BSOD And Random Freezes - Unable To Use The Computer
Aug 4, 2015
I keep getting BSOD and random freezes that make me unable to use the computer, so i have to restart it and hope that won't happen again. Happens randomly, there is not an specific trigger to this. Leaving the minidump file to make it easier!
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Dump File : 080415-8234-01.dmp
Crash Time : 8/4/2015 10:48:25 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
[Code] ....
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Feb 10, 2016
I have been having issues with windows 10 since my fresh install 3/4 days ago. at random times my pc will just freeze if there is sound when it hangs it just continuously makes noise. this wont go away unless i hard restart the pc freezes mostly randomly, while gaming, browsing the web, installing software, just rebooted 3 seconds ago it will crash.
OS:windows 10 pro
MOBO: MSI 970A-G46
RAM: 8gb gskill 2133mhz
OS drive: samsung evo 840 evo 250gb
XTRADrive: 1tb WD drive
G CARD : nvidia gforce gtx 970
I tried:
updated all my MB drivers (the lan drivers and sound actually had updates)
Samsung 840 evo ssd firmware update
updating windows (currently up to date)
google'ing other error related things and trying those solutions
chkdsk passed
Results for memtest86+ 8 passes no errors
Im not sure if this is one problem or multiple.
By that i mean when i look at the event viewer I see multiple errors at and around the time of freezing most recently:::: Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed....
Also :::: Faulting application name: backgroundTaskHost.exe .........
And ::::: Metadata staging failed .........
since my OP it has occurred twice the 1st time 2 errors and 4 warnings
errors
::Audit events have been dropped by the transport. 0
::Metadata staging failed, result=0x80070490 for container '{00000000-0000-0000-FFFF-FFFFFFFFFFFF}'
the warnings are all related to loss of internet connection
Then crash #2
no errors only 4 warnings
::The Network List Manager reports no connectivity to the internet.
::A connection to the Windows Update service could not be established.
::The Network List Manager reports no connectivity to the internet.
::A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
these warnings are the same warnings from the last crash
My DM log : DESKTOP-H4GHN9S-Wed_02_17_2016_171112_57.zip
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Feb 1, 2016
I have a Sony VAIO laptop, model SVE14A290X, which had Windows 8.1 installed on it. I waited until late December 2015 to upgrade to Windows 10, and followed all of the instructions and driver downloads given on the Sony website.But since then I've been having regular freezes and BSODs, once or twice a day, sometimes more, with varying error messages. I took my computer to the local Microsoft store and they said I needed to do a clean install, which they said would solve my problems. So they did that for me, but since then I've been having the same problems, with the same kinds of error messages. I have followed your instructions and attached the zip file.
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Apr 12, 2016
My PC keeps freezing randomly, can be while gaming, online or even when it is just sitting idle on the desktop. Iv'e reinstalled windows twice and updated all my drivers but it still keeps on happening.
My Specs are:
Intel Core i5 4430 - no overclock
1 x 4gb DDR3 RAM
Gigabyte B85M-D3H
Nvidia Geforce GTX 770
Cooler Master RS-500-PCAP-I3
When the crash happens there is no blue screen and the screen just freezes. If there is any sound playing it just goes into a buzzing sound and stays like this until I reboot, after this the PC starts like normal. Is there anything I can do to stop this from happening?
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Jan 10, 2016
I have a problem with my computer that it automatically freezes most of the time and I have to turn off the power, and when I starts the cpu again, then 1 short beep and 1 long beep occurs. Also, sometimes the computer also displays BSOD's. The most common was UNEXPECTED_KERNEL_MODE_TRAP. Also KMODE EXCEPTION NOT HANDLED , and PAGE FAULT IN NON PAGED AREA occured recently.
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Oct 27, 2015
Since I've updated from windows 7 to windows 10, the computer occasionally freezes for about 10 to 30 seconds and nothing but the mouse pointer works.
It happens every now and then but mostly a few minutes after the computer has started and then every now and then. If it freezes in the middle of a download for example, the download simply continues after the freeze ends.
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Nov 29, 2015
System:
CPU: FX 9590
MB: m5a99fx pro r2.0
GPU: sapphire trix 290x
ram: 16gb
Powersupply: 1000w
So before this setup, I had a fatal1ty fx 990 that would cause random blue screens, I RMA'd my CPU, my motherboard two times, and replaced my ram, ram slots, harddrive, and video cards with a lower end one, but it would still randomly blue screen with a error and sometimes to the hard drive controller or something (I forgot exactly). I attempted to install drivers with the CD, updated drivers from online, etc.
So I decided to replace my MB and got the one I have right now (m5a99fx pro r2.0) And like magic I dont have any more blue screens, instead the computer just locks up, no response and I have to hard reset it with the button... I tried reinstalling windows on a whole new hard drive with only having the same exact issues.
And I checked the registry with it showing me no major errors except that there was a unexpected shutdown.
