BSOD :: While Launching Or Playing World Of Warcraft
Jan 1, 2016
Just this past week I have been getting windows 10 crashes, either at launch or just entering World of Warcraft. I have over 20 tickets with gm's of the game and they have now told me that they have exhausted all their efforts in attempts.
I pretty much tried everything I could and now am in the hands of the experts. I tried to look at all I could but cannot find a solution. Only once I got the message driver irql_less_or_not_equal windows 10 jraid.sys , otherwise the computer hangs. I have a video of what happens on my googledrive account
MOV_0446.mp4 - Google Drive
I hope I attached the correct file. I used the exe to provide a report.
Things I have already done.
-removed addons from game
-performed repair of game
-re-installed game
-tried to update all drivers as best I could
-cleared video drivers using CCcleaner twice and reinstalled
-tried to find a jraid sys file online and replace it
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[URL] ....
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Here's the dm log collector file below:
TCC-PC-Sat_01_30_2016_191706_67.zip
It contains all BSOD's from the last 4 days...
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Logs
minidump file
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
pcsetup
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
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Some quick computer specs:
Alienware x17 R4
Windows 10 Home-64bit
Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs)12GB RAM
Intel(R) HD Graphics 4000 / Nvidia 675M
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After I upgraded to Win10 I had the problem of getting BSOD's with multiple causes after playing games using my Nvidia GPU for up to 2 hours. I started updating drivers and changing power settings and eventually it stopped for at least a week.
Sadly, it started again. The BSOD's had multiple causes and names just like in this minidump file linked.
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DESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zipDESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zip
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Have you heard of these red screen crashes from other people and xcom 2 since it is a new game and it could just have problems? Also windows 10 might be to blame, but there's nothing I can do about that.
Do my dump files say what is causing the crashes?
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