BSOD :: Caused By Video / Audio?
Dec 13, 2015
I have a BSOD issue that only tends to happen when I'm playing a video. This happened quite frequently when watching youtube videos before the upgrade from 8, but after the upgrade it has slowed down some and wasn't really bothering me. Here lately I have been using an emulator to play FFVIII and periodically it will BSOD which is very annoying because sometimes you can go hours before seeing a save point. When attempting to debug the crash dump files it just tells me that I do not have the correct symbols. I'm not an idiot by any means, but there aren't a ton of useful documents out there that walk you through getting the correct symbols. Every driver is as up to date as possible including the mobo and bios.
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Dec 24, 2015
So I'm working on a brand new Dell laptop, and I've been working with Adobe Illustrator & Bridge CS6 and Photoshop CC almost every day for the last week and a bit (got it December 12th, 2015). Everything's been fine up until yesterday, when the BSOD hit me suddenly while trying to save a file in Photoshop. Since that initial crash I can't even have Photoshop open for more than a few moments without the same thing happening. Each time it's a Kernel Security Check Failure.
I ran Windows Memory Diagnostic, I ran chkdsk, updated my drivers, did a full system virus scan in McAfee, and even tried uninstalling all Adobe programs, running Adobe Creative Cloud Cleaner Tool, and reinstalling from scratch. The moment I get Photoshop up and running again the same thing happens.
Take a look at my minidump files and let me know what might be causing the problem. Photoshop is essential for some important work I'm trying to get through by the end of the year
Minidump files here: SALVATRON-TX-55-2015-12-24__11808_88.zip
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Aug 11, 2015
Just upgraded to Windows 10. I can get the audio from the videos but not the video itself.
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Sep 4, 2015
I recently updated to windows 10 and haven't had too many problems, although my Toshiba video player gives me audio but not video when playing dvds. This isn't usually a problem for me unless I'm somewhere that doesn't give me internet access, that's when I'll put on a dvd. My question is how do you fix this? I've tried uninstalling and reinstalling without success. The only other thing I can think of is to go back to windows 8, but I don't really want to do that just yet.
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Oct 4, 2015
If we're watching a movie from Netflix or another source, or even the news, the audio and video have a stutter to them, they're out of sync, and when you move the mouse to the spot where a progress bar SHOULD be, nothing happens for minutes. When the bar finally DOES appear, it could take as long as 10 minutes for it to finally pause.
I checked it while ago while I was talking with a Windows "tech", who did nothing except update the driver for the mouse. She had me disconnect the modem which I told her that would disconnect her being able to work on the pc, but she said to go ahead, so I did.
Windows 10 is turning into the new version of Vista where nothing works as it should. I'd rather have 7 back, or even XP rather than this, free or not! I've spent more time restarting the computer and getting maybe 5 minutes of video/audio that works right than anything. The new Windows is free, and now I know why.
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Jul 30, 2015
I upgraded to Windows 10 and everything is working flawlessly except for Game DVR. It records the video very well with nice quality and all but does not record the audio. Checking the .mp4 file with media info I noticed that the video does not have and audio track, only video.
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Mar 25, 2015
SP3 running 10 preview build 10041 and I'm getting terrible clicking, skipping, buzzing, etc on everything from youtube videos, local videos played in VLC, soundcloud streaming music, etc
Had these problems on 9926 and prayed it would be resolved but nope. I've read a bunch of "update your drivers" posts but they NEVER have the correct version. Also experiencing the 1/27 hardware update install loop.
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Oct 31, 2015
Almost anytime I try to use audio or video on my laptop it gets stuck for a while before it starts playing (video is worse). It happens both online and offline with things like windows media player, soundcloud, and spotify, but I notice it most frequently on youtube. When I click on a video, it takes ~1-3 minutes for it to start playing. If I pause a video and come back to it a couple minutes later, the audio will play first, then the audio will stop and the video will play alone until the two sync up and return to playing normally. I downloaded a browser extension to try and record what was happening, and amusingly the extension will not start working until the video is also working, so I assume there is a similar mechanism of action between all those things.
This is a used computer I've had for about 4 months. I've used Windows 8.1 and 10 on it during that time and had the same problem on both operating systems. It's an HP Pavilion g7-2251dx.
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Oct 12, 2015
Any video that I playback that is on one of my HD/SSD pauses but the audio continues, then after 10-15 seconds the video cuts to where audio is or fast forwards. Does not happen with short clips but with movies or tv episodes.
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Dec 10, 2015
I recently opted for the free Windows 10 upgrade (still debating if it was worth it) from a Windows 7. Long story short, there was a new problem every day so I just wiped everything and did a clean install hoping the old windows 7 files would stop clashing with the new windows 10 files. All went well and was working fine when boom my speakers start acting up. Don't know what I did to trigger it, it just started doing this.
