my computer keeps on crashing when playing games and WhoCrashed says the problem is to do with ntkrnlmp.exe. I ran the verifier and the dmp and msinfo are below.
dmp: Dropbox - 122215-31218-01.dmp
msinfo: Dropbox - msinfo.nfo
speccy: Dropbox - LUCAS-PC.txt
So I get those crashes where my screen freezes and then goes dark ( lost signal). It happens at random with Blade and Soul , and happens every 5 minutes with World of Warcraft.
This started like 2 months ago before that the screen would just flash and I'd get the "display driver stopped responding and recovered".
Yesterday ( 02/16/2016) I got 5 crashes and I got 1 today.
What I already tried:
A lot of different versions of AMD drivers ( using DDU to install the new ones)
Reset windows 10 on a lot of occasions
Removed Windows 10 auto updater.
Tried the amd support forums ( it only made matters worse)
Tried the World of warcraft support forums ( also only made matters worse)
Here is the dump file:
My computers is crashing when I start up Final Fantasy XIV or World of Warcraft. When it first happen I check the temperature of my GTX 780 graphic card and it was overheating at 90 degrees (surprised) so I downclock the GPU putting a cap of how high the temperature can go. This has made the issue go away for about a month but the issue has return with the temperature under control at 70 degrees. When my computer crash it would most of the time just restart but a few time it gave me the BSOD, sometime the BSOD doesn't complete and freezes.
If the computer doesn't crash during about the first 5 minutes of the game, then it would not crash during the rest of the game session but tend to crash about 80% of the time I start up the game. Right now I am avoiding the crashing by playing the game at lowest setting giving my graphic card temperature at 60 degrees. Can the data you ask me to provide can confirm that the culprit is the graphic card hardware issue that is the culprit or another hardware like the power supply (Corsair Gaming Series 800-Watt ATX/EPS Bronze) that is having issue?
I recently built my PC straight from the build guide by Austin Evans on YouTube called the 'Neutron 2.0'. I got Windows 10 installed on my PC and it has been working poorly. Whenever I play a game downloaded from Steam, the entire computer will crash at random times, freezing and forcing me to restart the entire computer.
When I go to turn the computer back on it will repeatedly turn on and back off within a second. It will go through this cycle until I have to power down again.
My computer has been locking up recently. It seems fine until I start to put strain onto the system. This is usually done by me playing games. At first I thought it was heat and noticed my processor getting up there in temp. I went out and bought a new case and a new liquid cooling system (Something that needed to be done anyway). As I monitored over the next few days the freezing didn't stop, but my temperatures were a lot better. I did a complete reinstall of windows onto my HDD's to make sure it wasn't a driver. I did HDD's checks and nothing showed up. My next step was checking the ram. After running for 8 hours on each stick, then together, nothing showed up as an issue. I pulled out each piece to test everything, but like I said it only happens when I seem to put strain on the system. I tested both my graphics cards and I thought one was causing the issue, but it freezes on both. At this point I am at a lose as to what it could be. My thought is it might be the motherboard, but I am not sure. So I ask to you all, why is my computer locking up?
My system specs :
Motherboard- Asus Sabertooth 990FX R2.0
Processor - AMD 9590
Ram- Corsair Vengeance 8GB x 2
GPU - AMD R9 290x x2
Power Supply - Rosewill Lightening 1300w
Liquid CPU Cooler - Corsair Hydro H100i GTX
HDD- Wester Digital 1TB
Wester Digital 2TB
SDD- Sandisk 120GB
Case- Cooler Master HAF X
Wireless Card - TP link WDN4800
More about : computer locking wrong
I looked in my event viewer and am seeing a lot of errors.
I've been having this issue for nearly a year now (probably around 9 months). It started after my little sister made me get a virus by her trying to download something onto my laptop. I've since taken it to a reputable computer shop as well as followed instructions from other computer wizs and I think it's no longer there. Issue is, my computer has kind of developed another problem after that. It freezes on it's own sometimes, when I pick it up or even when it's on a desk and immobile. It would also freeze when I play a game sometimes, loud buzzing sound as the game continues in loops I believe. I had BSOD problems earlier this year that was solved (Apparently. I haven't gotten any in about 4-5 months) when I had Windows 7 but this issue still persists.
