and I was able to disable driver verifier in safe mode.
I think the graphics card may be causing the issue as I have also noticed frequent game crashes and video corruption when watching movies. I tried reinstalling the graphics card driver however that didn't fix the issue. Should I replace my graphics card or is there another solution?
MARIUSGAMINGPC-2016-01-08_143326_91.zip
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Oct 30, 2015
I run Illustrator and photoshop or it could be google chrome (most of the time) with youtube.
I've created the zip file and have attached
I'm not sure how long I can go on for before throwing my pc out of the window...
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Aug 8, 2015
I have this BSOD while playing youtube.
crash dump file: C:WINDOWSmemory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x109 (0xA3A01F5A6788B6B1, 0x0, 0x4CA3D042862E2DA4, 0x101)
Error: CRITICAL_STRUCTURE_CORRUPTION
Bug check description: This indicates that the kernel has detected critical kernel code or data corruption.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
KELVIN-PC-Sun_09_08_2015_113755_86.zip
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Mar 5, 2016
I'm having a lot of issues with a system I recently assembled. Apps like Word, Outlook and Firefox are randomly crashing, BSODs from time to time, and the PC sometimes crashes directly after sleep-mode.
I've tried the following:
-clean install
-updating bios
-replacing mobo
-replacing psu
-ran memtest; no errors
-removed nvidia card, just onboard graphics; no difference
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Feb 5, 2016
Since some weeks I am having problems with the Wifi connection of my laptop. My laptop is an Acer Aspire E-15. I have been working with windows 10 for some months and I didn't have any problems. Since some weeks it can't find any WiFi network, and when I plug-in an ethernet cable everything works fine. Also, I have the newest drivers installed. My network adapter is Qualcomm Atheros AR956X
When I restart my PC or do a system restore, everything seems to work fine, until the same problem occurs again. It happens very randomly, for example I didn't have the problem for more than a week, but yesterday I had it all the time. In addition to that, sometimes when I lose the connection my PC crashes. I don't know if these two issues could be related to each other.
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Oct 15, 2015
I have bsods and game crashes of steam. I putted a new ram because the previous ram kit died (faulty rams causing bsods)and also I have a new graphic card r9 280 (because the previous gtx480 died too). What can I do? Bumps are not specific. I believed that sound driver causing problems and I disabled sound controller from bios and uninstalled the drivers. Unfortunately bsods don't stop. I have checked for drivers , updates, memtest but nothing. I noted that bsods and crashes happen in the first boot. If I have a bsod or I reboot after a game crash then BSODS and crashes stop to happen.
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Dec 3, 2015
My PC crashes when i play games it always crashes while playing like rocket league, borderlands 2, chivarly medieval warfare, mass effect 2 and alot of other games. When it crashes my screen changes color like green pink red white etc. after that it goes gray and then my PC goes very loud after that it shuts down and then restarts.
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Dec 5, 2015
About 6 months or so ago i started having blue screens after months of trying to find out what was wrong i reinstalled windows and installed minimal programs unfortunately i neglected to save the old dumps so these are the only new ones i have I'm trying to make more for more information on them but for now these are all that i have. debug-DESKTOP-6VPVOCB-xxxx.zip
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Dec 16, 2015
I've had a look at some of the forums which seemed to have the same problem as me (perhaps for different/same reasons). Since updating the BIOS manually 3 weeks ago, I've been having multiple BSOD and each time the reason appears to be different. However, there are only 4 recorded BSOD in minidumps (I've had a lot more than that... but I don't know where it's gone).
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