BSOD :: Rebooting While Playing Videos Or Netflix
Sep 25, 2015
I upgraded my mobo from a 770t to a new GA-970a-us3p. Ever since then I've been getting reboots when I play a video or netflix. I've tried:
prime95 stress test with no problems, memtest with no problems updated the drivers updated the bios to fb replaced the video card and
power supply (I wanted to do that anyways) re-seated cpu and memory updated from win 7 to 10 disable the audio from bios with no change Furmark ran for about 90 minutes without difficulty
HWMonitor showed cpu at max of 62 and gpu max of 60. tmpin1 was highest at 72
DESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zipDESKTOP-J33IKPP-Sat_09_26_2015_200406_66.zip
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Feb 1, 2016
Here is my System:
OS: Windows 10
CPU: I5 2500K
MOBO: ASUS P8Z68-V/GEN3 LGA 1155 Intel Z68
GPU: MSI 980TI
PSU: OCZ ZT series 750 PSU
RAM: 2X 4GB Kingston hyper blue 1333
SSD: OCZ Agility 3 128 GB (OS drive)
HDD: samsung 1TB, WD black 1TB both are 7200 RPM
Cooler: CM 212 EVO
Case: Rosewill Blackhawk
When I am playing certain games, my pc will randomly reboot. no BSOD, no warning, nothing. Iv'e done the following to try and discover and troubleshoot the issue ...
-Monitored GPU & CPU temps: stays stable, happens at many different temps, but nothing high, roughly 55C or so
-disabled all overclocks: set my CPU back to normal profile and disabled GPU settings back to default
-Updated video drivers: Currently have 361.75, problem persisted on older version as well
-ran memory test: no errors found
-performed GPU stress test: never rebooted, did this for an hour
The games ive had this happen to are: borderlands 2, Firefall & GTA V (single player)
-I checked my logs and i seem to have a Kernel-power event 41 error happening.
I would like to avoid wiping my system and starting over, this is my last attempt before I go this route.
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Mar 31, 2016
My son and I have recently upgraded our 2-year old Dell 660 Inspiron from Win 7 Pro by doing a clean install of Win 10 Pro to a brand new HDD. As we have been testing out different apps and things to ensure everything is working, we've discovered that AVI files and MOV files will play just fine on either Windows Media Player or the "Movies and TV" app that came with Win 10. However, MPG files will not play - in WMP we just get the audio, and in "Movies and TV" it throws an error.
I've updated the latest drivers from Dell specifically for Win 10, so I don't think it's a hardware issue. As a further point of reference, his laptop, with Win 10 Pro installed, plays these exact same files just fine.
Other than email, my main use for the PC is video editing and if I can't get MPGs to play, I'll probably have to go back to Win 7...which would not be fun.
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Aug 5, 2015
Get started videos wont play also videos in new apps downloaded from the store wont play. videos play fine in browsers and downloaded content. I am connected to the internet, (don't post things like check your conection or other obvious replies) this is a conflict or update issue I think.
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Apr 29, 2015
When viewing videos in Microsoft Edge or the built-in video application, videos are played at 2x speed. Using IE11 or WMP videos play fine.
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Aug 25, 2015
Downloaded Adobe Flash Player -- YouTube plays and some FB videos play, but other videos are "black" death screen. What settings are needed? Had a Windows 7 on Toshiba A6 AMD quad core and Radeon graphics.
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Jan 23, 2016
I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3. It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.
I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11
I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.
I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.
Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.
Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip
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Sep 5, 2015
After I upgraded to Win 10 from 7, I started getting this bizarre issue when video files would crash in both VLC and MPC, but not Windows Media Player. The larger the video, the more guaranteed the crash. I've reinstalled MPC, VLC, and Windows 10, but the issue still remains.
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Aug 18, 2015
I have been experiencing TubeCast Pro crashing after playing videos for ~3sec or so on Windows 10. The most frustrating thing is that there is no way I can feedback to the developer. No direct email or whatsoever....
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Aug 21, 2015
All my videos in face book you tube are running in slow motion on Windows 10, how do I fix it?
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Nov 12, 2015
I'm not sure what the best way to describe this is but when I have videos open for playback the colors on the entire display get messed up, even if the program with the video is minimized. Green or purple tinting, heavy banding, etc. And the moment I close the video it all goes back to normal. This happens in any browser (such as on YouTube), using HPC-HC player, or in my Roxio editor. At first I thought I messed up my codecs so (after messing around for a while trying to fix it) I used the Win10 "Reset" to essentially reinstall, but obviously here I am.
I tried to take a screen shot to post here, but it came out normal. So I would think the video has to be being processed correctly, but something is being lost on the way to the display. The only oddity in my setup I can think of is that I am presently using a TV as my display instead of a monitor. But I'm not sure how that could create this effect.
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Aug 6, 2015
After I had upgraded to Windows 10 , I am constantly getting a green or black screen when ever I try to play any video. I get the sound but cannot see video. It has happened on YouTube , amazon videos and any other video I try to view.
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Sep 30, 2015
So I'm having a strange problem on my computer that I can't seem to fix. Youtube videos will not play after being left idle, on the videobar, it will show that the video is loading, but it wont play even if it says it is. I can't reinstall windows because I am dualbooting linux and I don't have the Windows bootloader to go into Recovery options, and even if I could, I don't want to uninstall Linux because it's fun to have another OS to use.
EDIT: I can fix it after restarting, but I've been doing that solution for days and it is annoying. It also affects all browsers. For example. if it happens in Chrome, I cant watch videos in Firefox
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Jan 30, 2016
How to solve this without the requisite switch to another browser.