When it would freeze and I manually turn off my computer and turn it back on, the laptop would sometimes say no wifi could be detected. At all. Not mine, not my neighbors, nothing. I've never really taken it out of the house so I don't know if it'd act the same elsewhere. I would then shut it down and take out the battery for 30 seconds before putting it back in. Sometimes the wifi would work then or I'd go connect it to my Internet Modem and the wifi would start working over there too.
So I'm not sure what's causing this problem. It's not overheating as I had it cleaned less than 4 months ago by a professional. I've had this laptop for two years and I really wanted it to last me at least 4 because I'll be going into an animation program soon and to get a laptop of the same caliber costs $1000+.
Is there anyway I can solve this freezing issue/loss of wifi on my own? I'm thinking of taking it back to the computer shop (they've had a hard time trying to find out what's wrong with it) but I'm sure they'll charge me again and I'm not willing to end up paying a lot to get this fixed. Might as well buy a new one if it costs more than $500 to fix...
P.S. I'm also having issues with my sound card where I'd plug in my headphones and it would work but when I take it out, my laptop would say it's still plugged in. Addtionally, my CD Rom Drive makes a loud sound when I try to skip through CDs and DVDs. Sometimes it won't even skip and just continue making the sound. I don't know how my laptop has gotten to this state as I've taken very good care of it (minus allowing a younger sibling to use it but you live and learn). These issues don't bother me much as I can use a DVD player for my DVD's and the sound issue isn't an issue for me. I don't really care for it since I use headphones 90% of the time or have the sound off.
The issue I am having is the computer is freezing when I am playing games or have multiple instances of YouTube open. I get no error message and have to do a hard restart of my computer. I get no error messages or any indication of what the error is. I think its a graphics driver issue, a cpu issue, or a HDD issue.
My specs
AMD 9590 processor
3 year old Seagate Barracuda 1 TB HDD
16 gb Kingston Black Fury RAM
Gigabyte 990 Motherboard
Rosewill 850 watt power supply
R9 390 graphics card
Everything is new except for the hard drive, I kept that from my old computer. I did not have this issue on my old computer.
It used to only freeze once every few months, but now it seems that it mostly happens when it idles, or when i'm just playing spotify and not doing much. It rarely happens while I game, more when i'm not actually moving the mouse or anything. I have my settings set to never hibernate though, to eliminate that option. When I check my event log, this is my error.
I tried to run a reset of those net.tcp settings in my command line, but the results came up saying I had no user information for such settings. The freeze happens every 20 minutes or so when not pressing anything, or when just sitting watching videos on youtube or listening to spotify.
After installing windows 10, my computer heats up and shuts down while playing games...
The specs of my computer are :
Dell
intel core i7 processor
8 GB ram
64 bit os
intel hd graphics card 4000
approx total memory of graphics card 1792 mb
Ever since I installed Windows 10 on release, I have been having problems with my games. Before it was just games like Counter-Strike 1.6, Half-Life 1, Half-Life 2 / EP1 / EP2, Left 4 Dead or Garry's Mod that froze my computer or sometimes it would just say "AMD driver has stopped working and successfully recovered". Last night it happened when I was playing Sonic and SEGA All Stars Racing and I was just trying to finish a race when the screen turns black and brings up a message saying "Sonic and SEGA All Stars Racing has stopped working". This has never happened to me before and I thought it had something to do with plugging my Xbox One controller in when Windows already started up when usually I just leave it plugged in before turning on my computer. I launched the game again and had Spotify playing music at the same time. I needed to check something on the internet and I pressed the Windows key and opened Google Chrome then everything stops and the music just freezes and has a constant stuttering sound. I think it could of been that the graphics card stopped working but it didn't recover.
I run Sonic and SEGA All Stars Racing in these settings:
Resolution: 640x480 @ 60Hz
Widescreen: Yes
Vertical Sync: No
Language: English
Texture Resolution: Low
Shadows: Off
Low Detail Models: One Player
Soft Particles: No
Motion Blur: No
I run Garry's Mod in these settings:
Resolution: 1440x900
Aspect Ratio: Widescreen (19:10)
Advanced Settings: Everything as low as possible except for Texture Detail which is at Medium
Computer Specifications:
OS: Windows 10 Home 64 bit
RAM: 2GB
Graphics: ATi Radeon 3000 Graphics 256MB VRAM
CPU: AMD Athlon(tm) II X2 245 Processor @ 2.9GHz
Computer Manufacturer: Compaq
Computer Model: Compaq SG3-320UK
My PC crashes when i play games it always crashes while playing like rocket league, borderlands 2, chivarly medieval warfare, mass effect 2 and alot of other games. When it crashes my screen changes color like green pink red white etc. after that it goes gray and then my PC goes very loud after that it shuts down and then restarts.
