BSOD :: Computer Sometimes Hangs - Bugcheck 0x0000003b
Dec 19, 2015
I have been recently noticing that my computer sometimes hangs up with a blank screen when the windows 10 login screen is supposed to load. I am forced to press the reset button in order to eventually log on.
I have then noticed through event viewer a bugcheck warning. I have been trying to find what the cause or issue might be but I have not had any luck. I am attaching a report as per forum rules
My newly built computer is borderline unusable due to constant hangs - the computer will frequently pause then continue after about 45 seconds, which makes doing any work basically impossible. During the course of writing these few sentences running the log collector, and uploading the logs, it hung 5+ times. The only programs that typically are running are Word and Chrome. BSODs are less frequent, but still an issue.
This is tied to the network card, but maybe there is something else (or multiple things) going on.
I upgraded my laptop from Windows 7 to Windows 10 recently. About 90% of boots, my laptop will hang a and produce a BSOD. Initially, the BSODs were typically "system thread exception not handled" and "pfn list corrupt".
However, after the latest Win 10 update last week, initially everything went well, there were no boot hangs for awhile until a few days ago when it keeps on BSODing on boot with the error "Inaccessible boot device". The subsequent restart would end up with a BSOD of "system thread exception not handled". It works only after multiple restarts, which is worrying.
I have a Dell Inspiron 3847 Intel i5-4460 8GB RAM, 64-bit. It began having issues shortly after upgrading to Windows 10 from 8.1. In addition to the attached dump files, using the internet seems to get progressively slower with each successive click of a link. I should add the computer's owner insists on using Internet Explorer (even as opposed to Edge in Windows 10) and refuses to use any other browser. I haven't been able to reproduce the browser slowness issue in IE or any other browser, but they insist it is happening. The dumps have occurred at random times seemingly unrelated to what is being done at the time. Once it was while surfing the web, another was almost immediately after startup/logon.
So while gaming and browsing my computer will just randomly shut off for no real apparent reason but i am receiving a bugcheck code of 0, i posted the files below....
Update: While looking through the even files i found that most of the time this would show up - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID>
[Code] .....
These are the errors that I am receiving that results in pc shut off and no restart...
Did a cpu stress test and just after about a minute my computer turned off so im guessing its that but I am not sure the steps i have to do to see whats wrong with it...
I am running Windows 10 (64-bit), but this problem also occurred on 8.1 and 7 (both 64-bit) with clean installations. I am also dual booting Ubuntu Studio 15.04, but more on that later.
When I boot my PC into 10, I have up to ten minutes before my PC either resets forcefully by itself, or freezes and never recovers. When I check the Minidump folder afterwards nothing is there.
I have replaced both my CPU (amd fx-6300) and PSU (corsair cx500m), and tested my RAM (with both sticks or just one), but none of that has fixed the problem.
My BIOS settings are at their defaults, no over/underclocking or over/undervolting at all.
The odd thing is, Ubuntu Studio runs fine with no crashes as far as I can see *EDIT: NOT THE CASE* , but if there was a software problem surely there would be a dump file?
So I got a new laptop - MSI Dominator Pro GT72. I added two 8GB sticks of RAM on top of the current 16GB currently in it. It also had two Kingston m.2 SSDs in RAID 0. It was running with out any problems what so ever. I decided after that I actually wanted the ssds as two independent drives. So I removed the RAID setup and did a clean install of Windows 10 back on. That seemed to install all ok.
Then In the process of installing the drivers from the provided MSI disc it hung and then restarted. Then ever time after on login it froze a few seconds in. I thought I'd try a clean install again on the other SSD this time just to see if it reoccurred. Sure did. After installing some of the drivers and using the machine it crashed again and froze on login. I even tried all the updated drivers from the msi website instead of the ones on the disc.
I've run a memtest and absolutely no errors. I've updated the bios and firmware also. I then began running verifier to see if I could find a culprit. I got a BSOD before login repeatedly. I then got down to only selecting a bare few drivers in the test and was able to login with no BSOD. When I ran verifier with combinations of drivers they worked sometimes and only really seemed to crash when i stacked more and more drivers for it to test. I'm not sure if its suppose to work that way or not.
I thought it might have something to do with me separating the m.2 ssds from the RAID. I should mention that there is a 1TB hdd also in the machine.
My PC completely freezes when detecting hardware changes (device manager) after about 3-4 seconds.
I've left it for 1h+ to see if anything happens over time, nothing.
Tried it in safe mode, same problem.
Removed geforce drivers, same problem
When frozen, all lights (and my screens) stay on, pressing capslock on KB doesn't turn the capslock light on/off.
The manually initiated crash still works though, that's how I got the memory dumps in the attachment (usually there is no dump at all and the only way to "fix" it is to press the reboot button several times)
I installed W10. This problem appears to be random and happens a couple of time a month. It is really annoying. What happens is, the WiFi appears to stop working. It can't find any available networks and won't reconnect no matter what I do. I have even tried closing/restarting explorer but that does nothing.