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Nov 4, 2015
I have recently upgraded to Windows 10 from Windows 7, and have found 1 very annoying problem, any time a small video plays on a website in any browser my computer completely freezes. I cant move the mouse pres Ctrl, Alt Del. nothign works i have to hard reboot my PC. 1st i had thought it a video driver issue so have updated them but yet it still happens, i have played videos through Plex and have watched a few episodes of a show back to back and no problems it only seems to happen in a browser.
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Feb 10, 2016
Two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.
I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.
I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen.
I'm attaching the zip file required.
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Jan 20, 2016
My computer started to crash every X random minutes,It started yesterday. I didn't install or uninstall anything.Using "Who crashed", it claims that something is wrong with my Intel Gigabit Ethernet card. I've update it to the latest available from Intel, but the problem persists.
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Oct 11, 2015
For some backstory: I built this computer in late Feb of 2015. Over the last 5/7 months (two of which - July and August - I wasn't around to use it) and have had several issues with it since
Early March - Random BSOD relation to Shadowcopy files (reinstalled OS, issue ceisted)
Early September - Several random BSOD due to GPU drivers (uninstalling and reinstalling the drivers in Safe Mode - doing so in regular boot mode caused a BSOD - fixed this)
Late September - Single, random BSOD again. However, the computer could not get past the Windows Repair Environment (reinstalled the OS, issue ceisted)
Now - random freezing every few days to as often as once every few hours. This is my current issue. These freezes will occur suddenly and with no warning. One second I'll be watching a video, browsing, or playing a game then the next I'll be stuck. Any audio will loop constantly and the screen will be stuck at the last "frame". I've left it for as long as 30 minutes and it will not crash or bluescreen. The only option is to simply hold the Power button.
The event viewer will not have any error or warnings at the time of the freeze but will only have the error regarding the computer shutdown being forced at the time I hold the Power button. I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?
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Sep 27, 2015
I upgraded from a fully-functioning Windows 8.1 to Windows 10 this weekend. The upgrade process seemed simple enough, but I am suffering from intermittent freezes which can only be resolved with a full (hardware button) reset.
At a random time - after anything from 5 to 50 minutes - the screen will suddenly power off (the monitor itself will usually tell me it is going into sleep mode). Sometimes I'm in the middle of something; sometimes I've gone away and have returned to an unresponsive PC. Sometimes I will see the mouse cursor and desktop freeze for about a second before the screen goes black; sometimes I won't. If I'm playing music, it will stop. Ctrl-Alt-Delete doesn't do anything - but the hard drive light still flashes, as if Windows is still running. (The error logs don't *seem* to show anything out of the ordinary, other than that I then have to do a socking great reset!)
I've tried various things already - I've made sure the graphics drivers are up-to-date (via an install from scratch); I've disconnected everything from the USB ports; I've booted with everything in Startup set to disabled... But the problem keeps recurring, and I really don't want to have to scrub everything I've got and do a 'nuclear' install. (In theory, I'm dual booting with Windows 7, but have not booted into that for years, probably.)
Safe mode seems stable, as does the screen before you actually log on, so I'm inclined to think it's a driver issue or something, but they're all up-to-date, too. I'm running a single monitor, BTW.
Where to look in those error logs...
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Sep 23, 2015
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Oct 3, 2015
Although normally random, the freeze (to which this dump file is related) happened whilst listening to music in firefox, using teamspeak 3 and playing guild wars 2, after 2 hours with no issues.I have run memtest86 in multiple memory configs, only to receive under 10 errors in test 13 which I understand is OK.The errors are systematic for my type of memory (all sticks show similar errors in test 13 regardless of memory slot).
My Specs:
Windows 10 pro
CPU: 6700k (not OC)
GPU: Fury Strix
RAM: 32GB (4x8) Crucial ballistix sport DDR4 2400mhz
Mobo: Maximus ranger viii
PSU: Corsair HX1000i
OS HD: Samsung 850 Evo
HD: 3tb WD green
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Sep 10, 2015
Since I upgraded to windows 10, I get random 0.5 seconds freezes while i play games, which run smoothly between freezes. I use an acer aspire 5742G laptop, Intel core i5 cpu 2.53 GHz, NVidia GeForce GT 540M gpu. I haven't had this problem before upgrading to windows 10. I am pretty sure overheating is not the issue - I have checked the temperatures, I also have a cooler. The problem also applies to games with low cpu usage.
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Dec 29, 2015
My computer randomly freezes and the fans pick up speed. I cant do anything but hit the power button or restart. its really irritating because I am a gamer and it interferes a lot ...
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Sep 2, 2015
I keep getting random minute long freezes every half hour or so on Windows 10. I can still open different windows and i can enter text but nothing loads, music stops playing and no new windows will open. How do i diagnose the problem? I have had the same problem on windows 8.1.
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Oct 1, 2015
I was using Windows 8.1 and after upgrading to 10 I get regular freezes and the computer just stops sometimes. I think this is normally just after booting up. Do I need to wait five minutes for it to get going before I try and do anything?! This is not normal, my PC was fast and responsive before the upgrade.