View 5 RepliesAbout 6 months or so ago i started having blue screens after months of trying to find out what was wrong i reinstalled windows and installed minimal programs unfortunately i neglected to save the old dumps so these are the only new ones i have I'm trying to make more for more information on them but for now these are all that i have. debug-DESKTOP-6VPVOCB-xxxx.zip
View 1 Repliesin the last few days when playing games (BFBC2, BF3 and Sticky Bomb), my computer has been freezing at various points (sometimes within a minute, sometimes after 2 hours), and on reboot i get BSOD sometimes with different error messages such as "system_services_exception".
After the initial reboot BSOD i seem to sometimes get a 2nd BSOD such as "system_thread_unhandled_exception", "IRQOL_NOT_LESS_OR_EQUAL" and other error messages. Occasionally after rebooting I get a freeze just on desktop screen, which never happens unless I have just had a freeze in game.
Before this started happening I have installed a new sound card and installed new drivers for my graphics card. I have since tried taking out the sound card (same problem seen) and also rolling back to the previous nvidia drivers with no avail.
I tried running memtest, but after 2 hours it was only over 50% so gave up for now, but at that point it hadn't seen any errors.
My rig is:
Asus M5A97 R2.0
16 GB Corsair Vengence
MSI GTX 970
AMD FX-8350 4.2GHz
Asus Xonar DGX
Corsair 750Watt PSU
win 10 64 bit
The games I'm getting these problems with are Killing Floor 2, Fallout 4, and GTA V. I'm not doing anything in particular to cause these crashes, they seem to just happen over a certain amount of time, with Killing Floor 2 about 15 minutes of game play.
GAMINGDESKTOP-Tue_01_19_2016_132313_77.zip
I am having this problem with my computer, where I am getting random BSOD's when i have been playing any game for about 5-10 minutes. The BSOD is either the IRQL_NOT_LESS_OR_EQUAL or the APC_INDEX_MISMATCH
I have attached my debug files here : debug-DESKTOP-DQ0658B-23-09-2015_190058,20.zip
I've been getting random lockups only while playing FPS games. The crashes seem to happen less if I don't run Razer synapse program. Generally they do not autorestart or BSOD so it is hard to track. Today it created a minidump.
I guess I should also mention everything is fully up to date. I don't run any antivirus and I'm pretty tech savvy. Probably has something to do with the nvidia drivers.
Have had a bunch of Bsods but have managed to get rid of most of them this one however...
I have updated all drivers have used cc cleaner have run malwarebytes so I am at a bit of a loss
Logs
minidump file
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
pcsetup
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
Due to problems with BSOD's in win7 after I started playing World of Warships, I eventually ended up with my laptop not detecting my Nvidia GPU anymore. I recently upgraded to win10 and my Nvidia GPU got detected again.
Some quick computer specs:
Alienware x17 R4
Windows 10 Home-64bit
Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs)12GB RAM
Intel(R) HD Graphics 4000 / Nvidia 675M
Sound Blaster Recon 3Di
The Problem:
After I upgraded to Win10 I had the problem of getting BSOD's with multiple causes after playing games using my Nvidia GPU for up to 2 hours. I started updating drivers and changing power settings and eventually it stopped for at least a week.
Sadly, it started again. The BSOD's had multiple causes and names just like in this minidump file linked.
I tried everything, a couple of examples:
- Updating all drivers (Chipsets, wireless, ethernet, GPU)
- Flashing BIOS to the last version possible available on the dell website
- Playing while plugged in and on battery to check a difference there
- Changing stuff in the Nvidia control panel
- Changing stuff in advanced power options
- Updating to all sorts of Nvidia driver version, using clean installs, only Driver + Physx, and using DDU in safe mode
- Probably multiple other things...
The latest thing I did was going back to the specific Intel and Nvidia drivers Dell provide on their website. Also went back to the Sound driver Dell provided (and got the control panel back of it).
But, nothing works. I've been thinking about a possible problem in my power supply... But I can't really find what the correct voltages should be. HWiNFO64 shows 12.6V on my battery, which looks a bit worrysome. But I'm not sure about the voltages of my GPU (I think I saw it avaraging around something of 0.9V or it was 9.x V or something).
