BSOD :: Stuck On Black Screen Large Cursor Arrow And Windows Will Not Load
Jan 7, 2016
I recently started getting a black screen when trying to turn on my laptop, a Sony Vaio running Windows 10. I am unable to download the DM log collector tool since I cannot use my computer at all. It stays on the black screen even if I let it sit for hours. It's possible that I backed up a Windows 10 file when originally upgrading from WIN7 but I'm not sure and if so, it would be on an external hard drive.
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Jul 29, 2015
I tried updating from 8.1 to 10 from the iso and after a few reboots it just hangs at a black screen, what can i do now? Should i just reboot?
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Jul 30, 2015
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Oct 2, 2015
I know it says to install and run the program in the sticky but i can't get into windows
PC has been running fine until recently. I have been getting occasional random BSOD errors over the last few days which I didn't think much about, but today I started getting a lot of them, occurring a few minutes after boot. After a few restarts I then started getting a black screen with cursor when the login screen should appear. The jingle still sounds. Some of the BSOD errors I wrote down.
Bad pool header
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Memory management
0xc000021a
The black screen will not respond to CTRL ALT DEL etc. I tried following steps on some posts to enter password blind by pressing space /ctrl but this does not work for me. The screen stays on indefinitely.
I have also tried chkdsk on C drive. No errors. I tried system restore, but it says I have no checkpoints. I thought I did have it switched on but I guess not.
I tried start up repair but it says it cannot fix the problem. I don't have a system image either (I know, I'm a fool). I tried safe mode and low res mode. Same black screen just with a larger cursor.
Apart from reinstalling windows again, i can't think of any other things to try.
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Nov 8, 2015
I recently upgraded to window 10 from window 7 with iso file. I didn't had internet access then, but my window run successfully. Later, when i tried to attach another display with Laptop it did not detect it. So, i installed the windows updates. But after installing i was unable to boot into windows. A black screen with blinking cursor appears right after the Dell Logo. I am only able to go into bios setup by pressing F2, no safe mode option. I tried making a bootable Pen drive for repair but even it wasn't detected. I already change the boot priority in bios menu. Therefore i am unable to fresh install the window as laptop cd drive is not functioning from quite some time.
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Aug 1, 2015
I was updating with mediacreation tool, and it stuck at %93 black screen There is not cursor, says it is configuring settings %75 .....
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Dec 19, 2015
So, after having this problem for a few months I decided it was time i asked. Whenever I restart my pc for any reason, it just gets stuck on the black screen right before power off. Everything else still works fine, even when I update I just wait a few minutes then hard reset. But this is getting annoying especially when I have the updates that need multiple restarts because I have to sit there and watch it.
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Jan 18, 2016
I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.
It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?
The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.
Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times.
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Dec 26, 2015
I cant find a fix to my computer with my Nvidia graphics card here's what happened.
- Windows 8.1 update to windows 10 happens.
- Successful upgrade so i start up games to see changes into fps.
- Graphics card is not working so i uninstall them and try to reinstalled them again but to no avail ( should have restarted my PC i know).
- Get message to start restart on safe mode and so i do so.
- Suddenly I receive a black screen to which after many attempts to fix it via online including the installation media flash drive and the start+P key bind whatever thing.
I am not able to play my games, talk to my family and study for my ISU for my school which i need now because the work is inside! I need to fix this but am running out of options.
Also i wouldn't say am bad with computers I do know how to get to control panel, run commands on cmd, etc. But some detailed course of action explaining what do would useful.
Any link on how to downgrade to windows 8.1 or even 7 would be useful but not necessary, don't want my computer updating something I don't know.
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Jul 30, 2015
I tried to upgrade to windows 10 from 8.1 and i tried 3 times and all I get is BLACK SCREEN after logging in task manager won't work, so i cant check is the explorer.exe isn't working or what. Also the same thing on safe mode black screen with cursor and nothing else.