If I try to shut-down or restart my computer, it just hangs on the shut-down/restart screen. I have to hold down the power button to get my computer to shut-down. The weird thing is, after a restart, it works fine ...for a few weeks. It just seems very strange.
I use a WiFi dongle. I have a couple of them so I tried each one - they all eventually give me the same result . I have a HP if that works.
My system had 2 blue screen the past few weeks, so I decided to try to check for eventual hardware and software problems, I started by running a stress test with ROG realbench since my CPU is overclocked, it gave me an error already(program stopped working), so after doing more tweaking(increasing voltage), then I finally put back the default speed because it wouldn't even start, although at the beginning it crashed right away when I clicked start, and after putting more voltage, it starts and works for a bit and then the PC just hangs, and it still does it at stock speed.. which is quite weird ! it also did it with cinebench, but the strange things is I played numerous hours of starcraft 2 without problem, also I wasn't doing anything when the blue screens happened.
I ran a windows memory test, no errors detected (haven't ran memtest though..) I also did a sfc /scannow and it didn't detected anything wrong.. I'm starting to think it's more related to windows than hardware.
I am using Dell inspiron laptop (pretty old one) which started acting weirdly. Upon examining, there was a problem with HDD so I had it changed.
As soon as I got new HDD installed and installed Windows 10 on it, computer started acting weird again - slow startups, random freeze etc.- but it was running ok and I was fine with it. But earlier today, it suddenly displayed BSOD and crashed when it was idle. Now to the main and the funny part, it does not boot anymore. To elaborate, blank screen appears after BIOS screen (right when the logo of windows should be displayed) and it remains blank for several more minutes before the logo and spinning dots magically appear, it doesnt disappear thereafter.
I figured, I could run startup repair or some other tool to solve the problem by booting from the DVD of windows 10. Now for this one, the logo appears with the spinning dots which disappears after a while like it should. And after it disappears, blank screen persists thereafter. Dumbfounded, I tried booting from a USB stick of Windows 8 I had which gave the same problem.
I am using Dell inspiron laptop (pretty old one) which started acting weirdly. Upon examining, there was a problem with HDD so I had it changed.
As soon as I got new HDD installed and installed Windows 10 on it, computer started acting weird again - slow startups, random freeze etc.- but it was running ok and I was fine with it. But earlier today, it suddenly displayed BSOD and crashed when it was idle. Now to the main and the funny part, it does not boot anymore. To elaborate, blank screen appears after BIOS screen (right when the logo of windows should be displayed) and it remains blank for several more minutes before the logo and spinning dots magically appear, it doesnt disappear thereafter.
I figured, I could run startup repair or some other tool to solve the problem by booting from the DVD of windows 10. Now for this one, the logo appears with the spinning dots which disappears after a while like it should. And after it disappears, blank screen persists thereafter. Dumbfounded, I tried booting from a USB stick of Windows 8 I had which gave the same problem.
I have already tried altering most of the options in BIOS and the diagnostic tool gives and all-ok for all the installed hardware.
Whenever I let my computer idle for more than 10 minutes I get a BSOD with either MEMORY_MANAGEMENT or SYSTEM_SERVICE_EXCEPTION.DESKTOP-3FK3RKN-Mon_01_18_2016_204122_93.zip
I am using Dell inspiron laptop (pretty old one) which started acting weirdly. Upon examining, there was a problem with HDD so I had it changed.
As soon as I got new HDD installed and installed Windows 10 on it, computer started acting weird again - slow startups, random freeze etc.- but it was running ok and I was fine with it. But earlier today, it suddenly displayed BSOD and crashed when it was idle. Now to the main and the funny part, it does not boot anymore. To elaborate, blank screen appears after BIOS screen (right when the logo of windows should be displayed) and it remains blank for several more minutes before the logo and spinning dots magically appear, it doesnt disappear thereafter.
I figured, I could run startup repair or some other tool to solve the problem by booting from the DVD of windows 10. Now for this one, the logo appears with the spinning dots which disappears after a while like it should. And after it disappears, blank screen persists thereafter. Dumbfounded, I tried booting from a USB stick of Windows 8 I had which gave the same problem.
BSOD happens only when the computer cold boots from a prolonged inactive state. If the PC is off for several hours and is turned on it occurs. Computer typically blue screens, sometimes it freezes at the bios splash screen where they Windows 10 circular loading icon appears on this Gigabyte. I've seen multiple reasons for the occurrence such as bad pooler caller and irql not less or equal. The BSOD happens once then after the computer functions as normal with no other issues.
Power supply, graphics card, and SSD were both pulled from a previous build with zero issues in that build. New to this build is the motherboard, processor, and RAM.