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Jan 2, 2016
I got this new pc for christmas which came with 8.1, which I hate. So I did the free 10 upgrade but now run into many new problems. Many of my favorite programs are not yet compadible. Discs burned from previous operating systems and usb drives formated for previous OS will not boot. Simply freezes computer when I insert them O.o. Also had some random crashes and I just wanna downgrade to 7 and be done with this so I can finally start using my new pc.
I enter a windows 7 64 bit ISO burned from a friend and again it just freezes the computer on load. So eventually I borrow my friends genuine windows 7 64 bit disc, and now when I try to load it gives the message "cannot install 32 bit version on ECF system" or something like that.Would I have better luck downgrading to 8 and then trying to get 7? Why is 10 recognizing this genuine 64 bit disc as a 32 bit version??
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Nov 10, 2015
The issue I am having is the computer is freezing when I am playing games or have multiple instances of YouTube open. I get no error message and have to do a hard restart of my computer. I get no error messages or any indication of what the error is. I think its a graphics driver issue, a cpu issue, or a HDD issue.
My specs
AMD 9590 processor
3 year old Seagate Barracuda 1 TB HDD
16 gb Kingston Black Fury RAM
Gigabyte 990 Motherboard
Rosewill 850 watt power supply
R9 390 graphics card
Everything is new except for the hard drive, I kept that from my old computer. I did not have this issue on my old computer.
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Aug 13, 2015
So I just installed Windows10 - all works well.. installed Steam and Chrome.
I go to install new AMD drivers as well as my Logitech drivers for my G400s mouse and my computer freezes.. cant move cursor, can't ctrl-alt-del - I've tried a million times.
My PC is not OC'd.
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Dec 24, 2015
my computer will randomly freeze without any warning. I've tried a lot of things to find the source of this issue, I tested my gpu my cpu and my ram, none of them are the reason. And from what I've noticed i'm not the only person with the issue and the issue seems to be common to windows 10.
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Mar 15, 2016
Friend of mine bought a new computer for his son and i built it together. The specs are as follows:
HDD: Samsung 850 EVO Series 250GB
PSU + Case : Cooler Master Elite 310 Silver / Black - EVGA 500W White
GPU: Gigabyte GeForce GTX970 G1 Gaming 4GB
Motherboard: Gigabyte GA-B150M-DS3H DDR3
Memory: Crucial BallistixSport 2x4GB 1600MHz
HDD2: Seagate Desktop HDD 2TB 7200RPM
CPU: Intel Core i5-6400 2.70GHz
Fresh install of windows 10.
Everything boots up fine, i get into windows and drivers etc gets installed, then suddenly everything freezes completely, no bluescreen, no event viewer errors, just basically "stop" and nothing works.
I tested this so far:
Disabled all onboard stuff in bios, tested to reinstall the windows about 10 times, tested 1 piece of ram, 2 piece of ram, and ram from another computer, same with GPU and HDD's and PSU (basically swapped everything from another computer except motherboard and CPU, still same thing happens).
What puzzles me is that the computer works 100% fine, nothing seems wrong, then it suddenly locks completly. all temperatures are fine, all performance is up to par, everything seems in order. Games run at max fps etc (if i even manage to start em before it freezes).
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Sep 25, 2015
My Windows 10 Machine has gone into a freezing state tre times today. And I have to do a Hard shutdown to get it back up.
I taught to my self 2 times is a coincidence and 3 is a pattern!. The thing is, I haven't installed or updated anything on it for the past few days.
Ive attached all the log files ....
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Aug 17, 2015
I am experiencing a consistent issue with Windows 10 where the computer runs okay, but then it suddenly freezes where I cannot do a thing. So I am not able to save my work or project I am working and lose all my data that I was working on. I then have to reboot the system to get Windows operational once again.
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Jan 13, 2016
Everything frozen on my Asus...Nothing will open but desktop..not Internet, files, or start menu...
Computer worked last night. It accepted audio files that I recorded on EasyVoice recorder and dragged into computer from my LG Android. I was able to edit those files in my Adobe Audition, save as mp3s and upload to my employer software and website just as I always do. I was able to surf pages already open in my Google Chrome but unable to logon to my eBay account. I finished my work and went to bed.
This afternoon I was able to open some new Chrome Internet windows and answer emails on gmail and Zimbra web mail. I closed the laptop and left it there for a few hours.
Upon returning, I could not open any new Internet windows. Not even Facebook. I tried restarting but could not access the Start menu. So I hard booted. No effect.
Then hard booted and removed battery. Turned on and generally had same problem but I was able to search for malware bytes and clicked download. Computer froze in the "save to" step.
Turned off Internet modem power, restarted Internet wireless and tried turning on computer. Even worse. Now It acts like it is opening an Internet page but little circle just keeps spinning as though looking for something it cannot find.
I am using an iPad to send this post. Computer is a brick at this point.
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