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Feb 23, 2016
driver_verifier_iomanager_violation BSOD loop on starup, it's even worse now. This time my BSOD came from having chrome open while rendering in Premiere. It would do this every time so I turned off chrome while rendering and I wouldn't get any. I never had any problems with games. I did notice Chrome would stutter with Facebook open but nothing else would cause issues. The last render I did rendered out. I then opened chrome and my computer froze. I tried to boot in and it froze after I loaded in to the desktop. I then set the BIOS to default settings and turned off AMD cool and quiet and AMD turbo. Now after the ASUS splash loading screen pops up, it goes to a black screen. Rebooting a million times and trying to repair did not work. The other monitor doesn't even get a signal. Leaving the computer off with no power for awhile did not work either which always fixed it before. checking the disks everything seemed fine. Safe mode blue screens everytime too within a minute if it even boots up to begin with.
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Oct 16, 2015
Earlier on my Win 10 computer I did a command prompt, sfc scannow. So I waited for the scan which fixed a problem/corrupt file.
Afterwards it said computer needed restarting so I did just that, but after the windows logo the screen just stays black with the cursor showing.
Ctrl alt del to bring up task manager etc does nothing at all. Tried simply restarting pc again but it's the same every time.
Solved - On a different computer I downloaded the Windows 10 ISO file and burned on to a blank DVD.
I got into the BIOS to change the boot order to CD/DVD first, then inserted the dvd. (you DO get the option to keep or delete your files) The Repair option didn't work, but using a Restore Point did. My files-documents, pictures etc WERE kept.
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Aug 23, 2015
I've been having some issues to get Windows 10 installed. I've got an ASUS ROG G20AJ desktop computer running an i7 processor and a GTX 760 graphics card. I got my Windows 10 update and everything went fine, and the installation process began. The problem is, when it gets to the 32 % of"Installating drivers and features", the screen goes black and I can only see the cursor. The installation process won't complete and it's been like 8 hours now. What should I do??
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Jul 29, 2015
My Windows 10 was running perfectly well for one full week. Then this morning I noticed it installed some update and after reboot the screen went black and the cursor appeared.
I tried every thing but nothing worked. I cannot even access the troubleshooting, bios, repair, etc... Nothing.
After it reboots I noticed that if I type my password blindly the HDD LED starts to blink wildly as in loading my start up programs etc....
But nothing else happens when I try Ctrl-alt-del or win-r and type explorer.exe or whatever I can think of.
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Jul 30, 2015
Installed the 'Windows 10 Login Screen Changer' that I found on this forum, clicked 'change background' and bam...black screen. I turned the computer off and on again and still black screen with a Cursor.Ctrl Alt Del does nothing. My keyboard still lights up, and pressing Windows + P brings up the project menu but doesn't solve the issue. Forgot to mention I'm running the newest build of Windows 10 and have been for several weeks without any problems.
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Aug 29, 2015
This has been happening ever since I upgraded to 10 about 2 weeks ago. I start the computer, 3 second ASUS logo, then windows 10 logo comes up and it loads for about 10-20 seconds, then I get a black screen with a cursor for 30-60 seconds, followed by another loading screen and finally the login screen. About the same boot time I had on 7 except for the long black screen. I can move the cursor around during the black screen, and it sometimes has the blue loading circle next to it. I've tried disabling fast startup and my video drivers are up to date.
Device manager doesn't show more than one display adapter, but it does show 4 monitors if I show hidden devices. My BenQ monitor in DVI-D and Generic PnP monitor, which is my TV plugged into the DVI-I port on my 770, and then a hidden copy of each of those. I usually have the TV off with display on my BenQ, but windows seems to think the BenQ is the second monitor, calling the TV the PC screen when I check windows key + P. I don't know if that's relevant or not, but it caused a problem during my win10 install (windows switched to the TV display mid-install.) I tried switching the display ports while booting up but I still had the black screen.