Basically, when using my USB connected headset, everything runs fine, sounds nice, no problems. When I change over to my desktop speakers though, all audio and video goes into "slow motion" and makes obnoxious sounds. Computer doesn't lag, just audio and video for YouTube, games, etc.
I've tried reinstalling drivers via device manager and it says it's all up to date. I just tried installing Realtek audio driver manually and now it won't even play sound through the speakers. I know the speakers are fine because they sound beautiful when plugged into my ps4.
Update: After installing Realtek and doing a restart, the speakers are in fact making sound, but now it's also extremely quiet and scratchy. Had to crank it to max just to hear anything.
Update: May have fixed my problem, at least temporarily.
I went to device manager and deleted the speakers then restarted so that it would auto reinstall them. Seems to work fine again...
Update: As I had guessed, it was only temporary. Sound and video just started going all slow motion again. Back to square one and back to the drawing board...
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Dec 27, 2015
So, there was an automatic windows update on my machine a few days ago. It was some huge update that took hours, and afterwards it was acting like it had just installed Windows again. It had those placeholder screens saying how great Windows 10 was and that it was preparing my machine for first use, etc... I didn't have to do any major setup, like timezone and networks and stuff, but some of my regular apps had been reset and I had to reconfigure them. Other than that it seemed to be working fine.
However, something began happening that is causing me a lot of grief. Every time I am on YouTube or Vimeo, the videos will play for a few minutes, but then the audio drops out and then the video will stop playing. That is in Chrome. In Firefox, the video stops for a second and then it starts back up like the network dropped out (compression artifacts, etc...).
My network has been fine, it is 50meg broadband and is pretty solid. I have gone ahead and updated my audio (I have a G35 USB headset) and I updated my video drivers (nVidia GTX 980), rebooted the machine, rebooted the router and modem, and everything else that I can think of, but still the video does this to me. I also use sites like digital tutors, and their videos do the same thing. So it has to be something on my end.
I did try to go back and look at the update that was installed, but it wiped my update history as well.
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Oct 12, 2015
My computer is working fine, and I click on a video, and my screen just goes blank. Then my computer shuts down and restarts. Then a blue screen comes up and says Video TDR Failure. How do I stop this from happening.
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Dec 28, 2015
So I've been experiencing this for a while now on both Windows 7 and Windows 10, any time I stream or process a video my computer blue screens and I have to power it on and off, for all other applications its perfectly fine I have a 4790k proccessor 16gb of of RAM and a GTX 770 Gfx card, the fact it only happens when rendering/streaming/gaming makes me think it's a driver issue, however I use the Nvidia Geforce Experience and always install the latest updates but apparently something is very wrong with the PC, the specifications mean it should be able to do these things easily,
One last thing I'd add is about 8 months after I bought the PC I restored it to factory settings and pretty sure didn't do the greatest job of it, the BSODs have occurred ever since that happened again making me think its driver related, is there anyway to check my drivers and see what could be wrong/incompatible.
I would have posted a log but when i go to event viewer it says the crash dumps been deleted due to lack of space.
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe000402c9028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:WINDOWSMEMORY.DMP. Report Id: 14c3a8a0-930a-4b8e-bd5c-6e245fe74fda.
That's all I can seem to find...
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Oct 18, 2015
When I am viewing webpages with video's playing I am getting the odd BSD with the Video scheduler internal error, it happens roughly every other day but yesterday it happened twice.
My video card is a Gigabyte GeForce GTX 660 2GB PCI-Express 3.0 HDMI OC, my motherboard and CPU are now 7 years old and well over due renewing which I plan to do next year, my video driver is up to date as are other drivers except some of the motherboard drivers which are no longer available.
I have attached my dump files as per the sticky ....
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Jan 11, 2016
I experienced a BSOD in win 10 64bit Home, my mouse started to lag then completely lagged and after a few seconds a BSOD with mention to search for Video Scheduler Internal Error. My pc is fully up to date. My gpu is MSI GTX 760 2GB. Is there something wrong with my gpu?
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Aug 5, 2015
I recently upgraded to Windows 10, since upgrading I'm having pretty regular BSOD Crashes where the following error message appears;
VIDEO TDR FAILURE (nvlddmkm.sys)
It appears to happen at completely random times, could be watching a youtube video, opening a reddit page or just playing a song on itunes. I've updated to the most recent Nvidia drivers but to no avail. I also tried to follow the following instructions from this youtube video [URL] ...., however its still happening.
My computer is currently pretty much unusable! Specs are below :
Intel Core 2 Quad-Core Processor Q9550 (2.83Ghz, 1333MHz FSB, 12MB cache)
4096MB 800MHz Dual Channel DDR2 SDRAM [4x1024]
Hard Drive 1TB NCQ SATA (2x500GB) 7200Rpm Dual HDD Config Raid 0 Stripe
Single 1GB DDR3 nVidia GeForce GTX285 graphics card
PCI Card Ageia PhysX 128MB
Integrated HDA 7.1 Dolby Digital Audio
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Nov 23, 2015
I have upgraded from w 8 to 10, and later a did a fresh install of windows 10. The PC is a Lenovo M180, CPU D2700, display adaptor AMD Radeon HD6400 that I use to drive a HDMI TV. It has been working fine for some years with windows 7. Then I got the messages for upgrade to 10.