I've been running windows 10 since April this year (on technical preview mostly)....
I've found that when I'm playing games (Fifa 15, Minecraft, Rocket League, Civilisation V etc) that my PC bluescreens so often, I'm at my wits end.
I'll leave this zipped file that I'm meant to leave, as well as my dxdiag report just incase you need to know my specs and such .
I recently built a new computer. Sadly its been plagued with game crashes and BSODs. Initially I assumed that I had installed the drivers incorrectly and that was the source of my problems. Yet even going into safe mode, deleting all of the drivers, and reinstalling the problem still persisted. Thus leaving me a tad peeved and confused.
The dump logs attached. System specs here.
Computer type:PC/Desktop
OS:Windows 10 Home 64 bit
CPU:Intel Core i5-4460 3.2GHz Quad-Core
Motherboard:MSI H81M-E34 Micro ATX LGA1150
Memory:8GB DDR3 1600
Graphics Card(s):PowerColor PCS+ Radeon R9 390
PSU: EVGA SuperNOVA GS 550W
I built my PC around august of this year and generally the machine runs fine. Lately though I've gotten BSOD several times in these past few days. It usually happens when I'm playing a game (Warframe if the name matters) and the crash will say the usual "something happened need to restart yada yada", the errors however are different sometimes.
At first I got IRQL_NOT_LESS_OR_EQUAL then I got SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and some others I can't remember off the top of my head. As I was writing this actually it crashed once more so it's not exclusive to crashing while playing a game. I also uninstalled the game and then reinstalled a week back but that was with steam's verify integrity of cache option. Because the crashes started occurring after the game was verified I decided to completely uninstall then reinstall it.
Again the computer crashed, this time with a FAULTY_HARDWARE_CORRUPTED_PAGE error. Anyways I do have the crash dump files but how to locate the source of the problem...
Dump File Dropbox Folder: [URL] ....
Also, after the first 3 crashes I opened my motherboard provided update tool and updated the BIOS and some other drivers, the crashes continued to happen though, there are two updates for the Intel LAN driver and AsRock LAN driver that don't seem to update, they'll download and install but when the program refreshes the update list, the same two drivers say they need to update to the version that I technically just updated them to. Don't know if that's a related issue at all, got another crash too, included the dump file in the list above also. As the crashes occur I'll add more dumps to the dropbox folder.
Included DM Log Collector folderASH-PC-Sat_10_31_2015_212314_46.zip
My laptop been having this problem for this many times. While gaming everyday, have BSOD almost everyday. Screen went blue and won't restart at all. have to manually restart the laptop. The DM Log Collector file is attached.
View 1 RepliesI'm getting some random whea uncorretable errors, usually happens when playing games. But sometimes happens right after the computer restarts after the blue screen. I've attached the debug file.
View 9 RepliesI recently installed a new hard drive into my system. It began to crash with the System_Service_Exception error. I decided that since I was going to reinstall windows on a SSD anyways, I might as well do it now. So I reinstalled windows on a solid state and everything was fine for a day until it started crashing again. I am really not sure what to do as I do not know much about blue screens and stuff. ROB-Thu_12_31_2015_115251_86.zip
View 9 RepliesI have had a number of blue screens over the last few months, typically occurring a few times a week, and mostly displaying a different error each time. I have noticed it typically happens while on YouTube, gaming, or video editing. I ran Memtest for 3 passes with no errors. Also, I have tried to run driver verifier, but that just resulted in an infinite restart loop (no blue screens) that finally ended after seeing the error below, and I was able to disable driver verifier in safe mode.
I think the graphics card may be causing the issue as I have also noticed frequent game crashes and video corruption when watching movies. I tried reinstalling the graphics card driver however that didn't fix the issue. Should I replace my graphics card or is there another solution?
MARIUSGAMINGPC-2016-01-08_143326_91.zip
I have just upgraded to Windows 10. Now I am experiencing random BSODs when I am multitasking or playing games.
I hope I uploaded my dump files correctly.
Edit; Added updated crash dump files. Ran into two more BSODs while multitasking.
+More BSODs. Updated dump files.
1/10/2016
Uploaded updated Dump files.
Updated post down below.
1/11/2016
Updated post below. Responses to questions below also.