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Aug 9, 2015
I installed Windows 10 yesterday and I had kept my laptop on power and I went away for a bit and when I came back a couple of hours later, my laptop's screen was black but the lights on the laptop blinked so as to show that it had just restarted. So I waited for it to start, however the screen is black and there's absolutely nothing happening.
I googled the problem and found that people could see a cursor or a pointer on their screen but it's not coming for me. Also, my laptop is a 2 year old Dell Inspiron 14z. I need to access my computer, I have to travel in a week. Also, I was updating from Windows 8.1 to Windows 10, and I don't have any CD for Windows 8 as it came pre-installed with it, with the shopkeeper telling me that Windows 8 comes installed in the BIOS so there's no CD. Anyway, I really need to access my laptop asap? I have got absolutely no clue as to what I should do.
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Sep 8, 2015
I have installed windows 10 on my computer a month ago and it worked well , but now i have a problem : the pc load , windows 10 logo appears then black screen and the cursor appears ... I havn't changed anything in my configuration nor installed any new software and no upgrade ..
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Dec 28, 2015
Whenever I log in, or out, there's a black screen with a cursor that can't move...
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Oct 4, 2015
I am using a windows 10 pc.
Specs = 4gb Ram Intel i5 4210U.
Problem = When I boot up my pc after logging in and entering my password , i get a black screen with only my cursor. After 30-60s the screen flickers and everything becomes normal and works fine.
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Aug 14, 2015
I recently tried to reset Windows 10, but it wouldn't let me. So I started up my pc after and now it's just a black screen. Before all this I was trying to fix my nvidia drivers, and someone recommended me to reset Windows and now Windows won't even start.
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Jan 9, 2016
Specs:
-Intel I7 4790K (NOT OC'D)
-250gb Intel ssd (boot and os)
-16gb Hyper x ram
-1tb seagate barracuda (games etc...)
-750w evga supernova psu
-HIS amd r9 290x (liquid cooled)
-Asus Z97K Mobo
Occasionally when I power on my computer it shows nothing but a black screen no cursor. Assuming its the gpu or display connection but hey could be something else. I switched over from HDMI to display port. I usually end up having to pushing the reset button on my case and it boots up perfectly fine. Just bugs my really badly when I have to boot to a black screen and having to push the reset button every time, the asus loading screen doesn't show either.
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Nov 12, 2015
Whenever I load the simulator, I get the splash screen, but it just goes to a black screen, no error messages, etc. just a black screen, if I hit ESC and hit Y, the simulator exits without a problem, I just can't see it.
Changed config from FULL_SCREEN=1 to FULL_SCREEN=0 and it works now, but it's not fullscreen anymore.
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Feb 3, 2016
Unsure what is happening here, for a few days now, when I load a youtube video, all I get is a black screen, and I do not see the video until I 'nudge' a few keys and throw mouse at screen (not really!)
Whilst this is happening I went up to 200mb last night from 150, so its not my broadband.
The image shows screen after approx 20 secs; the buffering circle only appears after I hit spacebar or enter. Thats does not mean I get the video though, it can appear now, or in another 30 sec or more
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Aug 18, 2015
So like a lot of you, I wanted to upgrade my laptop to Windows 10. But when the laptop was in the middle of installing Windows 10 and had restarted a few times, as it does during the installation, it suddenly went black screen with NO cursor or anything. It has been like this for 2 days now, and I don't know what to do.
I can clearly see that the laptop is still on and "working", so it has not just shut down. I'm afraid to force the laptop to turn off, because it's in the middle of a system upgrade. So I'm wondering if there are any alternative solutions or is my only option to force the laptop to shut down and then restart it and hope for the best?
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Aug 7, 2015
So i tried updating my computer from windows 8 to 10 and last night and it froze at 75% and configuration settings 1%, i let it sit there all night but it still was at 75%. I had read that people where having the same problem and that itll revert to windows 8.1 after you reset it so i did. To my surprise it booted as windows 10 and allowed me to log in but after i logged in my computer black screened without a cursor. I reset it several times but the same problem kept occuring.
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