Ran Memtest86 with no errors for 8 passes but I just realized it was after the initial cold boot BSOD and not going from the inactive state to the test directly. Will be swapping out the RAM at Microcenter today just to eliminate that possibility.
Windows 10 was a clean install but it happened on the previous install, BIOS is flashed to the most recent release.
My Lenovo PC suddenly shut down today and when I restarted it I got a BSOD with a 'bad pool header' message. I did eventually restart but soon shut down again with a 'k mode exception not handled' message. Now when I restart I get a blue page 'RECOVERY Your computer could not start properly. A required device isn't connected or can't be accessed. Error: 0xc0000225.'
I have a windows 10 system repair disk but when I try and boot from it I get 'non system disk or disk error'.
I recently (2 weeks ago) replaced the hard drive because the old one was showing SMART errors. I cloned the old disk to an identical disk and it seemed to be going fine until today. Not sure quite what to do next.
I have a problem with my computer that it automatically freezes most of the time and I have to turn off the power, and when I starts the cpu again, then 1 short beep and 1 long beep occurs. Also, sometimes the computer also displays BSOD's. The most common was UNEXPECTED_KERNEL_MODE_TRAP. Also KMODE EXCEPTION NOT HANDLED , and PAGE FAULT IN NON PAGED AREA occured recently.
Every time my computer's monitor goes to sleep, on awaking the computer will BSOD with "kernel security check failure" or the screen will not turn on and reboot the PC.
I was asked to open a new thread so thats what I did. In my old thread I was getting BSOD"s every few days, the problem seemed to dissapear 2 months ago, but this month my computer is acting up all again.
After down loading windows 10 once I'm past the sign in start page every thing is just flashing and the computer is totally unresponsive. It is impossible to access any programs. I can't even try to go back to 8.1 unless I can do something in the UEFI BIOS setting I'm totally sunk. I must admit to being a little naive as I didn't realize windows 10 was an experimental program for enthusiasts only, being as the download symbol had appeared mysteriously on my monitor, and the tv is showing advertisements for windows 10 every hour, I assumed that I wasn't going to bugger up a 3 month old computer.;
So upgraded from 8.1 Pro. I never had any problems with 8.1 other than the occasional crash here and there, but nothing exceptional. Now every time that I try to wake the computer from sleep I get a stop message that states that it tried to write to read only memory.
I have run memtest86 overnight with 7 iterations and it passed them with no errors. I ran a burn test on my CPU to see if it was overheating, with it never going above 63 degrees Celsius even on the most extreme test.
The crashes are not random. They only happen when I try to wake the computer from sleep. However, it looks like what is causing them is random.
I have never overclocked my computer and I have never touched the frequencies with the memory.
My computers is crashing when I start up Final Fantasy XIV or World of Warcraft. When it first happen I check the temperature of my GTX 780 graphic card and it was overheating at 90 degrees (surprised) so I downclock the GPU putting a cap of how high the temperature can go. This has made the issue go away for about a month but the issue has return with the temperature under control at 70 degrees. When my computer crash it would most of the time just restart but a few time it gave me the BSOD, sometime the BSOD doesn't complete and freezes.
If the computer doesn't crash during about the first 5 minutes of the game, then it would not crash during the rest of the game session but tend to crash about 80% of the time I start up the game. Right now I am avoiding the crashing by playing the game at lowest setting giving my graphic card temperature at 60 degrees. Can the data you ask me to provide can confirm that the culprit is the graphic card hardware issue that is the culprit or another hardware like the power supply (Corsair Gaming Series 800-Watt ATX/EPS Bronze) that is having issue?
I am currently trying to troubleshoot my computer as it has recently stopped booting up.
For months now, I have been having intermittent issues with BSODs, 'hardware errors' (in the reliability monitor) and freezes on multiple installs of Windows.A few weeks ago, I installed a new graphics card (Asus GT610 2GB) which replaced integrated graphics. Also, at the same time as installing the graphics card I 'refreshed' Windows 10 and installed all of the latest drivers.
All was running fine for a few days, until the computer simply refused to boot one day. When ever I try to boot now, the Windows startup screen simply hangs and never does anything. Safe mode simply boots to a black screen.I have tried to run linux live cds and Windows disks. All of which often fail to boot (they just hang on the startup screen).
So far, I have tested my ram with memtest86+ (8 passes) and hard drive with seatools (long test passed). I attach the last version I could get of the BSOD logs (the folder is slightly outdated as obviously I cannot get any logs now!)...
my computer has been blue screening recently when I'm not even touching the computer. So I decided to check my memory with memtest86+ and it popped up with a lot of errors. So I went into the BIOS and set my CPU overclock back to stock and it stopped blue screening. But what I don't get is how my CPU overclock is affecting my memory. So I have attached my minidumps just to see if there is anything else I could do.