Every attempt to run video crashes the machine with error. WHEA_UNCORRECTABLE_ERROR .... Using W10 Photo or TV and Video, but also when accessing any video on Chrome, or apps like NETFLIX. What can I do?
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Nov 4, 2015
I have recently upgraded to Windows 10 from Windows 7, and have found 1 very annoying problem, any time a small video plays on a website in any browser my computer completely freezes. I cant move the mouse pres Ctrl, Alt Del. nothign works i have to hard reboot my PC. 1st i had thought it a video driver issue so have updated them but yet it still happens, i have played videos through Plex and have watched a few episodes of a show back to back and no problems it only seems to happen in a browser.
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Dec 27, 2015
I got a problem with my GPUs on my laptop.
Basically, after closing a game (WoT), but not all times, I get a BSOD which refers to the folder igdkmd64. I tried any solution, but none of them worked. How can I solve this?
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Feb 9, 2016
I was in desktop watching video and uploading video to internet. and my computer just BSODS me with the error IRQL Not Less or Equal.
System spec :
i5 3570k 4.1ghz asus auto tuned
corsairh100
Sabertooth Z77
sli 980tis
1000hx power supply
2x8 corsair vengeance 1600mhz
Samsung 840evo 250gb SSD
western digital black 1TB
very old Samsung drive 230gb
standard usb hub connected to 3.0 with connections.
standard keyboard
evga torq x10
blue yeti microphone.
Kodak camera
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Aug 13, 2015
Laptop display was turned off i.e. on screen saver, turned it on, after a few minutes screen went black, limited mouse movement and then BSOD. Please see attached minidump information.
XPS9530-Thu_08_13_2015__70335_27.zip
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Sep 22, 2015
After upgrading to windows 10, I am facing problem with playing videos. Whenever I try to play videos I get too many "Graphic card has stopped responding" errors. I have downloaded and installed latest AMD driver for windows 10 but still the problem remain unsolved. I think (and hope!) it is software problem because I don't get any errors while playing games like Mortal Kombat Komplete Edition or PES. My laptop is ASUS X550DP(CPU: AMD A10-5750M, GPU: HD 8650M 2GB).
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Apr 14, 2016
I have a custom built PC with Windows 10 Home x64-bit and I constantly get crashes. Sometimes I can be on for 5 minutes then it crashes, sometimes an hour. Sometimes there will be a completely white screen, a colorful screen with many-mini squares, and sometimes BSOD video_scheduler_internal_error. I have tried many, many things and nothing works.
(specs)
intel i5-2500 3.30ghz
gigabyte ga-z77x-ud5h
gtx 750ti
cx 430 m power supply
8gb ram
250gb storage
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Aug 14, 2015
I have this issue for about a month already. Starting with Windows 7 I thought the problem would resolve itself once I switched over to Windows 10. Sadly I was mistaken, IRQL_NOT_LESS_OR_EQUAL and KMODE_EXCEPTION_NOT_HANDLED BSOD occur every day when I startup my computer and try to watch a stream or video. After the computer rebooted it just crashes again (sometimes after I try to watch a stream/video and sometimes it freezes when I just open Google Chrome). It takes me 2-4 reboots every time until I can do anything on my computer.
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Nov 27, 2015
I updated to Windows 10 using the direct method (downloading the file from Microsoft's site rather than waiting for the update in my bottom right corner). Since I've updated, my computer has begun to drastically overheat; the simplest things such as unplugging and walking around with it will cause it to stutter and freeze for sometimes up to 5 minutes straight.
The computer model is an HP Pavilion g6.
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Jan 28, 2016
I bought a new tablet and recently I decided change Windows 10 from English to my own language (Finnish). I have done clean install on my other computers (desktop, laptop and 8 inch tablet) with no any problem.
Here some basic details from the tablet:
Teclast X98 Plus Intel Cherry Trail T3 Z8300 Window10 Tablet PC IPS 2048x1536 4GB RAM 64GB eMMC WiFi HDMI
(Intel Atom X5-Z8300) 64bit Quad Core 1.84GHz
So, I made Usb installation media from MS by using choice "Use settings for this computer". Then I started the installation from the usb. I formatted the C: drive and installation continued untill "preparing files for installation" at 74% crashed "IRQL_NOT_LESS_OR_EQUAL". I started the process many times but allways there are some error like mentioned or "KMODE_EXCEPTION_NOT_HANDLED" or something else. The best achievement was 94% but never 100.
As I mentioned, I have done clean installation many many times with other computers, even removed all the restore drivers. I know Windows creates new ones. Never before I have had no situation like this. Is that some device fault?
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