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Oct 24, 2015
the error is "Driver_irql_not_less_or_equal"
Im running x2 gtx 970 on SLI
i5 4690 on a z97x gaming 3 mobo
8gb ddr3 2133mhz ram.
Now i never got any of this on windows 7, i upgraded whilst keeping files and stuff, and i figured the driver was calling this, now i completely uninstalled nvidia software and all the drivers on device manager, then scanned for them and re-installed windows 10 64bit versions of them on freshly, now it continues to happen, if i have multiple tabs of videos on my pc crashes giving me that message.
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Mar 5, 2016
For the last month or so I have had random BSOD and rebooting instances. It doesn't seem to be related to any specific program, as far as i can tell. I have run diagnostics on my memory, cpu, and I have do a fresh install of my graphics drivers.
THEAVENGER-Sat_03_05_2016_150508_48.zip
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Feb 10, 2016
Really having some annoying problems ever since I upgraded from Windows 7 pro x64 to Windows 10 pro x64. I play a variety of video games but most recently I've been playing Diablo 3 and for some reason my computer randomly crashes and restarts in the middle of playing. One of my screens goes black (main monitor) and the other usually goes some different color. This may happen with other games but I haven't played many of my other games recently. This has never happened prior to me upgrading to windows 10. I thought perhaps that it was my video drivers so i ran Display Driver Uninstaller and downloaded the latest driver for my GTX 570 Hd.
It will still happening so i thought it was the CPU (3770k) overheating. I replaced the Thermal paste which was almost gone and thought that would be the end of the issue but it is still happening. I reinstalled Diablo 3 along with the battle.net app and still not change. I can a SFC /scannow and that did find and repair some files and i also did a check disk but everything came back clean with that. I then replaced my 8 year old PSU for a new one today and it still happens. For a while, i was not seeing anything in event viewer but a few minutes ago it crashed again so when I looked in Event viewer i found a few Windows error reporting that mentioned BSOD. I read the posting instructions and have run the Dm log collector.
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Nov 4, 2015
I have had an issue of my computer Blue screening multiple times over the past few weeks. The frequency has increased and I cannot replicate the issue on demand, it comes and goes by itself. The first time I noticed this was when my computer BSODed when I was streaming a video to my Chromecast. Once the computer restarted, it did not have any further issues. However, these past few days when I was browsing the net, my computer was BSOD on its own without really doing anything resource intensive. Is there any way this can be fixed? PC-Tue_11_03_2015_234624_33.zip
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Nov 20, 2015
My issue doesn't really happen while playing games. It happened once while I was in a game. I simply spend more time not playing games, so imo it makes sense that this crash happens while I'm not playing games. I don't know.
The primary display goes solid green and the secondary screen goes black. The audio - if playing - repeats the last few miliseconds of whatever was playing just before the screen changed.
e: I guess I should mention that this doesn't happen very frequently. Usually once every few days. The quickest it's been to repeat itself was when it happened two days in a row, but after that it didn't happen again until a few days later.
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Oct 21, 2015
I have been having trouble with BSOD's with increasing frequency. I have provided links to four dmp files. I would post more, but they don't seem to save themselves even if i let the computer stay on until it hits 100%.
[URL] ....
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Jan 30, 2016
I've had BSOD's before and here's that thread in case it may prove useful: "Old BSOD's thread" Unfortunately I'm having issues again now.
Here's the dm log collector file below:
TCC-PC-Sat_01_30_2016_191706_67.zip
It contains all BSOD's from the last 4 days...
My rambles, if at all useful: With some of the errors I've gotten from my BSOD's and my game, I could see the issue possibly having to do with bad memory, but it is just a theory. There's also a very good chance that my integrated Intel graphics or my discrete Nvidia graphics could be causing the issues, cause they did cause BSOD's in the past. Though, as axe0 suggested in my old thread, I disabled my Nvidia graphics so there would be no conflict between the two. This did work for a little while, but as said earlier, I'm now having issues again, even with Nvidia disabled.
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Mar 5, 2016
I recently updated to windows 10 from windows 7 and I am having a lots of BSOD since then. Ive been reading that it might be some out of date drivers but everytime i try to update them there is nothing new.
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Feb 10, 2016
So I get those crashes where my screen freezes and then goes dark ( lost signal). It happens at random with Blade and Soul , and happens every 5 minutes with World of Warcraft.
This started like 2 months ago before that the screen would just flash and I'd get the "display driver stopped responding and recovered".
Yesterday ( 02/16/2016) I got 5 crashes and I got 1 today.
What I already tried:
A lot of different versions of AMD drivers ( using DDU to install the new ones)
Reset windows 10 on a lot of occasions
Removed Windows 10 auto updater.
Tried the amd support forums ( it only made matters worse)
Tried the World of warcraft support forums ( also only made matters worse)
Here is the dump file:
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Dec 26, 2015
I keep getting a BSOD (KMODE_EXCEPTION_NOT_HANDLED) when playing LoL for around 30 minutes. I have ran memtest, furmark for my GPU test, and I did the CPU stress test. All ran fine when testing them and nothing got too hot. I'm thinking maybe it's driver related?
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Dec 3, 2015
My PC crashes when i play games it always crashes while playing like rocket league, borderlands 2, chivarly medieval warfare, mass effect 2 and alot of other games. When it crashes my screen changes color like green pink red white etc. after that it goes gray and then my PC goes very loud after that it shuts down and then restarts.
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Dec 5, 2015
About 6 months or so ago i started having blue screens after months of trying to find out what was wrong i reinstalled windows and installed minimal programs unfortunately i neglected to save the old dumps so these are the only new ones i have I'm trying to make more for more information on them but for now these are all that i have. debug-DESKTOP-6VPVOCB-xxxx.zip
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